This number belongs to United Recovery Systems a Debt Collection Co.  They think they are clever when they use a series of phone numbers but they cannot fool a smart public.
Other known numbers are: 713-955-9268/713-955-955-9268/866-815-3211/888-763-2427/

These are notorious bottom feeders from the junk debt pool

First of all, you DO NOT have the right to contact family members and discuss the debts with them, (which you do!).  Also, as much as you'd like to play it off that there are "ignorant" people that may work for you, IT IS YOUR COMPANIES OBLIGATION TO MONITOR CALLS TO ENSURE THIS DOES NOT TAKE PLACE.  Blame it on a rogue employee all you want, but if you employ one that engages in those practices you are guilty by association.

we will do what ever we want,you deadbeats!!!!!  888-733-1271

Kris C. would not even be looking or or being trying to defend herself if they were doing things legally.  There should then be no reason to worry.  Nice try Kris.

if you call it back it says United Recovery Systems, and if you google that it's a possible debt collector or a scam. be careful.

800-326-3446 is United Recover Debt Collectors. Been bugging me at work for someone elses debt.

called about 5 x's no message

Yeah, their a debt collection agency.  They may or may not be calling about a debt you owe.  They have several numbers.  They've been calling me at work (I don't answer) looking for a person I don't even know.  Sometimes they leave a message, sometimes they don't.

Right and I got my phone last week and they have called from the above number this 866-815-3496 number and an unknown number. I guess they don't believe me when I say I'm not who their looking for. Hell my phone was just activated on Friday.

They called and asked if I live at  ..... and I asked "who wants to know" he said it was the IRS . They don't stop at anything !!!
I already reported to the real IRS.

Or one could file chapter 7 Bankruptcy to rid the scum from earth!!!!!!!

United Recovery Systems

Collections Agency

Who cares if they are in compliance, per the employee of said company's post, here; if you can't pay and are headed towards bankruptcy, anyway, like me, don't pick up

Over the past few weeks, we've received several automated calls from an unidentified caller that shows up on Caller ID as "out-of-area 1-888-733-1271." They leave messages about my need to talk with them about my automobile warranty, but no specifics.  Request I push "1" to connect with them to discuss my warranty account. Its bogus. We have no auto warranty issues; no outstanding accounts; no claims; no unpaid bills. Their calls lack the behavior normally attributed to a reputable caller and will not be accepted.

I think you should know that URS is still doing tatics that are unprofessional. I received a call at work and the lady was very polite to me stating that she was working for URS. Then suddenly the manger spoke on the phone and he was very rude to me. Making all kinds of comments.I was very busy at work and told him politely that I couldn't speak right now because I was very busy at work. He told me that he didn't care that I was at work...they kept me on the phone for like 15 minutes. I dont think he would have like it if I went or called his job to harass him!If the manger acts like this, I imagine some of the employees do as well!

I work for United Recovery and feel the need to say something. URS actually goes to great lengths to comply with all state and federal regulations. You would be surprised how much time and money is spent on insuring compliance. If you end up speaking with a collector who is breaking the law, they are most likely doing it out of ignorance. The comany goes to great lengths to identify these individuals and correct the behavior.

 Having said that, there are collection tactics that are quite legal under the law that can be somewhat uncomfortable and/or distasteful for the consumer. While these tactics may give the appearance of being illegal, in all actuality they are standard practices for a collection agency and specifically allowed by law.

 Most, if not all of these tactics can be avoided by a consumer by either speaking with the collection agency, thereby negating the need for "skip tracing" efforts (i.e. calling neighbors, relatives, or other third parties to confirm or correct location information as allowed by federal regulation) or invoking your rights as a consumer to ask the agency to cease and desist contact with you. Please note however that this will simply result in the account being place with another collection agency and the entire process starting over again.

James A West and United Recovery System are the same company

be careful


Send them FDCPA letters, do everything in writing.

Never give them a second on the phone.

Tell them to cease telephone

I am requesting that you cease all contact with me about the alleged debt. Any further contact should be strictly in conformity with the FDCPA: It should be limited to providing me with ALL the documentation requested in this letter, informing me that you have ceased collection efforts on the alleged debt. Any further contact should be made in writing, and should be submitted by mail only.


Just remember, you CANT go to jail for credit card debt or debts.

Dont panic.

But u have to report violations to the Texas Attorney General when they violate the FDCPA.

They play on fear. Don't be scared. Write letters, send certified mail with return receipt.

About United Recovery Services - URS
United Recovery Systems, LP is a Texas based Limited Partnership headquartered in Houston, Texas with offices in Tulsa Oklahoma, Monterrey Mexico, Phoenix Arizona, and Bryan Texas. URS has maintained consistent growth through the years by providing a high quality collection service to a select group of clients. Over the years we have established long term relationships with the top issuers in the credit card, retail, commercial and deficiency loan industries.
United Recovery Systems, LP employs over 1000 collection personnel who are among the most highly compensated in the industry. The combination of no cap on earnings coupled with our ability to supply our collectors with the most sophisticated tools available enables URS to attract the finest collectors in the industry.
If you would like to discuss how we might assist you in the collections of your pre and post charge-off accounts, please contact:
Mr. Sean Keegan
National Marketing Director
(713) 977-1234 ext.3718
(713) 458-4926
Sean.keegan@ursi.com

Their contact information is:
United Recovery Systems - URS
Glenn P. Osuch, President
Douglas B. Schultz, Chief Executive Officer
5800 N Course Dr
Houston, TX 77072-1613
Phone: (713) 977-1234
Fax: (713) 977-0119
Web site: www.ursi.com

President?s Home Address:
Glenn Paul Osuch
623 Bay Vista Drive  
Seabrook, TX 77586  

Simon Intelligence Systems (skip-tracing department)
5800 N Course Dr
Houston, TX 77072

Known Phone Numbers: 713-977-1234  *  713-977-1234  *  713-458-4926  *  800-326-3446  *   866 815-8000  *  888-505-1572  *  888-593-8401 *  800-658-2184  *  888-733-1271  *   888-733-1266  *  866-815-3211  *  800-304-8854, and no doubt many more numbers.
Fax: (713) 977-0119

Paid out a substantial penalty of $240K for previous FTC collection infractions.

Avoid the office of James A. West, P.C., 11111 Harwin Drive, Houston, Texas 77072. This debt collector is not registered in any other state except Texas. He is a foot soldier for one of America's Worst Debt Collectors, United Recovery Systems, L.P.

CAUTION: NEVER disclose your bank account or credit card information to a debt collector, as you risk them emptying your account, or maxing out your credit card. If you feel they are reporting on your credit bureau files in error or need assistance in dealing with them, do your homework on the web and with government agencies, or consult a consumer advocate attorney.

calls everyday and no message

I work for a different Collection Agency...... One of these jokers called my work, wanting information on a mutual Debtor. Which they should know is ILLEGAL for any collector to divulge any info on a debtor to ANYONE but the debtor or his/her spouse, with express permission from said debtor. There are a great deal of agencies out there that do their jobs, well, and stay within the rule of law, apparently these guys don't. and In turn they make my job harder.

Not all of us play fast and loose with the laws governing our profession, and these Operations like URS make my job harder than it needs to be.

My Advice: If you owe money, pay it. You'll be better off in the long run. But read up on your Consumer Credit rights. If you catch one slipping... sue'em right out of business. If you don'towe,a nd you know you don't Owe, answer the phone, explain that they got the wrong number.... don't wait until you're so pissed off that you cant complete a sentence without dropping 3 f-bombs.

Same deal where they ask for someone else that I have not heard of whihc they are supposedly trying to reach.

they have also been in trouble with the Federal Trade commission for unfair debt collection practices:  they are back to their old tricks.

See article

Houston-based Debt Collector Agrees to Pay $240,000 to Settle Charges of Violating Fair Debt Collection Practices Act
First FDCPA Enforcement Action Specifically Protecting Spanish-Language Consumers
Houston, Texas-based United Recovery Systems, Inc. (URS) has agreed to pay a $240,000 civil penalty as part of a settlement with the Federal Trade Commission to resolve allegations that the company violated the Fair Debt Collection Practices Act (FDCPA). This is the FTC's first enforcement action against a debt collection company for allegedly violating the rights of Spanish-speaking consumers.

According to the FTC's complaint, on numerous occasions, in connection with the collection of debts in both English and Spanish, the company's debt collectors communicated with consumers at improper times or places, engaged in prohibited communications with third parties, harassed and abused consumers, and used deceptive practices to collect consumer accounts. In addition to the civil penalty, the proposed consent decree to settle the FTC charges includes broad prohibitions on future FDCPA violations and would require URS to inform consumers in writing that they may stop the company from contacting them about the debt and may contact a special URS phone number or address should they have a complaint about the way URS is collecting the debt. The settlement also includes a comprehensive consumer complaint and resolution program under which every consumer complaint about URS collection practices must be thoroughly investigated and responded to by the company.

"Spanish-speaking consumers are a growing and vital part of America's economy. They deserve the same strong protection from abuse as other members of our society," said J. Howard Beales, III, Director of the FTC's Bureau of Consumer Protection. "Regardless of the language they speak, the FTC will protect the rights of all consumers."

In effect since March 1978, the FDCPA prohibits abusive, deceptive and unfair debt collection practices. For example, in an effort to collect a debt, a collector may not discuss the debt with anyone other than the consumer and certain other persons, such as the consumer's attorney or spouse. In addition, under the FDCPA, collectors may not make false statements, use obscene or abusive language, threaten to take legal action they cannot or do not intend to take, call consumers at work if they know it is inconvenient or not permitted by the employer, or call consumers at other times they know to be inconvenient to the consumer, such as before 8:00 a.m. or after 9:00 p.m.

According to the FTC's complaint detailing the charges, when attempting to collect debts in both English and Spanish, URS repeatedly violated the FDCPA by:

Discussing details of the consumers' alleged debts with third parties, such as the consumers' parents, children, employers and co-workers;
Communicating with consumers at times or places that the company knew or should have known to be inconvenient, including at the consumers' place of employment;
Using language the natural consequence of which is to harass, oppress, or abuse;
Falsely stating or implying that failure to pay the debt could result in arrest, imprisonment, or garnishment of wages; and
Threatening to take action - such as filing a collection suit against the consumer - when the company did not intend to take such action.
The proposed consent decree to settle the allegations, in addition to requiring the $240,000 civil penalty, would prohibit the company from violating any provisions of the FDCPA in the future. Further, the proposed settlement would require URS clearly and conspicuously to disclose to consumers it contacts in writing that they may stop the company from contacting them about the debt. In addition, URS would be required to notify consumers that they may contact a special URS address or toll-free phone number if they have a complaint about the way URS is collecting the debt. To be clear and conspicuous, these disclosures must be made in Spanish when communicating with consumers in that language.

The proposed consent decree also requires URS to investigate promptly all consumer complaints it receives, take corrective action where necessary, and document in writing the results of each investigation and corrective action taken. Finally, the consent decree contains a number of reporting and record keeping requirements that will assist the FTC in monitoring compliance with the terms of the settlement.

This matter was handled by the FTC's Southwest Region in Dallas. The complaint and the proposed consent decree were filed by the Department of Justice on behalf of the FTC in the U.S. District Court for the Southern District of Texas, in Houston, Texas, today. The Commission vote to refer the complaint and proposed consent decree to DOJ for filing was 5-0.

The FTC has expanded its education efforts for Spanish-speaking consumers. The agency has a number of credit consumer brochures in Spanish including: "FTC FACTS: Fair Debt Collection"; "Credit and Your Consumer Rights"; and "Knee-Deep in Debt."

NOTE: This consent decree is for settlement purposes only and does not constitute an admission by the defendant of a law violation. Consent decrees are subject to the court's approval and have the force of law when signed by the judge.

Copies of the complaint and proposed consent decree are available from the FTC's Web site at http://www.ftc.gov and also from the FTC's Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. The FTC has free consumer brochures on over 150 topics, including many covering issues of debt and credit. Many of these are now available in Spanish. To request consumer brochures or to file a complaint, call toll-free, 1-877-FTC-HELP (1-877-382-4357), or contact us at http://www.ftc.gov. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

Media Contact:
Howard Shapiro,
Office of Public Affairs
202-326-2176  
Staff Contact:
Thomas B. Carter,
Southwest Region - Dallas
214-979-9350
Spanish-Language Staff Contact:
Sandra Pedroarias,
Bureau of Consumer Protection
202-326-2730
(Civil Action No.: H-02-1410 (sl))
(FTC File No.: 002-3133)

No they don't tell you the name of their company, and they expect you to give them your personal info...yeah right.   I don't think so

I went to http://www.deanmalone.com it is a law firm and many of their practices are illegal.  I called them back and informed them if they make any attempt to contact my neighbors and have them leave little notes on my door that I will not only contact the attorney generals office, but I will contact a lawyer.

They call never leave a message, but then they turn around and call  my neighbor and had my neighbor leave a note on my door to call them.

Called 20:02 CST 6 Dec 07

Called and left message this time. Gave the standard recorded 'This is an attempt to collect a debt speech.' and provide a number to call and a 'reference' number. Cathy/Kathy Ref #xxxx 1-800-304-8854 x3117

They call from 866-891-6937 last night and left no message, then they called today from 888-733-1271 and left a 30 second message of music, "I'm Still Standing" by Billy Joel. WTF!!!

This is "United Recovery Systems, Inc." in Houston, TX.
They are a legitimate collection agency.
When they call, Caller ID can show various numbers, including 888-733-1271, 888-733-1266, and 866-815-3211, and probably many more numbers.

They've been looking for somebody who I do not know. They got my phone number erroneously.

Called at 12:48 pm on Sept. 25, 2007. About 30 seconds of music. No spoken message.

Same deal as above- I've gotten 2 calls (both of which I missed)and no messages??? WTF???

asks for someone who is not related associated or even known to me. Never heard this persons name my entire life. This is the 20th call from them. HARASSMENT! Time to get a lawyer involved. I know I can get paid for this shi-

None