888-803-9329
Jason W.
Jason W.
2011-06-06 21:06:00
Unknown
Do you have some info on this number?
ann
ann
2010-10-09 23:42:01
Unknown
I also had my Taylor Bean Mortage transferred to Cenlar and paid online at loan administration. The bank  cleared a electonic check of 26.83 from Buceye LLC. It had the wrong address and check sequence and the bank said it is clearly fraudulant.   Would someone please close these people down!!!!
me
me
2010-10-09 03:00:13
Unknown
what bank are you using?  I have had the same thing happen 35.93 but I looked through the last few months and there are more.....better check yours!  I also had my ex husbands social security number on my account added and not from him and they used my ex mother in-law's address?????  the bank was just as confused as I was they had no idea how it happened or how things got added and the address was not mine????   what is going on that the bank does not look at the address and the SOCIAL SECURITY number changed?  I had to close my account and open a new one but am concerned it may be the bank that has been hacked into?  When I called to discuss the problem they would not even talk to me because my social was different than the one put on???  They finally discovered when I started the account it was mine and had been changed and the address was changed?  My bank is still trying to figure out what happened and how.....they did replace the funds but I am still finding more all the way back to july.  35.93 and 26.93 always the same amount?  However, I believe there is more than just the small amounts missing
shelly
shelly
2010-10-01 20:47:02
Unknown
I had the same thing happen same date and same amount.  I am talking to my local law enforcement right now.  do you pay bills on line?  I am wondering if that is how they got the info.  They have my name right, but not my address. The address shows as Eureka????
Cindy
Cindy
2010-10-01 02:00:30
Unknown
Same thing here as with everyone else. I have a common thread with a few others...I pay my Cenlar Mortgage online every month.
Sandii
Sandii
2010-09-30 20:11:10
Unknown
I contacted my bank immediately (closed account), filed a police report, and file complaints with my state's Attorney General's office and the Federal Trade Commision.  I prinited off the conversation string and supplied copies of the check image, the conversation string on this website, and selected prosecution for them.  The Attorneys General need to understand that this is federal, and should follow through on prosecution.
Mozart
Mozart
2010-09-30 01:17:56
Unknown
I have had the same amount of $26.93 debited from my checking account at my credit union.  The address used doesn't match my home address at all, especially now that I live in Virginia and not Alabama where I lived until a few months ago.  The only affiliate I have with BBVA is a prepaid debit card that my college gave me for a road trip with the band last year.  I did have a mortgage initiated by Taylor, Bean, and Whitaker as mentioned above, but it was sold three and a half years ago within hours of my mortgage closing.  I have never paid TBW with an e-check.  I will be calling my credit union tomorrow.  I have called the number listed above and gotten only a busy signal.  I'm going to continue to call until I speak to someone or do the same thing as you all, begin reporting this as fraud.

Thanks for the information!
Darlene from Seattle
Darlene from Seattle
2010-09-29 04:56:29
Unknown
Once you call and ask for a refund they block your phone number.  Call from another number you have not used before and you will get through but you will not get your refund.
Darlene from Seattle
Darlene from Seattle
2010-09-29 04:54:10
Unknown
Once you call, they block your phone number.  Call from a number they do not recognize but you will still not get the refund.
Darlene from Seattle
Darlene from Seattle
2010-09-29 04:52:59
Unknown
Yep, once you call, they block your phone number.  Call from a number they don't recognize.  They also lied to my bank and swore they sent me a refund check.  Total scum.
moosetracks
moosetracks
2010-09-28 12:12:16
Unknown
I also had the 35.93 charge from buceye llc.  I called the 888# and was promised a refund in 24 hours.  Now calling back the phone # is no longer working. You have mentioned Cenlar Loan Administration, I have to use them after my mortgage was with Taylor Bean when they went bankrupt.    My credit union says that there is nothing that can be done for 30 days.
Texan
Texan
2010-09-27 23:56:50
Unknown
What was the IP Address?
Texan
Texan
2010-09-27 23:47:32
Unknown
I have question for everybody that has experienced this fraud.  
How many people have paid their mortgage or electricity bill online with a check?
As stated above this happened to my family.  The check had my wifes maiden name on an account that NEVER had her maiden name on it.  Also, the address was 45 miles away at a place we never lived before.  The only companies we paid out of this account that had her maiden name on the bill was our mortgage and our electricity company.  This was only done twice.
Also,
How many people that have experienced this use BBVA compass (Compass Bank)?
texan
texan
2010-09-27 23:35:07
Unknown
This is the EXACT same thing that happened to me.  It happened on Friday 9/10/2010.  I called them all weekend only to get a busy signal.  When Monday came I immediately closed my families bank account and had to open a new one.  I finally was able to get a hold of someone on Monday at the 888 number. When I spoke to them they said it was for a magazine subscription from a website.  I asked them which website and they said they did not have that information.  I work in Technology and the EDI (Electronic Data Interchange) can track everything on the system.  So, it being a scam was validated.  I told them that if I could my refund back that by law they were abetting a fraudulent claim and would suffer in law suit actions.  Now when you call the number it says that the number has been suspended
Lisa
Lisa
2010-09-27 15:22:30
Unknown
No, Never a refund and now when you call the 888 number, it answers and says that the account has been suspended!  SCAM!
ksgrl
ksgrl
2010-09-25 16:42:36
Unknown
I had $26.93 taken from my account on 9/15/2010. I had made or received no phone call, ordered anything or solicited any service. Also tried calling the refeerenced number and got the "your account has been suspended message" Have reported in to Attorney General and IC3 (Federal Internet crimes division). My bank has been more than cooperative, but I still don't understand why they allow this to happen. At the end of the day - they are going to eat the charges; when in reality a simple check of info on the echeck would have stopped this in it's tracks. All of us probably need to right the FTC and our legislators. FYI - a friend advises he knows someone this happened to twice for small amounts and then the person got hit BIG TIME!
Jill from Indiana
Jill from Indiana
2010-09-24 13:06:03
Unknown
This account this company is stealing money from is also my "bill account".  All my bills are paid online via my debit card.  No account information on these sites except my last 4 digits of my card.  No account number or routing number.  I just don't use checks unless I have a new bill that does not have their own website for bill paying.  I pay my mortgage over the phone but with debit card but it is not with the loan company mentioned here.  There has to be a common link.  I can think of one but will not mention the name .........large cooperation with business All over the country just recently, well maybe a year ago, went with electronic checks at the check out and one convenience store/gas station.  I am not making any allegation I am just trying to figure out possibilities.  Anyway I have not called Buceye back since Tues. after she promised my money would be back into my account by Thursday........of course it never showed up.  I am just so tired of people lying to me. My bank is also sending the item back, but I am in a position with this "bill account" that is is almost impossible for me to close this account.  I have too many ACH debits and credits for this account.
Joe
Joe
2010-09-23 22:34:50
Unknown
Same here...
35.93 withdrew..called and no answer/account has been suspended.  I also have paid CENLAR or loan administraton on the telephone and online.  My wife is a federal employee, but I guess that theory has been disproven.  Anyone else paying CENLAR (Took over accounts from Taylor, Bean and Whitaker) mortgage???
Jay
Jay
2010-09-22 14:38:41
Unknown
What is going on? No refund, no answer only "Account has been suspended" This is outright fraud! What next?
mpage24355
mpage24355
2010-09-22 14:22:10
Unknown
I used to work at a bank so I can shed some light on it.  It comes through as a paperless item, so basically if anyone has your account info with your name and address they can do it using billing software.

One thing I am curious of.  The account of mine that this happened on is my "Bill Account".  Therefore I did not have the routing number and account number in anything but 2 places.  I am wondering if one of these places had an issue and is not disclosing it.  These are the places that had my info:  Ford Credit and Cenlar or Loan Administration.  Anyone else have anything with these companies.
Shannon from Indy
Shannon from Indy
2010-09-22 13:12:56
Unknown
I too am waiting for a refund. But now when I call the # I get a recording that says "account has been suspended."  My name is correct, but have me living in an henderson, ky. I just can't see why a bank would let a check go through without a signature.
mpage24355
mpage24355
2010-09-21 14:25:24
Unknown
Me too.  On 9/15/2010 for 26.93.  Getting the bank to send it back to them so I can get my money, and am closing this account and opening a new one today.  Thing is this is my bill account only, so where they got my account info is beyond me.  Address is wrong as well, however it is pretty close within 10 miles.
Jill from Indiana
Jill from Indiana
2010-09-21 12:47:16
Unknown
Same story here, will not get into the details as they are the same as above.   No money yet!!! So Legal proceedings will start today with my bank and the attorney general.  Some people on this people site think that perhaps the common link with all of us is perhaps a government employee or a credit union.  I am neither, so I think that theory can be thrown out the window. I do believe, however, there is a common link......perhaps a nationwide merchant that is large enough that all of us, from different parts of the country would visit.  Large cooperation's in the past have had their systems compromised and most people never know. Just a thought.
Darlene from Seattle
Darlene from Seattle
2010-09-18 04:44:04
Unknown
I feel like I am reading the same story over and over again.  A "demand check" otherwise known as and electronic check was presented for payment on 9/9 and cleared my account on 9/10 in the amount of $26.93 for a subscription to an adult website.  I check accounts each AM and immediately noted this.  Check was in my husband's name but address was bogus but local.  The bank was more than willing to start a fraud investigation but suggested that I call the number on the check in case it was a mistake.  That was my first encounter with Buceye LLC.  The asked for my reference number and then asked if the account information was correct but the address wrong.  The promised me a refund in 24 business hours.  Well it is 6 business days later and they have yet to credit my account.  Worst part, my bank is their bank!  I have placed several calls and they promise the the money is on its way but now they claimed they just changed systems and it might take 3-5 days to get credit.  They have a fraud department but only promise to have them call you in 3-5 days.  I have been given the IP address of the computer that placed the order with my account information but nothing more.  I have been left with no choice but to start the fraud process to get my money back.  I suspect this fraud is self contained and they have quickly figured out whose account to use for further fraud.  We have had no other fraud activity on our account since this incident.  I am not a member of a credit union but there has been so many breeches of information by so many large companies and payroll companies this was bound to happen.  I would love to hear if anyone else ever gets the refund that Buceye promises.
matt
matt
2010-09-18 03:02:55
Unknown
Had the same issue with the same company and phone number listed.

Immediately called bank to report this and have filed a fraud affidavit with my bank.

The first call i made to the 18888039329, i talked to a lady named rebecca. Rebecca informed me that it was also a charge for a website subscription. I asked for the webiste name, and she said it would take 24 hours to retireve that info! BULLCRAP! I aksed her for an address for her company, and she gave me 501 Silverspring Wilmington, Delaware, not a Nevada address.

Called back 20 minutes later, I demanded to get a website name that is taking this money out of my account. She said at least 24 hours to get that information. NO voluntary asking if I would just like the money refunded as stated in other posts. I told her that would not work, I demanded to know within the hour the website name. She explained to me that she now was not able to get that information at all, that she had no access to it. I said thats fine I will call back within the hour to get the website name.

Called back 45 minutes later, and I got a different person even though she sounded just like the person I talked to the first 2 times. I demanded the name of the website again and again she refused to give it to me.
I told her that I would remain on the line until I got the name, or otherwise I would be on the phone with the FBI the next morning.

If you are the owner/employee of BUCEYE, LLC I would definitely be on the run. Because the people dressed in black will be paying you a visit along with me lawyer. Suing BUCEYE, LLC for attempted fraud, and the fact that I had to close my checking account. Looks like I will be able to pay off some bills with the money I will receive from BUCEYE, LLC!
Mitra
Mitra
2010-09-17 16:10:36
Unknown
They took $29.00 out of my account. I called my bank and they reimbursed me and put a stop payment on the company name and dollar amount.  If they change the dollar amount they can still take money out.  My bank suggested I close the account and open another one.  The bank will not be liable any more if I don't do that.  Be careful.
mike in columbus oh
mike in columbus oh
2010-09-17 14:27:48
Unknown
DITTO:  the 26.93 was debited from my credit union account on the 14th.  My home address was listed as being in Milton, MA and the address is not legitimate.  Transaction was for a website subscription but I could not get any confirmation on the website. It is worth noting that the account number they used was valid but my credit union had recently upgraded its processing system and they have changed our system from a 9 to 13 character number.  Whoever accessed my account information is using information from older files.
Chuck
Chuck
2010-09-17 13:59:08
Unknown
I had the same thing happen to me and the customer service rep put in refund to my acct and my credit union put a stop payment on Buceye LLC for any subsequent withdrawals.
D&D
D&D
2010-09-17 00:47:41
Unknown
Add us to the list of fraud victims!  $26.93 taken out as draft on 9/13/10.  Got copy of full draft from credit union today, has our daughter's name on it as the account holder and bogus address about 30 miles from our house (in Georgia).  Our daughter doesn't even have an account with the credit union.  Interesting that a couple of you have mentioned being federal employees and several mentioned account is with a credit union.  One of us is a federal employee and our account is with the credit union....wonder if that is a common bond with all????  Will pass this info on to our credit union tomorrow.  Hope they can catch whoever is doing this!!!
Kris
Kris
2010-09-16 22:16:08
Unknown
Same story here, too:
-- $26.93 taken from my account on 9/10/2010
-- Name on check is correct, but address is bogus
-- Scammer has account number from credit union checking account
-- Telephone number 888-803-9329 put me in touch with a polite woman who promised a refund
1-987-499-8523 1-212-777-3456 1-206-445-6131
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