This isn't a scam, its a contracted service for the NSLSC (National Student Loans Services Centre). They call to remind you when your loans are about to enter re-payment, are in arrears or have other issues. It's not a "bad" call necessarily, unless you're actually behind on payments.
Received a call from 905-306-6249 which left an incomplete and obviously automated message to call back 1-866-788-0288. I found this very suspicious and decided to call the number back. The automated system on the other end claims that the agent I'm about to speak to works for Tircura on behalf of Student Loan Services. When an agent did pick up, she immediately asked for my SIN or Loan number.
I informed the agent I would not be providing the information as I had not initiated the contact and had no way to verify if she did indeed work for NSLSC. When I asked to be transferred to the customer service survey that the autmated system said existed, the agent said she was unable to do that. Despite the automated system stating EXACTLY to the contrary...
In addition, this 866 number does not appear on any government contact page that I have been able to find thus far... Yet another knock against their claimed validity.
I do not remember Tricura being mentioned in the documentation received from either NSLSC or EDULINX. This whole process is suspicious and very unprofessional, especially if they do indeed work for the government.
I am wary of giving out sensitive personal information to people I have never heard of, contacting me without solicitation, and claiming to work for the gorvernment. As any prudent citizen should be.
they can totally go f*** himself there it is Fools an they can totally go f****ff there there s Fools and clowns I don't need to prove to an I don't need to prove to anybody that it was paid off until the balanc I've seen with my own eyes g I've seen with my own eyes go from 10,00 10,000 dollarsto zero!
Thursday, October 18, 2012
A Message From a Former Student
I wanted to inform you that I have become a victim of a scam that has been going around, the last couple of days, and thought I would inform you of it, as many of your students are probably paying off or will be paying off student loans.
Please be aware of any company that calls from Tricura Canada, they will call and inform the former/current student that they are calling on behalf of the Student Loan Centre, and that it is important that you call them back, and that there hours are from 7:30am to 11pm in your region (They never specify the region). That centre would have to be open 24hrs.
This is the number that they leave 1-866-788-0288 , and after doing research on the internet, there are blogs/forums stating not to call this number and that it's all a scam.
I haven't had any student loans in over 10yrs, and this made me very suspicious of their credibility and authenticity. They got my number through my brother in-law, which they got from the phone book. I wasn't even married when I went to college at that time, so I was still under my maiden name. It was a fluke that they just so happened to pick my brother in-laws name, as he would be listed first as his first name starts with an A, and who knows how many others they tried.
If your students have a student loan the only people that should be contacting them is their financial institutions, or the government department, National Student Loans Services Centre (Canlearn).
If they get a call from Tricura Canada, or any other company that is suspicious, please have them contact Toll free: 1 888 815-4514 (within North America) and speak to someone from the National Students Loans Services Centre. I have also provided you with their link. https://nslsc.canlearn.ca/eng/contactus.aspx
Please remind to never give out any personal information over the phone, even if it's their bank, unless they call them back themselves. If the person that called them hesitates in give the students the number so that they may call them back, they should be suspicious. If the number is not familiar to the financial institutions that they could get of the site, they should be suspicious. The safest action for your students to do is to call the direct line to the company and ask to speak to the manager and confirm if it was an legitimate call from their company.
They are completely legit...They are collections service.
First, you need to learn to spell, second, if we could afford to go back to school on our own, why would we need loans Einstein??? Thirdly, you're the liar, I just got a call this afternoon from Tricura and was asked for both my DOB and my SIN to which I declined. If this is legit - then NSLSC should be letting us know that we should or could expect a call from these idiots. My loan isn't even due and I've already spoken to NSLSC about it and filled in all the paperwork and read my mail thank you very much.......
They are calling you because you owe money on your Canada Student Loan.
In fact it's because you are behind in payments.
And if you don't answer, and deal with their s**t, they will hand over your account to a collections agency, and damn your credit rating to hell.
Mwar's comments read like the shysters that run this scam. It's not the official organization. It's a boiler room run out of Mississaga. Call the actual student loan people if you think you have problems. The people at this number are ambulance chasers. A government org won't give you a bu***hit electronic message to wait on the line. I hear that and I hang up. You called me. YOU wait on the line!!!! Arseholes
I just called Student Loans to double check. The agent I spoke with said the number was one of theirs before I got the last 4 digits out. I guess it's legit. I called Student Loan's 866 number. They had called me because they tried to mail me something and had an old address on file.
The number is legit and it is from the NSLSC. Someone from this number called me tonight just before 9pm and when I answered, he/she hung up. I called the number back and the guy on the phone said he was calling on behalf of NSLSC and asked for my SIN. I told him that I googled the number and thought it a scam. I said I was going to call NSLSC directly. He offered the number but I refused stating that I had it. I then called the NSLSC directly and after punching in my SIN, was re-directed to the number that initially called and actually got the same guy! I told him that I was following up on a suspicious number and that I spoke with someone earlier and he said "that was me". They seem totally legit. But be suspicious BECAUSE YOU NEVER KNOW...IT ONLY TAKES ONLY PHONE CALL! Stay vigilant!
never left a me i dont know the number
I called them and it is the National Student Loan Centre - for anyone with Student Loans. As for the above comment that they call because you are behind on payments, they all call to set up you student loan pay back system - like whether you want them to directly withdraw the money or to pay it yourself and to discuss if you will need to extend the interest relief period. Don't be afriad to call them back!
I got a call from them yesterday and it was about interest relief. They didn't ask for my SIN. He asked me what my birthday was and then he read off my address for me. Nothing was said about missed payments, just about the forms I hadn't mailed in yet.
Seemed totally legit to me.
It's canadian student loans... I had moved and my address wasn't updated so they had returned mail, i's not necessarily collections.
As far as I can remember when the SIN was inaugurated it was a fleony for anyone other than the Federal Governnment of Canada or banking institutions to ask for it. When telephone machines ask for my SIN I just wait untill they connect me to an operator. Even then I won't give my SIN over the phone and I ask then not to say it too. Am I being anal? Probably but I've been aghast when cashiers at pharmacies routinly ask for sin as a form of I.D.. If memory serves me properly it is also a misdemeanor for a preson to use his federal SIN as I.D. I assume if you do this and someone cleans out your bank account the CDIC won't cover your loss.
k, phone numbers are recycled.....
This is a legitimate call from a debt resolution company called Tricura who works with the National Student Loan Center. I didn't call the number directly and instead called the NSLC...as soon as I entered my SIN I was automatically transferred to the Tricura group. I provided my information and it turns out when I called NSLC last month about repayment options, the guy put my automatic payments on hold without my knowledge and they were just reminding me no payment was received. I did have to provide an address, name, DoB, and SIN, but she clearly knew what amount I owe every month and even told me the last reason I called in for in detail. She then processed a payment without me needing to provide banking info.
I recieved a call from this number today. Tricura Canada Inc. calling on behalf of the National Student Loan Service Centre. I called back and was asked from my SIN. I advised the rep that I was uncomfortable providing it as I had never recieved a call from them before. They looked up my account with my NSLCS Loan number and I verified information that I was asked to provide (Name, DOB, adress and oh #) and did not have to provide my SIN. This is a legitimate call. They were just informing me that I had to submit some paperwork for repayment assistance...which I had just mailed 2 days prior to this call...once I told them that, everything was all good. In essence it's a call centre that is contracted to do the work for the NSLCS....If you have ever called the actual NSLCS, and heard the womans voice, its the same voice that is used for this number.
TRICURA IS LEGIT.
I had no idea who this message came from. But they said they were calling on behalf of the NSLSC. I decided to call the number I had previously that went directly to OSAP (which is actually the NSLSC number). They put me through to Tricura, and she asked for my loan number or SIN but I told her I didn't have either on me at the moment. She did it by my name, and told me that I had defaulted (which is true, because my bank screwed up - another story). She told me the reason it defaulted, and that it wouldn't affect my credit, and that I could set the NSLSC up as a payee through my bank account, that way I had full control, and I didn't have to give them my bank information. I know for sure the bank is legit, and they wouldn't have a payee option for National Student Loan Services Centre if this wasn't legit. And like I said, she did it all *without* my SIN or loan number.
I just obtained my credit report from Transunion and saw that in 2008 "Accounts Recovery Corp" had done a credit inquiry on me. Since i've had nothing but perfect credit all my life, I called them to find out why. They told me that "Tricura and Edulink" were the same company and associated with National Student Loans (Which I have one) and that they didn't have my proper address, missing a PO BOX # and National Student Loans contacted them to obtain a phone number or full address for me (It wasn't because I was late on anything). I'm not sure why NSLSC needs to get a collection agency to obtain address information for people when you aren't behind on any payments but apparently they do.
If they are legit, why on earth are they contacting someone who has never had a student loan?
where did they get my email address?
"Money"; Maybe you should take out a loan and go to school since your obviously uneducated. You can't spell properly, don't know what grammer is, or how to use punctuation. Therefore you are the perfect incompetent representative for Tricura. You must be a star achiever at work.
Spelling and punctuation are a significant problem for you. I cannot even read and understand this. Please fix. I understand why you are qualified to work for Tricura.
I have been receiving 'unknown number' calls all week and then voice messages of dial tones.
I finally received a voice message from one of these calls that was automated. It was to the effect that it was Tricura calling on behalf of the National Student Loans regarding my account etc. The message also said that 'for the convenience of students we have extended hours of 8am to 11pm'. That was a huge red flag for me because I know that National Student Loans have very limited hours.
I called both of my student loan companies to see if there were any problems and if they had called me in the last 24 hours. They had not and there were no problems with my accounts.
I called Tricura back at the number they gave me (1 866 788 0288). The operator was very aggressive in trying to get my SIN number. I said I had already contacted both my student loans and that there had not been a problem. He countered that he couldn't tell me if it was a problem unless I gave my SIN number. I repeated that I had already called National Student Loans. He responded that "That's impossible. You can't get a direct line to National Student Loans." Ummm, really...?
I said I couldn't find the company online and then he agressively responded that they were located at such-and-such road in Missisauga etc. I told him I didn't feel comfortable giving out personal information and if I did in the future I would call him back.
If they are a legitimate company with a contract with the gov't they sure don't know how to behave like one!
They are legitimate. A friend of mine from my baseball teams works there. Located in Mississauga, Ontario.
No kidding. If you have a student loan, be polite and helpful they are lending YOU money and are obviously worried they'll never see it back. They send numerous statements with your information on it. Keep one on hand and use that. Wow it's not a scam it's you not paying back your loan!
I phoned them for interest relief at their normal 888 number. They phoned back a few minutes later from this number and didnt say anything or leave a message.
Regardless I would not give out my SIN unless I initiated the communication. Which I did for when I called them at their 888 number. National Student Loan Center is legit. They are the ones responsible for distributing and repayment of OSAP and other student loans.
just got a call from this number. the message told me to call 1-888-815-4514. it's a division of the national student loans canada.