Big time fraud from this company Universal Adventure! SHAME ON YOU!!!

Okay everyone here especially the Canadians please call the Competition Bureau Industry of Canada. These people will go out of their way and put a lot of money in taking down scamming pieces of s**** like these people. The more complaints the better they told me.

Their number is 1-800-348-5358

They also have an online complaint form at this address http://www.competitionbureau.gc.ca/eic/site/c ... H%C3%89T-7TDNA5

I won't rest until the day comes when these a***oles are taken down.

Oh shut the f*** up. We know you work for the company and go a head and make your b***s*** claims of legal actions. We know you won't pursue them because not only are you guys full of s***, but that will actually give the victims the opportunity to tell their story. Considering a number of agencies know about you a***oles and your scams, this will just get you into more trouble.

Im so upset how universal fun pass scam money out of me when i only earn £557 a month & got away with it. I am having problem trying to have a baby, if i had only none this was a scam i would have never handy over that kind of money i could have spend the money on medicine to help me conceive. where now im  struggling to save that kind of money and my marriage is on the line....... is there no1 that can help.......

I to got a phone call universal fun pass and as stupid enough i was taken into there sweet talk & payed them £538 GB . to this day i have tryed to call them and get my money back. The only thing is i payed them of my visa debit card , i have been to the bank but said i carn't recall my money back. can any one help. send me a email to my address which is sim_08@live.co.uk.. thank s

I used to work there and it was the biggest mistake of my life. The people there are so inconsiderate there. They make you stand at this little cubicle until you get a deal. And I once had to stand six hours without a break! And if you want a break its only five minutes long. The trick to get them to stop calling you is to say that you don't have a credit card. That will automatically take you off the list. I used to take people off on purpose because they would say that my call would be like the tenth one that day. My heart goes out to everyone that has been contacted by these scam artists. They treated the coustomers as well as the employees like crap. And they have the nerve to play gospel music! These people are out of their minds. I'm so glad I quit.

ITS A SCAM ALRIGHT,THERE IS NO RECORDING CONVERSATIONS THEY TRICK PEOPLE INTO SAYING THE ARE IN GOOD STANDING AND ACTIVE MEMBER WITH VISA IF NOT VISA IT MUST BE YOUR MASTERCARD. SEEM AS THOUGH I HAVE THE RIGHT PERSON. NICOLE OR WHAT EVER HER NAME IS ,IS GOING TO BUST HELL WIDE OPEN FOR DOING THIS TO THOSE POOR CANADIANS, SHE HAS A NASTY DIPOSITION ABOUY HERSELF AND SHE TREATS THOSE WHO SCAMS FOR HER LIKE  S**T SHE WANTS THAT MONEY AND SHE IS A VERY FAST TALKER I WORK THERE COULDNT DO THAT TO PEOPLE HAD TO QUIT AND THEN THEY HAVE THE NERVE TO PLAY GOSPEL MUSIC ALL DAY .THEY ARE NOW LOCATED AT 760 SCRANTON RD BUILDING 107 BRUNSWICK GEORGIA 31520, ,AND UNMARKED OFFICE U WONT EVEN KNOW ANYONE IS WORKING THERE. NEXT TO THE GYMNASTIC BUILDING.I HOPE THEY BUST HER DOWN. I HOPE THIS INFO HELP SOMEONE.

I WORKED THERE AND THATS THE WORST THING I EVER DID .I AM VERY SORRY THEY GOT U BUT IT SEEMS AS THOUGH CANADIANS ARE EASY TARGET FOR THEM BECAUSE THEY DONT CALL ANYWHERE ELSE U ALL SHOULD FORM A GROUP IF ENOUGH OF U CALL THE BBB THEY WILL DO SOMETHING ABOUT IT.SAY I CALL U AND U SAID I AM CALLING THE BBB ON YOU THEY WILL NOT CALL U AGAIN.THEY ARE AFRAID OF THE BBB.THEY TOLD ME IF THEY START TALKING ABOUT THE BBB, HANG UP ON THEM AND THEY WILL NP YOUR NUMBER.THAT MEANS NOT TO CALL THAT HOUSE AGAIN.

i once worked there ,all u have to say is i am calling the better business beaurue on u and they will np your number,or tell them u dont have a credit card and they will nq your number they will not call u again if u dont have a credit card that kills the scam right there.nq makes you non qualify. i quit cause i felt bad about calling people harassing them all day,i dont want anybody doing it to me ,and i am not going to do it to anyone else my heart goes out to the people in canada because they are all from canada that they call no where else i dont know why just canada i hate to think canadian are easy to get scammed.canadians dont be so weak to them spread the word.no credit card,    or tell them BBB.

I BOUGHT INTO THIS SCAM TOO BUT TODAY AFTER SEVERAL HOURS READING HOW DUMB I WAS  making several phone calls. (5 star universal phones are not answered nor are e-mails returned) Today I made another call to my cc company with satisfactory results. Persistance will win.

I, too received a call on Sept 28 @10:32am but the number was blocked. The information they sent by e-mail also gave -1- 800-441-6791 & 1-800-519-2211. Their web site was www.fivestatuniversal.com. Immediately following the call I realized I should not have given my cc information so I called them to cancel,however they played the recorded phone  information where they had said so quickly that it was non-refundable & I had missed that. They refused to cancell  & were extreamly rude. I called the cc company but was told it was company(cc) policy not to cancel anything that was non refundable and to deal with 5star universal myself. I called them back & they refused to listen & just played the phone conversation again. Needless to say I was extreamly upset with both my cc company & fivestaruniversal. After reading all the fraud stories about florida vacations I decided to call my credit card company agains today Oct.14 to explain the situation. I  now have a new card on the way & they were most helpful in cancelling my card as the charges had not been applied. somewhere I saw something about 30 days so if this happens to you act immediately.

Hey people I've been scammed by Five Star Universal (their branch located in Texas). I'm going to use every effort and time to fight these people. However I'm going to need help from people from the inside. Yes this means former employees. If you worked for this company and want to help one of their victims, email me at triplejjeffjarrett@hotmail.com. Your knowledge will help me more. Or if you know anyone or met someone online that dealt with this company, let me know.

Can you tell me what credit card company you deal with ? My credit card company would not give me my money back. I had a simular experience with  Universal Fun Pas

So I was at work and had my cellphone beside me and saw "Private Caller" so I decided to answer it. It was "Ashley" at 2939 and she wanted to congratulate me for winning a trip to Universal Studios in Orlando, FL. and thought I should be just as "excited" as she is. First she knew my birthdate, marital status, and had a good standing relationship with Visa. I'm a Sales Rep, so I know phony people when I hear it. So I let her go on and on about the trip, to be quite honest, she was talking so fast that I just let her talk because she obviously was trying to trap me. So I asked her "Ok, if I am interested what money do you want? Nothing is for free" She paused and then asked me if my Visa started with a 4 - I said yes, and then I asked to send me something in writing, she then started to laugh saying "When you book a trip on the phone or make a reservation, you always have to give a CC number, right?" I agreed and then she asked for my CC number again... and as I was just about to make it sound like I was going to give it to her...
I hung up. She tried calling back where the number was unblocked 912-342-7253 and I let it go straight to my vm.
We hear about Nigerian scams all the the time, we are in a recession, people and scammers are desperate for a quarter, don't give them your information.

3 times a day, will not take no for an answer and seem to know a lot about me including my first name... why?? how???  How can I get them to stop?  It is constant and so very frustrating... it is really affecting me because she just won't listen!

I want these calls to stop too. They call on my cell at all hours of the day! They are constantly harrassing me. After they ask my partner's name, I just hang up on them. I am Canadian and live in Ontario, so they still are harrassing us too. What the hell can I do to make them stop, they are costing me a fortune on my cell and are impacting my daily life. I hate their idiotic accents and fake joy too...

They have been calling me persistently for the past few days.  I only answered the call once and I hung up after she asked me to confirm my birthdate.  I didn't give them any credit card information.  Do they actually have your credit card information on hand, or do they get it when they ask you to confirm it?  And HOW can I make these calls stop?!

Dont listen to Kerri. That person obviously works for the scamers!!!!!

Did you go on your trip?

Why do they keep moving from state to state? Where in Texas? Are they keeping their same name? Why are you so obsessed with her?

Hi, I am really sorry for you but you don't have to give up. What you can do is to call phonebusters and to fill a complaint with the BBB (on their website, the report on this company is here: http://savannah.bbb.org/WWWRoot/Report.aspx?site=86&bbb=0623&firm=13000050 and it is saying: " On January 20, 2009 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB, failure to eliminate the underlying cause of complaints on file with the BBB, engaging in activities reflecting poorly on the BBB or its members, failure to maintain required licensing, and failure to maintain minimum BBB Rating.")If you fill a complaint you may have a chance that Universal Adventure tries to resolve the complaint issue.

wow you definitly seem to be a little obsessed with her!

ALSO IF U DONT WANT TO RECIEVE CALLS FROM UNIVERSAL ADVENTURE/FUNPASS U MUST WAIT UNTIL AFTER THE PRICE TO HANG UP, THIS IS HOW YOU GET ON THE DO NOT CALL LIST. THIS IS A TIMESHARE, YOUR CARD INFORMATION IS NOT AVAILABLE IT IS ALL A GUESSING GAME. DO NOT VERIFY ANYTHING, WAIT FOR THE CALLER TO GET PAST THE PRICE, THEN HANG UP. ALSO THE NUMBER CHANGES CONSTATLY, IT NOW COMES AS A BLOCKED CALL SO IF YOU CAN GET IN TOUCH WITH YOUR TELEPHONE SERVICE PROVIDER AND TELL THEM YOU DO NOT WANT BLOCKED CALLS COMING IN THROUGH YOUR LINE, THEY WILL NOT BE ABLE TO REACH YOU.

DAYNA KOLACKI'S CONTACT INFO

*SHE IS CURRENTLY WORKING IN THE BRUNSWICK OFFICE FOR THE COMPANY WHICH WAS UNIVERSAL ADVENTURE USA, BUT IS NOW CALLED UNIVERSAL FUNPASS. THE COMPANY ORIGINATED IN TAMPA,FLORIDA THERE IS NOW ALSO AN OFFICE IN TEXAS. THE PACKAGE IS NOW BEING SOLD IN THE UK. (THE BRUNSWICK BRANCH, UNSURE ABOUT TAMPA AND TEXAS, THEY MAY STILL BE CALLING CANADIANS)THE COMPANY IS A MEMBER OF THE BBB SO IF YOU HAVE ANY COMPLAINTS REPORT THEM!

PHONE NUMBER:813-713-0644
EMAIL:LILKOLACKI@AOL.COM
ADDRESS:745 WALDON SHORES LANE APT. 745 BRUNSWICK,GA 31525
BIRTHDAY: JAN. 7, 1984-DAY COULD B A LIL' OFF, MONTH AND YEAR ARE CORRECT

REGISTER HER FOR SOME FREE STUFF ONLINE AND SEE HOW SHE LIKES THE ANNOYING CALLS

No i'm talking about Universal. I have already taken my trip and it was everything they said it would be. All my accommadations were booked and ready for me to check-in Orlando and Daytona. Plus my tickets, so YOU must be talking about another company.

You must be dealing with a diirerent company cause this one is anything but clear.

Call Phonebusters I think you have 30 days from time of purchase. I don't have their number but just put phonebusters in the search engine.

Your credit card company refunded your money?  How?  I contacted the fraud department of my credit card company and they are telling me that they cannot dispute this becuase they be would fighting against a "contract", which in their opinion is a losing battle!

I tried calling many times after paying for this trip.  I was going to take it and wanted my brochures etc but received nothing, no phone returns or information. I tried the 800 number and the 912 area code number.

I picked up on all the scams from these internet sites. I purchased in Sept 2008 and was planning to go this Feb 2009.  I felt that it was the only way I could afford a trip for myself because I am on low income and my sister whose husband died and left her in mega debt.  I felt this trip would be healing for both of us.  So much for that idea.

hey there... i wonder if you actually did go to these vacations... if so, how was your experience????