914-373-7861
NY, US
Suzzane
Suzzane
2012-07-11 18:42:35
Telemarketer
This Scam - "the windows care" is a product of "Octane Info Solution Pvt Ltd" which is running a huge scam. Tell Microsoft, FBI and FTC about this company which is located at FD-14, Saltlake, Sector - III, Kolkata - 700091, India.

There owners are
1. Abhishek Das (Mobile Number : 9051822026, email address : abhi08das@gmail.com & md.octane@gmail.com)
2. Abhishek Banerjee (Mobile Number : 8420169100, email : abhi198799320@gmail.com)
Suzzane
Suzzane
2012-07-11 18:41:51
Unknown
This Scam - "the windows care" is a product of "Octane Info Solution Pvt Ltd" which is running a huge scam. Tell Microsoft, FBI and FTC about this company which is located at FD-14, Saltlake, Sector - III, Kolkata - 700091, India.

There owners are
1. Abhishek Das (Mobile Number : 9051822026, email address : abhi08das@gmail.com & md.octane@gmail.com)
2. Abhishek Banerjee (Mobile Number : 8420169100, email : abhi198799320@gmail.com)
Scam
Scam
2012-05-02 21:32:46
Unknown
this company is originally Octane Info Solution Pvt Ltd, 14-FD block, sector III, Salt Lake, Kolkata, Postal Code - 700091, West Bengal, India
4MyAuntPat
4MyAuntPat
2012-03-19 22:13:35
Telemarketer
ALERT - THIS IS A SCAM: Please report any calls to the FBI, IC3 and local law enforcement.

Also Uses:

The Windows Care.com
New York,USA-
Phone: +1 914-373-7861

UK-
Phone: +44-123-588-4270

From Microsoft's Security Site:

http://answers.microsoft.com/en-us/protect/fo ... 17-2d0e3a305278

Question                            
I recently received a call from a foreign country who stated they are calling for microsoft because of application errors. Has this happen before or has anyone received these calls?
Applies To: Microsoft Security Essentials | Scanning, Detecting, and Removing Threats | Not Beta
Mystery individuals calling stating they are calling microsoft, because of application errors.  They state that because microsoft outsources, they are calling customers to alert them about these issues. They use a 213 221-3528 number or 1800-588-0427.  I have been trying to get a response from microsoft, can someone please help me.

Answer
It's a scam.  Glad you did not fall for it.  Any further calls suggest you tell the caller that you have reported the calls to the police which ought to discourage them from continuing to harassing you.
See the following links for additional information:
http://www.microsoft.com/security/online-privacy/msname.aspx

http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://www.mypchealth.co.uk/GuideScam.php
http://blogs.msdn.com/b/securitytipstalk/arch ... ch-support.aspx

If you had allowed the scammers access to your computer you would have faced serious issues:
http://ask-leo.com/i_got_a_call_from_microsof ... o_i_do_now.html

Regards...
March 7, 2012  Reply with quote  Report abuse

ALSO ON MICROSOFT SECURITY SITE:

Avoid scams that use the Microsoft name fraudulently
Cybercriminals often use the names of well-known companies, like ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use email to trick you, they sometimes use the telephone, instead.

Common scams that use the Microsoft name
Someone from "Microsoft Tech Support" calls to fix your computer

"You have won the Microsoft Lottery"

Microsoft "requires credit card information to validate your copy of Windows"

"Microsoft" sends unsolicited email messages with attached security updates

Avoid these dangerous hoaxes
We do not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer.

If you receive an unsolicited email message or phone call that purports to be from Microsoft and requests that you send personal information or click links, delete the message or hang up the phone.

Microsoft does not make unsolicited phone calls to help you fix your computer
In this scam cybercriminals call you and claim to be from Microsoft Tech Support. They offer to help solve your computer problems. Once the crooks have gained your trust, they attempt to steal from you and damage your computer with malicious software including viruses and spyware.

Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable cellular phones, or stolen cellular phone numbers. It's better to avoid being conned rather than try to repair the damage afterwards.

Treat all unsolicited phone calls with skepticism. Do not provide any personal information.

If you receive an unsolicited call from someone claiming to be from Microsoft Tech Support, hang up. We do not make these kinds of calls.

If you think you might be a victim of fraud, you can report it. For more information, see: What to do if you think you have been a victim of a scam.

You have not won the "Microsoft Lottery"
Microsoft customers are often targets of a scam that uses email messages to falsely promise money. Victims receive messages claiming "You have won the Microsoft Lottery!" There is no Microsoft Lottery. Delete the message.

If you have lost money to this scam, report it. You can also send the police report to Microsoft and we will use it to help law enforcement catch the criminals who send out these e-mail messages.

To help protect yourself from these e-mail hoaxes, you can use the same general guidance that you use to protect yourself from phishing scams.

Microsoft does not request credit card information to validate your copy of Windows
We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center or receive software updates from Microsoft Update. Our online process that performs this validation is called the Genuine Advantage Program. At no time during the validation process do we request your credit card information.

In fact, we do not collect information that can be used to identify you such as your name, email address, or other personal details.

To learn more, read the Genuine Microsoft software program privacy statement.

To learn more about the program in general, see Genuine Windows: frequently asked questions.

Microsoft does not send unsolicited communication about security updates
When we release information about a security software update or a security incident, we send email messages only to subscribers of our security communications program.

Unfortunately, cybercriminals have exploited this program by sending fake security communications that appear to be from Microsoft. Some messages lure recipients to websites to download spyware or other malicious software. Others include a file attachment that contains a virus. Delete the message. Do not open the attachment.

Legitimate security communications from Microsoft
Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. Rather, we refer customers to our website for complete information about the software update or security incident.

Legitimate communications are also on our websites. If we provide any information about a security update, you can also find that information on our websites.
4MyAuntPat
4MyAuntPat
2012-03-19 22:10:14
Telemarketer
ALERT - THIS IS A SCAM: Please report any calls to the FBI, IC3 and local law enforcement.

Also Uses:

The Windows Care.com
New York,USA-
Phone: +1 914-373-7861

UK-
Phone: +44-123-588-4270

From Microsoft's Security Site:

http://answers.microsoft.com/en-us/protect/fo ... 17-2d0e3a305278

Question                            
I recently received a call from a foreign country who stated they are calling for microsoft because of application errors. Has this happen before or has anyone received these calls?
Applies To: Microsoft Security Essentials | Scanning, Detecting, and Removing Threats | Not Beta
Mystery individuals calling stating they are calling microsoft, because of application errors.  They state that because microsoft outsources, they are calling customers to alert them about these issues. They use a 213 221-3528 number or 1800-588-0427.  I have been trying to get a response from microsoft, can someone please help me.

Answer
It's a scam.  Glad you did not fall for it.  Any further calls suggest you tell the caller that you have reported the calls to the police which ought to discourage them from continuing to harassing you.
See the following links for additional information:
http://www.microsoft.com/security/online-privacy/msname.aspx

http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://www.mypchealth.co.uk/GuideScam.php
http://blogs.msdn.com/b/securitytipstalk/arch ... ch-support.aspx

If you had allowed the scammers access to your computer you would have faced serious issues:
http://ask-leo.com/i_got_a_call_from_microsof ... o_i_do_now.html

Regards...
March 7, 2012  Reply with quote  Report abuse
4MyAuntPat
4MyAuntPat
2012-03-19 22:06:07
Unknown
Scam

Also Uses:

The Windows Care.com
New York,USA-
Phone: +1 914-373-7861

UK-
Phone: +44-123-588-4270

From Microsoft's Security Site:

http://answers.microsoft.com/en-us/protect/fo ... 17-2d0e3a305278

Question                            
I recently received a call from a foreign country who stated they are calling for microsoft because of application errors. Has this happen before or has anyone received these calls?
Applies To: Microsoft Security Essentials | Scanning, Detecting, and Removing Threats | Not Beta
Mystery individuals calling stating they are calling microsoft, because of application errors.  They state that because microsoft outsources, they are calling customers to alert them about these issues. They use a 213 221-3528 number or 1800-588-0427.  I have been trying to get a response from microsoft, can someone please help me.

Answer
It's a scam.  Glad you did not fall for it.  Any further calls suggest you tell the caller that you have reported the calls to the police which ought to discourage them from continuing to harassing you.
See the following links for additional information:
http://www.microsoft.com/security/online-privacy/msname.aspx

http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://www.mypchealth.co.uk/GuideScam.php
http://blogs.msdn.com/b/securitytipstalk/arch ... ch-support.aspx

If you had allowed the scammers access to your computer you would have faced serious issues:
http://ask-leo.com/i_got_a_call_from_microsof ... o_i_do_now.html

Regards...
March 7, 2012  Reply with quote  Report abuse
Hunter
Hunter
2012-02-23 23:28:30
Unknown
[This post has been removed]
Jaspreet Bindra
Jaspreet Bindra
2012-02-16 10:02:10
Unknown
@RT-NYC http://thewindowscare.com/ its an India based scam company like Comantra. Microsoft does not have any contact with these kind of scammers  they collect info from the  ph.directory and call people regarding the computer issue which is totally b***s***. Email id of this company is "info.octaneinfotech@gmail.com" the real name of this fake windows service center is Octane Info Tech solutions Pvt.ltd. Address is Fd-14, Salt Lake City, Sector 3, Kolkata-700091. PH : (033) 32626303. there are also some fake companies like this they run "fake phone" scam few  website like www.microresolve.com /  www.teche4pc.com / www.windowservicecentre.co and so on.
Angry Bird
Angry Bird
2012-02-14 02:31:03
Unknown
Received a VM message from "Neil" at this number and he called back an hour later.  My kids handed me the phone and next thing I know "Neil" was trying to tell me that everytime I log on to my computer, it's generating error messages on his server.  He tried to get me to turn on my computer and tried to get me to turn off my firewall ect.  I stalled the guy long enough to pull up his number on this website and confirm that this is either a sales pitch and/or scam.  At this point, I told him that I'm not going to continue with the call because I never asked for any service calls regarding my computer being "infected" with malware or viruses.
MarD
MarD
2012-02-11 00:00:50
Unknown
Caller says he is from Windows Clear.  I'm generally a Windows expert, so I knew when he wanted me to get into my computer and he would walk me through somethings....right.

HE said this was the number to call him back,but that number didn't pick up when I tried to do just that.
Joe
Joe
2012-02-10 19:06:45
Unknown
"Ron" called from "Microsoft Windows".  Same story.  He took me through several windows and showed errors.  Then he wanted to give access to my computer.  It appeared he was wanting admin control.  I protested that I didn't want anyone in my computer except my local repair guy.  He assured me he was fully credentialed from Microsoft.  I replied that I was green and have purple spots --- and hung up.

My computer guy told me he gets three or four of these calls each week and is positive they are mining for data.
Mike
Mike
2012-02-09 00:17:36
Unknown
Just had to talk my 70 year old father out of handing over his IP to this same caller (only now named "Neil", same #, same accent, word for word the same BS story). An NPA-NXX search shows this is a Sprint # in Ossining, NY. This smells too predatory to be a simple sales call. I advised that my father to report the call to his Sheriff Dept.
Janette
Janette
2012-02-03 15:44:55
Unknown
This guy named Harry called and said he was from  Microsoft  windows and that my computer was kicking back a bad virus and wanted me to turn my computers on. NO WAY!!!
Rich
Rich
2012-02-03 00:05:22
Unknown
I just got the same call from the same guy, telling me that my computer was doing the same.  I asked him which computer and wanted me to turn all of them on.  When I questioned him also, the phone connection started to get static and then could barely hear him and he hung up.  Cannot beleive how far people will go now for a scam...
techieonnet
techieonnet
2012-02-02 19:23:09
Unknown
Use msconfig and enable all items in the startup tab.

Please print these instructions as they will be needed later when Internet access is not available.

Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/156236231/SDFix.exe.html

When using this tool, you must use the Administrator's account or an account with Administrative rights
Double click SDFix.exe and it will extract the files to %systemdrive%
(this is the drive that contains the Windows Directory, typically C:\SDFix).
DO NOT use it just yet.
.Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
Copy and paste the contents of the results file Report.txt in your next reply.
GREG
GREG
2012-02-02 19:17:46
Unknown
My computer is having some issues starting in normal mode. Yet i am so poor that i cant afford to pay any thing to the technician. So any suggestions please............
I think this forum will help me getting a few steps that will make my computer work like before
Chris
Chris
2012-02-02 03:36:08
Unknown
I am happy and satisfied with the services provided and my home pc is running great since then.........
Mike
Mike
2012-02-02 01:39:46
Unknown
Rare concerns !! Anyway I am happy with the services provided to me on my home computer. I look forward in my email to chat with anyone who can help me more regarding my gaming playstation which is not supporting active-x controls and java updates. My email is miketweets1942@hotmail.com
RT-NYC
RT-NYC
2012-02-01 22:30:26
Telemarketer
Someone called me from an unavailable number and gave me this number, 914-373-7861, as their contact info when I asked.  He said his name was "duke" and was trying to tell me (in a very heavy Indian accent) that my computer accesses their servers, and I have errors on my machine.  He said he was from "Windows Service Company" and repeatedly said that all my activity was on their servers. When I heavily questioned him on how it was possible that he has all of my activity, he went as far as to say that he was from Microsoft, that's why they had access, and he was trying to help me.

I played along, and he directed me to the Application event log on my computer.  No matter how many times I asked, he kept saying he knows my IP address (but wouldnt tell me what it was) and knows that I have errors on my system.  Eventually when I told him my application log had no errors, he just hung up.

The phone number is posted on a website, http://thewindowscare.com/ --  This is clearly a sales call where they stepped waaaay over their bounds.  Unbelievable.
user32
user32
2012-01-17 02:28:22
Unknown
i love it. its improved my business online. i would like to share my good experiences with everyone on the internet.
thanks very much.......
Cody
Cody
2011-11-23 22:33:16
Unknown
Hi Tom, I am a resident of New York, and on social security pension. As far as the records state, this number is registered in the year of 1978 and the office is now one of the leading I.T. solutions provider in the area.
Most of the time I am online with my computer, so for any other queries just e-mail me at codywilliams1236462@yahoo.com
I will definitely solve all your issues.....
GiG
GiG
2011-11-23 22:18:31
Unknown
smh
Duncan
Duncan
2011-11-23 21:49:17
Unknown
I like the services, its amazing fast.
ANDREW MATT
ANDREW MATT
2011-11-22 18:05:38
Unknown
I AM ALSO HAPPY WITH THE SERVICES
Kevin Williams
Kevin Williams
2011-11-22 17:53:59
Unknown
I completely agree with  Sherrick idea, well i am also associate with  Global Team for all my IT solutions. I am completely satisfied the way they design all our banking works to move more convenient  and eco-friendly for both the customer and the Bankers.

Let me introduce myself to you all, I am presently working as FCU Head in HSBC Bank and very concern about all the compliance and integrity issues and very happy  to work with the system they design for us to detect all fraudulent issue.
Sherrick
Sherrick
2011-11-22 17:38:47
Unknown
I also agree with you Stuart. Looking forward by you for a new post.......
Sherrick
Sherrick
2011-11-22 17:25:08
Unknown
I like the services provided. I am happy to be a part of a global team, where I can share my ideas as well as if I have anything important which can help anyone in this world, that's also very well appreciated over here.

Let me introduce you all to myself. I am currently a security analyst (Information Technology) of Chase Bank and very well appreciate forums which discuss the validity as well as the opportunities to improve the quality of services which the I.T. industry can provide to its beneficiaries.
ANDREW MATT
ANDREW MATT
2011-11-18 21:34:17
Unknown
NOW I AM ALSO THINKING OF WHY I AM USING EVENT REMINDER SERVICE, WHEN IT IS NOT SO PRACTICAL AND PRODUCTIVE. WE EVEN CANNOT JUDGE ANYTHING??????????
SOMEONE PLS HELP
ANDREW MATT
ANDREW MATT
2011-11-18 21:15:38
Unknown
I TOTALLY AGREE TO THE COMMENTS BY STUART. THANK YOU FOR SUPPORTIN ME.
ANDREW MATT
ANDREW MATT
2011-11-18 21:14:15
Event Reminder
WARNING TO robin. THIS GUY IS NOT SUPPOSE TO REPLY TO OUR IDEAS OR COMMENTS. I WILL APPRECIATE IF YOU CAN THINK MORE RATIONAL
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