Charlotte Murray, at the same phone number has tried the same thing with our organization in Houston.  Thanks for these posts, it helped confirm our initial suspicion that this was fraud.  Like the others, she made a $3K "gift" at 4 a.m. and the next day said - oops, I meant to make a $300 gift.  She said the error was caused by a virus causing her system to hang, and also because she was upset over losing her husband 4 days ago (why is she making a first time gift, especially in such an amount just days after losing her husband?).  She also asked for the refund to a different card than was initially provided, apparently belonging to "The Company Corporate".  She gave an address in New York City.

We just had the exact same call and it appears some poor sap just had $3K go through, I contacted our merchant.  What a bunch of losers!!

Our organization received an online confirm for a $3,000 donation this week, with a similar scenario; "Charlotte Murray" claimed she only meant to give $300, and her husband had just died 4 days before, etc.  A credit card charge did actually go through, but to a completely different credit card number and credit card type.  FRAUD!!!!!

Our foundation also received a $3,000.00 donation from Charlotte Murray on March 15, 2013.  By the end of the day, she had sent an e-mail about losing her husband four days before and only met to donate $300.00.  She requested a refund for the difference and provided a credit card, different than the one used to donate, to credit the refund.

Looking for owner info.

Our non-profit experienced exactly the same scenario from Charlotte Murray (paid by credit card for workshop, husband died in surgery, requested refund by check all in a matter of 48 hours).

Our foundation also had the same thing happen.

I also work for a non-profit. We recieved a $3,000.00 donation from Charlotte Murray. Our Merchant services comapny caught the transaction as there were other transactions that did not get approved. He told me that people use this type of charge as a way of finding out the limit on stolen cards so they can use them elsewhere.

Our PTA has received emails from "Charlotte Murray" claiming that she mistakenly donated $3,000 online, when she intended only to donate $300, and requesting a refund. The online transaction was not completed, however. The phone number she provided is the same as listed above. The first email mentions that her husband died of complications from surgery after their home was robbed in Indiana. The emails "she" has sent about her refund arrive at 3:30 AM, indicating she is not in our time zone. We hope other PTAs and nonprofit organizations do not fall victim to this scam!

Our company had the exact same experience as the two listed above. Exactly!

We had a very similar circumstance as Liz above.  "Charlotte" registered for a conference, paid the registration fee with a credit card that had a different billing address.  Also the phone number she provided had a totally different address (3 different states).  Then she requested a refund to another credit card or a check send via DHL/FedEx overnight to another address.  We submitted it to the merchant processor as fraud.

be very careful. My company just recieved an email from a person, Charlotte Murray, requesting a refund for a payment by credit. She wanted a check payment received back. Currently being investigated by our merchant.