Got a call from them earlier today too with the same issue as others. Look at the job posting they post.
What a joke!

Job: Call-Center Collection Agent
This posting has expired and is no longer available.
Browse Similar Jobs: Call Center/Telemarketing Collections

Jobing Description
Are you ready to join the ELITE!!! Currently Hiring TOP-NOTCH
Representatives!!!!!

Family-owned & operated company looking for dynamic, driven, and
self starting people. Our success relies on highly-motivated
individuals who have a "can do" attitude and are excited to be the
best at what they do. In every position that we fill, we look for
the best. We hire talented individuals who thrive on success and
want to be rewarded for their performance. Our work environment is
family-oriented, friendly yet respectful and professional. If you
are looking for a corporate atmosphere, this is not the company for
you. In our company, individual effort contributes to our team.

ONLY ACCEPTING APPLICANTS WITH PHONE EXPERIENCE.

GENEROUS Compensation Structure, Health Benefits, Holiday and
Vacation. (Health benefits, Holiday and Vacation available after 90-
day probationary period is completed. Employment is at-will.)

Current Openings: Call-Center Collection Agent, Tempe, Arizona
85284

Responsibilities: To contact debtors regarding delinquent accounts
and discuss solutions to resolve delinquency. Duties include:
maintaining an inventory of accounts, calling debtors, skip-tracing,
asset searches, analyzing accounts and making recommendations
regarding legal action. Proper telephone etiquette and strong
communication skills are imperative. Problem solving skills,
knowledge of office computer programs and internet applications are
a must. Must have the ability to work well independently as well as
in a team environment. Organizational skills are a must, as are
basic math and computer skills.

* Drug-free workplace
* Pre-employment testing REQUIRED


To apply, please reply to this posting and attach your resume.

Skills / Requirements
* Fluent in reading/writing/speaking English
* Previous call-center experience preferred

Important Notes
* Our daily work schedule is from 7 A.M. - 4 P.M. NO NIGHTS OR
WEEKENDS!!!!

Just like the other person I have received calls from this company when it was already taken care of.
They are not acting in accordance to federal collection guidelines.

customerservice@nwfg.us

1711 W Greentree Dr #225
Tempe, AZ 85284
520-867-0861

Allied Service - Debt Collection.
Not sure if they are contracted as multiple collection agencies but this is the 3rd call I have received in 2 months regarding a specific debt that was already paid in full to another agency and I have a paid in full letter.