Transpacific is a professional company .....Helped me to settle my debts. They gave me a good rebate and I manage to settle all. They uplifted my Veda listing. Good Job done. I thank the officers .....i did get a release letter from them.

They are indeed professionals !

Mate, the law states that you are entittled to written proof of the debt.

Ask for copy of the contract and copy of the 100 points I.D. used.

A good idea is to ask them for their EXTERNAL dispute resolution process.

If they refuse to provide any of the above then report it to ASIC.

This applies to any collection entity either a bank or collection company.

As I understand it, this company is based in Australia but has the calls made from India.

Nothing new, Citibank uses the Phillipines.

The advantage for australians is that these call centres do not know Australian law to well and can be used to advantage.

Trans Pasific buys debr that debt collectors want to sell which means that companies like Baycorp or Credit Corp have found debts to hard to collect on.

Remember that if you have not made any payments on a debt for 6 years and it is not a judgement debt, they are3 not allowed to call you.

If it is close to the 6 years, ask for proof of the debt and one letter saying they have purchased the debt is not proof.

Hi all ,


    i worked in this company named transpacific. This is debt collecting agency based in india . this agency is the part of GE finance . I request all the people in the australia that we are not  fraud , we are just doing our buisness .You owe money from GE Finance Thats why we cal you .So pls dont get irate . We dont any hard feeling fior anyone ,I know that it might be very frustating for u if we call u again & again , but it is upto your benefit , we help the people of australia to improve the credit report , so I request people to cooperate .

Well done retard, nice use of the English Language there.
Clearly, people can recognize that it's a scam, and spineless people out there are into the whole Identity Theft thing.. So no-one wants to give their DOB out to ignorant Indians over the phone for fear of their details being misused.

I have been hassled by these scum for years. Have had requests for all sorts of info. DOB, mothers maiden name, etc etc. i did find a googled site for http://www.baycorp.com.au/ ( and I do NOT say that this company is the problem and do not advocate that they in any way are the people using these methods , this was just a PUBLIC Googled result of a search for Transpacific in the public domain) which seems to be a debt purchaser that buys debt from companies owed money. but what some of these companies do apparently is sell off the debt to another repo company just before the debt "expires" or the credit rating of the person who may and I say MAY owe money is just about to end on the credit report, which used to be 7 years but i think is now 3 years, so that the debt then never expires on peoples credit reports and thus they never are allowed to start again. If you do owe money from the past I highly recomend ggetting a credit report from your relevant state Credit agency and check for identiy theft. Unethical loophole in the law perhaps. Certainly is immoral especially if the debtee is poor, or poor from paying off previous debt. No I dont advocate people not paying off debt but the way this company transpacific, goes about it is abusive, immoral, unethical and overall evil. It used to be GE finance co that did this and thay have either changed their name due to bad publicity or this is an umbrella company under GE Finance. The fact that they use unethical methods to obtain information or pretend to be someone thay are NOT, to me is abhorent and this company deserves the attention of  Fair Trading investigation. I reccomend to anybody receiving these calls refer them to the ombudsman or Dept of fair Trading or the ACCC.
I also have asked these people for itemised paperwork but never get a reply or they quote "privacy Laws" prevent them giving out that information. Well, Privacy Laws work both ways, and if you have NOT recieved paperwork regarding any of this then suggest to them that they will be hearing from your lawyer. A class action by all of the people here ( and anyone else who you know gets these calls) would be a great way to rid us of these scum. Pity Im not a lawyer. good luck guys, they go away for a few years eventually but always seem to come back in a different form. And I have NO debt past or present but still get them calling me. I will however never give out my info and suggest no one else  do either.

These idiots have been calling me for years regarding an old ge account. When I requested they send me official documentation, they were hesitant and took forever. When I finally
Got it, it just looked like something I did at home and my ink was running out of the printer.. I rang ge finance to confirm who they "sold" debts to, and confirmed it's transpacific, but not transpacific global services. I try to ring the numbers back this so called company claims to be, but can never be contacted. It's either call failed on the mobile, or opts regrets the number has been disconnected from a landline. I'm assuming these people are posing as a name similar to the real transpacific?? I rang ASIC and they have never heard about them?????  Go figure. I'm now seeking legal advice!!

Seriously, for 4 years I have put up with their harrasment, abuse and total b***s***.  When I question them I don't get a clear answer and they become evasive.  You want my details than give me yours, until than you will be getting nothing from me!!!!!!!

As for them being "Debt Collectors", what a joke.  Australian Debt Collectors know the laws and guidelines that we have to follow and a majority of us do, if these jobs stayed in Austalia instead of being sold to overseas w**kers than correct processes would be followed.

If you think that I owe money take me to an Australian court and follow Australian law in doing so!  So why is this not being done? because they have no proof and can offer no clear concise information on this assumed debt.  I owe nothing and have nothing to fear. Mind you that I am only guessing that this is what they are after because no information has been supplied.  If a debt was owed why have I not received any written reminders via mail or email?

My advise to anyone being harrased by these people do not supply them with ANYTHING!! If you are paying them money contact an Australian solicitor or Australian Ombudsman to understand your rights.  If you have already paid the debt is cleared, if paid twice you are entitled to a refund, if you feel you have no debt the onus is on THEM to prove it with methods approved by Australian law.

They are complete scam artists. They trick people into paying already paid debts, paid to Ge, twice.  If a debt is paid off then they do not clear credit history for someone, so far as I know. They can't from Indian call centres. When requesting to have credit history cleared with them, they claim that it is difficult. When they say that the credit history is cleared, it is not. So what is the point of someone paying a debt if it has no effect and the money doesn't even stay in Australia? And how dare they not refund a debt that has been repaid twice, they don't even bother to check up on this. Utter harrassment! This form of debt collection should be illegal.

http://www.delisted.com.au/Company/7038

276 Treasure Road Welshpool WA 6106
Tel: (08) 6103-2800   Fax: (08) 6103-2899

Date first listed: 16/05/2002
Company Secretary: Mr Hidio Jackson
Industry: Commercial Services & Supplies
Activities: Debt collection agency
Directors and Executives:
  Mr John W Saleeba (Non Exec. Chairman)
  Mr William Ryan (Non-Executive Director)
  Mr Jamie Cullen (CEO)
  Mr Ian Allen (Non Exec. Director)
  Mr Scott Linklater (Chief Op. Officer)

i have a problem with traspacific threts etc i reported them to the department of fair traid and found out the gonverment was investigating them for shoty practices you might want to report them so their busniess licence in australia is revoked

My brother-in-law died in February 2007. He had borrowed from GE many years ago and at the time was staying (briefly) at my home, hence he used that as his address.  Somehow Sean and his mates (e.g. Max Weller - not Sam) found my 'phone number and on 3 occasions (so far) have,in their finest Indian accents, been haranguing and threatening ,firstly my wife, then my youngest daughter and now me. They insist that we send a death certificate and i insist that they can go and suck eggs - I explained that I would only consider sending a copy of the death certificate if I received a written request from Transpacific. They don't seem to understand about writing and letters. Ho hum.

Yeah I received a call from them just then (Transpacific), some guy asking for my father in whom the "manager" is filing a lawsuit against him... lol. Real sketchy stuff, the caller refused to give me any details. He told me to call them back at 1800213738 to discuss these "important matters". No thanks.

i have been getting calls from this mob also via "Alex Smith" he's been told not to call again but keeps doing so.
saying all the stuff u all have said above, but IMO if it's that important they would say what it's about. also, a bit of a common name for an Indian or Pakistani, lol, also glad i found this site, if they call again the cops r getting the details

I have been getting calls from these idiots for weeks, not realising they were a debt collection agency. I hate receiving calls from Indians as they are generally selling something you don't want, that accent immediately gets my gander up.

Tonight I got the message, "Very Important you call Joseph on 1800 213 738"

I rang thinking that I would put an end to these calls. He asked for my DOB which I refused to give. I was swearing voluably by now. He suggested I confirm a DOB he gave me. It was out by 18 years. Then he asked if I had ever lived at ******(obscure town in NSW) I said no. so could he please F*** OFF!

He said I should not be abusive as the telephone call was being recorded.

I thought that recording calls without the other party's permission was illegal.

Next time I'll ask if they want to buy my goat as suggested by an earlier contributor.

they are rude a...holes.  my mother is having to pay at debt thats not hers and has already being paid. the debt belonged to my father and still had to pay again.  watch these people because they have a way of ruining credit history .  they also add money to their debt so im left ponder why dont they pay them more so they can feed their f... elephants themselves instyead of ripping widower off

They left a message on my mobile for the second time, the first time, it was a different 1800 number. Called back the first time. They wanted my DOB. I refused to give it until I knew what it was about. We compromised. They said a year and I told them it wasn't my year of birth. They then said an obscure country town, I said I'd never set foot in it. They said they wouldn't bother me again. Thank Christ I thought.

I rang the new number tonight and told them in no uncertain terms I was not the person they were looking for. I was again told again they wouldn't bother me again.

A quick white pages search uncovered a person with my name in the same obscure country town. My surname isn't terribly common, 260 odd in the whole country with a telephone connected,

Are they so monumentally dim as to not try the sme trick?

Resolution! I hope...................

Sent these people an email and got this in response. Note that original email was sent to anthony.rivas@byondglobal.com but was answered by their Compliance Officer, ravikanth.lepakshi@byondglobal.com

The fact they even have a Compliance Officer is reassuring, however compliance after the fact is less so.

In my email to them I referred to them as Pakistani, mainly just to irk them, but they appear to be unflappable.

Dear Mr. *********,



I refer to your email dated 21st  Oct 2009 in relation to contact from our office regarding ref 1*****9.



Since you have confirmed that you are not the person we seek contact in relation to this matter, we have taken action to ensure you are not contacted again and have restricted your number 04 ********* & (02) ********** on our system.



We apologize for any inconvenience you may have experienced.



I trust this resolves the matter, however should you have any further queries do not hesitate to contact me on 1800 215 229.



Kind regards,



Ravikanth Lepakshi
Compliance Officer
Ph: 1800 215 229 ext 4077
ravikanth.lepakshi@byondglobal.com




--------------------------------------------------------------------------------

From: David ********************
Sent: Wednesday, October 21, 2009 7:56 AM
To: anthony.rivas@byondglobal.com
Subject: ref 1*****9



I keep receiving calls and messages from various East Asian persons with strangely Anglicised names. Without advising me of the nature of their business, they demand my date of birth and other personal information. This type of information could be used to enable identity theft, and I will never give this information to a suspicious sounding Pakistani who happens to call me via a number which is not displayed on my telephone.



Who would discuss their “important personal financial matters” with an unknown Pakistani? Not me!





A spell on the internet established that Byond Global (sp.?) is a purchaser of bad debt variously based in Bangalore India and/or QLD.



I have established after a long and heated exchange that the person they seek has the same name as I do, was born in 1978 and evidently gave an address in H*******d NSW.



I was born considerably before 1978 and have never set foot in that town.



This information was stressed to the Pakistani idiot on the telephone, yet I am still receiving calls from your people.



If you idiots still feel that I am in some way connected to these debts, you may send me the details of them in writing to the address you no doubt have,

otherwise these calls will stop now.



Immediately.





Cheers,
David *********,
Ph (02)............
Fax (02)...............
MOB 04....................
Email david.,,,,,,,,,,,,,,@*********.com.au

These people rings us all the time asking about dad , they refuse to gove details and the other day i spat the dummy because they rang us 6:00 in the morning. I wish these fkrs would leave us alone.

when contacting transpacific for a statement of all payments received they play dumb or don't know what you are asking or that they have NO IDEA on how to deal with australian's. they seen to think that by taking on a id of john smith will put us at ease but it don't. its the simplest request that seems to go around in circles.

Yes I get harrassed daily by these people who bought my debt from GE money. They have bullied me in to paying them money but will not send me conformation. AM I BEING HAD???

Simon Jones he calls himself. And no, not a very indian name for an indian. How do we get to the bottom of this???

These f*** heads call me like every day or something and its always the same dude saying his name is brendan something and ALWAYS ask for Denis Ferguson, whoever the hell that is and every single f***ing time i yell at him that u have the wrong number! wrong person! and to stop f***ing calling me.. so what do they do?? call me back after one minute...shitheads. im tempted to lead them on as this denis guy soon though :)

We have been paying Transpacific for years...thousands of dollars from a GE debt, our first calls came from Trans Pacific saying they had taken over the debt. They constantly have harassed and bullied us since.. they say they are a debt collector for GE but we have never seen a statement or statements to say what we have paid or still owe!  Once when we refused their calls they contacted a few of our neighbors and asked them to give us a msg to call them on  1800 213738, a Sean Wilson is an absolute moron and now its a Adam Anderson LOL..but all jokes aside, who the hell have we been paying??? We will not pay another red cent until we find out!!!
We cant change our numbers due to our business nor go private, this is really getting on our nerves...who do we call???

the only reason, debt collectors ask anybody to verify dob..becoz they want to know that they r talking to the right person..bcoz it is against law to disclose anybody's personal details to any third party.....although why r u people afraid to give ur dob......u people r kind of professional debtor...who takes debt and wants 2 run away....
u people are not able to live on your own thats why u take a loan..which ur a** does allow u 2 pay...
but now this company transpacific has started taking a legal action against those who has not been paying....

I too receive calls from Transpacific!! Yes, i owe them money which I am paying off. At one stage i was getting multiple calls within a matter of minutes, when i finally answered to give them a mouthful the indian on the line told me he was watching me from the road and that he loved me. This went on for a few minutes untill i told him "i will let my husband know he was watching me" funnily enough he hung up. I reported him to Repcol amd was told "none of their staff would do that". I have since put a ban on my phone so I would not receive any overseas calls at my own cost!! They are pigs and should be banned from debt collection

they are in diff country now....

i've been paying off a debt with them for years and have experienced harrassment, abuse and threats aswell. has anyone payed off a debt with them and not had anymore problems??

thats an sick a** org...a trick to dodge them is by tellin them a false dob..n they cant do anything abt it...however they have relocated from india to malaysia..they just need money from any tom dick n harry.
PS:u ozzies are dumbasses..u need big time help...why dont u just go down under n vanish..u dum arsed ppl.