203-391-5860
CT, US
Former employee
Former employee
2014-01-14 16:56:21
Unknown
This company is a SCAM..  Stay away at all costs. The "Directors" whom they have you meet with are not even directors at all. They are all paid just $10/hr and can get the job without any prior experience or industry connections. I quit after my second day there as an appointment coordinator because I did not want to scam people out of their hard earned money.  
Mollie
Mollie
2013-11-25 17:22:30
Unknown
Its not a modeling company Interface is a marketing company that guides you in the steps of properly investing in marketing your talents so that you can create profits and a solid foundation in this industry!!!! They require money because its important that you understand this is an investment in your talents so that they can be seen by the right people. $800 for a photoshoot and stylist and makeup artist complete with photoshop and composite cards is well worth the money spen. The connections are the most valuable asset.
Rosa Cruz
Rosa Cruz
2013-11-11 04:06:51
Unknown
Where do I send my cancellation letter?? Please tell me!!!
Rosabcruz
Rosabcruz
2013-11-11 04:04:31
Unknown
Where do send the letter?
Shakinah
Shakinah
2013-08-11 06:57:18
Unknown
Your spelling skills are horrific! You are been trained to scam for money. You must proofread out your grammar before demonstrate it on this site. Your comment seems to support the traitor. Do you work for them? I think that you are in on it. Interface is a deceiving company, and all you are doing is defending them.  Do not, make it seems like these parents, doesn't know what they are talking about. They were all scammed by you parasites; he or she has every right to articulate what happened to them.  So, other parents don't fall for this crap. You are nothing but a bunch of appalling liars, who can't keep your story straight. How do you think this people feel? I don't think you have a slight idea because you are working for them. I bet you?re probably getting paid minimum wage to scam people. How spiteful is that? You people should be behind bars, so you won?t have any more rights to keep lying to children and their parents. What world are we living in today? It?s all about the $$$$$$$$. Interface is using children, to prey on their parents. You should be a shame of yourselves.!!!!!!!!
Shakinah
Shakinah
2013-08-10 21:19:45
Unknown
You need to learn how to spell, before posting anything in Public.
Dan
Dan
2013-06-18 02:37:07
Debt Collector
I am an attorney. I've unfortunately had several people contact me about this company. It is a scam. In one instance, 2 sets of parents signed up together, then canceled, in a timely manner and in writing, as stipulated in the contract. The company still refused to refund their money. In the end, they took it as a loss since litigation was a more costly option. This company is a disgrace.
Gringo
Gringo
2013-03-29 13:35:07
Unknown
The BBB IS a scam. They are a private company that tried to collect money from other companys for the supposed status of being rated on their site.

Most retards believe everything they read on the internet...it seems that this company isn't a scam, just capitalism at its finest. Capitalism is a lot of fun, it's just not fun being the guy on the bottom. Be smarter consumers and don't pay where you don't see the value..dump your disposable money in an indexed universal life insurance policy instead!
monica
monica
2013-03-08 13:04:53
Event Reminder
Interfaces is interested in my 21 month old daughter, they called us and want us to come in today with i.d's and 3 regular pictures of her. We were a little wary about this so we called last night and asked them if we would be spending any money at all on anything the lady told us no that whatever our daughter would make with whatever she gets in they keep 30 percent or something like that and thats how they make their money. i dont know but were going to go soon and we'll see how this all turns out!  and we are able to contact that number and reach somebody though. i am very confused weither this is a scam  or not, if they do ask for any money like others have said i will tell them to shove it were the sun dont shine.
Sandy Jenkins
Sandy Jenkins
2013-01-28 18:58:49
Unknown
I am soooooooooooo grateful to have found this site.  I had an appointment w/Interface this week (Jan. 28, 2013) w/my grandbaby. Yet after reading these complaints, immediately phoned this Christopher Johnson there and cancelled.  He tried to convince me of the many success stories, but there are way too many complaints that I take seriously to want to proceed. I would not be a happy camper if  I exposed my precious grandbaby to possibly being exploited by shady people and a ripoff organization.
Thank you folks for your complaints.
karii_c_starz
karii_c_starz
2013-01-16 23:53:41
Unknown
I wish I would have done my research before. I gave them a $100 and signed the contract. I have a photo shoot 2/2/13. I have ro give them the remaining balance of $495. I don't want ro go foward with this. I fwlt pressured into it with no time to think it through. Do I still have pay them the rest even if I don't want go??? Obviously I now I cannot get a refund because it past the three days.. I'd rather lose those hard worked $100 than $495 or more.
SN
SN
2012-11-28 22:45:36
Unknown
Did you get your mney back
sn
sn
2012-11-27 02:37:58
Unknown
I'm glad that you got (or abut to get) your money back. I was in the same situation. I paid ~$1100 after signing the contract. Anywas long story short, when I came back home, searched on the net (why didnt I searched even before I wnet there ?????) and after seeing all these posts, I felt I was so stupid to get into the trap so easy. It was Saturday, as per the contract I had three days (not even three business days ( as per post marked date not the delivery date), to send cancellation letter. Very first thing I did on Monday was mail the cancellation letter. I have proof that they have got it. Now need to wait for 30 days to get my money back. For me it was total wastage of time if not money.
molly
molly
2012-11-16 05:31:22
Unknown
do you know by now? what was done for you? how much you spent after the pics?
mimi
mimi
2012-09-03 17:40:02
Unknown
My story is a little different. I wasnt stopped at a mall or anything but I was looking for a modeling agency for my 1 year old. I have gotten so many comments on how beautiful she is from complete strangers that me and my husband decided to persue it. I googled free modeling agencies for babies and Intetface was the first thing that popped up. So I signed up since it was supposed to be for free. Within 2 hours I got a phone call. Everything sounded wonderful and that my daughter would be traveling but I would have to pay for my own ticket. But everything for my daughter would be free. So I set up a meeting for a free evaluation. Of couse they needed both parents I.D. and three recent nonprofessional photos of her. When we got to Boca Raton, everything looked so professional and nice. Everything she told us sounded wonderful even the success sories and my husband recognized some of the successful actors from Interface that made it on Law and Order. And she kept bragging about how Beautiful my daughter was and how Beautiful her hair is and the fact it was so much and that's what the industry is looking for because that is what's in. Then all of the sudden she slapped a photo shoot list in front of us rangingg from $595 to 6,000. I told her we didn't have the money right now because we weren't told on the phone it was going to cost us anything.  She kept insisting that we sign her up with them because she has so much potential. Meanwhile my husband kept insisting that we just didn't have that money right now. She offered to put it on a credit card. We didn't have one so then said she would give us a deal 2 outfits for the price of one. Then she said we can pay half now and half on the day of the photo shoot. After sending her out of the room about three times to deliberate we finally decided to pay half now and signed the contract. When I finally got home from work the next day I decided to read this really long contract. It basically states they will take a photo shoot but we have to pay forthe composite cards and the cheapest one was $90 then $45 to copyright the photos but Interface would still be the sole owners of the photos. Then what really got me is that it stated although they would be taking the pictures they would not promote her to any emplyers or companies so basically im paying just for photos. When we asked if we could take our own photos because her uncle is a professional photographer they said no. So I decided to do so research on them and I found out that they were being sued by many people and changed their names several times. You bet I immediately sent them a certified letter of cancellation with a tracking number by fedex so I can get my money back!!! But they are telling me it should take up to thirty days for a refund!! When we called them they wanted to know why we we were cancelling and refused to give us her name. I'm just glad I only paid half instead of everything. Next time I know better.
Rose
Rose
2012-08-21 23:49:28
Unknown
I do have an appointment with my child this weekend but will cancel based on the complaints. Thanks
reformed telemarketer
reformed telemarketer
2012-07-22 16:58:02
Unknown
They almost got me but these comments saved me from wasting my time
reformed telemarketer
reformed telemarketer
2012-07-22 16:48:46
Unknown
I used to be a telemarketer and the techniques that this "company" uses remind me of those days. The high pressure tactics... The stretching of the truth... The lack of professionalism... The dependence on a pool of uninformed potential customers. A reputable talent agency would not be so thirsty to hunt down its talent. They would not need to send out an army to pull in masses of people hoping that a certain percentage would bite
Rockland Mom
Rockland Mom
2012-07-21 03:58:30
Unknown
Also wanted to extend my thanks to everyone who posted their negative feedback/experience with this "company."  I had set up an appt. for free evaluation tomorrow in Norwalk, CT for my toddler after speaking with a somewhat unprofessional rep.  Like others I was approached at the local mall (Palisades) by a young woman asking to fill out basic info about my son.  I was suspicious about the whole thing from the start.  A few days later their rep called asking to come in for evaluation.  No matter how hard I pressed this rep to tell me whether they will ask for any upfront costs associated with my son's modeling shots he refused to give a straight answer!  He said that his director needs to take a look at my son before they can decide whether they want to work with my son or not.  It kind of sounded legit but he never did confirm that they will not charge me until my son gets a job.  

Needless to say, after reading this site we are not going anywhere tomorrow.  

I can't believe that this company is scamming what seems like hudnreds of families around the tri-state are and getting away with it for quite a few years already.  They are hiring young people to work at the malls and probably are teaching them to lure in and decieve parents.   What a great first employment experience.

They are going to hear it from me next time I'm strolling my son past their slick booth.  These scammers need to be shut down soon.
Dani+ Paige= BFFLs
Dani+ Paige= BFFLs
2012-06-25 17:54:43
Unknown
i have and so has my BFF she didn't even fill out an app. only i did. Creepy.
Mary lou
Mary lou
2012-06-17 18:16:24
Unknown
You should check your spelling before you go public.
mom
mom
2012-06-08 16:01:17
Unknown
My daughter was approached at an amusement park.  The girl told her that she would be a great model for ...They called the next day to set up an "interview"  Jonathan, the "scheduling coordinator" appeared very nervous on the phone and hesitated several times, being unable to answer all of my quesitons.  I set up the interview anyway with no obligation. He said he would call to confirm the appt. last evening and never did. AFter reading several of these responses and contacting Barbizon modeling, I am so glad that I have decided not to attend the interview.  It sounds like a scam and a big waste of my time.  When it seems too good to be true, it probably is!!!
almost scammed
almost scammed
2012-05-30 01:01:30
Unknown
thanks to all who  have written on this webiste. We were also approached at the West Farms Mall. It saved us a trip.
laughable
laughable
2012-05-15 22:37:18
Unknown
The fact that part of your lowly job at InterFace is to go onto websites like these and fight with people only further confirms how bogus your company is.
No reputable company anywhere instructs its emplyees to take on negative feedback head-on and fight with customers over their experience.  
Good luck finding another job after your current one, no one will consider InterFace experience as a positive thing for you, unless you want to serve fries or pump gas.
westchester NY parent
westchester NY parent
2012-05-15 22:16:47
Unknown
Every story that is being told here is true.  We were victims of this hard sell and bait and switch tactics after visiting the Westchester Mall in the fall of 2011.  They called us repeatedly for months, and said on the phone no costs up front.  We waited for over an hour in the waiting room in Norwalk, noticing that all the kids in the waiting room ranged from cute to not-so-much.  After listening to the sale of getting our toddler into this, we were pressed to commit and pay for a photo shoot before leaving.  I tried saying we'd call back in a few days, and they insisted you had to pay for the photo shoot before booking it, and further more had to sign up for it, it couldnt be done over the phone.  We came back for the shoot and like dummies the follow up appointments for picking out packages and a marketing package.
HUGE red flags for people new to this experience and not convinced it's a scam:

Every room in the Norwalk office has security cameras, just look up at the ceilings.  They quoted my price exactly when they left my wife and I alone once to talk things over.

Every room has a credit card machine to take payments.  Tell me that Willomena or Ford offices are all equipped with machines to swipe credit cards?

Read the back page of any contract.  They blatently say they are not gauranteeing work for your child, and provide no actual services besides a photo shoot.

The cancellation policy is 3 days, via written correspondance delivered through registered mail.  That means if you go in on a Saturday, the clock is ticking, and you have to mail in your cancellation Monday so they get it Tuesday.

Oh, and every response on websites like these that endorse the company or try to debunk our feedback are written by employees of the company.

I only managed to get one of my payments back, even after filing a complaint with the better business bureau, because of the language in thier bogus contract.  And they dont take AMEX for a reason, they can't fight with them as successfully as your bank and the debit card or credit card you used to make your payment.
If I ever see one of these booths set up in a mall again I'm going to sit there the rest of the day and tell every parent that walks by that they are a scam.
CK
CK
2012-05-10 05:06:23
Unknown
MOTHER OF ALL SCAMS!
Here's the REAL DEAL.  About a year ago, my wife and daughter were approached by a woman at the Trumbull Mall..."You're daughter is beautiful...have you ever considered modeling etc?  Sad to say that my wife and I were kind of taken by surprise and flattered so we took a card and signed her up.  We got a call back the next day...yes the same number posted many times before.  We set up a consultation...BOTH PARENTS had to be there etc.  Dress my daughter for success etc.  So we head to SoNo and enter the pretty empty lobby...some posters on the wall...pretty barren place big desk in center of room...we are told it will be a while...they'll come out to get us etc.  We wait for 25 minutes and we are met by an energetic "agent" who brings us into his office which consists of a small desk, two chairs his chair...a computer and a phone and one single picture of someone on his desk.  My first thought IMMEDIATLEY was...this place looks like a stage set...like so minimal it looks like it can be set up/taken down in a matter of minutes...the whole place has that feel.  As our "interview/consultation" went on, this guy seemed more and more rehearsed...knew the right few things to say...went through 1 single book of "famous" people discovered by the agency (Gossip Girl cameo etc) before he explained the next step that HAD TO OCCUR THAT DAY...a spot booked with the photographer.  Packages ran from $500-$2000 but hey - they take credit cards!  Well, my wife was a bit more taken then I so we signed up for an $800.00 photoshoot ( they to,d us to bring outfits etc) and though I asked to see the website that would display the photos and make them available...damn if it was running too slow and wouldn't load.

We left and immediately went to get some food in the area.  As we are sitting at dinner, I to,d my wife it didn't feel right at all...she sort of agreed but was willing to go through with the photoshoot.  By the time we got home, I made the decision for both of us that I was gong to call the number on the contract we had just received after credit card payment and cancel (which you have to do within 48 hours or No Refund in VERG SMALL print).  I tried calling and got no answer...mind you they were still open!  I called any number on the sheet and fina,,y got some woman in NJ who hung up when I started asking questions and she was supposed to be transferring me.  I tried calling back and left a message at a beep that had. I greeting and proceeded to go on my computer.  I used the contact info to e-mail them and then wrote a very firm letter threatening legal action as I was sure this was a scam by now.  I sent it off via 1 day mail (had to get it there by deadline for money back and had written that I would do so and therefore have a receipt) and I was called that day.  After one last push to get me to go to the photoshoot I manhandled the dude on the phone and he said he'd refund.  Within two days I had a full credit to my credit card and a couple days later they sent a follow up telling me that I should not take an further action since I was refunded - which was all I had wanted.  THE MOTHER OF ALL SCAMS...but you can get out...follow my lead!
willy
willy
2012-05-03 14:36:43
Unknown
That really interview babies like that. Have they no shame!!
Non - beliver
Non - beliver
2012-04-11 02:45:49
Unknown
I really dont know wat in tha world ya sayin cause i signed up online and they called me in a couple of days. After that they told me to call at that same number. Im gonna call tomorrow and see for myself if wat ya sayin is tru. Now if you'll excuse me i'll go listen to one direction(;
interface sux
interface sux
2012-03-30 20:33:18
Unknown
they scout for $$$$$$ not talent. I was told if the kid doesnt have one eye looking one way and the other looking the other way, obvious down syndrome, or other physical deformity were OK as long as it didnt make you nauseous it was OK to stop them if the mom had a coach purse. . , they even encouraged us to stop kids zits or scars all over there faces and bodies or OBESITY.. seriously name a fat star with zits?
jacquie
jacquie
2012-02-16 17:19:52
Telemarketer
I recently was confronted in the WestFarms mall along with my sister, they seemed harmless and resenable. We only gave them our phone numbers and names but bad idea. They wont stop harrassing us. I get calls at 8:00 in the morning and till 10:00 at night. on average I would say we get called about 5 times a day. They dont leave voicemails sometimes but when they do they sound needy and "I cant wait to hear from you!". Ironically we never had the time to answer them (Ive been busy or in the car driving). I decided to search their number and came to a million websites with tons of horror stories. We havnt been asked for money yet but I DONT plan on continueing with this scam. I think I'll give them a piece of my mind the next time i get a call. Hope they dont call again...Dont trust them, If they really thought you were talented they would hold casting calls, professionals dont have predetors posted at malls and amusement parks that pull every kid they see over.
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