This jerk is very aggressive - which really doesn't work well when you have such a thick accent.  I'll be honest.  Anytime I hear such a thick accent and they are telling me something that doesn't make sense -- then it isn't sense and hang up!  This was a return number for me not a call from this number.  I'm suppose to call Jack as he will fix my computer that has problems.  Nuts!
The original call came from:  1-287-564-5686 - which I had never heard of that area code and made me very suspicious.

MSFT essentials is a free download from MSFT and fully supported by MSFT via updates.  I've never heard of anyone being legitimately charged for it and it's probably illegal to 'sell' it.

Persistently calling my retired mother and claiming that her computer is having issues even though I just gave her a newer machine with Win7 that I built for her and had on the network for four months before installing it at her place a week ago.  I installed MacAV from the start so MSFT essentials is not needed and I always turn off all the customer improvement experience  so I think the machine change is a total coincidence.  May just call him up and record the conversation and file a complaint with the state since my mom is on the do not call registry and in this state, we can collect $500 bucks from these scammers.

caller identified himself as John Riechapton from SIS CAT and stated I needed to be on my computer to fix a problem.  This is a scam.  Wondering how he got my number and wish someone could finally trace this source and but an end to their scam ring.  I have received at least 3 calls from different callers this month.  I asked for information and the caller stated "why do you want my name, do you want to marry me?"  I asked for a call back number and he had to look it up.  I told him that he should know his own number.  The call back number he gave was 213 260 2279.

this so called company called me about fixing computer problems. the caller was obviously from India. I stupidly allowed him to take over my computer. he found numerous problems with the performance. I thought he was from a company calling itself "customercare@globalserversupport.com" from whom I purchased repair services  last  November. This was to cover a years service. this company (?) gave me a contact as: syscare247  technical department toll free no. 888-882-7930 Robert Harriss employee 101 extension no :7710. I did not give him an order as I suspected something was wrong. what he proposed to do i think i accomplished successfully making some changes using the "performance monitor". if these people are running a scam they should be prosecuted. I now think the company I dealt with last November was a fraud also.  

Cld and sold me Microsoft Security Essentials.  Said they were 24 hr support for Microsoft.  Now I'm skeptical.  please help.  Thank you.

Here is a list of information I compiled based on searchable information on the Internet. I will probably update it in the future. This information better be correct (according to Google).

Who?
- Prakash Singh
- Head of Swadesh Softwares Pvt Ltd

What?
- Scams people by making unsolicited phone calls repeatedly
- Uses scare tactics to access computers remotely
- Will install software to steal information
- Will refuse to answer basic questions regarding his identity
- Will force people to send electronic payments instead of checks
- Note: May be concealing felonious activity with an alternate job

Where?
- Swadesh Softwares Pvt Ltd
 - http://www.swadeshsoftwares.com/
 - 37, Baghajatin Path, City Center,Durgapur Dist : Burdwan Zip : 713216
 - +91.9903169252
 - (0343) 6451125
Please be advised that fake whereabouts are also used:
- SysCare247
 - http://www.syscare247.com/
 - One Commerce Center,1201 Orange St.#600, Wilmington,Delaware 19899
 - 213-260-2279
 - 888-446-4123
- SaveMyPC
 - http://savemypc.co/
 - Street nr 100, Chicago, lllinois, US 60601
 - 888-882-7930
- 24HrsSupport (no longer used)
 - http://www.24hrssupport.com/ (no longer used)
 - 24 Cheshire Way, Loudonville NY 12211 (no longer used)
 - 213-455-3317 (no longer used)
 - 345-623-4567 (no longer used)
 - 0203 051 5753 (not sure if still used)
 - 61-291-912-769 (not sure if still used)
 - 64-99-749-595 (not sure if still used)
 - 289-275-0314 (not sure if still used)

Other Websites He May be Involved In:
- e-blocker.net
- leadz4u.com
- pcconcern.com
- supportmypc.us
- w-locker.com
- feelfilmy.com
- drugsandpills.us
- fun2masti.in

When?
- Continues to be active

Interesting Websites:
- This is a link to a blog where he sells a fake app called the Duplicate File Finder that happens to be free elsewhere. Note that if you click "buy", his MyCommerce Page will show up.
 - http://istiff.com/duplicate-file-finder-v-3-2/#more-63203
- Here are a couple links to hiring ads where he intends to hire more potential cold callers:
 - http://www.jobsinbengal.com/2014/01/10/swades ... ve-in-durgapur/
 - http://jobs.freshersworld.com/jobs/Swadesh-So ... pport-Job-79872

There is more information, but this is as much as I will disclose.

Ps.  If you look at the numbers the 212-401-2989 number is listed as Zooz.com .....? Not a company listed for home computer service.......

This is now claimed to be technical support with a group associated with two companies that appear to be running a scam! A guy from global consulting (aka-zoos.com, aka-Junkwiper.com) contacts my 80 year old father and is offering to fix his computer, he gets an original email from admin@junkwiper.com, and pays for them to fix his computer. Then he is switched over to a second company for his follow up maintenance ( hence the companies listed above). They screwed up his computer and left it running with a modified configuration.sys file. Then hit him with a second bill for two hundred dollars. They are associated with this 213-260-2279 and another number they use at 212-401-2989. Now they won't do anything for him because he stopped payment on his card...

They purport to be from Microsoft Windows XP. Are they?

Refer to this thread. http://whocallsme.com/Phone-Number.aspx/2134553317