"Telemarketer on the DNC and you get a telemarketing call, it's most likely a CROOK calling you!  So CLEARLY you'll want to HANG UP as fast as possible BEFORE YOU GET RIPPED OFF!"

This is not true. As a telemarketer I run across ppl all the time that tell me they are on the DNC. What happens usually is they get on it, but then they go fill something out online and put their number back out there with permission to call. For these ppl I just simply explain to them and add them to our DNC list. That we call them doesn't mean we are scammers, on the contrary we have been in business 15 yrs and carry an A rating with the better business bureau. I also take great pride that we don't harass ppl, once we're told not interested or DNC, we don't call back.
I have had great talks with all types from interested to not interested, and from customers to the ones that pick up the phone cussing lol. Yes,  even the cussing ones will talk when they are made to smile. I know there are a lot of scams out there and 1 can ruin it for all of us, but there are a lot of us still that are just honest ppl trying to earn an honest living. The best thing to do is to look into a company b4 doing business.

How do I stop their madness?

You are awesome to have done such research!

I press "1" to talk to them and start to lecture them about how they and people like them are bringing down our country, and they would have a more honorable job prosituting themselves, instead of trying to take advantage of the gullible. Maybe if we all told them that, they may choose to stop stealing from the innocent. They usually yell at me and hang up, lol. When I get all the "copier rep", etc. calls at work, I put them on hold until they hang up. There is no reasoning with these people, asking them to stop calling and "do not call" list is futile. Let's all give them a scolding.

Got a call from them this morning from caller ID Pacifictel regarding lowering interest rate.
After doing a little bit search about Pacifictel company, I came across this information:

http://telemarketerspam.wordpress.com/2012/05/19/about-pacific-telecom-communications-group/

Seems that they are making profit even if we do not pick up the call.  All it takes is us displaying their caller ID.  That is why it is impossible to stop them.  So sad.....

Consumers submitted 208,362 complaints to the FTC regarding unsolicited telephone calls from Pacific Telecom phone numbers between the dates of between June 2012 and August 24, 2012.   Over 25% of all complaints submitted to the FTC during this period were filed against Pacific Telecom phone numbers.

http://telemarketerspam.wordpress.com

Yeah, got a call from these robo retards. All it said by way of id was WASHINGTON, and the phone number. Knew I had no incoming calls from WASHINGTON so let the phone machine pick up. No response, of course.

Do you think the phone companies, hurting from so many people communicating through the Internet, have even less reason to turn down the money they make from robo call retards?

Just wish Panasonic made a phone that could instantly detect a robo call the way my IP detects spam e-mail, so I'd have a lot less of this crap.

Relentless calls from these parasites. Actually, they are not cowardly telescum, hiding in boiler rooms and using spoofed Voip numbers. They are afraid of those senior citizens that they scam. I don't blame them. Did you ever see someone with a walker chase someone down. Very fast! Also there are seniors with those electric scooters. Do you know that those scooters can reach a speed of 5 MPH? Why those telescum have every right to hide!!

It's time to call Arnold Diaz on Fox 5 and tell him what going on.

they have a new number 305-587-2165 and they are from Florida, really nice gal, but when I asked the full name so I could google them I did not qualify.... go figure

Caller ID says V82717404800043.  These jerks calls numerous times a day and I'm sick of it.

I continue to get calls from Cardholder Services.  I have lost count on how many calls I have received


If there is a trial for these scumbags (I have cleaned up my language),  I suggest that we all go down to the courtroom...

They are calling from a company called DEFT FREE LIVING out of Orlando

toll free 866-935-7090
or 321-304-5066

press 2 to be placed to customer service

if you want to hear their BS 'debt relief program' which is nothing more than you stop paying the credit card then they send you to a debt lawyer via WORLDLAWDIRECT.com  to help keep the collection agency off your back from not paying the credit card they now want you to stop paying after of course they charge their $800+ fee.
block your phone number so they can't trace your call before you call them.
Give them a phoney name,  have about 8000+ in debt from a credit card.
Give them a phoney credit card  number. which you can look on the web search to find a credit card number generator.

these idiots call me everyday as ANN or RACHELI gave them a phoney credit card number and they put me thru to a 'real' person and number instead of the spoof number you can't trace.


ENJOY HAVE SOME FUN ON THEIR TIME!!!!!!!!!!!!!!!!!

This number and many others.  SCAM SCAM SCAM!
I found a web site that has the SIT sound that you can save.  I put it in front of the message on my answering machine and let it pick up these calls. I received three of these calls after that about a week ago.  Since then, none.  It may be working.  Time will tell.
Dennis

I noticed you chummed your own blog, Sasha. I'm sure the people who go there because they care about what you make and value your ability to engage in critical thinking will really appreciate that.

Card holder services wont stop calling me.  My home line and all my cell phone on my family plan ...1 . 2 .3 in the morning this company has no shame.  I wish I knew where that computer was making the calls I would take a bat to it .. and to the teeth of the Morin that tried talking to me once ...ya your just the person I'm gunman give money too..

This telephone number belongs to Pacific Telecom Communications Group.  They are a public utility who's business involves facilitating illegal telemarketing calls in apparent violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.

For more information about the people behind this unsolicited call, go here:  http://telemarketerspam.wordpress.com


If you want to stop these unsolicited telemarketing calls, PLEASE send a complaint to Washington State regulators about these illegal calls from Pacific Telecom's phone numbers:

Washington Attorney General Online Complaints:  https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

Washington Utilities and Transportation Commission Online Complaints:  http://www.utc.wa.gov/consumers/Pages/ConsumerComplaintForm.aspx


Contact info for Pacific Telecom Communications Group's legal representative, F Antone Accuardi:
Interlaw@justice.com
legal@pacifictelecommunications.com
Cell:   971-404-4185

Pacific Telecom Communications Group
12228 Venice Blvd. Suite 559
Los Angeles, CA  90066

Lol good one

got a call from this number no message just keeps calling at dinner time  i am on the do not call list
really what good is that

Please READ the post by Jack and the reply from Report Them!
and if you want more information on this scam and the people behind it I recommend checking out these websites:

 http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/

 http://www.dslreports.com/forum/r26458611-Sca ... calls-revisited

The players we know that are now involved, including names and cities are:
Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona
American Debt Negotiators, Ran David Barnea, Boca Raton, Florida
Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida
Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California
Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona
Financial Services Solutions LLC, CEO Unknown, New York, New York
PHL International, Mark Burton, Deerfield Beach, Florida
Premiere Debt Solutions, CEO Unknown, Orlando, Florida
Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona

I have received more than 150 (I have them documented) calls from these scum sucking criminals. I have filed more that 50 complaints with the FTC however due to the fact that they hide behind spoofed numbers I doubt that they will ever stop any of them. They ask for up front fees and charge your credit card without performing any services.

A special thanks to a reply from MGD at dslreports.com which gives great insight as well:

"Some on your list have already been the subject of FTC action, such as Roy M. Cox of Castle Rock Capital Management. Not surprisingly, many are habitual repeat offenders, and are the subject of multiple FTC actions. FTC action is grossly inadequate in these cases. The millions of unsolicited "Heather" "Rachel" et all, Card Services robo calls will not begin to subside until these criminals are charged with Federal Felonies, are convicted and subjected to significant jail time.

Civil action by the FTC against such criminals is totally ineffective. All of those involved know that they are violating FTC regulations. The FTC prohibits unsolicited calls for any kind of debt / interest rate reductions which require up front fees, period, and that is what these robo calls are about. The FTC civil actions have been nothing more than whack-a-mole interference. Which is why numerous individuals are the subject of repeated actions, despite signing prior agreements that prohibit future involvement. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future "telemarketing". The criminals sign off, then go right back to business. The entire operations are clearly criminal, intent to defraud, etc, and should be dealt with in criminal court and not by civil actions.

The banking system is also at fault here, without merchant accounts and ACH processing these criminals could not collect the scammed funds. Though the criminals use obfuscation, layered corporations, multiple bank accounts and offshore stashing, patterns of obvious fraudulent activity become apparent after a short time.

If you are interested in obtaining useful tracking information on the callers, I suggest another angle in the conversations. Act very interested in the rate reduction scam, as you have multiple high interest cards with large balances. Tell them that you don't give out card numbers in response to unsolicited calls. However, tell them that if they provide you with a verifiable number that you will then call them back and provide the info.

Since many of the operatives work on commission they will provide direct contact numbers if they believe you are serious about completing the deal. Verified return phone numbers are an excellent tool in tracking the people behind the operations.

Many of the inbound robo call numbers are spoofed, as most of the bolierhouses, both off and on shore, are using Voip SIP Trunks services. Throwaway DID numbers are also used. Some of the robocalling is operated by the end use scammers directly. Others are contract services who earn a referral fee once you are transferred to the scammers.

In a follow up post I will document one group associated with the Rachel "Card Services" and the pond scum, including a lawyer behind one of the operations. Follow the money ..... track the recipients ... and take a close look at the processors and banks involved."

I've found with some telemarketing calls if you answer right away and keep silent including no back ground noise their computer sees your number as a dead number and then you should hear a beep on their end. After that I never get called again but it only works if a computer is calling not a live person.

Wonderful information, Thank You Jack,

If you want information on this scam and the people behind it I recommend checking out this website:
 http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/

The players we know that are now involved, including names and cities are:
Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona
American Debt Negotiators, Ran David Barnea, Boca Raton, Florida
Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida
Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California
Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona
Financial Services Solutions LLC, CEO Unknown, New York, New York
PHL International, Mark Burton, Deerfield Beach, Florida
Premiere Debt Solutions, CEO Unknown, Orlando, Florida
Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona

I have received more than 150 (I have them documented) calls from these scum sucking criminals. I have filed more that 50 complaints with the FTC however due to the fact that they hide behind spoofed numbers I doubt that they will ever stop any of them. They ask for up front fees and charge your credit card without performing any services.

A special thanks to a reply from MGD at dslreports.com which gives great insight as well:

"Some on your list have already been the subject of FTC action, such as Roy M. Cox of Castle Rock Capital Management. Not surprisingly, many are habitual repeat offenders, and are the subject of multiple FTC actions. FTC action is grossly inadequate in these cases. The millions of unsolicited "Heather" "Rachel" et all, Card Services robo calls will not begin to subside until these criminals are charged with Federal Felonies, are convicted and subjected to significant jail time.

Civil action by the FTC against such criminals is totally ineffective. All of those involved know that they are violating FTC regulations. The FTC prohibits unsolicited calls for any kind of debt / interest rate reductions which require up front fees, period, and that is what these robo calls are about. The FTC civil actions have been nothing more than whack-a-mole interference. Which is why numerous individuals are the subject of repeated actions, despite signing prior agreements that prohibit future involvement. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future "telemarketing". The criminals sign off, then go right back to business. The entire operations are clearly criminal, intent to defraud, etc, and should be dealt with in criminal court and not by civil actions.

The banking system is also at fault here, without merchant accounts and ACH processing these criminals could not collect the scammed funds. Though the criminals use obfuscation, layered corporations, multiple bank accounts and offshore stashing, patterns of obvious fraudulent activity become apparent after a short time.

If you are interested in obtaining useful tracking information on the callers, I suggest another angle in the conversations. Act very interested in the rate reduction scam, as you have multiple high interest cards with large balances. Tell them that you don't give out card numbers in response to unsolicited calls. However, tell them that if they provide you with a verifiable number that you will then call them back and provide the info.

Since many of the operatives work on commission they will provide direct contact numbers if they believe you are serious about completing the deal. Verified return phone numbers are an excellent tool in tracking the people behind the operations.

Many of the inbound robo call numbers are spoofed, as most of the bolierhouses, both off and on shore, are using Voip SIP Trunks services. Throwaway DID numbers are also used. Some of the robocalling is operated by the end use scammers directly. Others are contract services who earn a referral fee once you are transferred to the scammers.

In a follow up post I will document one group associated with the Rachel "Card Services" and the pond scum, including a lawyer behind one of the operations. Follow the money ..... track the recipients ... and take a close look at the processors and banks involved."

Does anyone know what the no-call-list is good for?  What happens when one files a complaint with them?

Caller ID WASHINGTON. Credit card scam.

Have had the same one I bought for 3 or 4 years - never had a problem..  Only once when power was out for a coule of hours.. I had to hit reset botton because of power surge.. but it came right back up and none of my blocked numbers were affected..  Blocks entire area codes and 120 numbers.  I go in and delete the number which stop calling every 2 or 3 months.. Rings once and hangs up on blocked - calls with out name in caller ID and private numbers and number which do not show number digits on caller ID.

Jack - You are absolutely right!  

Here is all of the information I've been able to find out about them.  Everyone else - listen to Jack and me.  If you're tired of the harrassing calls, report them to the FCC, FTC and the Florida Attorney General (the Atty Gen in my state told me since the company is in Florida, that I would have to report it to the Florida Atty Gen as they have jurisdiction).

Everyone who posted here who was scammed and/or has been on the Federal Do Not Call Registry for more than 30 days should report this company to the Florida Attorney General and the Federal Trade Commission.  The more people that report them, the greater the likelihood the Atty General will take action.  I reported them to the AG in my state, but I was told the Florida AG has jurisdiction.  

Calls I've received from them always come from a different phone number (recent ones were 971-220-1002 and 253-382-9909).  Whenever I try to call the number displayed in Caller ID, I either get a recording, a fast busy or silence.  I have received these calls for more than a year - sometimes multiple times in one day and for consecutive days.  Last night, I pretended to be interested and got someone to tell me he works for "Account Management Assistance" in Orlando, FL.  I googled the name and found other threads on this site.  I also obtained info from the Central Florida BBB and the Florida Div of Corporations Web sites.

If they were a legitimate business as some have claimed, why are they rude/nasty when you ask them questions?  Whey do they curse you and hang up on you when you ask them not to call any more (one guy called me an a**hole and hung up on me when I asked who he works for)?  I'm tired of the harrassing calls - are you?

If you're not on the Federal Do Not Call Registry, then register today.  After 30 days, if they call you again, report them!

Help shut them down by reporting them now!  If you've been scammed, submit the Florida Atty General Citizen contact form online (see link below) and then call the Florida Atty General at 866-966-7226.  Tell them if you're on the Do Not Call Registry, explain what happened and ask them to take action against them.  If you've given them your credit card information, call the phone number on the back of your credit card and have your account number changed.  Here are links you can use to report their actions:

****** USE THESE LINKS TO FILE A COMPLAINT EACH TIME THEY CALL ******
Florida Atty General Complaint Form: http://myfloridalegal.com/Contact.nsf/Contact
FTC: https://complaints.donotcall.gov  
FCC: http://www.fcc.gov/complaints
****** USE THESE LINKS TO FILE A COMPLAINT EACH TIME THEY CALL ******

Here's all of the information I've been able to find (from other posts and from the BBB in Central Florida):

Type of Entity: Corporation
Incorporated: March 2011, FL

Contact Information
   Principal: Mr Mario Attanasio (General Manager.)
   Lori Daniels
   Mr. Robert Gladstone
   Ms. Brenda Helfenstine (President)
   Ms. Katherine Johnson
   Mr. Jason Knox
   Mr. Jason Pettit

Related Businesses:
   Economic Progress Inc. - 1760 Sundance Dr, Saint Cloud, FL 34771
                 11549 Lake Underhill Rd, Suite B, Orlando, FL 32825


Business Category
   Debt Negotiation/Settlement, Credit Repair Services - Advance Fee

Alternate Business Names:
   Your Financial Ladder,
   Financial Ladder Inc.,
   Account Management Assistance,
   Nova Financial

Phone Numbers:
(855) 462-3833 - When I called, the person answered with "Customer Service".  I asked if I had reached Account Management Assistance and she said yes.
(888) 415-8903
(888) 583-1956

Other useful links:
http://800notes.com/Phone.aspx/1-855-462-3833/2  (this post)
http://orlando.bbb.org/Find-Business-Reviews/ ... nce/Orlando-FL/
http://orlando.bbb.org/find-business-reviews/name/nova+financial/orlando-FL/
http://www.bbb.org/central-florida/business-r ... ndo-fl-90137298
http://www.bbb.org/central-florida/business-r ... oud-fl-90142392
http://www.bbb.org/central-florida/business-r ... e-solicitations
http://www.ishcc.org/FL/Saint-Cloud/economic-progress-inc
http://www.fcc.gov/guides/caller-id-and-spoofing

You can do a Corporation name query at the Florida Division of Corporations Web Site on "Economic Progress" or "Financial Ladder" at "http://www.sunbiz.org/corinam.html".  They are both listed as Brenda Helfenstine as the owner.

I love to have fun with the ones who actually talk to you, I speek softly into the phone acting like im giving them the info they want, then I blast them with an air-horn !!  I hope they wear headsets !

leaves no message calls a lot

stop calling!  these robo calls are ridiculous, and i am on the do not call list!

PEOPLE. PLEASE READ THE COMMENTS BEFORE POSTING!!!

YOU MAY THINK THAT SOMEONE IS CALLING YOUR SPECIFIC PHONE NUMBER.

THEY DID NOT. THEY DID NOT CALL YOUR NUMBER SPECIFICALLY.

YOU WERE RANDOMALLY "ROBO" CALLED WITH A SPOOFED PHONE NUMBER ON A CALLER ID FOR A SCAM COMPANY.

Important message to all those that have received a call from this number:

There are several companies engaged in scam business using auto dialers. They are ALL scam outfits. They spoof phone numbers of victims all the time. Sometimes, they spoof non-working phone numbers. The phone number you searched for is just another victim of these scumbags. I've done a lot of research of these companies. Actually, there are several affiliated companies, that try to scam innocent victims. They are either owned by the same people, or they sell their business model to other crooks.

One scam is about auto warranties. The other is about credit card debt relief. They even have scams about dish television, home alarms, carpet cleaning, and more. Their MO is the same. The use an auto dialer, and call thousands of random numbers. They have no regard to the do not call lists. Your demands or complaints to them are worthless. They will continue to call you.

They will not remove you from their call lists. Why? BECAUSE THEY DO NOT MAINTAIN ANY. THEY ARE CROOKS. THEY HAVE NO REGARD TO THE MANY LAWS THEY BREAK.

BEING ROBO CALLED BY A COMPUTER IS A FEDERAL CRIME. NEED WE SAY MORE?

If they call about a car warranty, the message says something as "This is the second notice on your extended vehicle warranty. Press one now to speak to a representative..." The message about credit debt mentions "This is Account Services. We are calling to lower your credit card debt. Press one now to speak to a representative..." or "The is an important call from your cardmember services. This is your Final Notice. We have been trying to contact you?." The message about carpet cleaning begins "This is Diane, would like your carpet professionally steamed cleaned?"


NOW, WHAT CAN WE DO ABOUT THIS? If you want to stop these crooks do the following
:
1) Speak to one of their customer service representatives. Pretend to be interested in either lowering your credit card interest rate or a car warranty, having your carpets cleaned, etc. DO NOT GIVE THEM ANY REAL INFORMATION. Do not ask how they "got" you number. (Remember, your number was randomly  dialed by a computer)

Tell them you have $20,000 in credit card debt. Give them a fake credit card number, a fake name, and a fake SS#. If the call is about the auto warranty scam, tell them you own a Ferrari, or a 1937 Dodge (however, if you really own one of those two, tell them you own a Buick). Give a made up VIN number. Or tell them you have 15 rooms of beautiful plush wall to wall carpet. If they ask for your name and phone number, give them the info for the person you hate the most.

Your goal is simple. You want to engage them in friendly conversation to keep them on the phone for as long as possible. Be nice and friendly. Your goal is twofold. You want to learn as much as possible about them. They will refuse to give you a website, phone number, or maybe even a real company name. They will attempt to give you a generic name such as "Account Services," "Financial Services," or "Dealer Services." This is done for a reason, to throw you and the government off their tracks. Do not accept this. Keep pressing for info. You will need this (see below). Often when pressed for questions, they will hang up on you. Remember, they are instructed to do this. That is why you must not be confrontation. Be friendly and act as if you are genuinely interested.

Get the name of the company, and if you can, the city where they are located. Most of these scam companies are either in Florida, or in the Atlanta, Georgia area.

EVEN BETTER IS IF YOU CAN RECORD THE CALL.

Also, the time you take from them means them have less time to steal from someone who is unknowledgeable about their scams. They get paid to rip people off. Take away their time, and they make no money! I have kept them on the phone for up to 20 minutes! I realize that many of you do not have the time. But do you appreciate being taken advantage of?

Ever hear of Scambaiting? That is what you are doing!!! There are many entertaining web sites on this topic. For example, see:
http://www.419eater.com.


2) Get the details of these scumbags and post it on this and every other website you can find. Use only the information you get from talking from their representatives and information you get from public sources. DO NOT POST THE NAME AND ADDRESS OF THE PERSON THAT OWNS THE PHONE NUMBER ON YOUR CALLER ID. Their numbers were spoofed and they are victims.


3) YOU MUST REPORT THEM TO THE AUTHORITIES:

FEDERAL COMMUNICATIONS COMMISSION!
Here is the link to file a complaint: http://esupport.fcc.gov/complaints.htm

FEDERAL TRADE COMMISSION:
https://donotcall.gov/complaint/complaintcheck.aspx

You can also file a report with the Attorney General of your state. See the links below to see how effective this can be.

If everyone that received a call from these low-life scumbags does the same, then the combined action of thousands of us can stop these crooks from scamming innocent people out of money.

Additional information: This is what can happen if everyone were to complain!
http://ago.mo.gov/newsreleases/2009/AG_Koster_says_GA_telemarketers_will_pay/
http://ago.mo.gov/newsreleases/2008/TRO_again ... all_violations/

See the following press releases to see how effective your complaints can be:
http://ago.mo.gov/newsreleases/2008/030608.htm
http://ago.mo.gov/newsreleases/2008/National_ ... filed_by_Nixon/
http://ftc.gov/opa/2008/05/telephoney.shtm

Let me tell you how I helped defeat a former scam company. Versadebt, that changed its name to VP Marketing, was scamming victims for years. I found the name of their company through conversation with one of their stupid representatives. And not only did I report them to the FCC and FTC each time, I also posted their contact information on the internet to make it easier for everyone to report.

Here is a story from Fox 5 Atlanta - WAGA that tells how WE took down VP Marketing, just one scam operation. Over 100,000 complaints were received by the FTC:
http://www.myfoxatlanta.com/dpp/news/i-team:-vp-marketing-sued-021710

If you get the name of the company,  here is how you can find their information if located in Georgia, with the search engine of the Georgia Department of State:
http://corp.sos.state.ga.us/corp/soskb/CSearch.asp

For example looking up VP Marketing, the former scam outfit, we see that it is owned by Jason Eyer, the dirt bag shown in the Fox 5 video. Here is how you can contact this person, courtesy of public records filed with the Georgia Department of State:
Jason Eyer
1603 Mosaic Way
Smyrna, GA  30080
407-902-1950
407-902-9377

And here is the most satisfying evidence of how we can defeat and destroy these scumbag scammers:
JURY CONVICTS WOMAN IN $25 MILLION NATIONWIDE TELEMARKETING FRAUD SCHEME
http://www.justice.gov/usao/gan/press/2011/11-07-11.html


Remember:

1) Be friendly and pretend to be interested
2) Try to get the name of the company
3) Research the name of the company using public records
4) Post the name of the company everywhere on the internet
4) Report them to the FCC, the FTC, and the state Attorney General's office

CALLED BACK NUMBER UNAVAILABLE