303-302-7929
CO, US
K
K
2013-02-20 15:46:26
Telemarketer
Shows up on caller ID as "Metro News Serv" - Has been calling my house 5-6 times per day for the past few weeks, so I finally got annoyed and picked up the phone.  The woman said (right away) that she was from Charter Communications.  I asked her why the caller ID says Metro News Services and she said that it was a branch within Charter.  I asked her why they were calling and she said that they were returning a request for information on starting up service regarding internet, phone, and cable.  I laughed at her and told her she didn't know what the hell she was talking about... I am currently a charter customer and spend about $220 a month on a premium bundle.  This is obviously a scam.  I don't know if they are trying to get credit card numbers or other personal information (I asked to be put on a DNC list and hung up) - but this is definitely not legit.  FYI - woman said it could take 30 days for them to stop calling... THIRTY DAYS!  Ugh!
Paul
Paul
2012-12-07 18:00:30
Unknown
Metro news serv. Called twice this morning same area code but different #303-231-8842
Raison
Raison
2012-12-07 16:03:41
Prank Call
This company calls up to 10 times a day just to dail my number. I have ask them to stop with no results.
They use many phone numbers  one is 303 231 8842
Umm...
Umm...
2012-09-19 22:06:32
Unknown
Don't hate?  I have a job to do too and getting calls like this is a pain.  If you are defending the company you are working for, why don't you tell them about this thread SO if they are a good company they can figure out a better way to get you and your co-workers connected to customers.  Tell than playa - haters going to hate on this thread!!
Crystal
Crystal
2012-09-19 22:02:54
Unknown
We've had the same calls at my work.  I pick up no answer.  I call no anwer but get voicemail, I have left several messages to stop calling.  They stopped for awhile but have recently picked back up to 2-3 times a day.

These folks are used by our local newpaper here in Colorado Springs, The Gazette.  I emailed The Gazette at 'customercare@gazette.com' and received this message back from a Gazette customer rep "Metro News is one of our contractors who does outbound calling for us. I will request to get your number removed right away."

So, if you are getting calls from Metro News Service (303-302-7929) email the Gazette or your local paper to have your number unlisted.

Keeping my fingers this stops the calls forever!!
Harry
Harry
2012-09-04 01:58:16
Unknown
I keep getting from Metro News Serv 303.302.7929, I don't answer because, I'm not interested in what ever the caller is trying to do.  I want to stop calls from the number.  What are my options.  I'm not sure that putting my phone number on the "don't call" list will really do anything. I think that by putting your number on that Federal list of don not call, only gives the companies the impetus to make the calls, because now they have a number to call.
Dave A
Dave A
2012-09-03 17:57:02
Telemarketer
getting repeated calls for 303 302 7929.  Metro News Service.  Rings once, i pick up, and they hang up.
California
California
2012-09-01 20:58:45
Telemarketer
They are not only annoying but also extremely rude by repeating every word say to them every time I receive a call from them trying to get me into a newspaper subscription.
no news is not always good
no news is not always good
2012-08-31 16:19:27
Telemarketer
I am getting 5-8 calls a day no one answers and there is neveer a message left.
I do not have cable or get the newspapers....  This is what the Better Business B, has ti say.  

BBB Accreditation

Metro News Service is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.




Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Metro News Service's rating include:
Failure to respond to 2 complaints filed against business.
BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.



Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months




Complaint Type

Total Closed Complaints



Advertising / Sales Issues

2



Problems with Product / Service

1



Billing / Collection Issues

0



Delivery Issues

0



Guarantee / Warranty Issues

0



Total Closed Complaints

3
Elderherron
Elderherron
2012-08-30 20:26:31
Unknown
I just called 800 number and was told my number would be removed 24-48 hours. Very nice lady. We will see. Thanks for the info.
vista ca
vista ca
2012-08-25 02:54:26
Telemarketer
They call my house 4-5 times a day, and always hang up as soon as I answer the phone.  Annoying!
Sherry
Sherry
2012-08-23 00:37:03
Unknown
This number calls on a daily basis and I would like them to stop plz. I hope you can help me with this
DEbb
DEbb
2012-08-18 16:22:54
Unknown
I live in Tn and they call me asking if I have charter tv, home phone, and internet  , please tell me why this matters to them but metro news service is annoying and needs to give it up
tj12
tj12
2012-08-18 02:58:01
Unknown
What is wrong with these ppl they won't answer and I don't want them calling me. I just got my landline how did they get it..hello!
Dee
Dee
2012-08-11 19:56:50
Telemarketer
Since I cancelled my local newspaper subscription I keep getting calls from them....over and over...all days and times. I don't answer it anymore but the one time I did I told them I don't want to renew and to never call me again...yeah, that worked out real well.
JR
JR
2012-08-06 16:59:36
Unknown
Thanks for the info, I called the 800 number and got a live person who said they'd remove my number from their call list.
Kayko531
Kayko531
2012-07-30 17:48:02
Telemarketer
They said they were Cox Communications, which happens to be my cable and ISP server.  They said I needed their telephone service, which I don't.  I also do not think it is the same Cox that I am already getting service from.
JoieAK
JoieAK
2012-07-24 17:37:48
Unknown
I live in Alaska and also receive numerous calls from this "so called" company. Thanks for the 800# above!
Alaska
Alaska
2012-07-23 18:28:00
Unknown
Thanks for putting this up it has helped me:)
The Moriarty household
The Moriarty household
2012-07-20 16:04:39
Telemarketer
You call my home numerous times a day without a message & when I do not wish to subscribe to any Washington State, or any other newspapers at this time. I would to have you remove my number from your caller list. Thank you.
mk
mk
2012-07-20 03:03:31
Unknown
Calls come in daily and nobody is on the other end.  Calls come in 2 X daily! Please stop callling!!
diane turner
diane turner
2012-07-19 16:03:38
Unknown
We just got a new number due to moving and lo and behold we get at least 3-4 calls EACH DAY from Metro News (we dont know who they are) but there is no one EVER on the other end of the line - it just disconnects
Susie B
Susie B
2012-07-19 15:38:27
Unknown
Same thing they call me about 5 times a day and do not leave a message im from VA i have no idead how they received my number .
Brett
Brett
2012-07-19 14:38:14
Unknown
works in va is cox. just give number say stop calling!
clay
clay
2012-07-18 00:50:29
Telemarketer
MAKE THEM STOP CALLING ME!
ANNOYED no more
ANNOYED no more
2012-07-17 19:47:08
Unknown
THANKS....just called the 800# and Patty said it would take 24-48 hrs to stop this ANNOYING repeated calling my house.  Interesting, as it was automated when I answered and said it was COX calling, but Metro News Serv showed up on my caller ID.  Really SUCKS because I have a similar situation on my cell phone with 2 (same #s EVERY DAY) and calling multiple times.  There is no such thing as privacy any more!!!!

Thank you UPSET for your info, as I 'googled' the # to get the info...good luck everyone else...make that 800# call NOW and hopefully your home becomes quiet again!!
JP in VB
JP in VB
2012-07-09 18:45:00
Unknown
I too have been getting calls daily for about a week.  I do not answer if I do not know the caller.  They leave no message, and the one time I did get to the phone on time to get it, they heard my 'hello' and hung up.  I have put my name on their 'do not call' list at 800-950-8475.  They "believe" the calls are on the behalf of Cox Communications.
Mary
Mary
2012-07-09 18:18:28
Unknown
Remove please
Dot
Dot
2012-07-08 23:17:01
Unknown
I wish they would stop calling!  I do not pick up the phone because I'm tired of telemarketers, etc.  My time is valuable to me.  Why can't a company stop calling after 20 times of  being ignored!!!  There should be a law against this invasion.  I pay for my phone, and I do not want to go through this type of situation.

Does anyone know how to STOP the calls????
Tony jacobs
Tony jacobs
2012-06-29 18:58:45
Unknown
I work for Metro news ... all i gotta say is stop hating its not our fault our job bothers youwe are not allowed to leave a message and it takes a while for the computer to connect us so thats the silence or hang up u think you hear. Maybe if ppl were nicer to us than we would be nicer back. Oh and btw the donotcall list... ya that ish dont exist everybody tells me that they're on it... hope u didnt pay for it
1-937-619-7537 1-866-566-8057 1-800-355-5587
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