Caller on 12/13/13 professed to be Microsoft representative who had substantial data on my laptop computer. Wanted me to agree to Microsoft viewing my computer for malware and viruses. We offered the review for the price of $5 to $20. I selected $10 plan. Within minutes the debit card I gave him over the phone was billed through Western Union for $324. Three calls to the same person that had phoned me the date of the initial call and within the week thereafter produced feedback that the charge was an error and $314 of the charge would be refunded. That refund has not appeared as of 1/5/14. Have filed a complaint with Western Union. Am filing a complaint with the FCC today and also making a police report which my bank requires to dispute the charge.

I also got a call from someone representing Microsoft to correct errors on my computer. I bought the warranty and they used my card to withdraw $928 from my account until I blocked them. I am out now all that money. It is a total scam.

I guess "good" means something very different in their native language than it does in English. In Hindi it must mean "lowlife pathetic scammer shill low caste scumbag."

> "they are good man they are calling and doing their good jobs"

Unfortunately, their "jobs" involve tricking people into giving them access to their computers to install malware for the purposes of carrying out identity theft, stealing bank and credit card data or taking over the computer for part of a botnet. Or all of the above.

So, Alen, how long have you worked for them?  And, what is the alleged company's name?  It certainly is NOT Microsoft, as noted on their website.

Call me prejudice, but ANYONE calling me and wanting access to my computer === FRAUD... if they call with a foreign accent TRIPLE FRAUD.

Tell ya what:  "Don't call me, I'll call you" IF I EVER want your services.  But, don't hold your breath.

Keep shilling on all the fake computer fixer threads - it just tells us more and more that this website is hurting your scam business.  Good.

they are good man they are calling and doing their good jobs

I received a call from this same Indian guy and when I confronted him telling him this was a scam he agreed and I told him not to call back.  He said he already had our information because I kept talking to him.  don't know if it's true or not but just hang up on this guy.  he called from 315-2158-1156.  Said he was from Microsoft.

My mom got the same call/name/number claiming Allan was from Microsoft and here PC reported a number of errors.  Allan wanted remote access to her PC.

Fortunately, she called me before going forward.  I Googled the callback number and saw everyone's comments.

I sure sounds like a total scam ...

The same "Allan" called me today and I refused categoricaly his "service" ! Good comment.

Without going into the technicalities, what he has done is get remote access to your computer. You can assume that he has any, and all, personal information that was stored on your computer. This would include passwords, PINS, banking information, current credit card and web activity, etc. It's possible that he has downloaded the whole shootin' match, right down to your photos and love letters. It's also probable that your computer has been corrupted. It may lock up or crash or it may be accesed without your knowledge. The worm that's done this may call you back with another attempt to coerce you into paying him for a "fix" for your computer.
Contact your banks, CC companies and the credit bureuas and tell them to put an alert on your accounts. Bring your computer to a trusted tech. and have it restored. Change all your passwords and PINS.
Welcome to the world of fraud. You're not alone. These scumbags have been pulling this crap for years. The lesson you've been forced to learn will be a huge, time consuming and expensive PITA. But a lesson paid for is not one soon forgotten. Educate all you know about the vermin out there. If you can help someone else to avoid these rip-offs it may help you feel that your loss has at least served a purpose.
And remember, God loves you...but I don't think he's too fond of frauds. When the time comes, frauds and scammers will have Hell to pay!
Gunnar

And the call back number he gave me is 315-215-1156

I recieved a call from 288-918-6555 yesterday from an indian speaking man from microsoft.I have the same story as Robin above.He also said Robert Jones was the tech person and i could see my cursor moving on my computer screen.Now i dont know what kind of damage has been done to my idenity or my computer.

I received a call from someone called Allen.  He purported to be from Microsoft.  He said that they had received a report that a number of errors had come from my computer.  He wanted me to follow his instructions to find the problem.  I thanked him and asked for his telephone number, which he gave to me as 315-215-1156.

There is no way that I will call him back.

I wish I had searched it before I gave them my credit card number and let them have their way with my computer.

I too was taken by 2 Indian men who claimed to be with Microsoft.  Now I realized that they just got away with my $138 plus they charged another $297 that we've contacted the credit card company because we felt the charge was fradulent.  Now, we're worried what they've done to my computer.  Have they stolen pertinent information or planted some sort of program to steal more information??  Now I just want to barf because I feel sick to my stomach.

I had a idiot also call me by the name of John, with the think Indian tone I knew who it was. they called me from several differnt numbers and here are all of them. THey are bunch of scammers trying to get in your machine and steal you data. 315-215-1156, 661-748-0244 and 288-918-6555. I asked him for a call back number and they gave me the 315 number and the other two number they called me from. I called and someone picked up the phone and told me that John will call me back.
PLEASE NOTE: If there is something wrong with your computer, Microsoft will not call you to fix it, you have to call them and wait for 2 hours on hold to get some help. if it sounds tooo good to be true...it probally it.

I received a call from this number stating that he owed me a refund from a computer clean up program that I ordered several months ago, (I didn't/don't remember purchasing this).  He said the only way I could receive this refund is if I would run a program on my computer even though I asked him to just send a check.  I also asked him to refund it onto the credit card that I purchased it with (of course I didn't give my information).  Anyway, he has called back several times trying to do the same thing and I have refused each time.????????

got call from same # same sitituation as above

An Indian gentleman called me yesterday (from a blocked caller #) saying he was from Microsoft, had me do that run: "event" listing. Said my warranty on my software had expired and for $138 I could extend it for 2 years. He would also clean up all the junk files corrupting my hard drive. I searched on the MSN forum sites and found this to be a scam to get onto your computer.