Dear friend,
I am really sorry to get informed all this king of information. Yes we purchase the domain on our name and the site is hosted to our server. But they are just our client. We are running a software and web development company. I am talking to my client to stop those or moving the domain or server away from us.

Thanks to all.

I got the call too, and I just told him "I don't have a computer!! " and he says, oh.... ok, goodbye.
End of story

Although their US-based web site looks very professional, a WHOIS look-up shows them registered by:
Sibyl Technology Solution, Rubel Debnath, 339, purbasinthi kolkata, west bengal 700030 INDIA
Phone:    +91.9230062065 ,   Email Address: debnathrubel@gmail.com
You and others could always try complaining to Google!

has anyone asnswered you what happened what did you do?

I DID THE SAME THING - WHAT SHOULD I DO? I TOLD THEM I DID NOT NEED THIS SERVICE (AFTER THEY HAD ACCESSED MY COMPUTER) SO WHAT DO I DO NOW? CAN THEY CONTINUE ACCESS TO MY COMPUTER? SHOULD I DELET BROWING HISTORY OR CHANGE BANK ACCOUNTS - I FEEL SO STUPID! UGH

Good Job! Go ahead. You have done a wise thing.

eugh creative solutions took control of my computer too. I realised they were a scam after letting them take control over my computer. I'm not sure what this means, have they now got access to all my data or because I didn't give them any money, did I avoid the scam? They were so rude, so angry

Someone from "Creative Solutions" called to tell me that my computer had a ton of viruses on it or something. He wanted to me turn my computer on and do some things. I did not do it, because I've never hired creative solutions to do any kind of virus checking for me. He told me his first name, Max (in a very deep Indian accent lol) and when I asked for his last name, he hesitated... and... paused as if he was trying to think of one. He finally came up with "Rodrigue." They also said they were based in Clearwater, Florida. After about 15 minutes, I had enough and just hung up.

This is a scam that appears to be exploiting the fact that most people don't know what you can tell a company by doing certain things and going to certain places.. even from your own home computer.

I got the same scam---two  hours arguing & making sure this was not a scam---$49 lost on my CC & they now have the card number----Stupid I am at 75----Crooks---they took complete control of my computer ---They downloaded software , which I did now uninstall.
This guy is going to call me again in morning because was having trouble with home phone due to storm. Maybe I should call the FBI or whomever would handle this. Someone from my bank called (fraud dept) or said they were & had me authorize the billing!!!  I just hope who I writing to is LEGIT.

got a really agressive lady from india with the same line. she said i had a lot of malicious files on my laptop and she would show me how to fix it. As she'd tried the night before and said it was windows based i told her i only had macs and ran a mac os - she hung up straight away. wish i'd done skiwiboys trick and played them a bit longer. losers

Got a call from this number.

yep, it's definitely a scam!!
My cousin got sucked in for a couple of hundred. She did get a refund from the Credit card company on my advice.
Guess what, they rang me today, so I had a hilarious 40 minutes, with different technicians trying to tell me all sorts a rubbish about my computer, they wanted $199 to register with them, and all my problems would be over.
They said there is no one in the world as good as them, they are the only ones who could fix my so-called problems.
I played real dumb, eventually they gave up, and hung up.
I forgot to tell them that I have worked in the IT industry for 20 years.

I'm usually a very smart person,YEA RIGHT,NOT TODAY!! I got the same call today. A guy from India. He told me he worked for windows Internet an he said I could check my computer by holding down the windows key an pressing the letter R,so I did.Well he took over my computer! Told me every thing in the world was wrong with it, not!! My system is perfect or maybe not now,yea got my ip address no.Also wanted 50 bucks to repair it, it made him really that I wasn't giving him his 50 bucks.So we went around an around for a while, then he gave me control of my computer back. He said I was waisting his time! Oh he said his name was Shawn. NOW WHAT DO I DO???

Yesterday I got a call from Creative Solutions that my computer is infected. they took away my money . Later I came to know about this scam, can anyone let me know how to get my money back.

Someone claiming to be named Max from Creative Solutions Online calls to say I have a virus on my computer and I should turn the computer on and they will explain how to fix it.  They said my IP address has been routed to them and information is being taken off my computer.  This sounds like an attempt by this caller to steal my data!  I have no history at all with Creative Solutions Online and my anti-virus program is a very reputable one that's fully up to date and I have a new (only 3 months old) Windows 7 computer. Needless to say, I didn't turn on my computer for him and hung up.  I did a lookup on this domain and see that it's a company claiming to have a Clearwater, FL address (nowhere near his phone number in Alberta Canada) and the domain owner, per whois.domaintools.com/creativesolutionsonline.net is Debnath Rubel of Sibyl Technology Solution in Kolkata, India (phone and email listed there), so it's all sounding very fishy.