514-315-0512
Quebec, CANADA
| Kaylee 2011-06-06 20:50:35 Unknown |
they call me constantly, sometimes twice a day, usually every day! It's getting really annoying, they never say anything, just silence. It actually scares me a little.
| Greg 2011-06-06 20:50:35 Unknown |
COMPLAIN TO:
Rogers RCI Call-Net
333 Bloor St. E.
10th floor
Toronto Ontario
M4W1G9
| Emi 2011-06-06 20:50:35 Unknown |
Calls twice a day, without saying anything and hungs up.
| CMG 2011-06-06 20:50:35 Unknown |
Hello, we have been advised of this website and have read your comments about our calling patterns. We are a marketing company and we work on behalf of several Canadian Banks and Insurance Companies. All the offers are legitimate and our goal is not to upset a consumer by calling too frequently. Although we do limit our calling, it can happen that multiple calls are received as we use a dialing system. In an effort to facilitate any consumer's desire to be removed from all callings lists, we have setup the following e-mail: (dnc@centennialmarketing.com). Please e-mail your complete phone number or phone numbers (with areacodes) you wish removed from our lists and we will do so within 3 business days. Please note it is possible that you get a call within those days if your request hasn't been treated. Also note, this removal only removes your number(s) from ALL our company's lists only (i.e. you will not receive any calls from Centennial Marketing Group).
| Employeee 2011-06-06 20:50:35 Unknown |
Je travail pour CMG (Centennial Marketing Group). Et c'est nous qui sommes engager par MBNA pour proposer leurs cartes de crédits.
Tout le clients me disent qu'on les appellent 3 fois par jour . En faits , etant donner que je travaille sur la campagne de MBNA ma t'expliquer
Tout les centres de tele-marketing utilise un compositeur automatique : Also Known as : Dialer . Et ben malheuresement pour toi , c'est légal d'appeller jusqua 3 fois chez quelqu'un par jour
On ouvre a 9am et on fini a 9:30pm
Si personne te repond c'est que le Dialer , compose X nombre de numero en meme temps , et si ya pas assez d'agents pour combler tout les appels ou que les agents sont occuper avec un autre appel , désolé mais personne va te répondre
Et présentement MBNA sont en ''rupture'' de stock en termes de listes = y pousse la note jusqua rappeller meme ceux qui ont dit qu'ils n'etaient pas interrés
Par contre , nous on a des codes de disposition qu'on doit mettre a chaque fin d'appel , Si jamais tu fini par pogner quelqu'un , demande lui d'enlever ton nom de la liste (ton nom va etre enlever de CETTE liste) mais peux prendre jusqu'a 60 jours pour etre enlever de toute nos listes
De ce que moi je suis au courant de , les listes on les prends d'une banque de donnée qui se nomme Universe Canada , essaie peut-etre de te renseigner a propos d'eux , ca pourrais peut-etre t'aider
J'espere t'avoir eclairer et aider.
| Employee 2011-06-06 20:50:35 Unknown |
Aussi, vos informations du 3 novembre ne sont pas a jour. Le numero 519 et 866 ne sont pas a CMG et Mr Desousa a quitté l'entreprise y'a deja quelques semaines.
| CMG 2011-06-06 20:50:35 Unknown |
Firstly we apologize for the inconvenience, our systems are designed to differentiate a persons voice from an answering machine
our systems like all systems are not perfect and mistakes some people as answering machines resulting in a dead air call ( this could be due to a bad line quality )
It is not our intent to hangup on people and we apologize profusely
To have your name removed you can do the following
Option 1 send an email to (do not solicit ) dns@centennialmarketing.com
Option 2. when you speak to an agent from our company please ask them to put your number on our Do not solicit list ( this goes into effect immmediatly )
Again apologies for the inconvenience
( we have an ex employee who is fillng the internet with flase complaints, we are working though legal channels to identify this person and should sort this out soon, in the mean while please do not believe every thing you read on here
if you follow the steps your number will be removed.
CMG