To get the unwanted automated calls to stop, connect with a representative and kindly request to be "opted out" of those calls. They will require you to verify demographic information to comply with HIPAA laws and regulations, but once you do that, they will opt you out of ALL calls - as long as they are not required by law or by administration of your benefit plan.
Keep in mind that if you just tell them to opt you out without verifying your information - that the calls won't stop.
This is CIGNA home delivery pharmacy, they called but I didn't answer since I did not recognize the number. I returned their call, they were calling to verify information for a new prescription my doctor had sent in.
CIGNA wanting to let me know about the savings we could get with their mail in pharmacy. Nice info, but we can't avail ourselves of it.
several calls daily from this number, never leaving a cmessage
Cigna still calls with this number in spurts, never leaving a message. It is on my blocked call list now. If it is important enough to leave a message, I will call you back.
got another call didnt answer no message so i looked the number up again and realised it was cigna. called the number back pressed 3 to talk to a person and they removed me from ther list. so they said will see
this number called me. didnt leave a message and after reading the coments about it being cigna health insurance i was really confused. i dont have this insurance or any other for that mater
Yes Cigna would call me and tell me it was time to order my meds, then call me and tell me they were filling my Rx and call again and tell me they were mailing it. I told them to stop all the calling and just do there job. I told them the mailman did not call me at work when he put mail in my mail box - no he just did his job and went. I told them if they didn't stop call me I was going to report them for making harrassing phone calls That seem to get there attention;
I've been receiving calls from this number daily. The person(s) calling never leave a message. The caller id says SIOUX FLS SD. I think the country is is located in Malaysia on a fixed line.
It is quite annoying getting calls from them every single day, 3-4 times a day.
What a waste of time for us and for Cigna. It would be a cold day before we do business with them knowing the way they handle things.
repeatedly calls and no voice mails.. annoying as heck!
I was receiving about 4 phone calls form that number a day with no messages left. I finally called them and told them to stop calling me and I was told that it might take up to 3 weeks for them to stop. I have Cigna insurance and gave them my id card number to stop the calls since this is just plain harassment.
I receive approximately 3-4 calls per day from this phone number. 99% of the time they hang up immediately, 1% of the time they pick up trying to promote their teledrug program and I inform them that I am not interested in this service and to PLEASE take me off their calling list.
I am willing to do whatever it takes to report this phone number for unwanted calls.
It seems absolutely ridiculous that this number calls me this much. I receive calls as late at 10:00pm, 11:00pm and as early as 7:00am. Enough is enough.
I have received 2 "missed" calls on my phone today, and 2 yesterday with NO message, just missed calls.....a bit of harrassment I believe on their part....I did not order any prescriptions of any type for them to be concerned about and you'd think if they were so concerned they would at least leave a message.....must be some type of telemarketing on their part! A nuisance!!!
10 calls this morning from this number to my cell phone. That's a bit over kill ya think?
LOL!@the Cyborg dude(ette)
They always calling during working hours and starting 8 am on Saturday. I was frustrated and told them to remove my number from the list and I just got a phone call again! This is rediculouse. Wish someone can do something about it!
I just called Cigna's customer service number for the Teldrug company. They work for Cigna and if you have filled a prescription, they receive your phone number from your pharmacy in order to phone you to get you to fill your prescriptions via Teldrug. Supposedly it saves Cigna money. I reported to them that this blog is filled with complaints regarding the phone calls and it appears that their automated service is hanging up rather than explaining the service to the Cigna insureds. if you would like to call and give your feedback on this annoyance, call the customer support number for Cigna and let them know how you feel.
You are correct, it is totally annoying. My question is, if all of the recipients of the calls are with Cigna insurance, how did this person know that. The laws governing privacy are very stringent and it seems to me that we all have a legitimate legal action against the person/persons calling and annoying us. And possibly Cigna if they provided the insured's information!!!!!
These guys have their marketing program call at the weirdest times. Weekends. Nights. If they would just identify themselves as Cigna, I might pick up, and talk to them, because I know who I have my insurance through.
Instead, they ring three times and bail- no message. I'm sorry, they can at least identify themselves, nothing in conflict with Hipaa about that.
And here's another clue- if I haven't called you back after your third try, I probably don't see the need. QUIT ANNOYING ME!
Seems fishy. I haven't had CIGNA coverage for about 6 weeks now...and yet, I've received SIX calls in just two days from this number. I haven't answered -- but they aren't leaving messages. So I finally called the number back and spoke with a representative. She wanted me to give my Social Security number so she could pull my account up. Ummm...nope. Not gonna give you that. I asked her to please take me off their list -- there's no reason to keep calling me when I don't even have Cigna coverage anymore. She finally "found" my account after I gave her my phone number and birthdate. It just seems interesting -- probably just the incompetence of such a large company. Automatic calls going out to people who aren't even covered any longer. Geesh.
Sharon, Butte, MT
I get a phone call from this number about two to five times a day. How can I stop it??
Seriously, F*** Cigna. This is bu***hit I've tried to have my them stop calling me several times. I get calls three times a day trying to sell their pharmacy service. I'm yelling at my HR department. Maybe I can get them to chose another Health Care provider.
Why the f*** in the richest country in the world, we don't have decent national health care, I'll never know.
it takes time for the dialer to update. just be patient. I would answer and wait on the line so the computer knows your on and someone will tak to you to get your name offf the list.
Have you ever thought that the only way to stop the calls is to answer?
I reported this two days ago. They are still calling me multiple times a day! STOP IT!!!!!!
Calls and doesn't leave a message if I don't answer. If I DO answer, it doesn't say anything and hangs up. It calls multiple times a day. Very annoying!!!!!
I too was getting called by 605-373-0100. After reading everyones post I finally looked up the cigna tel drug website and called them back. When they asked for my information I just hit 0 several times in a row till it sent me to their customer service where I spoke to very polite lady named Jess and explained to her that I wanted to be removed from whatever list this was that was causing me to get these calls. She apologized and explained that it was some group that had me on a dialer and thats why they never left a message but that she would take me off the list. She did state that it could take 3-4 days and that she apologized for any further calls I may recieve. If you wish to remove yourself from this list dial 1.800.TEL.DRUG
International call 1.605.373.0100.
And just press 0 till you get a customer service rep.
Hope this helps.
I have received several of these calls as well. No message and I do not intend to call them back to find out. If they want to talk to me, then they can be courteous enough to leave a message or they will be blocked.
I get calls like this from Cigna. They come in spurts. I save them in my Contacts as DO NOT ANSWER, and choose a special ringtone for them. It saves me a little time.