727-252-0516
FL, US
Gail
Gail
2011-06-06 20:55:58
Unknown
called stating I had won a free vacation and sending me information with $400 worth of free vouchers, the rep verified my mailing address and email address, then stated she needed to verify my bank name and she read my routing number, that info she said was for membership purpose and I could cancel after recieving but keep the vacation pkg. She then wanted to verify my banking account number and I declined, she argued and I said no and do not send me your product, I hung up, reported it to my bank and my account was changed. caller from 727-252-0515
billy
billy
2009-04-13 01:44:36
Unknown
Guess What...They are back in business.  They think they can hide from authorities by scamming from overseas/offshore.  Same people same scam plus some bolder scams because they think they can trick the FTC.  These guys are bolder than you think.  They think they are smarter then the feds, bragging about not getting caught and hiding all of their profits from the feds.  Aparently so since they have restarted their operations.
Fact
Fact
2007-09-12 14:22:29
Unknown
I assume you will be interested in reading the Court appointed Receiver?s report of the operations at http://www.robbevans.com/html/ftninc.html here you will find the details that are very much different than those that the FTC and the media claim. Highlights include over $10 million in consumer refunds in 1 year and some $24 million in authorized sales cancelled in the same year by the company?s in house compliance department. I have never met a thief that would pass up $24 million dollars in authorized sales nor one that willingly returns $10 million to consumers. I also find it interesting that this independent report is not posted on the FTC website, perhaps it was not to their liking? I quess there really is two sides to every story.
Fact
Fact
2007-09-12 14:18:02
Unknown
I assume you will be interested in reading the Court appointed Receiver?s report of the operations at http://www.robbevans.com/html/ftninc.html here you will find the details that are very much different than those of the FTC and the media. Highlights include over $10 million in consumer refunds in 1 year and some $24 million in authorized sales cancelled in the same year by the company?s in house compliance department. I have never met a thief that would pass up $24 million dollars in authorized sales nor one that willingly returns $10 million to consumers. I also find it interesting that this independent report is not posted on the FTC website, perhaps it was not to their liking? I quess there really is two sides to every story.
Walter W Stauble
Walter W Stauble
2007-08-13 07:03:51
Unknown
I have recently rec'd a letter concerning a breech in your dept, resulting with a termination of one of your employees. Thank you for alerting me in this regard and my reference # is 00031. However, this result has caused a catastrophic response on my end. 1.) I have followed the directions and checked with Experian and have printed a complete credit history. There isn't anything suspicious that would result in contacting Pulaski and STOPPING my ability to use my credit card. I have already pre-paid $500 in hotel/ etc for a vacation with my children which starts Tues 8/14 at 10:00 am. I need for you to call Pulaski by Monday 8/13 11:00am and re-instate this consumers ability to use his Pulaski credit card. My ph # 713 465-7505 and my cell is 832 549-8967. I do expect a prompt response and a return call .            Thank You Walter W Stauble
Joe
Joe
2007-07-31 00:49:06
Telemarketer
Another Ex Suntasia/Strategia Employee Spoke Out and Talked to Fox 13 News in Tampa

For weeks, Cory Millican put his nagging suspicions on hold and picked up the phone 450 times a day. What was he hoping to get? "Their checking account number," Millican said.

Millican says he didn't feel right doing it, but Strategia marketing pressured their employees to get the caller's checking account number. They did it, he says, by tricking potential customers with discounts and freebies.

He was very clear about how the scam worked and how his conscience would not let him continue. He realized that the product was a sham because there were people who had no need for the travel or gas vouchers but his manager kept pushing him to do it. If you want to see the interview click below.

http://www.myfoxtampabay.com/myfox/pages/Home ... TY&pageId=1.1.1

Also Eric Seidel, he is the consumer lawyer for the station did a story on the fraud and illegal activity that went on. Click below to see video.

http://www.myfoxtampabay.com/myfox/MyFox/page ... =1&locale=EN-US
Joe
Joe
2007-07-29 08:53:46
Telemarketer
Former Employees Speak Out About Suntasia's Inside Operations

For those who don't know how everything operated at Suntasia Marketing, I am going to link you to a website that gives you inside information on how these crooks got away with this scam for so long. Everything that has been posted here concerning the questionable practices of this company is true. Now here it for yourself.

Alex Eckelberry is the host of the website http://sunbeltblog.blogspot.com where he did a podcast interview with two former Suntasia (aka Strategia Marketing) employees. The two women agreed to be interviewed providing that their REAL names be with held due to fear of retaliation. They go by the names Stephanie and Carol. Many of the things they revealed I experienced myself but the fact that it is verified by these two women proves what I and others have been posting all along.

They talked about how;

* they presented the script over the phone to the unsuspecting consumer and how the agents tricked consumers by asking the name & city location of their bank so they could pull up the routing number and pretend to have their account #

* they heard other agents (ballers: high sales people) misrepresent themselves by saying that they needed the account number to verify that they had an open checking acount.

* everyone had to use the main key word "TODAY" because that was stating in the recording that they are not being billed for that day, but what Suntasia's agents don't tell you is that the consumer is going to be billed the next day and the next days to come even though it was suppose to be a two week free trial.

* they rebuttaled the person over and over again if they didn't want to give up their account information. The slick wording that was used.

* Suntasia management also scammed the employees when their paychecks were wrong and how hard it was to get it corrected.

* Suntasia doesn't care about your experience and just wanted you on the phone to make sales as quickly as possible.

* they felt the area (company grounds) was very restricted because of all the so called "secrets" between each room that was selling different products.

* the three different offers had three different numbers to call in case the consumer wanted to cancel. Unfortunately the consumer wasn't made aware of this.

* the sales person would claim they were in the shipping department and never would give details about the products being offered.


To hear the entire interview, you can download the Mp3 podcast by clicking below.

http://www.sunbelt-software.com/ihs/interview2d88.mp3

A blank screen will pop up and a little white box in the bottom left hand corner will appear. Once the audio clip has finished downloading, the screen will show a gray Quicktime audio bar. From there you can click play. The interview is very lengthy but so worth it. I hope this helps you understand how massive this scam was.
Joe
Joe
2007-07-29 06:53:04
Telemarketer
Update

KDKA Channel 2 in Pittsburgh has updated a story they did on one of Suntasia's sub companies, "Distinct Advantage", the discount savings program that was promoted up until a few months ago when the name changed to "Variety". Same scam just different name.

A local woman a year ago named Shirley Smorey of McKeesport, Pa was one of the consumers to get caught up in the scam. She says she was promised $100 in gas coupons and $500 in airline vouchers just for trying a ?free? membership in a discount buyers club. I am sure she is happy to know these scam artists were shutdown on Wednesday morning July the 25th. You can see Consumer Editor Yvonne Zanos new report by clicking on the link below and then just click play on the video at the upper right corner of the page.

http://kdka.com/consumer/local_story_207184342.html
Ted Dennis
Ted Dennis
2007-07-27 19:49:34
Telemarketer
Obtained my bank information with out my permission
Joe
Joe
2007-07-27 02:37:36
Telemarketer
NOT ANYMORE THEY WON'T. LOL
Ted
Ted
2007-07-26 19:36:17
Telemarketer
Claim to be Travel Life Go Direct
Joe
Joe
2007-07-26 06:22:05
Telemarketer
According to Steve Baker, Director of the FTC?s Midwest Region, this is probably one of THE largest telemarketing scams in recent history. They estimated Suntasia aka Strategia made over $100 million dollars, operated in 18 different locations around Pinellas County, Florida and employed 800 employees.

Consumers complained in near-record numbers about Suntasia?s practices. In total, the FTC collected and reviewed more than 5,000 formal consumer complaints against Suntasia that were submitted to various law enforcement agencies and the Better Business Bureau.

You can?t keep scamming people and get away with it. Yes I am very happy they shut down this shameful company. See what happens when you open your mouth and start bragging? Bryan Wolf and the rest of those crooked owners were simply just too over confident and cocky that they would never get caught. Well, well, well they finally were. Buying yachts and living the high life off the backs of innocent people. Chalk one up for the good guys.

So now here it is folks. The media blitz on what we all now know as one of the biggest telemarketing scams in history. Click on the links below to see the video of the news stories on the feds bust.

Baynews 9 Report

http://baynews9.com/content/36/2007/7/25/2745 ... marketing+fraud

ABC Action News Report

http://www.abcactionnews.com/news/local/story ... 64-fbccf0a6f692

News Channel 8 Report

http://www2.tbo.com/content/2007/jul/25/telem ... /?news-breaking

WTSP ? Tampa Bay?s 10 News

http://www.tampabays10.com/news/local/article.aspx?storyid=59847

Sadly there is always going to be another "Bryan Wolf" out there who thinks they can get away with scamming the public. I am afraid to say that another "Suntasia" like company is always lurking around the corner but for now we can feel safe that our pocket books are out of the reach from these scam artists.
Joe
Joe
2007-07-26 04:03:46
Telemarketer
UPDATE: BREAKING NEWS ! !

FEDERAL AGENTS RAID STRATEGIA MARKETING AKA SUNTASIA AND SHUT IT DOWN.

For Release: July 25, 2007

FTC Stops Massive, Deceptive Telemarketer

The Federal Trade Commission, with assistance from local police and the United States Postal Inspection Service, today halted the operations of a massive, Largo, Florida-based telemarketing scheme operated by Suntasia Marketing, Inc. The FTC alleges that over the last several years, Suntasia used at least fifteen different business names to defraud consumers across the United States out of tens, and perhaps hundreds, of millions of dollars. According to the FTC, when Suntasia?s telemarketers called consumers to offer supposedly ?free? trial memberships in discount buyers and travel clubs, they deceived consumers into divulging their bank account information and later charged consumers without authorization for a series of negative option programs. With a negative option agreement, a company takes a consumer?s silence or failure to cancel as acceptance of the offer, and permission to bill them.

?The essence of this massive telemarketing scam was simple: trick people into giving out their checking account numbers, send them a brochure on a travel and buyers club, take money out of their bank accounts for as long as possible, and make it very difficult to cancel and get a refund,? said C. Steven Baker, Director of the FTC?s Midwest Region.

Consumers complained in near-record numbers about Suntasia?s practices. In total, the FTC collected and reviewed more than 5,000 formal consumer complaints against Suntasia that were submitted to various law enforcement agencies and the Better Business Bureau.

According to the FTC?s complaint, telemarketers typically began their sales pitch by indicating that they were calling in regard to the ?banking account? of their ?valued customers,? to make consumers believe that Suntasia was affiliated with their banks. The telemarketers explained that the consumers had been chosen to receive a series of ?free gifts,? typically a combination of either ?$100 in gas coupons,? ?$400 in airlines savings vouchers,? or ?two free nights of hotel accommodations.? Consumers were told that they could keep these gifts even if they ultimately canceled Suntasia?s negative option program. These gifts turned out to be laden with undisclosed conditions and restrictions that rendered them effectively worthless. Also, the FTC alleges that the defendants honored the ?gift? vouchers only if consumers maintained enrollment in their programs, despite the telemarketers? promises.

After offering the ?free gifts,? Suntasia telemarketers quickly attempted to obtain consumers? account numbers. They indicated that they needed to ?verify? this information to confirm consumers? eligibility to receive the gifts. Having already pretended to be affiliated with consumers? banks, the telemarketers now purported to already possess consumers? bank account numbers. They read consumers their publicly available bank routing numbers, and then asked consumers to ?verify? the remainder of the account number from the bottom of a check. According to the FTC, many consumers disclosed their account numbers because they believed they were simply verifying information that the telemarketers already had. The FTC also alleges that consumers frequently thought their account number was being ?verified? solely to confirm their eligibility to receive the free gifts, not to authorize any future charges to their accounts.

According to the FTC?s court documents, after consumers divulged their bank account number, the telemarketers quickly began recording a ?verification,? asking consumers to repeat the account number they had just ?provided.? At the end of the recording, Suntasia telemarketers quickly offered consumers two additional negative option programs, commonly referred to as ?upsells.? The FTC alleges, however, that these ?upsell? offers were presented in such a way that consumers did not realize they were being asked to authorize the purchase of additional products and services.

The FTC maintains that Suntasia never disclosed key information about its negative option programs. For instance, the telemarketers did not tell consumers the date that Suntasia?s charges would be debited from their accounts, or the telephone numbers consumers must call to cancel to avoid being charged. Nor did Suntasia tell consumers that they would be required to call three separate telephone numbers to cancel the initial program and the two ?upsells.?

If Suntasia telemarketers did discuss the length of the free trial period, they represented that this period would begin only once consumers received program materials in the mail. The FTC alleges that Suntasia actually started consumers? free trial periods on the date of the sales call, however, meaning that consumers often had little, if any, time to cancel Suntasia?s programs without being charged. According to the FTC?s complaint, some consumers did not receive any program mailings from Suntasia and thus had no opportunity to cancel before they were charged. In many instances, these consumers received their first notice of the trial memberships when the defendants began charging them. In other instances, consumers received the program mailings only a day or two before their accounts were to be charged. Suntasia did not provide any consumers with the free trial period that was promised in their telemarketing calls.
The package consumers received in the mail also disclosed, for the first time, the telephone number that consumers must call to cancel. Prior to receiving this package, consumers had no way to contact Suntasia to cancel or to ask questions. The FTC alleges that in some instances, Suntasia proceeded to charge the accounts of even those consumers who canceled its programs. In addition, if consumers successfully canceled one program, they were not told that they still may be charged for two other programs, or that they must call different telephone numbers to cancel each of those programs.

The FTC alleges that the defendants misrepresented their affiliation with consumers? banks or other third parties, that they already had consumers? account numbers, the starting point and length of the free trial period, that they would honor consumers? cancellation requests, that consumers may easily cancel their participation in a program, and that consumers are entitled to keep and to use the promised free gifts even if they ultimately cancel the negative option program. The FTC also alleges that the defendants failed to disclose, or to disclose adequately, the following: that the consumer?s account would be charged unless the consumer takes affirmative action to avoid the charge, that consumer?s checking account information would be used to debit their bank accounts, the cost of the programs, the dates the consumers? account would be charged, the dates that the trial period begins and ends, the specific steps consumers must take in order to cancel, including that consumers must cancel each of the programs by calling a separate telephone number, and the conditions and restrictions on the ?free gift? vouchers that severely limit their value and usefulness.

The FTC also alleges that the defendants debited funds from consumers? accounts without their express verifiable authorization and express informed consent, and that they did not clearly and conspicuously disclose that the purpose of their call was to sell goods or services and the nature of those goods or services, as required by the Telemarketing Sales Rule. The defendants also allegedly illegally purchased leads containing consumers? unencrypted bank account numbers for use in telemarketing.

At the FTC?s request, a U.S. district court in Tampa has entered a temporary restraining order that temporarily halts the allegedly deceptive scheme, freezes the assets of all defendants, and appoints a temporary receiver over the scheme?s corporate participants. According to the FTC, the scheme is run by nine interrelated companies that employ more than 700 people. The defendants charged are: FTN Promotions, Inc., doing business as Suntasia Inc., Suntasia Marketing, Inc., and Capital Vacations; Guardian Marketing Services Corp, doing business as Guardian Escrow Service; Strategia Marketing, LLC; Co-Compliance, LLC; JPW Consultants, Inc., doing business as Freedom Gold, Variety!, Credit Life, and Freedom Ring ULD; Travel Agents Direct, LLC, doing business as Travel Agents Go Direct, Florida Direct, and Lucid Long Distance; Agent?s Travel Network, Inc., doing business as Florida Passport; Bay Pines Travel, Inc.; Suntasia Properties, Inc.; Byron W. Wolf; Roy A. Eliasson; Alfred H. Wolf; Donald L. Booth; Jeffrey P. Wolf; and John Louis Smith II.

The FTC received invaluable assistance in this matter from the United States Postal Inspection Service, the Largo, Florida Police Department, the Better Business Bureau of West Florida, Inc., and the Pinellas County Department of Justice and Consumer Services.
The Commission vote to authorize staff to file the complaint was 5-0. The complaint and temporary restraining order were filed under seal in the U.S. District Court for the Middle District of Florida, with the seal lifting today.

NOTE: The Commission files a complaint when it has ?reason to believe? that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law. The case will be decided by the court.

The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, click http://www.ftc.gov/ftc/complaint.shtm or call 1-877-382-4357. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to more than 1,600 civil and criminal law enforcement agencies in the U.S. and abroad. For free information on a variety of consumer topics, click http://ftc.gov/bcp/consumer.shtm.
mary young
mary young
2007-07-25 14:58:14
Unknown
I want to cancel now please call me at this time i am unable to pay for it
Joe
Joe
2007-07-22 14:10:59
Telemarketer
The Better Business Bureau has updated Strategia Marketing's report. It shows an unsatisfactory record including all the DBA names it has operated under such as Suntasia, FTN Promotions and so on.

Interesting to note they have created yet another LLC known as "Co-Compliance". Whatever that means. It even has an email address, legal@co-compliance.com. I guess Bryan Wolf will keep creating companies until he runs out of names to call his unethical practices. Anyway, you can see the report for yourself below.

BBB Reliability Report

The Better Business Bureau®
Serving Florida's West Coast
P.O. Box 7950
Clearwater, FL 33758-7950
(727) 535-5522 (24 Hours)
www.bbbwestflorida.org

Strategia Marketing, LLC
8751 Ulmerton Rd
Largo, FL  33771-3832
Telephone: (929) 245-5050
Fax: (727) 254-5055
www.strategia.com

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

Original Business Start Date: November 1999
Principal: Mr. Bryon W. Wolf, Managing Member
Customer Contact: Mr. Donald L. Booth, General Counsel - (727) 471-0276 or legal@co-compliance.com

Entity: Corporation
Incorporated: December 2006, FL
TOB Classification: Telemarketing Service(s), Vacation Certificates & Vouchers
BBB Membership: This company is not a member.

This company previously was named Suntasia Marketing, Inc. The company changed its name to Strategia Marketing, LLC on April 30, 2007.

This report also references Co-Compliance, LLC, an affiliate of Strategia Marketing. These companies operate out of the same offices in Largo, Florida.


Additional DBA Names

Co-Compliance, LLC
Suntasia Marketing, Inc. (previously)
Guardian Marketing Services Corporation (previously)
FTN Promotions, Inc.
Capital Vacations


Nature Of Business

Strategia Marketing, LLC conducts telemarketing services for for various companies, which are listed in detail in the Customer Experience section of this report.

This company report also references the name Co-Compliance, LLC, an affiliate of Strategia Marketing. Co-Compliance provides the customer service for Strategia Marketing and the various companies that it telemarkets.


Customer Experience

Strategia Marketing has an unsatisfactory record due to a pattern of complaints concerning misrepresentation in sales practices, unauthorized billing, refund disputes, and delivery issues.

Strategia Marketing provides telemarketing services for the products of various companies. Each of these companies has its own BBB reliability report detailing the company and its complaint history. As the telemarketing service provider for these companies' products, Strategia Marketing is the source for many of the complaints. You may get these companies' reliability reports by contacting the BBB of West Florida at 800) 525-1447 or its website, http://www.bbbwestflorida.org/.

These companies include, but may not be limited to:

1. Agents Travel, 3993 Tyrone Blvd, St Petersburg, FL, (800) 432-6350
2. Distinct Advantage, 10500 Ulmerton Rd Ste 726-302, Largo, FL, (866) 545-5486
3. Florida Passport, 6822 22nd Ave N PMB 432, St Petersburg, FL, (888) 612-2894
4. Floridaway Dream Escape, 2655 Ulmerton Rd Ste 407, Clearwater, FL, (888) 488-8770
5. Freedom Gold, 10500 Ulmerton Rd, Largo, FL, Ste 726-302, (800) 853-0473
6. Prism Communications, 3665 E Bay Dr Ste 201B, Largo, FL, (888) 694-9151
7. Teliflex Communications, 3303 Seffner Dr, Holiday, FL, (866) 821-8674
8. Travel Agents Go Direct, 11125 Park Blvd Ste 104-364, Seminole, FL, (888) 546-8844
9. VersaTalk, 3303 Seffner Dr, Holiday, FL, (877) 494-7363
10. Variety, 13785 Walsingham Rd Ste 113, Largo, 33774, (800) 869-2909
11. Credit Life, 10460 Roosevelt Blvd N Ste 312, Saint Petersburg, FL, (800) 869-2909
12. Freedom Ring, 13799 Park Blvd Ste 312, Seminole, FL 33776, (866) 405-3952


Strategia Marketing's complaint information is as follows:

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 176 complaints about this company in the last 36 months, our standard reporting period. Of the total of 176 complaints closed in 36 months, 58 were closed in the last year.

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Company Management

Additional company management personnel include:

Mr. Roy A. Eliasson - Managing Member
Mr. Vance Vogel - Executive Director of Sales & Marketing
Mr. Michael Berndgen - Chief Financial Officer

Bryon Wolf, Managing Member of Strategia Marketing, LLC, and Roy Eliasson, Managing Member, are respectively the CEO and Vice President of Bay Pines Travel, Inc. The Bureau has a separate reliability report on Bay Pines Travel, Inc., located in Saint Petersburg, Florida.


Additional Addresses, Telephone Numbers, Fax Numbers, and Web Addresses

Additional Addresses
9641 Gulf Blvd
Treasure Island, FL  33706-3209
Tel: (727) 367-6887


5621 Park St N
Saint Petersburg, FL  33709-6310
Tel: (727) 544-0776


5510 Gulfport Blvd S
Gulfport, FL  33707-4827
Tel: (727) 683-2240


13799 Park Blvd # 301
Seminole, FL  33776-3402


8601B Somerset Dr
Largo, FL  33773-2714


Additional Phone Numbers
Tel: (727) 363-4506
Tel: (888) 824-7675
Tel: (727) 360-5889
Tel: (727) 471-2058
Tel: (727) 471-0276
Tel: (727) 471-1777
Tel: (727) 471-1414
Tel: (800) 639-8326
Tel: (727) 342-5900


Additional Fax Numbers
Fax: (727) 471-0274
Fax: (727) 342-5905


Additional Web Addresses
www.suntasia.com

Industry Tips

Amended Telemarketing Sales Rule Can Change the Way You Do Business

End of Report


Don't forget that they also have www.strategia.com which is the same as the old site but a slightly different color. Now you are better informed.
flyjosh
flyjosh
2007-07-19 16:01:53
Unknown
ok so heres the deal i received the call one day a few weeks ago and they said they had all my information on file and i was like screw you and i went and changed my number. this morning i received another call from the same people, they tried the same thing but so much for them i have a credit watcher thing on my account and a separate account they don't know about so if they try to take money out bam there done for
gjm
gjm
2007-07-17 13:09:19
Unknown
someone from this telemarketer has called my office number every day and sometimes more frequently.
Joe
Joe
2007-07-17 03:44:07
Telemarketer
Another Alert On Suntasia/Strategia Promotions Below:

THIS IS A BBB NEWS RELEASE ON VARIETY!, A PROGRAM PROMOTED BY STRATEGIA MARKETING(FORMERLY KNOWN AS SUNTASIA) !

Variety's Telemarketing Tactics Deceptive And Questionable
Caller ID Displays 727-252-0434, Toll-Free 877-777-2709

Spokane, WA- May 24, 2007 - Variety is targeting our region with telemarketing calls that are raising red flags which include the quoting of sensitive personal info BEFORE you even give it to them!

Variety has the following contact info:

13785 Walsingham Road, Suite 113 , Largo , FL, 33774-3221, phone (800) 869-2909 (plus a slew of other 800#s), web site: http://www.myvarietyclub.com/

This company has an unsatisfactory record with the West Florida BBB due to a pattern of complaints and has failed to correct the underlying reason for the complaints. Complaints mostly concern sales practice issues.

A regional consumer called to report that she received a call from Variety stating that she was on a "special list" and was "chosen" to receive a variety of coupons and other free offers, but they first required her social security number as well as her check numbers. The consumer refused to give this sensitive information to a cold caller.

The number that showed up on her Caller ID was: 727-252-0434.

When the BBB researched this number at: bbb.org we came up with a report for <VARIETY< i>as well as a report for Travel Agents Go Direct with the following contact info:

11125 Park Blvd., Suite 104 - 364, Seminole , FL , 33772-4757 , phone (888) 546- 8844, web site: http://www.travelagentsgodirect.com/

This company has an unsatisfactory record with the West Florida BBB due to failure to respond to one or more complaints and two or more unresolved complaints. However, the business has resolved most complaints presented by the BBB. As of the date of this release, this company has had 259 complaints in the last three-year reporting period. Complaints mostly concern billing, sales and refund issues.

The BBB did further research regarding this number by surfing online, and came up with a variety of blog sites that relayed such things about the 727-252-0434 number as:

1. "Called me today on my cell phone and said I am eligible for $100 in gas coupons. They asked to confirm my name and address, and then asked for my bank name and account number. The lady who talked to me called her supervisor, and her supervisor talked to me because I refused to give my bank info. I finally got tired of playing along, and hung up.

2. "I received an enormous amount of calls from Variety to my pre-paid cell phone. They wanted my personal information including my bank account numbers, home address and my SSN."

3. "Told me i earned 100$ in free gas vouchers for good banking account usage. Wanted the bank I used. Wouldn't give it to him. Tried to keep me on the phone and convince me he was trying to verify information. Didn't fall for it and hung up!"

4. "I recieved an obsessive amount of calls on my cell phone from Variety wanting personal information including my bank account numbers, home address and birth city. I urge you all to report this to the FCC at: fccinfo@fcc.gov."

TIPS

1. Gain as much information on the company you are speaking to as possible before you confirm or verify ANY personal info. If the caller hesitates or refuses to answer your questions, promptly end the call by telling them to take you off their list or you will report them to the FTC and hang up.

2. If the calls become harassment, then report them to the FCC, as well.

3. Whenever your personal information is quoted back to you by someone you don't know, hang up ASAP and contact the appropriate bank or credit card company(ies) and report that your personal info was quoted to you by a stranger. Request that no unauthorized charges go through without your permission. Then----

4. Check ALL bank and credit card statements regularly. In fact, make this a habit. If any questionable or unauthorized transactions are present, you can be pro- active ASAP.

5. Check the company out with the BBB FIRST before agreeing to anything via a cold call. If you have an unresolved issue concerning this or other companies, file formal complaints with your local BBB for resolve!

END OF ALERT !

If you want to see the warning for yourself then click below.

http://www.spokane.net/stay_connected/PressReleases.aspx?prid=699
Doe
Doe
2007-07-16 14:29:43
Unknown
Probably one call a day for the past week.
R in Texas
R in Texas
2007-07-12 18:38:54
Unknown
Ok, here's what has happened to me.  I received a letter from Certegy (a credit card processor) informing me that one of their employees had stolen lots of account information and sold it to a data broker who in turn sold it to various direct marketing agencies.  Since I am getting calls from this number in Tampa (where Certegy is located) and I get no other marketing calls (and live nowhere near, nor ever been to, Tampa), I will say these are almost certainly related.  If you have not gotten this letter from Certegy and suspect the caller has your information, you might want to get in contact with Certegy.  They can at least tell you if your bank account information is in their database and if it was compromised.  As of now (according to my letter) the information has only been used for marketing purposes.  But you should be very aware as that could certainly change.  Go to www.certegy.com or write consumer.inquire@certegy.com.
SW
SW
2007-07-10 17:57:10
Unknown
I received the same letter, and I concur, Certegy received my info from Amazon!
Ken
Ken
2007-07-09 20:23:33
Unknown
It's me again, from page 9. Today I received a letter from Certegy in Tampa FL, probably relating to this, stating (in short) that one of their employees had stolen data and then sold it. The letter has on it particular "extra" address info (of mine) that I've only used with Amazon. So that kinda settles the question, at least for me.
Quadbob101
Quadbob101
2007-07-05 19:00:57
Unknown
I also was taken for $149.00
Jessica
Jessica
2007-07-05 18:26:13
Telemarketer
I have been receiving calls from this company as well.  They offered me a Disneyworld package for 150.00, free hotel (6 days), free flight....yeah right.  I told him that I was not interested and he became very pushy.  I hung up the phone and looked the company up on the Better Business Bureau website and sure enough they are on there.  I am just they did not get any money from me...
Joe
Joe
2007-06-30 20:49:03
Telemarketer
THIS WAS AN ALERT BY THE BBB DONE BACK EIGHT MONTHS AGO. I THOUGHT I WOULD RE-POST IT FROM ANOTHER SITE.

Suntasia Marketing Targeting Area with Deceptive Calls
Date: November 13, 2006

Suntasia Marketing Targeting Area with Deceptive Calls
Company Saying "You've Won a Vacation," Quoting Personal Info

Spokane, WA. - November 13, 2006 - An elderly woman from Spokane received a call a couple nights ago from Travel Agents Direct. The person calling was named Arthur Holden, and the number displayed on her Caller ID was 877-777-2709, and yet the number the telemarketer left for her to call was 727-683-1112.

When she tried a call to the 877# number, a voice recording stated that "this is a call to which long distance charges apply, please dial "1" first.

The telemarketer was offering 2 nights anywhere in the US, and airfare up to $500 on American Airlines for a shipping and handling fee of $1.95.

The elderly woman said, "NO, I do not give you permission to take money out of my account," to which the telemarketer said they already HAD her account number. They proceeded to read her CORRECT banking info off, both her routing and account number.

The elderly woman, with her adult child, went to the bank immediately to report this activity, and the bank is watching her account for any unauthorized activity.

Scary, or what? And who, exactly is this company, anyway?

BBB investigations came to find that the long distance number given for this company is directly linked to Suntasia, a marketing group for vacation packages/promotions and long distance service located at 8751 Ulmerton Road, Largo, FL, 33771-3832, Web site: www.suntasia.com

This company has amassed 160 complaints as of the release of this alert, and based on BBB West Florida files, this company has an unsatisfactory record with the Bureau due to failure to respond to one or more complaints and two or more unresolved complaints. However the business has resolved most complaints presented to the Bureau.

This company also has an unsatisfactory record due to a pattern of complaints concerning misrepresentation and sales practices, unauthorized billing and credit issues, refund disputes and delivery issues.

This company has responded to some complaints regarding such companies as, but not limited to, FreeStuffForYou, Imperial Majesty, Paradise Vacations, Membership Services, Capital Travel, Capital Vacations, Two Talk Communications, and Travel Agent Network (TAN).

LINK:

http://www.spokane.bbb.org/alerts/alerts.html?newsid=882&newstype=1
Joe
Joe
2007-06-30 20:42:30
Telemarketer
You're welcome Megan. Please let me know if you're investigative team picks up the story. As you can see from my other links, they have been exposed plenty of times before and we need to keep the spotlight on this company. If you need me jusy let me know.
Joe
Joe
2007-06-30 12:59:37
Telemarketer
Suntasia recently changed their corporate name to Strategia Marketing, LLC. Now they have a new website with a different name. The only thing is that it's just a copy of the old one. Take a look.

Suntasia's Website: (former)

http://www.suntasia.com/

Strategia's Website: (new)

http://www.strategia.com/

The only exception between the two is the different colors on the opening page using black instead of gold but the wording is still the same. If want to know who runs this crooked empire, click below.

http://www.strategia.com/home.shtml

Remember it is STILL the same people, same scam (gas, grocery and travel vouchers), same products just a different name.
Capt Kelly
Capt Kelly
2007-06-29 16:03:26
Unknown
I just got a call from that 727 252 0516.

The guy started with a "about your checking account"
i stopped him and said "What about my checking acount"?
He said something like "you made a purchase from an afilate of ours"
I said "Whats the name of your afiliate"
he said something like "I am not allowed to divulge that"
I answered him back with a "_ _ _ _ you" and I hung up
Joe
Joe
2007-06-26 13:43:08
Telemarketer
The Florida Attorney Generals Office is conducting an investigation on Suntasia which is now known as "Strategia Marketing". The attorney generals office though is stating on their website that, "The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law".

Here is the rest of it.

Case Number: L05-3-1172

Subject of investigation:
FTN Promotions, Inc.

Subject's address:
8751 Ulmerton Blvd., Largo, FL 33771

Subject's business:
Inbound/outbound telemarketing sales

Allegation or issue being investigated:

Unfair and deceptive trade practices regarding telemarketing sales and unauthorized debiting of consumer bank and credit accounts.

AG unit handling case:
Economic Crimes Division in Tampa, Florida

If you want to see the information for yourself, just go to the http://myfloridalegal.com and type the letters "FTN" in the search.
Lallis
Lallis
2007-06-26 02:59:03
Telemarketer
I got calls about a year ago, they startd coming every day, once in the morning and once at night.  That lasted for about 2 weeks, until I finally answered the phone and yelled at them. I told them that they were harassing me and I didn't want them calling me anymore.  I had been ignoring them since I got a strange call that I had won $500 in free gas. Yeah right. They wanted me to verefy the address of my bank. I hung up on them and didn't answer until I got so pissed off and snapped.  The calls stopped after that.  But then 2 weeks ago they started again, everyday, once in the morning and once at night.  I've been researching the company, and found out that they probably got my info from Gunthy-Renker.  I will try to sigh up for the them to remove my info from their lists, but I doubt they will. (the link is at the bottom of the page) They are such a shady business as it is. Here is their privacy policy:
http://www.sheercover.com/privacy.php?pactvid ... 2c9af458cb147cc

Also, I found out that Gunthy-Renker and Suntasia are both members of ERA, the Electronic Retailing Association.  Intersting...  I found their 2002-2003 annual report.  It has a list of their sponsors on page 18.  You might want to check if you purchased anything through one of these businesses recently.

http://www.retailing.org/new_site/documents/a ... al%20Report.pdf

Therefore, I found out how they got my info... be careful where you shop!
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