800-409-7235
alice
alice
2011-06-06 20:57:45
Unknown
Just called Yak (call centre in Canada), 1-800-409-7235 and requested that they not call our number again. The rep took our number and stated that we will not receive any more calls. Let's see if it happens.
Saul
Saul
2008-05-29 22:33:32
Unknown
Calm down and save your energy for something a little more substatial then yelling at tellemarketers...geez....
Allison
Allison
2007-09-25 23:56:49
Unknown
They have called me at least once a day for the past week. Today was my third request to be placed on the do not call list. I even requested a registration number to prove they'd added me (as described by the CRTC on their website) but they were clueless. What's this about a $10,000 fine and how do I get them slapped with one?
Anonymous
Anonymous
2007-07-03 13:53:13
Unknown
http://www.michaelgeist.ca/index.php?option=content&task=view&id=950

Looks like the "Do not call" legislation is a load of crap now because of lobbying... Shows we should get on it... read that article and then contact the Minister of Industry.
dd
dd
2007-04-26 22:26:33
Telemarketer
CRTC regulations allow them 30 days to remove a phone number from their calling list
G
G
2007-04-10 19:05:33
Telemarketer
If you get the 800 409 7235 number, call 1 800 490 7235 and ask to be put on the do not call list.And then swear at the operator.
Gary
Gary
2007-04-10 19:03:49
Telemarketer
If you get the 800 409 7235 number, call 1 800 490 7235 and ask to be put on the do not call list.
N,M
N,M
2007-04-05 02:26:39
Unknown
This # has ben calling me four six weeks anywhere from 6-12 times daily.. Hiow do you get these people to stop Grrrrrr

N,M
Cat
Cat
2007-04-05 01:15:22
Unknown
I get a call from this number every day- and this is a retail store! I answer says hello and I get dead air, no one has ever said anything! I'm so glad I found this site, I called the 490 number, and spoke to a rep who said they would remove me from the list. Here's hoping.
Francine
Francine
2007-04-04 23:03:32
Unknown
They are calling me 2-3 times a day  I am home sick and it is realllllly annoying.  They hang up shortly after I answer with no one coming on line at all..
Please end this nonsence for me!
Nick
Nick
2007-04-03 21:50:42
Unknown
I got the same in NFLD several times this week. When I pick up the phone- 2 seconds silence then it got disconnected
YAK Employee
YAK Employee
2007-04-03 02:41:52
Unknown
CEO of Globalive
Tony Lacavera
lacavera@globalive.com
(416) 640-1088 ext. 230

Ezio D'Onofrio
President
Globalive Communications Corp.
The Future of Voice
T:416-640-1088
F:416-640-1089
60 Adelaide St E, 6th Floor
Toronto, ON, M5C 3E4
www.globalive.com
4162791788
4162791788
2007-04-03 02:27:20
Unknown
Correct number to the Call Centre is 1-800-490-7235
6477227001
6477227001
2007-04-03 02:25:00
Unknown
Correct should be 1-800-490-7235 or Main: 1-647-722-2752
6477222752
6477222752
2007-04-02 17:14:20
Unknown
Globalive Communications Corp
Simon Lockie
Vice President and General Counsel
| Direct Line: 416.204.0263 | Mobile: 416.500.3500 |
Concern customer
Concern customer
2007-04-02 17:08:28
Unknown
Send are your email issues and/or concerns to the CEO of Globalive
Tony Lacavera
lacavera@globalive.com
(416) 640-1088 ext. 230

Ezio D'Onofrio
President
Globalive Communications Corp.
The Future of Voice
T:416-640-1088
F:416-640-1089
60 Adelaide St E, 6th Floor
Toronto, ON, M5C 3E4
www.globalive.com
Darren
Darren
2007-03-30 16:10:13
Unknown
Well, I did an Internic search of who owns the site, Yak.ca and it turns out it is
a private individual in the Toronto area.

You can find out that info at www.internic.ca
Just type in www.yak.ca and the search result will give you the administrator,
technical details of the person to contact with regards to that site.

You can even email the contact person (last line below) to forward your complaints.


Here it is:

Domain yak.ca
Status: EXIST
Organization: YAK Communications (Canada) Inc. o/a YAK
Date approved: 2000/10/19
Last changed: 2007/02/15
Renewal Date: 2007/08/25
Registrar: Tucows.com Co.
Description:
DNS1: ns5.yak.com
DNS2: ns6.yak.com

Administrative Contact

Name: Khurram Chaudhary
Job Title:
Postal Address: Yak Communications (Canada) Ltd.
300 Consilium Place, Suite 500
Toronto ON M1H 3G2 Canada
Phone: 1 647 7222751
Fax: 1 647 7222763
Email: domains@yak.com

Technical Contact

Name: Yak Hostmaster
Job Title:
Postal Address: Yak Communications (Canada) Ltd.
300 Consilium Place
Toronto ON M1H3G2 Canada
Phone: +1.6477222751
Fax: +1.6477222763
Email: yakhst@yak.com
Andrew
Andrew
2007-03-29 17:58:32
Unknown
They have called me 12 times over the last 7 days, all with dead silence. I am on the line with them right now.... and was met with silence when I got through to someone, what a surprise.... I complained to the CRTC already... sick of it!!!
YAK employee
YAK employee
2007-03-29 17:37:57
Unknown
I have been guilty of this so many times. We have conversations inbetween pulling calls, then when you say hello you might hear some of the conversation. That happened to me baaad last night because I thought the guy hung up and I didn't put it on mute to pull the next call.


He wasn't tauting you, probably just didn't hear you.
Sorry that happened.
M&M
M&M
2007-03-28 19:53:40
Unknown
PLEASE take my @#$@#@@ number off your GOD DAMN list!!!  What part of "not interested" in your piece of #@$# service needs to EXPLAINED further?  Maybe your
company needs to take some english recognition classes.  Are your telemarketing managers and upper echelon so ##@$%## simple??  Harrassing potential customers are in the best interests of your competition.  So keep up the great work. Your CEO's  will need all the panhandling techniques when the company swirls down the crapper.
Walter
Walter
2007-03-28 19:23:36
Unknown
This number has shown up on call display many times over the last couple of months and I finally answered rescently to dead air about a week ago. Today I answered again to the same thing and after a minute i said something and the man started to laugh and did this several times. He was taunting me. I could also hear many people in the back ground trying to make a sale, I believe.
Jeremy
Jeremy
2007-03-26 19:53:05
Telemarketer
Got a problem with Yak Communications? Call their parent company Globalive Communications Corp. @ 1-877-445-8606 and let them know your displeasure with Yak's telemarketing practices.
Fed up!
Fed up!
2007-03-24 17:13:16
Unknown
I called them several times @ 1800-490-7235

Put my phone on mute...

and waited....

Eventually I asked how annoying this was to them...?

This might get across how fed up people are...!
Pulling Hair
Pulling Hair
2007-03-23 23:40:44
Telemarketer
Tanya,

You and I have had similar experiences. I too spoke to Ken at Yak Canada, who then directed me to the US call station. He informed me that he had received many calls of this nature and that the calls were indeed originating from the United States call centre at 1-866-434-7661. I then called the US toll free number and an operator said she'd forward my number to the company's technician and reiterated to me that Yak US had nothing to do with these calls. I then called Yak Canada again and requested to be placed on their Do Not Call List. In the four days prior to these exchanges, I had received calls from Yak. On the first occasion, some fellow had tried to sell me Yak services. I informed him I wasn't interested and that I was happy with my service. The next day and the following days, I received more calls. Following the days I was asked to be put on the do not call list, I was again called by Yak. I used to be an occasional customer of their pay-per-use LD service, but considering the aggrevation and nuisance these past few weeks, I'm opting never to use their service again. I take great pains to not share my private number and am unlisted, so I'm unimpressed with Yak Canada.
Tanya
Tanya
2007-03-23 21:11:35
Telemarketer
Oh, and I'm gonna email Yak America (info@yakamerica.com) and let them know that Yak Canada is giving us their number, and telling us it's something else. I'm sure they don't appreciate Yak Canada's victims tying up their lines! Yak also has a Montreal office (call 1-450-923-4868), if you want to complain there, too.  
Tanya
Tanya
2007-03-23 21:01:16
Telemarketer
Kayla: Yes, they tried giving me that other number (1-866-434-7661), in an attempt to get me out of their hair. They told me it was the number for a company in Texas that handles their telemarketing. It turns out that it's actually Yak America's number, and Yak America has nothing to do with this. They are just hoping that when you call, and Yak America doesn't know what you're talking about, you'll get frustrated and give up. Well, I don't know about you, but shenanigans like that only succeed in making me more determined! I have repoted them to the CRTC (the Canadian Radio-television and Telecommunications Commission), PhoneBusters, the RCMP and RECOL (Report Economic Crime Online). You Really only need to submit a report to the CRTC and PhoneBusters, as both PhoneBuster's and RECOL are just divisions of the RCMP anyways. To save time I just typed up a report, then emailed copies of the same report. You can email a complaint to the CRTC, using their online complaint form at http://www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E  and you can email a report to PhoneBuster's at info@phonebusters.com. I am also going to file a complaint on ripoffreport.com (Nationwide consumer reporting web site where consumers can enter complaints about companies and view a history of past complaints against companies). Oh, did you see j's post, above ("this is ridiculous since up until today, i WAS a yak customer."). Maybe when they lose enough customer's they'll wake up!
Angela
Angela
2007-03-23 15:56:07
Telemarketer
You mean to tell me it's Yak communication again?? I answered the phone a few weeks ago and this woman tried to get me to switch to Yak communications and read off a whole paragraph on long distance savings and then argued with me that I should switch to them because Aliant charges 5 cents a minute for long distance and they charge 3.5 cents a minute. Big Woop! I was so angry after that call, but I did not notice the caller's number...now they're starting again...well, now that I know who it is, gonna give them a piece of my mind!! How could they even get my number? I'm an unlisted number!!
Angela
Angela
2007-03-23 03:24:53
Unknown
I see the number come up on my phone, when the phone says UNKNOWN NAME or UNKNOWN CALLER even, PRIVATE, we dont answer. Because if it is important they can leave a message. I ignored it for a few days, recognizing this.. then I answered it and didn't say anything or breath. I heard a disconecting sound, and then i guess they picked back up while i was still on the phone, a guy said "HELLO!?". and then he hung up. so i came online and put the number down in the GOOGLE.COM search bar and found all of these posts.
18004097235
Dan
Dan "Aggrav8d" Royer
2007-03-22 22:44:25
Telemarketer
I just called Yak to ask them about this.  They said their telemarketing department is in another office and that they can remove my number from their list (yay!) but it will take up to three days to process (boo!) and that the better solution to be removed from ALL calling lists is to use the form on the website for the canadian marketing association (https://cornerstonewebmedia.com/cma/submit.asp)

If you still find you are getting calls, do what I've always done.  Tell the telemarketer you want to be put on their "do not call list".  They should do it immediately and without question.  One time I got a song and dance about how it would take a month and since I was at my computer I googled the law and quoted chapter and verse, especially the part about $10k fine for calling me again with a 6 month period.

Enjoy!

Dan Royer, Founder,
Marginally Clever Software
j
j
2007-03-22 21:17:05
Telemarketer
you can call yak @ 1800 490 7235 and ask them to take you off their calling list.
1-800-635-2995 1-202-011-3341 1-213-289-9006
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