if usaa call you ask them what is the problem, then you call back the official numbers on the web or the card. never answer questions when they call you. remember these people doing the fraud read this too. so you will be advise to trust the phone calls.

1-800-951-4539 and 800-292-8995 are fraud number. they send me a text with suspicious activity on my debt card but asked for everything related to the credit card to confirm information.  i went to the usaa website and they looked at my accounts and nobody from the fraud department contacted me.  If this happens to you immediately closed your credit card, and you will be issue a new card number within 2 days.  dont give time to these people to charge your card.  Im sure they read this comments too, so take actions immediately through the main number at the USAA web or on your card.

It's USAA, call them back.  Use the main number to be safe.

I got the the same e-mail with this number --- but I too called the main USAA number and was informed that the e-mail was correct.   My card had been compromised.  Thank you USAA.

USAA Rocks!  I also called in to the main line and got connected to the Fraud department.  Thank goodness the sucker that tried to use my account at home depot tried to charge over $1000 bucks and the charge was denied on the spot...

Gotta love USAA!!!

I called the main number as I too, was skeptical.
USAA is the best!
we needed stuff out of town and they just saw too many out of town transactions

I too was skeptical but it was USAA fraud!  There was activity on my account from London...USAA denied the charges and put a hold on my account....saved me almost 400 bucks if not more!

Yes, this number texted me and after talking to them it seemed suspicious because they were reluctant to give me my own information so I got off the phone and called USAA directly and they confirmed that it was their Fraud Department.

Yep this is a real number. I got the text and then a couple of minutes got a call from them too. Come to find out someone went on a shopping spree in walmart. Luckily it was declined and I saved $400. If you don't want to call the number they will probably call you anyways, or you can call their main number and get to their fraud department. Hope this helps someone.

Got a text from this number about suspicious activity, and phoned up USAA separately to check on it.  Forgot to verify the actual number, but there was indeed a fraud attempt on my card, so I'm assuming it's legit.

This number is a legit USAA fraud alert. Don't ignore it - I called their main number and contacted the fraud department and there had been a legitimate fraudulent charge made on my debit card. They were able to freeze the account, reverse the fraudulent charge and send me a new card with new numbers.

I just received a text from this number as well and I did call it as well as followed up by calling the number on USAA's website.  The person I spoke to from the number off the website did verify that this is a valid number for their fraud department and actually went over the same information that I did from that number in question.

This is a legitimate number for USAA's fraud department.  I received a text about fraudulent activity on my account and discovered someone had made $300 worth of charges to my account.  Called them back at that number and the issue was quickly resolved.

This is a real number, do not take it lightly, it is USAA!  We had a voicemail on the house phone to call and they told us about someone charging $3.09 to our account and then tried to take three different charges of over $300 for airline tickets.  Some criminal will probably read this and try to use it.  When in doubt, take the number down and call USAA, ask for the fraud department and they will verify the fraudulent charges.

I recieved a text from this number saying there was suspicious activity. I emailed USAA  about the text message i recieved and this is their response...Its a SCAM. Shortly after i recieved this text there was an attempt to make fradulent charges on my account. I do not know where the above people are getting their information but below is what USAA, the company itself, has to say. Enjoy

"Dear ...



Thank you for reporting the questionable email you received. The message was not sent by USAA, and you should delete the original from your inbox. You may also forward a copy of the email to us at abuse@usaa.com.

Because many email scams contain harmful computer viruses, we urge you to visit our Privacy & Security section for information about anti-virus, spyware and firewall protection. You can also find information on other ways to protect yourself against fraud.

Please keep in mind that we do not ask for personal or account information in an email. If you have additional questions, please call us at 1-877-632-3002.



We value your business and the opportunity to serve all your financial needs.

Thank you,
Diana Hernandez
USAA "

Same message with this as the return number.  Yes it was a legit number

We got a text with this number and a call on our house phone.  That number does go to USAA's fraud department and there was suspicious activity on the card.  There was an attempted charge of $1 from Yahoo Wallet, which is used by fraudsters to probe accounts.

I did not call the 800 number in the text message because I was not sure.  I called the bank's main 800 number as listed on the website's "Contact Us" page and they transferred me.

I also received a text about fraudulent activity but didn't recognize the number.  So I called one of USAA's main numbers and was transferred.  There was in fact a fraudelent charge on my account.

Yes, I received a VM saying to call this number that there was fraudulent activity on my account. Indeed there was and this was a line to USAA. It initially takes you through the original USAA phone tree before you get to the fraud dept.

I got the same text.  I was suspicious.  So, I called USAA directly and handled it from there.  And yes, there was suspicious activity on my account ... fraud.

I got a text from this number claiming that there is suspicious activity on a USAA debit card. (I don't have this type of card)