This is a call, either directly from Tidewater Physical Therapy in the Central Virginia area, from their internal collections department, or, it is a call directly from the collections agency to whom Tidewater Physical Therapy refers its accounts for collections.

The person who called was about the most pleasant collections person with whom I have ever had contact.

It is a collector with which Tidewater Physical Therapy contracts out their collections work. "Christine" was the person who called us. She tried to be all hizzy, with me. She has also tried to get us to pick up by calling from a variety of cell phone numbers.

Correction: "Christie" is the seemingly seasoned veteran of collections who has been calling us from this outfit, which is the outside-contracted collector for Tidewater, as I describe in the above post

We believe that we have been deluged by calls from Christie, albeit from a seemingly a random spate of numbers, locations, and means (landlines, residential and biz, cell phones) as she can fathomn to attempt

As many who might read this, we don't pick up any calls which caller ID as a person or entity we don't know, and, when there's a doubt, at all, we just let it go to voicemail/machine/hell, based on the notion that your friends leave you messages, when they can't reach you, knowing that you'll call back

Christie, I'm pretty sure, based on the timing of the calls, has used a local Richfood warehouse phone of 804-746-6000, an un-Google'able local number or 804-767-0981, a local residence which directories show as owned by DL Hawkins, 804-233-6336, a Central Virginia (Providence Forge is the town or municipality) residence which directoris show as owned by Kenneth Vaughn, 804-966-5672, as well as, over the course of quite a few weeks, other cell phone numbers and other untraceable landlines in an attempt to get us to pick up, so that she can facilitate the collections of a debt, so that she can personally profit...all stemming from a paid-and-THEN-clawed-back Blue Cross/Blue Shield treatment...all stemming from my being let go from a job, on the 18th of a month, insurance having been paid for on the first, only to be told that we were not covered, from the first of the month, based on my termination.

THAT's more than you want or need to know

In short, don't pick up calls that you don't recognize. That's why you're paying for caller ID

I have to say this was the nicest collections agency for health care agencies I have ever spoken to in my life.  The rep Stuart was pleasant, kind and just excellent in my book.

I just have to say WOW>>>> Thanks.

the person that called me was very rude and even laughed at me very uncaring and nasty

I have received multiple calls from this number the first group of calls, although excessive, the callers were polite and professional. However, the last call I received from this number was very different. The man was extremely rude, cruel and unprofessional. He badgered me from up on his high horse and steered the conversation in a direction it did not need to go in. I feel extremely disrespected, if he had handled matters with a better attitude he probably would have gotten alot further.

Christie, per vm, re "acc't with Tidewater Phys therapy"

I have made an entry for (804) 381-4879, as well, which I suspect our assigned collector, Christie, to have used, along with (804) 746-6000 (which is the office of a Richfood warehouse, inexplicably), and, over the course of some weeks, other numbers, perhaps her own home landline and/or landlines or cell phones (or business phones) of friends, family, or random places, to try to trick us into picking up

It is a collections outfit that Tidewater Physical Therapy contracts their collections out to, not their own collections department. "Christine" tried to be a hard a** with me. She has also called from more than one cell phone, at other times.