Just got a text from this number saying I won a Bahama trip for 2 for $25/each. If you're a business... don't you dare send them, or anyone else for that matter, your statements, anyone asking for sensitive information is identity theft-scam central!
We received a phone call from this company today and they posed to be "in charge" of our credit card swipe machine. They wanted me to fax the last two months statements to them and they would get it taken care of immediately as we had been charged 2% more than we were supposed to. I put them on hold and called our credit card processing company and they said it was a scam. BEWARE!!!!!
I also just got the call from Arthur. Very pushy and very dishonest. I did go through the trouble of sending my statement and going over it with him. He conflated and manipulated the numbers to make it look like there would be huge savings (for example including the interchange fee in the fees charged by my current processor, but not in the fees that would be charged by his company), and then when I did the math and questioned him on it, he avoided answering direct questions, changed the subject, and just kept saying "Just sign the contract and send it over so we can just see if you even get approved." Also, when I said I wanted to Google his company, he urged me several times to search for First Data, and not Tier One Processing. "We're only the marketing side of First Data" was his excuse, but it's obvious that he simply didn't want me to come across sites like this. I'm not sorry for the time I spent though, because it was about time I took a good look at my merchant processing account and understood a few things better.
I just received a similar call. I will not be faxing them anything, but can you tell me what they are wanting off our statements and what they are up to with the information.
Also hae been recieving call from this number ( Wendy) wanting us to fax over a copy of the statement said that we were being over charged. Glad I looked up the number>
just received call from this no and she wants my credit card statements ,told me to fax on 855 725 9988
she said calling from clear one processing.
They keep calling about our cc proccessing and saying we are paying too much and want info
Requesting that we fax copy of recent statement re: Durbin bill recently passed to process overcharges that were allegedly previously reported.
Just received a call from Wendy with Tier 1. Same as above. She said their company oversees the merchant providers to ensure that the client is not overcharged. Also asked that I fax a copy of my statement. Won't be doing that thanks to all the comments here.
This number called my office 25 January 2013 asking for "the owner," They claimed an invoice problem with our credit card terminal. They left a name and an extension number. My office called back to say we own our terminal. There was heavy background noise and then they closed the connection.
Just recieved the same call. We were overcharged in Nov and Dec and they wanted me to fax over my statement to them so they could go over it line for line with me. Name given was Tier One and my call back was to a Brandi Stephens. She wanted to wait on the line while I faxed over the statement and I told her that I would not be faxing right then. She wanted to know when so that she could give me some kind of confirmation... NOT FAXING ANYTHING TO HER!!
"Wendy" called saying we were overcharged on our merchant account. When asked if they could speak with the owner (only knew his first name), I told her 3 times he would be out for 2 weeks but that I'd be happy to take a message. She declined and just said she'd call back. Considering we don't have a merchant account, not too worried about passing this message along.
Just got the same thing today, they are really hitting any public records HARD.
THANK YOU GOOGLE!!!!
Got a call from this number today, very similar as above. She wanted me to fax statement from our credit card company, as we are paying too much... Thanks for the heads up.
Same thing happened today. I called our bank and was told this was a scam. I hate loser companies.
Call from this number and pretty much same as above.
Wanted to talk to our office manager about credit card overcharges.
Rates going up again in January and they want to save us money becasue they are a credit card processing wholesaler.
They pretend as if they are with your current processor and are their wholesaler.
When you tell them that if they were...they'd know who to call and who our processor is.
Told her I'm good with who we use and take us from their call list.
Bogus clowns that need to get a life.
Boy you must be as dumb as a box of rocks. You fell for their "scam" hook-line-and-sinker! This is called lead generation. They call your company, you told them you process credit cards with PayPal. That's all they want.
Now they have a commodity that they can sell to a merchant services provider for $5-10. Later a salesperson (or several - they'll generally sell the same leads over and over) will be calling you (or coming into your business in person) and say, "we understand you're processing through PayPal. This looks very unprofessional to your business image and we can save you X.XX over PayPal's processing rates."
I have received several calls from these folks over the past several months. Each time they present themselves as our merchant service provider and each time they state an audit shows that we have been paying a higher rate than we were supposed to be paying. Then they ask for statements. I tell them if they don't have any statements how did they do an audit. I have also informed them that I am with XYZ and they try to tell me that my company is a "processor" and they are a wholesaler. There is no such thing. They also try the "I called earlier and was told to call you back" routine.
They don't identify themselves unless you push the issue then they say "Tier One". This is not a legitimate processing company so BEWARE!!!
I just had a call telling me i have been overcharged monthly on my Credit Cards wanting to know if i had a credit card swip machine ,and wantting me call her back with my account statement..This is a scam Beware!!
Arthur from Tier 1 also called me today. I took done all the info and then looked the number up as he was waiting on hold for me to Fax the paperwork to him. After seeing it was a scam, as I thought, I hung the phone up. He then called 5 times in a row after that with me not answering the phone. THEN, another number calls, of course I'm going to answer it because its a business phone and it might be a customer. Nope, it was him again. The caller id said Maze, Joy 214-579-0561. So watch out for that number as well.
This number called my business identifying itself as First Tier Providers. She (Nicole Gibson) had a similar spill as many posters above have noted. She got nothing from me and I hope somebody at some point can figure out how to shut down these scammers. They are nothing but trouble and should be punished appropriately for trying to take advantage of us.
got a call from Arthur from a company called Tier 1 and wanted me to fax over my statement from our credit card processing group. he said the account was red-flagged because we were over charged. He was very pushy and demanding - dead give away!
Received a call from this number Christine Brown said we had to fax our statement to them cause we over paid on our percentage of transactions. We called back and talked to a Vickie Taylor and she said that didnt happen. This company is a con the call back number is a run around. Do not get suckered into this.
They call weekly and hang up. Can hear lots of people talking in the background.
Frozen in AK
Our business received a call and forwarded the msg to me, the bookkeeper. I returned the call and was told that they were auditing accounts and we were being overcharged. I needed then to FAX our merchant's statement. I told them that they should have that info already. I was then told that they were the wholesaler while the service we used was the processor. I asked many questions and was told that I could speak to the supervisor. I then called our cc processor who said that there was no such thing.
We recieved a call from this number and the guy said that he was our merchant service provider and asked a few questions that if they were our service provider they would have already known. Don't fall for this, it is a scam, I called our account representative aat the company we use and she informed me that they would never call and ask personal info from customers but have had a few that got scammed and lost transactions.
DeeDee Hall just called with Tier 1, wanting to speak with the person who handles our merchant accounts. I told them they were gone for the day, but I can take a message (bogus, but whatever). She said she wants to talk to us about being overcharged and that we are due a refund (right....). Said her number is 866-301-5564, ext 1311 (but it came up as 855-781-2364). Said it was very urgent and wants us to call her back ASAP, and then she hung up on me. Ok - that's a great way to get a response. Sounds bogus, and we get lots of calls about "merchant services" from multiple numbers all the time.
Someone from this number called twice today and wanted me to know that I should be getting lower rates on my credit card processing. They wanted thie info from my Apr, May, June statements. Hot biting on this one. Wish these scammers would go away!
not biting on this hook-line-and-stinker
This company appears to go by many names including Title One. Beware! This is a scam and I have alerted the local authorities as well as the BBB.
Attempted Scam Victim
Our company just received a call from this number. They wanted to know how our credit cards were processed. We do all of our credit cards through PayPal, and he said he would make note of it and then hung up. This is a SCAM and a half. Very scary. Not sure what he was digging for, but he didn't get it. BEWARE OF THIS NUMBER!!!