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Darilyn Jackson
Darilyn Jackson
2013-06-26 04:50:34
Unknown
If this is the case about a lawsuit I am wondering if they have changed their name to keep the scam going. all this is VERY similar to my husbands situation which started in Jan of 2013. He had talked to someone today from REC EAST wanting more money but for the same situation. Beware of REC EAST as well!!
Bobby
Bobby
2013-04-18 18:14:23
Telemarketer
I also received a call from Access Travel, a Tina Moore to be exact. Same story that we had 12 FREE weeks with RCI they would like to rent out for us. Total of 1788.00 charged to our credit card. Waited 30 days, called and was told it was still being processed. Got suspicious and started searching online, found all the posts about SCAM. Called her back and ask for refund. She got very defensive, talking and screaming over top of me, said I was screaming, I just told her I wanted our money back. She hung up! I called again, told her I wanted to speak with supervisor, got Kenny Taylor.  He told me I was not entitled to it, they had a signed contract, I informed him it was not signed by both owners, and we never did get the hard copy in the mail to sign. He said he was sending the refund thru to the merchant right then. Waited another 30 days, still nothing. In the process now of contacting all the places I can. Already did BBB in Florida and several more. Putting the word out though and hope people will be more diligent than I was, check them out first. Its a SCAM!
Patty G
Patty G
2013-03-25 21:51:31
Telemarketer
I received a call from Access Travel Network in November 2012.  They told me that I had 12 timeshare weeks through RCI that were going to expire at the end of the year.  They convinced me to pay $149 for each week and promised these 12 weeks were to be used at a Software Convention in Las Vegas in January.  They said I would receive a cashier's check for $14,400 10 days after the convention.  Every time I called them they told me they couldn't use them for that convention and now they were going to try a different one.  It is now March and it is too late to dispute the amount with my credit card.  This company is a big scam!!!
Mark K.
Mark K.
2013-03-08 23:45:57
Telemarketer
Access Travel Network is a SCAM. They offer to buy expired dates from timeshare companies and ask you for money up front. The BBB has them listed as a SCAM. The DOJ just filed a massive lawsuit against them according to the DOJ and BBB websites.
wyatt
wyatt
2013-02-06 00:17:32
Telemarketer
Called today from 407-545-6617 and left message on my machine stating I should call back about my RCI membership. I am a member of RCI but the caller ID said "ATN ext2024" and this 888 phone number she left does not return to RCI. Older woman identifying herself as Ronelle Brooks.
Mark in SC
Mark in SC
2013-01-26 12:47:13
Unknown
Received same call (Kay Murphy) stating that I had 15 weeks to use or they would expire shortly, of course.  They claimed that the weeks were going for $1000-1300.  I checked my account before I held any further discussions and checked out this number on the internet.  Shock, I don't have 15 weeks, not even close.  There has to be a way for me to play along and have some fun with them.
Anita Banks
Anita Banks
2012-12-04 22:24:17
Telemarketer
This company is a scamm!! I believe this companies license will expire 4-2013, If you havent tried to get your money back, you better get busy now!!!!  THis company called me (memeber of the Do NOt call registry) to sell my 12 weeks of vacation. The csr threw lots of big corporate companies to make you think the companies were waiting to buy the vacation weeks. Soo misleading!!  She proudly states that Nascar is one of the leading companies that will be buying your weeks.The CSR highlights the 90 days guarantee money back. when you get the contract it's not part of the contract that you sign, its on a leaflet like an after thought. Oh, if they tell you they have a legal dept.... not true I am still waiting on a call back. I think  its been over a week!! Get your legal advice fast!!! Sneaky company!!!!!
M Brassard
M Brassard
2012-10-16 18:39:39
Unknown
Thanks for sharing, just got a call from the same phone number, stating the same scam, 6-12 timeshare getaways to pay upfront and they give you the money back (and more) about 90 days after. The guy was named George Cruze. I was suspicious, I looked more on the net and found your posts.
Gray in NC
Gray in NC
2012-07-30 19:41:33
Unknown
29 July UPDATE ? JUST received a credit to my card for exactly $745.00 (the amount still owed me) from ACCESS TRAVEL NETWORK, through their merchant CTC, also of Orlando, Florida. This means that all my complaining directly to ATN and dispute filing everywhere I could find on the web to complain has finally paid off. Those sites included, first of all and most importantly, directly with the credit card company because their action was to ?withhold the amount of the dispute? from the merchant. That meant that the merchant (not necessarily the company doing the charging, but rather a merchant who may have a legitimate relationship and volume with the card company) was missing an amount equal to the disputed amount. They do not like that for a variety of reasons, most of which are detrimental to their operation: loss of revenue and subject to contact from officials (governmental or credit card related) asking questions that may expose them for what they are. (I will leave that description to the reader.) Here are the offices and websites that I contacted to report what appeared to be nothing more than a ?scam? because of the upfront money required rather than a deduct from the proceeds that they themselves promised once they ?rented? my timeshare out. (Remember: when you pay upfront you reduce or remove their incentive to perform so they will not.):
These were contacted directly by me to report the events and their failure to cancel and refund as requested on three separate occasions:
Florida Attorney General?s Office    http://myfloridalegal.com/
Florida Department of Agriculture and Consumer Services        http://www.800helpfla.com/
Federal Trade Commission        http://www.ftc.gov/
Do Not Call Registry            https://www.donotcall.gov/

Conclusion:
This whole story presents us with two possible conclusions. First, that Access Travel Network, Inc. is a legitimate corporation who would have cancelled the contract because I asked them to do it, but they were so surprised by my request that they were slow to resolve the issue to my satisfaction (17 days from my first request). Nah, I don?t believe that either. So we are left with the conclusion that my filing a dispute with my credit card company, the legal entities sited above, and all the websites that I could find, and then telling ATN about exactly what I had done must have created some doubt in their corporate minds that this was just going to go away by itself. They CHOOSE to refund as a credit the last half of my money in the hope that the credit card dispute would settle itself (it did) and they could proceed to do ?what they do?, which is charge unsuspecting timeshare owners an upfront booking fee for ?rental weeks? that are never expected to rent, but which the owner will not realize for at least 90 days and more than likely 180 days, which will mean too late for any cancellation OR refund and probably will just be ignored by most victims. This is almost the ?perfect scam?? unless someone (everyone?) reports them, harasses them legally, and stays after them relentlessly until they fold and you get your money back (?). Now all I am out is the time it took me to accomplish my mission and get a full refund and the time it will take me to contact all the same sites and finalize my story with this saga. Time well spent, in my opinion.
30 July UPDATE - Received a call from PAUL ROBERTS asking if I had received the second half credit for $745 from CTC to my credit card. Told him that I had been notified on Sunday. He asked if I would contact the websites where I had filed complaints and correct or update the complaint. I stated that I would.
Gary
Gary
2012-07-19 04:18:16
Telemarketer
Scam operator out of Orlando, Florida called ACCESS TRAVEL NETWORK, purporting to sell the "free weeks" of your timeshare IF you pay the booking fee upfront.

Received a phone call on 10 July 2012 from ACCESS TRAVEL NETWORK and he offered to sell my "free weeks" (due, according to them, to expire in August 2012) of my timeshare. He said they "required" me to pay upfront for the booking fee of $149 per week for 10 weeks. Said they would send me a contract to consider and sign and return via fax. When I got the electronic version of the contract (11 July), that clearly stated "7 day cancellation policy" on the form, I reviewed the document and saw no protection for me after the initial period so I wrote CANCEL in large letters and faxed it back to them with a request for "immediate refund" of the charge against my card. Then I received another call from a different person offering to cut the charge in half and to issue a credit for that amount ($745) and then to call back on 12 July to ?review and finalize? all the details. He left a message later that day with a "tracking number" for the credit that was going back to my credit card. Same guy called back in the afternoon of 12 July (three hours later than he told me he would call) just as I was sending another fax demanding a refund for ALL charges because my credit card had no record of that tracking number or a credit pending. When I told him I was cancelling the whole thing without ever signing the contract and that I was within my seven day window to cancel, he hung up on me. I then filed a dispute complaint with my credit card and filed an online complaint with the Florida consumers' department. My credit card company has informed me that I have no obligation to pay until the complaint is resolved by them and the merchant.
On Saturday, 14 July, I received a message from my credit card informing me that I had received a credit of $745 from the merchant and that my card company ?considered the matter resolved?. I immediately called the card company and explained that I was not satisfied with the amount (half) and that I wished to open another dispute for the remainder. They did that immediately. THIS IS STILL CLEARLY A SCAM DESIGNED TO GET AS MUCH AS POSSIBLE FROM PEOPLE WITHIN THE SEVEN DAY CANCELLATION PERIOD and thereafter nothing may be cancelled or claimed.
Gary Wilson
Gary Wilson
2012-07-19 04:11:07
Telemarketer
Received a phone call on 10 July 2012 from ACCESS TRAVEL NETWORK and he offered to sell my "free weeks" (due, according to them, to expire in August 2012) of my timeshare. He said they "required" me to pay upfront for the booking fee of $149 per week for 10 weeks. Said they would send me a contract to consider and sign and return via fax. When I got the electronic version of the contract (11 July), that clearly stated "7 day cancellation policy" on the form, I reviewed the document and saw no protection for me after the initial period so I wrote CANCEL in large letters and faxed it back to them with a request for "immediate refund" of the charge against my card. Then I received another call from a different person offering to cut the charge in half and to issue a credit for that amount ($745) and then to call back on 12 July to ?review and finalize? all the details. He left a message later that day with a "tracking number" for the credit that was going back to my credit card. Same guy called back in the afternoon of 12 July (three hours later than he told me he would call) just as I was sending another fax demanding a refund for ALL charges because my credit card had no record of that tracking number or a credit pending. When I told him I was cancelling the whole thing without ever signing the contract and that I was within my seven day window to cancel, he hung up on me. I then filed a dispute complaint with my credit card and filed an online complaint with the Florida consumers' department. My credit card company has informed me that I have no obligation to pay until the complaint is resolved by them and the merchant.
On Saturday, 14 July, I received a message from my credit card informing me that I had received a credit of $745 from the merchant and that my card company ?considered the matter resolved?. I immediately called the card company and explained that I was not satisfied with the amount (half) and that I wished to open another dispute for the remainder. They did that immediately. THIS IS STILL CLEARLY A SCAM DESIGNED TO GET AS MUCH AS POSSIBLE FROM PEOPLE WITHIN THE SEVEN DAY CANCELLATION PERIOD and thereafter nothing may be cancelled or claimed.
VMIKE
VMIKE
2012-06-29 18:13:29
Unknown
I got a call from an unknown source
Dorothy
Dorothy
2012-06-17 02:44:52
Telemarketer
They are a scam timeshare company called Access Travel Network. I was scammed by them but reported them quickly.
Iris
Iris
2012-05-31 18:48:26
Telemarketer
I live in Hawaii and I got a call @ 4:30a.m.!!   I already spoke to them once & told them I wasn't interested.  Now when I try to call back the number, I get the "all circuits are busy" recording!!
TS
TS
2012-05-22 18:42:52
Telemarketer
Just called but left no message.  This time I could hear tons of solicitors talking to other people on phones in the background as the caller who called me hung on & on before hanging up.  Reporting caller for calling me who's on the do not call list.
TS
TS
2012-05-21 17:55:13
Unknown
Called but left no message
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