888-963-8178
John
John
2014-07-02 21:57:10
Unknown
You can sue.

If Charter is calling your cell phone (not landline) without your express consent, you can start a class action under the TCPA (Telephone Consumer Protection Act).

I am being represented in a TCPA case by the IHateTelemarketing attorneys:
http://ihatetelemarketers.com

Highly recommend speaking with them if you're willing to be a class rep.
Nathan
Nathan
2014-06-26 19:33:00
Telemarketer
Signed up for Charter Internet srvice ONLY 2 days ago and have recieved 3 calls in 2 days from them trying to upsell me, The lady I talked to tried to direct me to their website to update my own privacy information and said all of that would stop with in 30 days, told her that I was not going to recieve calls from them for another 30 days and if one more call is recieved from them to my cell phone I would contact legal counsel with intentions of filing a lawsuit on the grounds of violation of the TCPA, she immediately stated she could not discuss legal matters advised her was not discussing legal matters was making her and Charter since we are on a recorded line fully aware of my intentions. We will see if the call cease or if I will file a lawsuit.
Michael Carlyle
Michael Carlyle
2014-02-03 17:48:21
Unknown
They contacted me about verifying installation but then tried to sell me TV and phone. I already told them I wasn't interested! I already knew my installation date and it's two weeks away, so the call was essentially to annoy me!
Tamianth
Tamianth
2014-01-07 20:06:57
Unknown
Read the law, wrong! A new law went into effect the 16th of Oct, 2013..
http://www.tcpalaw.com/
http://www.kleinmoynihan.com/publication/new- ... ctober-16-2013/
read the law
read the law
2014-01-07 20:05:35
Unknown
if you have an existing relationship with an organization, the do not call list does not apply
Charter Customer
Charter Customer
2013-12-17 22:47:44
Unknown
Looked at this site to see who called me, then re dialed and yes its Charter to tell me about "new exciting services"...
janis Craft
janis Craft
2013-11-19 00:02:39
Telemarketer
This has rang my house since I ordered and no installation yet. Seems like they will be in line with Dish Network with fines for penalties. You have to complain.
jules
jules
2013-09-13 04:24:36
Unknown
They call sometimes more than once a day. When I answer, it immediately hangs up. No idea who it is, nobody to talk to, no message.
h2osandy
h2osandy
2013-07-15 20:23:41
Event Reminder
It is Charter. I order internet and they told me the computer will keep calling me back until they install. They call the number you give them.
sb
sb
2013-07-11 21:59:46
Unknown
They say they're with Charter. When I called them and asked directly if they are Charter or a third party, they said they are 3rd party and do marketing work for them. I then proceeded to thank her and hang up the phone. :)
Annon
Annon
2013-07-03 20:13:25
Event Reminder
Charter Communications
Roof
Roof
2013-06-14 17:50:50
Telemarketer
Received a call from this number. I called back and told them that I do not want to be harassed for additional sevices. Stated that I will cancel my service if I received another unwanted phone call. Was told that it would take up to 20 days for the calls to stop. They have been given fair warning....
Mike
Mike
2013-06-13 23:12:45
Telemarketer
Repeat calls several times a day. We do not answer.
We do business with Charter. If it turns out to be them, we will be switching services. This is rediculous.
Mike
Mike
2013-06-13 23:10:51
Telemarketer
Repeat calls several times a day, I do not answer.
We do business with Charter... if it turns out to be them, we will be switching services.
Ron
Ron
2013-05-15 14:46:34
Telemarketer
Charter trying to get me to bundle my services. I don't want their phone service as it sucks! They don't want to take NO for an answer!
While typing this I called Charter. I don't know how they think that they have the right to call me although I'm on the DNC registry but told the operator that the next time they will be charged $500.00.
You can call 1-888-438-2427 to have yourself removed from their calling list, e-mail or mail advertising.
Veronica Swarens
Veronica Swarens
2013-03-26 20:47:09
Unknown
It is indeed Charter. I received calls from this number twice and no messages were left. I called it back. They were calling to verify my installation but also tried to sell me other services. I told them to only call me regarding my current service and to remove me from future sales calls. She said she would remove me but that it could take up to 20 days for the calls to stop.
Robin
Robin
2013-03-12 19:40:09
Unknown
Charter Communications trying to upscale me.
Julie
Julie
2013-02-28 15:20:56
Unknown
The same has been happening to me. I answered the phone once and no one answer. After a few second, the line went dead. I called Charter back and they figured it was a call to confirm installation of Charter services. I work at an apartment complex, so that made sense to me. However, the representative couldn't figure out which apartment it would have been for. It was a waste of my time.
AB
AB
2013-02-26 17:17:58
Unknown
Called them back & said they were Charter Communications. Didn't leave a message though.
Chris
Chris
2013-02-14 20:46:07
Unknown
I have been getting calls everyday from that number as well. I called the number back and it was Charter Communications
Michelle
Michelle
2013-01-24 22:33:08
Unknown
Called back that number from my work phone...it's Charter Communications.  A***oles.
Michelle
Michelle
2013-01-24 22:23:13
Unknown
Called again...this time on the message (over 2 minutes) you could hear Ozzy Osbourne music in the background.
Michelle
Michelle
2013-01-23 20:40:43
Unknown
888-963-8178 has been calling everyday (sometimes twice a day) since 14 Jan 2013.  I just let it go to voice mail and they leave no messages.
Michelle
Michelle
2013-01-23 20:37:08
Unknown
888-963-8178 calls every day since January 14th, 2013, sometimes twice a day.  I won't answer it, just let it go to voice mail...won't leave a message.
jj
jj
2013-01-18 20:29:55
Unknown
This guy sounds very very suspicious...said he is Charter ...knows my name..
MS
MS
2013-01-18 19:30:20
Unknown
Called talked about comcast...sounded really weird
atpa
atpa
2013-01-13 18:25:02
Unknown
called several times....left no message
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