Spoke to a nice lady, who asked for the person in charge of shipping. "Speaking"
Then asked my name.

( humm... who am I today?.. umm  Jake, yeah... that sounds good)

This is Jake speaking.

Asked if I ship full trucks or just pallets.

Told her we ship small boxes via USPS or UPS, a few times a month.

Wanted to still send me information for shipping truck loads.
Told her we never do that, just small boxes, a few times a month.

Blah blah blah, thank you good bye.