Robot calls 6 times daily. Balance was paid to home depot 30 days ago, but calls continue. Attempted to navigate the robot system to report payment, message said please hod for a rep, then call was cut off after 5 minutes of elevator music.. I have cut up my Home Depot card, and gone to Lowes. I am a contractor & spent about 11k there last year. This dispute was over a $93.00 payment...it seems like these guys are real geniuses!

Report it to the FCC and the FTC as a "DoNotCall" violation.  That's what I did.

me too.
What can we do abou it?

Caller I.D. simply reads "Texas".  No voicemail message indicating the purpose of the call or its intended recipient is ever left by the caller.  I also receive multiple daily calls from the above numbers at my workplace phone number.  According to the website 800notes.com, many people are being harassed or annoyed by this caller.  According to 800notes.com, the business has been recorded by various consumers' Caller I.D. systems as "CTI", "Citicard", "Citicard collections", or some variant thereof, however, as they continue to deprive me of the courtesy of knowing for whom they are calling or for what purpose, I do not feel obliged to answer their calls, or to endure their harassment, which is why I am filing this complaint.

Here is the log of calls I’ve received:
02/07/2008 – 11:32 am from 972-655-0010 to work
02/06/2008 – 6:56 pm from 972-655-0010 to home
02/06/2008 – 4:37 pm from 972-655-0010 to work
02/05/2008 – 8:34 pm from 972-653-1000 to home
02/05/2008 – 4:08 pm from 972-655-0010 to home
02/05/2008 –  4:06 pm from 972-653-1000 to work
02/05/2008 – 11:34 am from 972-655-0010 to home
02/05/2008 – 11:31 am from 972-655-0010 to work

They are a bill collector from one of your private lable credit card accounts

[b]PHISHING scam![/b] they use 2 numbers mainly, (972)655-0010 AND (972)653-1000

Received a call yesterday 1/13 at 4:10pm. Received calls before, but didn't know that I could report it somewhere

I've started getting these calls as soon as I activated my tracfone... I don't have any credit cards, nor am I in any kind of debt. I've never even applied for any credit cards from any stores or anything.

Our calls from this number are all in Spanish and they leave no message.  How do we stop it?

I get about four or five calls a day from this # 972-655-0010 and a few days ago I started getting calls from 972-653-1000. Both #'s never leave a message and I haven't had any response when I answer the calls. I can hear people talking in the background, but they never talk to me.

Report it to the FCC and FTC as a DONOTCALL violation

Report it to the FCC and the FTC as a "DoNotCall" violation.  That's what I did.

I've gotten 2 sets of calls from this number from 2 different people today. Both were very hostile & aggressive. They seemed to be scam callers trying to badger people into revealing personal information. They hung up when I confronted them. I don't have any reason to have debt collectors call me & debt collectors probably wouldn't be afraid to identify themselves.

The caller is legit. I forgot to make my february payment on my gas card.... Hope this helps someone out.

This phone # called me and didn't leave a message. I do have a citi card but  I pay on time. I have a cell phone how did they get my #?

This number 703-655-0010 and 972-655-1000 call at least 5 times a day.  I have told them to stop calling.  My number is on the "DO NOT CALL" registry and they need to stop harrassing me.  I told them my situation and they still continue to call.  Please stop them.

This number has called at least 3 times a day at my house and many more than that at my parent's.  They are asking for my father!

This belongs to Citi - probably about the family of private label cards:  HomeDepot; Shell; ExxonMobil; Sears

how is it illegal? Stealing money is illegal that is what that is called when you use money and don't pay it back or avoid making payments.

We do  know your account number but due to security reason we do not give out your account number during outbound calls. Outbound calls are less secure than inbound calls there for limited information and account changes can be made. If she asked for your social she probably meant the last four numbers not the entire thing. If your still iffy you can always ask for the last four of the account number, they can give out that info or your account password.

citi bank collector.

Come on people, this is a scam. Never give out your information and if you don't know who it is, don't call them back!  If you have any questions, call the bank directly.  They're basically relying on the fact that SOMEONE in this country will have a late Home Depot or Citicard bill, call back and give out all of their info on the phone.  If someone isn't on the line immediately it's because they're using an automated system to ping the phone calls.  

Sheesh.

I do have a late Citicard bill, but this whole thing sounds like a scam. I know the numbers to call to discuss the payment plan I'm on and this is NOT one of them.
This sounds very similar to a scam that recently got outted by the BBB in August. There is a band of either off=shore or California based foreigners who got a hold of sensitive bank info, ss numbers, etc. They call and harrass anyone about a bad debt, payday loan that's not been paid up, and tell you you will go to jail if you do not give them a cc number to pay up right away. They demand you have your attorney of record call or else you are going to be served with court papers and sent to jail which is b.s. because in the USA you don't go to jail for an unpaid debt. The catch here is they have so much of your personal info you might be scared into paying. But most people react to their harrassment (THEY ARE WICKED RUDE) realizing something is fishy. Especially if, as in the above examples, you do not HAVE any payday loan, never took a payday loan out, or paid one off a while back. Here it seems it has to do with Home Depot. This sounds like these idiots are just at it again trying to scare you into paying them money. THEY ARE A PHONEY COLLECTION AGENCY. THIS IS A SCAM. They call random nos. that's why a lot of us are getting calls for a card or account we don't have. They are simply betting on you being in trouble with an account and wanting to settle it up by paying it off (giving them your account info so you can be scammed out of $$$).
REPORT THIS TO THE FTC.GOV
or to the ic3.gov FBI online
These people are criminal and need to be stopped!

Are these those Nigerian scams?  Sounds like some one is trying to get some money from people, but they don't want to be forthcoming, and that sounds like a scam.  They alleged to be collecting, but have no information on you, and want you to divulge your personal information.  Never give your SS# out to anyone, especially over the phone.  Most banks ask for a secret password, and they don't ask for your SS#, if they are the bank they should know that information already, and they should do everything they can to protect it.

972 is a Dallas area code

they harrass all day

It is for a credit card, not Citi, but they collect for Capital One, Household Bank, everything but Citicard

COLLECTION AGENCY  COLLECTION AGENCY  COLLECTION AGENCY  COLLECTION AGENCY
COLLECTION AGENCY  COLLECTION AGENCY  COLLECTION AGENCY  COLLECTION AGENCY
They call incessantly all day every day and when you get to the phone, they hang up, shoddy practices from a COLLECTION AGENCY, people wise up, they are collecting bad debts, dont give them a minute of your time, what they are doing is absolutely illegal, good luck trying to reach someone, there is no working number to call back, they buy bad accounts from loser companies because they only hire s****eads!
COLLECTION AGENCY  COLLECTION AGENCY  COLLECTION AGENCY  COLLECTION AGENCY

I keep on receiving a call from this phone number and I would like to stop them now. Please help.

i just got a call from this number and it said please hold for next available assistant from then the girl answered and asked for a name i have never heard of...

THEY CALL A LIST 3 TIMES A DAY!! NOBODY ANSWER ONLY ANSWER MACHINE ,TODAY I CALLED BACK , FIRST SAID THIS MESSAGE WILL BE RECORDED, SOMEBODY WITH INDIA ACCENT ANSWER AND I TOLD HER THAT THEY CALL ME SEVERAL TIME SHE SAID IT WAS FROM CITI BANK AND TO GIVE HER MY CREDIT CARD NUMBER, I SAID NO WAY, AND THEN SHE ASK ME FOR MY PHONE NUMBER AND SAID SHE COULD NO HELP ME UNLESS I GIVE HER MY CREDIT CARD NUMBER, THAT MAYBE I OWN OR I'M LATE IN PAYMENTS, WHICH  I KNOW ITS NOT THE CASE, NONE CREDIT CARD NEVER CALL FOR LATE PAYMENTS, THATS HOW THE MAKE A LOT OF MONEY!ANYWAY I DON,T KNOW HOW TO STOP THIS CALLS, ANY SUGGESTIONS PLEASE?