You are retarded.

This merchant is tech support fly by night shop in Kolkata in India scamming customers from US/UK by calling them and saying they are calling from Microsoft and there is a virus in customer's PC and to clean it, they charge customers on their credit cards. Later customer realized that this is a scam and calls for refunds. We only came to know when UK consumer protection agency called us about this company who was using our US company's name to call along with Microsoft to scam. Please see http://whocallsme.com/Phone-Number.aspx/02080990390 for more info. All of their transactions became liability to us since their account was never allowed for phone transactions and we had to terminate their account, refund to their customers as per our agreement with our acquirers. We have filed a criminal legal action against this group.

Mr. Kaushal Kumar and Mansha.

Director

Secure Tech Support Pvt. Ltd.

+91-983-029-9476 (Mobile)

+91-33-4004-4761

+1-267-344-1404

+44-208-099-0390

Please note the UK number is also on the complaints from the whocallme link. We had asked this merchant various times to submit proof of invoices, audio recording, access logs from customers which they were never able to submit. Thereby their agreement had been terminated and money held by the bank for customer refunds. We are pursing these scumbags in UK, India and US courts for several violations.

The complaint you see below is also filed by same group.

Didn't leave a message.

i to had call from that number and parted with 79 pounds plus for a years free of problems but now my computer is now worse than ever .with a lot more people offering to sort out my coputer problems you dont no who to trust these days ,especaliy a novice like me .

Your dumb Indian firggin loosers!  You scammed my dad who's getting old and not too tech savvy not to mention getting him on abad day.  If I knew who you guys were I'd burn your house down, but you know you house is probably some shack.  Don't trust these guys, they are a scam

This is linda from fixonclick.com.... we are amazed to hear the response ... and i would like to appologize to our unhappy customers and we would like to tell you what ever problem you have faced our sales, tech, finace team have tried to resolve the issues on earliest and if any of you have not been satisfied then we have always issued a refund to you... if we have not been a legitimate company we wont have issued a refund... so there happy and unhappy customers for every company and so we do too... now its all on our own call that to judge and rather than being infulnced by wrong people.

Fix on click are scamming everyone. They are also bombarding this board with 'genuine' users stating the service is great.

Hey fix on click - here is my ip address 9155.0FF.tw4t5.

Go back to your s****y little hovels and scam your own mothers. Pricks.

SCAM!!!!
Had a cold call from 'Fix on Click' 02080 990 390, 17-Dec-2010 from a guy called Kevin Walker. He had an Asian accent and the line was broken so communication was difficult. He said my computer was sending error codes to his technical dept due to a malicious infection in my software.  He was very vague but asked me to check my computer. Sceptically I did. Start - Control panel - Admin tools - event viewer - system & application. it shows up a load of error, warning and information codes. Oh I'll have to put you through to one of my engineers he says!! At which point told him to call back because the line is so bad. While off the phone I did some checking and low and behold it's a scam!!  They want a fee for fixing your computer. Make sure you don't fall for this one and definitely don't give them remote access to your computer!!  Take a walk Walker!!
Dave ;)

I have tried in vain to get in touch with fixon click.com but to no avail and now realise that I have
ben conned after  parting with money for a serv ice I did not get.

I had a call this morning saying I had downloaded a virus without knowing and could I switch my computer on and they would fix it. Indian/american accent? Kevin Walker was his alias? Asked address and only would say Victoria Street, London. Rather than waste my time winding him up I hung up. 100% scamming shysters.

I agree with everything said above. I received a call advising me they were responding to an error report from my pc, I had reported a fault to Microsoft the day before so was duped for the first fifteen minutes of a very long call. They knew my name and the town I live in so were pretty convincing at first. I am not quite as computer savvy as you guys so was horrified when they put the fear of God in me saying my computer was under imminent threat and only their technicians could save it. Only when they started talking about me paying for maintenance contracts did I smell a RAT and started questiioning them. I asked for names and addresses and nearly laughed when I was told the guy with the extremely thick Indian accent was called 'Humphrey' - Really? They asked for my payment details which I could enter on a 'secure' payment form' that they would send to my pc.When I refused he became quite annoyed insisting they were a reputable company and did not understand my concerns. I asked for their address and was told London Victoria, I explained that was not an address it was an area but he would not give any more details. I got their phone number but he refused to tell me where he got my name and phone number from, this is a worry - They are not connected with Microsoft in any way

Scam scam scam.  Can't verify their service - as I wouldn't let the tech that phoned me access my PC. He LIED, LIED and LIED again about the information he had, the settings on my computer, and the company he worked for.

Wrote an article on my experience at http://tinyurl.com/fixonclickscam

At the very least - they are overpriced, and will 'solve' problems that they invent and don't exist at all... at the worst, they can steal your private data and install goodness knows what on *your* computer.  Was interviewed by BBC radio today on the subject.

Stay well away.  Call someone you trust if you have problems.

Chris.. F*** OFF..

I had a call from these guys and I appreciated their help. Sam was able to solve all my problems whichever I was facing. I really appreciate The supervisor SAM.

The bogus testimonials are hilarious!

Anyway I wish these guys would stop ringing me. Each time I tell them where to stick it but they keep on calling back! Annoyed that they have my number.

The guy who I spoke to put me onto his supervisor when I asked him how many people they had duped that day. I tried to extract as much info as possible from him such as the company number, company address etc. All I got from him were that they were based in Victoria (yeah right) so I said ah excellent I live near there (I do) could we resolve this face to face? He denied me an address saying they can't give out information.

The supervisor gave his name as 'Lance Peiterson', though his thick indian accent didn't convince me!
These guys really must prey on the un-tech savvy, as they took me for a complete fool. I asked them for their credentials and they asked me to 'google microsoft' as if I didn't know who they were!
Instead I cited the top hits on google for 'fixonclick' which are all pretty shady!

THIS IS A SCAM DON'T GIVE OUT ANY INFORMATION

I love how the phony praise posts are all so obviously written by people with English asa second language. Learn to spell and use the right words and syntax or you'll never fool anyone.

14 -05 10 recieved a phone call from these people - again as above making out they were from Microsoft -unfortunately I was sat at my computer when they called. They wanted remote access to my computer, the guys accent made him hard to understand but I smelled a rat. I asked them for their phone number he insisted he would pass me on to his supervisor, I let him prattle on about selling me maintenance he insisted my machine with at great risk unfortunately for him I am a techie & sent him off with a flea in his ear - DON'T FALL FOR IT - accreddited technicians don't need to cold call & hassel you with dire warning about your computer - do your homework & only go to a recognised professional!

Good grief, could you be any more obviously agents of this dodgy bunch of jokers?

"Ken smith", "alexpesy", "shanepwell", "davidbk", do you go by names like "Bob", "Sam" and "Bill" when at your desk in Bangalore or West Bangladesh?

I had a call from these guys, and it's such a patently disingenuous means of getting people's money... DON'T TRUST THESE GUYS AS FAR AS YOU COULD THROW THEM!

i got a trojon in my computer which was removed by fixonclick technician and i am happy with their services and suggest other's to try their service.

On 12 April, 2010, I was having difficulty with some areas on my computer and
contacted the help center of Fox On Click.  The call resulted in a personal contact
with a representative, Roger, who in a very short time was able to determine the
troubles I was encountering and solved those within a very short time.  I was very
satisfied with the service rendered by the technician and recommended the service of
Fix On Click for even those who may consider the;themselves experts.
Ken Smith

Hey, I got a call from these guys a few days back. Asked if my computer was running slow. I usually get hundreds of calls offering free trips to free cards. and I usually hang up on these. Don?t know what happened, I told these guys yes. And let me tell you, they were awesome. My computer is considerably fast now. No idea why they are called scams, but they really helped my computer gain speed, and that's what matters to me.

I got a call from 2080990390 regarding my computer. They said they will speed up my computer and they will provide me maintenance for my computer. I have used their service for single time and didn?t find anything wrong with my computer. My computer is running better than before. I have their telephone number which I have verified. I have got a correct place for my computer.

after reading Dave's write up i too got scared as have made a payment to FIX on Click. and was worried about my PC and money but as they accessed my PC. after they accessed my pc and did the job i was not that satisfied. As they made my desktop look wiered. Font became small and writting was not as crisp as before. i thought i have made a loss on money, i was about to ask for my money back. but in a little while a got a feedback call from their agent and i explained my problems to him, \he asked for another chance to rectify the mistake. then they connected me to their senior technician and then within seconds he changed all the looks of my desktop, it looks far more better than before. and after that i was happy.

Rather dave, last week when my grand son visited me and accessed my computer, i dont know how but he some how mistakenly deleted all my mails from out look. and this created a big problem for me. as i had all my medical information it. I was scared to death. i called this respective company for help, though i was not too hopefull. but good gracious with 4 hours of hard fight the retrived every single mail.


Hats off to them, i enquired the concerns also which you have marked, and they replied very honestly. they have served me more than what i have paid to them just loved it..

I am troubleshooting for a friend who got talked into paying money to these people and has not heard from them since. I have been able to find out a few things:
1. They operate from India. There does seem to be a UK phone number, but no office.
2. They offer, at a high price, what you can obtain and do on your computer for nothing
3. In their small print, there is a statement that for any information you give them, you also give the right to pass it on tothird parties. So you can expect to be bothered by other 'companies' offering you things and trying to get your money. FixOnClick have probably sold your details and made even more out of you.
4. They are NOT connected to, authorised by, or in any way endorsed by Microsoft. How they got your number was nothing to do with Microsoft error reports - they only go to Microsoft, and that's where they remain.
5. They sell by deception and mis-informing you. They get you to run checks which produce lists of information, then bamboozle you into thinking that those lists are detremental to your PC, when in fact, they are just your PC doing its work.

If you are happy with what they have done, that is almost an accident - and you have lost control over personal information as a part of the cost. You decide if that is worth the money they conned from you.

i love fix on click company .. its good company .i m very happy with fix on click guys. they already fixed my all problem of my computer.. i m very happy now . mac was a good agent .he help me out.

I got a call from this company and didnt believed them but some days later  the problems they showed got so accute and i was almost unable to work. I even got scared for my important files. so finally called  02080990390 the helpdesk no and explained my concern to them and then i had a word with supervisor Alex, who made all effeorts to help me just by some money they assured me a year long same excellent service. I am impressed with this and recommend to every one as they had solution to all my pc problem that too at a very low price.

sssssssss

xxxxxxxxxxxxxxxxxxxxxxxxxxx

i repled to them and paid i dont know how saf they are

fabulous service

i got a strange call this morning, reagding my computer, i thought it to be a cold call, they offered me computer diagnosis and i thought lets check. so i followed the instruction given by him. he showed me some infected files. i thought he was bluffing, then he gave some valid reasons for thoose infections. i was still not sure.

then i had a word with their supervisor and he told me that computer needs regular maintenance. he started explaining every thing they did on my computer. that sounded practical and true. then they asked me for regtration. before that they resolved the minor issues is was actually facing on my PC. i went for the registration. After that my computer was working much faster.

They give me periodic survey calls and extentd support when required. after regtering with them i have piece of mind, and i am not bothered for my computer any more. as these guys extend excllent service. as last month i was facing some crucial problem with word and i called fixonclick, they resloved it very quickly. as well as now i have more knowledge about computers than before.

I have recommended this service to my friends also. as their help is very usful. they give all the effort to resolve the issues in given time.tahnsk to these guys.

i got a similiar call but theses guys did a fabulous work. my computer was extremely slow and it was in a pathetic condition but ater the diagnosis they explained me every thing and gave reasons for the problem which was quit appealing. after they extended support to my computer it work faster and secured. its very impressive