Who is calling me and for what reason

got a call from this number and a woman identified herself as first merit bank customer satisfaction. I said we were in the process of closing the accounts because of dissatisfaction and she replied she couldn't talk to me because of HIPAA rules. I went downstairs and my elderly dad told her to talk to me. She repeated the HIPAA bit and when I told her that was medical privacy, she apologized and meant financial privacy and that I wasn't a signatory on the account (true) and we both had to go to the branch. Trouble is, that this is the bank that seemingly worked with the scammers who took tens of thousands of $ from my pennypinching dad 3 and 4 years ago, before I started taking care of him full time, including many using bank checks, which this bank (branch manager or corporate I don't know) then said they couldn't trace. My dad and also-elderly and sometime immobile uncle twice in the past 6 weeks or so had me make cash deposits to an account, and the branch manager said she knew people were taking advantage of my dad until I became involved. I also told this caller about a bounced utility bill and how I paid it out of my own account. Now, as a result of this multi-party call I learned that the deposits and my dad's social security were to savings accounts, yet automatic withdrawal of utility bills comes from checking. By evening I learned from my dad that he doesn't want me on the account but wants to transfer the funds to another bank because of the schenanigans and branch complicity (he wants to believe the fraud was really for kids' medical expenses even though calls at the time to the involved hospitals couldn't confirm it).

Keep getting weekly calls from this number. I am left with no voicemail. I do bank with first merit, but I don't have any line of credit that they would be calling about. I attempted to return their call and am left with an automated attendant.
Kind of suspect if you ask me.

These people call everyday..they are harassing

Yes, I just got a call now, and they hung up on me when I answered.  Real nice!  I guess gone are the days when people apologized when they misdialed!

this is first merit bank. i believe it's the recruiting department

Got a call from this number