there are a solicitation call center for Direct Buy.  You can look them up on the web.

On this call, we were informed that we didn't win the major prize at a recent building home show but we did with the alternate prize of an Android & a $250.00 gift certicate.  How faimilar are you with Best Buy he asksed?

Somewhat as we had a membership awhile back (lie) but didn't renew as we didn't take any advantage of the offerings (even bigger lie).

He then say, "oh".. in that case it makes you ineligible for the alternate prizes...

I have been getting calls from this number for a week now.  I decided to call it back.  I got an answering machine that said "thank you for calling direct buy".