401-365-1126
RI, US
Bunny
Bunny
2014-05-28 15:25:53
Unknown
They call my house 7 days a week. In the morning, on weekend at 7:20am. And nighttime they call 8:45 pm. This very annoying . I wish you would do something, or I will.
Jay Gotra Alliance Alarms VMS Alarms
Jay Gotra Alliance Alarms VMS Alarms
2014-03-12 15:49:16
Unknown
Announced today 3/12/14:

http://www.ftc.gov/news-events/press-releases ... called-millions

FTC Reaches Settlement With Home Security Company that Called Millions of Consumers on the National Do Not Call Registry

The Federal Trade Commission, with the assistance of the U.S. Department of Justice, has settled a complaint against a Massachusetts-based home security company that illegally called millions of consumers on the FTC?s National Do Not Call (DNC) Registry to pitch home security systems.

According to the FTC, Versatile Marketing Solutions (VMS), under the guidance of its owner, Jasjit Gotra, called millions of consumers whose names and phone numbers VMS bought from lead generators. The lead generators claimed that those consumers had given VMS permission to contact them about the installation of a free home security system, but in reality, they had not. In its complaint, the FTC alleges that the defendants? tactics violated the Commission?s Telemarketing Sales Rule.

The sales leads were obtained by illegal means through rampant use of robocalls from ?Tom with Home Protection,? fake survey calls, and calls to phone numbers on the National Do Not Call Registry. According to the complaint, VMS subsequently called these consumers without first checking to see if they had registered their telephone numbers on the DNC Registry.

In addition, the complaint alleges that VMS ignored warning signs that the lead generators were engaged in illegal telemarketing practices. For example, many consumers contacted by VMS complained that they had not given the company permission to call, nor had they given permission to receive a robocall. Despite mounting complaints, VMS continued buying leads from the same lead generators, and calling consumers using those leads.

?Companies that use lead generators must exercise due diligence when they buy lists of phone numbers,? said Jessica Rich, Director of the FTC?s Bureau of Consumer Protection, ?or else they can be on the hook for illegal telemarketing. Relying on a say-so that the numbers were obtained legally, or that the consumers have agreed to be called, even if their numbers are on the Do Not Call Registry, isn?t enough.?    

According to the complaint, between November 2011 and July 2012, VMS made more than two million calls to consumers to try to sell home security goods and services. Of those calls, at least one million were to phone numbers listed on the DNC Registry, and more than 100,000 were to consumers who had previously told VMS not to call them again ? another violation of the DNC rules.

The stipulated final court order settling the charges prohibits VMS and Gotra from making abusive telemarketing calls and from calling any consumer whose number is on the DNC Registry, unless they can prove that they have received written permission to make the call or that they have an established business relationship with that consumer. Further, it bars defendants from calling any consumer who has previously told VMS not to call them again. The order also places restrictions on how defendants can obtain and use lead-generated phone numbers in the future.

Finally, the order imposes a $3.4 million penalty judgment against the defendants, with all but $320,700 suspended due to their inability to pay. The entire amount will become due if the defendants are found to have misrepresented their financial condition.

The court settlement announced today resolves the FTC?s complaint against Versatile Marketing Solutions, Inc. also doing business as VMS Alarms, VMS, Alliance Security, and Alliance Home Protection; and its owner, Jasjit Gotra.

The Commission vote authorizing the staff to refer the civil penalty complaint to the Department of Justice, and to approve the proposed consent decree, was 4-0. The DOJ filed the complaint and proposed consent decree on behalf of the Commission in U.S. District Court for the District of Massachusetts on March 10, 2014. The proposed consent decree is subject to court approval.

NOTE: The Commission authorizes the filing of a complaint when it has ?reason to believe? that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. Consent judgments have the force of law when signed by a district court judge.

Information for Consumers and Business

The FTC has a new blog post for consumers on the DNC Registry, as well as two consumer education videos explaining robocalls and describing what consumers should do when they receive one. The Commission also has a new blog with business education information. General information on the DNC Registry is also available on the website.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC?s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC?s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.
Samantha
Samantha
2012-11-13 17:39:35
Unknown
Are you serious? The people making the calls don't pay for them. They don't care if they're calling China.
Samantha
Samantha
2012-11-13 17:37:40
Unknown
You realize that the specific person you interacted with is just trying to do their job, right? I worked for VMS for a while. They make you follow the script to the T, so anything the reps says is part of the script, not what they actually want to say. When I worked there, they just handed us a bunch of pieces of paper and said to call each one. I didn't know if they had already been called, I didn't know if they were on a do not call thing, I didn't know anything. I just called the numbers they gave me and read the script.

If you calmly explain that you don't want the offer or that you are on the Do-Not-Call-List, they'll throw away the paper with your number on it. [However, I also know for a fact that if you freak out, a lot of the people working there find it amusing to purposely leave you on the list to piss you off. Yeah, it's messed up, but that's what they do, so save yourself the trouble and just say no thanks.]
jay
jay
2012-10-16 12:52:12
Unknown
If they are calling with the intention of setting up a face to face meeting,  to market products and services,  it is not against the rules of the DNC.  Regretably it is quite legal.
sam
sam
2012-10-16 12:49:33
Unknown
idiots?   Read back over your post.   I'll bet the 3rd grade was the toughest 3 years of your life,  Genius.
Jack Reacher
Jack Reacher
2012-10-16 12:13:39
Telemarketer
Here is an easy fix for alarm company harrassment.  When they call, agree to the system and when the installer shows up, tell him "to go f*** himself".
informedtelemarketer
informedtelemarketer
2012-06-14 20:15:31
Unknown
Ok so heres the deal, FGF calls you people off leads YOU provide to marketing solution companies. Pay attention, Total Survey Solutions & Landmark Solutions are people who collect.your data & then turn around & sell it to ALL sales consultants, NOT just security companies. Also FGF only calls from one 1800 #. There are many different companies with the same leads as them. By the way im not a criminal, just a widowed mother who was struggling before fgf hired me. I know longer need to work there but I can tell you at least the promotion staff through this company does not need to be rude, they get paid wether you say yes or no. I will tell you they are required to conyinue ro call until you answer and verbally say "im not interested, do not call" if you are interested check out www.2gig.com and FGF concepts. There promotion is true & a better deal than ADT & Brinks combined. Hope this.is.helpful
U First
U First
2012-05-01 08:57:34
Unknown
I DO HAVE sympathy for you, but just be aware we Americans can understand your so-called American name of Bobby or Dave. Thanks Igbal, but we know you are from India.

Just hang up the phone when we say we do not want your product.

We know you have a script to read no matter what we say, but the law is this: If a person says they are on the DO NOT CALL LIST, you must stop yacking and hang up the phone.  

Otherwise we will get your company name, and phone number, and sue you. So there goes your $90.

By the way, my job is now overseas, I had to train some boob from Mumbai and now he has my job. It sucks. But that's life.

As as you guys say.."Dis is the wife" (Instead of saying this is life). Anyway, please listen when we don't want your stuff, hang up, and move on to your next phone number.

Tanks a yot.
U First
U First
2012-05-01 08:53:31
Telemarketer
DO WHAT I do.

When they start jabbering, just say in a Chinese accent:

"Hewwo. You have reach the Hong Kong Office of the Minstry of Human Relation."

As you say this in a Chinese accent, they will slam down the phone so hard so be sure to have the receiver away from your ear.

They will be scared because they will think they called China, and will stress over the bill that will come the next month. They will not call your number again for fear of calling China.

It works!!!   Nobody calls me anymore!!!!  Yes, I'm on the Do Not Call List, but it doesn't matter.

Let me tell you how they call you. Say the prefix is 845. So they call 1123, 1124, 1125, etc. and if you are 1126 then your phone rings.

Try the above. It will work for you. And you will laugh your head off:)
Jenna
Jenna
2012-03-19 21:59:00
Telemarketer
Hi I would like to tell you that I was just working there for a month.. That VMS is a joke. Now I could tell when I called people that there was no such survey ever taken. Ive done plenty of telemarketing and sales and this place was just not right. Now I worked on the Prov office. My boss was Joe Moretti. Nice Guy. Then some guy Sonny ( the regional manager) so I was told came in. Mind you I did my job very professionally. Sonny came in and called each one of into Joes office separately and fired each and every one of us stating that the prov. office is being closed down. WTF is up with that? Some people have been there for 3 years and just out of the blue fired. I waited until today three days later to see if they were hiring for that office and thay said yes. Now our numbers were up and actually beating corporates office, so what the heck was going on. That company makes no sense. All the complaints I read from the BBB before I was hired but I gave it a chance. Pfftt. They actually state that they have an A rating with the BBB, but they most definately dont
Chris
Chris
2012-03-01 16:18:43
Unknown
Do you have the script that they use?
Acel
Acel
2012-01-07 01:42:19
Telemarketer
I do not want to hear from that VMS anymore. I think those people are just trying to steal people's identity and get as much info they can. Just be very careful about them. They had called my number and told me they are returning my phone call, meanwhile I've never heard from them before.
They are so ridiculous and dumb. I don't want them to ever and never call my number anymore.
Tracy
Tracy
2011-11-22 19:42:31
Telemarketer
I hate these annoying scum-sucking, bottom-feeding trolls. Same company, different number. VMS rep, "Chris" called me from 404-913-3954. Tried to tell this onerous jerk that my number was, is, and ALWAYS WILL BE on the national DO NOT CALL REGISTRY. He wouldn't shut up long enough for me to get a word in edge-wise. Too bad his number showed up in my Caller ID. Gee, sure hope that little turd appreciated the profane voicemail that I left. Maybe now he'll get the message: NO MEANS NO, you sickening, disgusting,annoyingly putrid POS!!!!!!!!!!!!
doe
doe
2011-10-26 21:42:03
Unknown
Ray
HERE IS THE PROBLEM...we do not want our cel phone minutes userped.  PERIOD.  We do not want to be harrassed incessantly, seven, eight times a day, and those are MY two minutes...NOT yours.  When we press one to be taken off the direct list, as well as being on the DNCR Nationally--that rule applies to YOU.  How arrogant it is for you to think we OWE you our time when we clearly want to be respected???
TheMan
TheMan
2011-10-03 23:54:08
Unknown
Go with a local alarm company that has the required liscense for alarm installation. These clowns are not allowed to operate in Pennsylvania.  Because none of them can pass the required background check for their techs.  That should tell you something.
gramj46
gramj46
2011-09-12 19:11:45
Unknown
I also have had pushy and poor repore with vms alarms looks like   a scam to me. Besides they know when your alarm is set and how to bypass it
dw172
dw172
2011-09-01 22:41:32
Unknown
I keep getting calls from VMS @ 469-941-4146 and they are rude and when someone besides me answers the phone and asks what this is about, they refuse to say.
VMS employee
VMS employee
2011-07-16 00:04:41
Unknown
Hi Guys, I've been currently working for the Indian BPO
company of VMS alarms since Apr 19,2011...My real
name is Prawal Gurung but we have use the american Alias
name during calls...I call as Wendell Jones or Jade
Gallagher...Since it's expensive for VMS to hire american
workforce, they have set up a BPO co.in India where we have
to work our as**s off all night long just for al 90$ p/m...
Well...! the marketing tactic is very deceptive & i do feel guilty
pitching it but it's no scam, you will get ur money's worth...
I wud request u guys to @least listen wat is it all about...
P.S. if u get a call from me try & be a little cooperative
& if u r not intrsted in getting a security system thn @least
agree to talk vt my promotional manager that will make me 1
trnsfer...Our target is 6 sales & 60 trnsfer...help me guys! :))
AggravatedByTelemarketer
AggravatedByTelemarketer
2011-06-21 20:52:23
Telemarketer
14069488156 They use this number too.  I have received 5 calls on my home line and 2 on my cellphone since June 8th.  3 calls yesterday alone and 2 calls today.
I engaged the caller to get as much information as possible.  He said he was from VMS Alarms, "my local AUTHORIZED GE Alarms dealer".  He said that, "I and 9 others in my area were selected to receive a FREE alarm system". When I appeared interested he put another 'heavily accented' male, his supervisor he told me, on the line. They kept repeating that I must be a homeowner and the only investment would be the call service that I must agree to.  "Only $1.00 a day".  When I tried to get a call back number he kept insisting the he would call ME back.
I have already reported this number to the FTC through the No Do Call Registry.  Do the same when you receive these calls: https://complaints.donotcall.gov/complaint/complaintcheck.aspx
huffee82
huffee82
2011-06-15 20:41:59
Telemarketer
these a@#holes call all the time from differnet numbers hers their numbers 401-490-2724  401-490-2725   401-649-4353    469-941-4146    401-435-0333   401-649-4356  ...they also call from america home se  selling security systems same deal you won  a free home security ... numbers they call from 972-290-0837  and 972-290-0865....  we told them we were not interested and a very polite no thank you  and they wont stop calling they switch between this 2 companies one is in rhode island the other is in texas i am currently writing down each time they call and send it 2 the local police ...we dont answer their calls anymore but they wont stop its a game to them ...hope they get what they deserve rude pricks....
jeff
jeff
2011-06-06 20:46:56
Unknown
calls me at 6:20 am yesterday. how do i make it stop?
Fritz
Fritz
2011-04-20 22:05:12
Unknown
Ray:

There's NO excuse for repeated calls to individuals registered on the "do not call list."  That is a violation of Federal law and a complaint can easily be filed.  As an attorney, I would suggest filing such a complaint and taking other action as well.  Contact the BBB and the Office of the Attorney General.  As one time, in the not so distant past, a splinter of this company was allegedly located in Cranston, RI.  They have since moved leaving no forwarding address.  Surprised?

FGF is conducting fraudulent business practices.  It's a scam that starts with a phone call allegedly conducting survey.  It seems innocent enough and there's no sales pitch at that time, but the stage is then set.  Within a short time period another call will be placed indicating that "you" have been selected from ALL the survey participants to receive the system.  The extent of the system has already been mentioned.  As soon as I heard these lines, I instructed the caller to put me on the "do not call" list.  And, yet, I received a phone call the very next day.  I immediately filed a complaint with the Feds and locally with the BBB.

Businesses making unsolicited phone calls to consumers deserve the worst treatment.  I am more than happy to give such treatment to them and you should give them the same.  After all, they are trying to steal your money by false pretenses.  That's a crime, so give them what they deserve.
GF of VMS telamarketer
GF of VMS telamarketer
2011-04-19 15:59:45
Telemarketer
Hello,

I want to first and formost say this ANYTHING hat come from VMS alarms is a scam.  My ex boyfriend wroked there for a long time.  The only reason why he lasted was because he has the gift of gab that most people NEED to have in order to preform and make money at VMS.  The stories that he used to tell me were bad, he always reported calling people getting their information and then stealing it (see why were not together).  DO NOT GIVE ANY OF YOUR INFORMATION TO THEM!!!!  Most of the people they hire are drug addits, rapist, and downright identy theft crimals.  Dont trust them.  FGF is another sub division and the guy who owns it has a mile long wrap sheet.
jess
jess
2011-03-25 17:05:02
Unknown
the whole company lies..they have so many phone numbers and offices.they hire criminals who cant get jobs anywhere else. they are a fraud company..let the world know..don't let them protect your home. We need protection from them...
alison
alison
2011-03-25 17:02:20
Unknown
call your lawyer and tell him..they are drug adicts and criminal.i use to work there and my bosses would smoke crack right in the office. they are the worst people out there. I wouldnt want someone fresh outta jail for robbery protecting my home.... FGF concepts 401-943-4900 is a sub branch and they are the worst.. and they pay less than $3 an hour...f*** vms...dont let them in your house.
albert
albert
2011-03-25 16:58:49
Unknown
vms are liars..work someone else..they do illegal credit checks,their payroll checks bounce and they are a bunch of criminals and drug addicts. get out of there as fast as you can.
jessica
jessica
2011-03-25 16:54:52
Unknown
yes everyone should be aware that vms alarms is a bunch of criminals, drug addicts and scam artists. they check your credit without permission, and lie. your monthly rate will go up every year. DO you want drug addicts protecting your family..i dont think so..if you get this call hang up...fgf concepts is a sub divison of vms too..please everyone be careful..they are the people you want to protect yourself from.
marley
marley
2011-02-15 01:19:46
Unknown
401-434-4585  saying the same
Ray
Ray
2011-01-22 23:47:29
Telemarketer
Ok, so I currently work for VMS Alarms. Thank you Kira, I didn't know any of what you just mentioned. I've only been here for a few weeks. That is quite ridiculous. Anyway, I do have to agree with the fact that even still, I'd rather have VMS than ADT. ADT only covers 2 doors and makes you pay the activation fee. VMS, the system, activation, installation: FREE. Also, we do cover FOUR doors and we'll include windows. Though, windows do cost. Some of the reps are total dicks. In that I won't disagree. BUT! The people we call can also be TERRIBLE! We're just told to come in, read a script, and that's it. My office won't continuously call unless you were terrible to the rep on the phone. Then we have done it as payback in a sense. I've been cursed at and told a number of disturbing things. One woman told me she was going to kill herself and for me to leave her alone and then freaked because I sent the police to her house because I was genuinely concerned for her well being.
Im verring off topic here... I know alot of people think that this is a scam and I don't blame them because we are calling you. But honestly, just take 2 minutes out of your life to hera the rep out and kindly tell them no if you really are not interested. Who's it hurt?

We don't do monetary transactions or take personal info over the phone. And by no means are we "casing" your house.
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