I got the call from this number again. I do not why.

http://411.ca/business/profile/6197710

It is Moneris. If you have ever inquired about their services or equipment, they will call incessantly to follow up.

Calls about once per day - no message left - no id on call display. Why do they bother?

Well hello stranger, hope all is well with you.

5515746110 text me.

Got dead air.

BBB Reliability Report for

Moneris Solutions CorporationBBB Rating A
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about this business:
BBB Accreditation
BBB Rating
Business Contact and Profile
Additional Locations and Phone Numbers
Customer Complaint History
 Government Actions
Advertising Review
Industry Tips
BBB Copyright and Reporting Policy



BBB Accreditation: This business is not a BBB Accredited Business.


BBB Rating A

Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F.
Click here for an explanation of BBB Ratings

Business Contact and Profile

Name: Moneris Solutions Corporation
Phone: (866) 319-7450
Fax: (866) 607-6665
Address: PO Box 219 Station D, Toronto, ON M6P 3J8
Website: http://www.moneris.com
Original Business Start Date: January 2000
Principal: Ms. Diana Lizotte, Law Clerk
Email Address: diana.lizotte@moneris.com
Type of Business: Credit Card Processing Service
BBB Accreditation: This company is not a BBB Accredited business.


Additional Locations and Phone Numbers

Additional Phone Numbers

Tel: (800) 663-7400
Tel: (800) 268-8644

Additional Fax Numbers
Fax: (416) 734-1153

Additional Email Addresses
maryjane.timmins@moneris.com

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 18 complaints about this company in the last 36 months, our standard reporting period. Of the total of 18 complaints closed in 36 months, 11 were closed in the last year.

These complaints concerned :

+ 6  regarding Billing or Collection Issues  
2 - Improper collection practices
3 - None of the Above - Credit, Billing or Collection Complaint Issue
1 - Unauthorized bank debits

+ 7  regarding Contract Issues  
1 - Failure to honor a contract or agreement
4 - None of the Above - Contract Complaint Issue
2 - Unauthorized changes to the contract or agreement

+ 2  regarding Customer Service Issues  
1 - Inappropriate behavior by customer service personnel
1 - None of the Above - Customer Service Complaint Issue

+ 3  regarding Service Issues  
1 - Failure to honor service estimate or agreement
1 - Improper or inferior service
1 - None of the Above - Service Complaint Issue
 
These complaints were closed as:  
+ 16  Resolved  
 10 -  Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
6 -  Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.

+ 2  Administratively Closed  
 2 -  BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Technical contact:
   Name:              Renato Lozano
   Job Title:         Security Consultant
   Postal address:    Moneris Solutions Corporation
                      3300 Bloor Street West
                      Toronto ON M8X 2X2 Canada
   Phone:             416 734-1363
   Fax:               416 734-1067

Administrative contact:

   Name:              Diana Lizotte
   Job Title:         Law Clerk
   Postal address:    Moneris Solutions Corporation.
                      3300 Bloor St. W.
                      Toronto ON M8X 2X2 Canada
   Phone:             416-734-1229
   Fax:               416-734-1153
   Email:             diana.lizotte@moneris.com

This number is Moneris Solutions and they are for merchant credit card accounts.

416 840 1360 belongs to Moneris solutions (merchant accounts I think) but definatley Moneris

Same thing happened. One ring then hung up

One ring and they hung up.