425-390-8132
WA, US
tammy
tammy
2012-11-14 21:10:21
Unknown
keep calling use this number and 4253908132 and 321-800-5151 and 408-412-4097
james
james
2012-11-10 04:43:48
Unknown
They use a prepaid phone to get credit info can't track  there con's but there going to get busted
james
james
2012-11-10 04:38:29
Unknown
They are scamming but did not  give them credit card number they cant lower your interest there idiot's go to prison do time
Mary
Mary
2012-11-08 16:46:05
Telemarketer
I just received a call from this number, said it was Card Services. and she said she wanted to help me lower my credit card rate. I told her that I didn't have a credit card and how did she get my number and information. She would not tell me, just that the information she has showed I have over $3000 in debt and she could help lower my credit cards. She also asked me to stop yelling at her and she would explain. I was not yelling, yes my voice was raised because I was irritated. She would not give me any other information and when I told her to remove my name and number from her system, she hung up!!!
Sea Otter
Sea Otter
2012-10-11 03:45:29
Telemarketer
Calls all the time.
Sabrina Butler
Sabrina Butler
2012-10-03 16:26:19
Unknown
I get the same message many times. And have never ever had a credit card, nor have done business with them. But just a word of advice. I was once a telemarketer, and the "Do not call list" does not pertain to non profit organizations. BUT If you tell them to Take you off their list, they have to.
Sabrina Butler
Sabrina Butler
2012-10-03 16:22:30
Unknown
This caller has called MULTIPLE times, and when I ask them to take my name off the list, they hang up on me. I am sick of this, and if they call again, I will press harassment charges.
Now Using CNAM & 2 Numbers
Now Using CNAM & 2 Numbers
2012-09-24 19:33:12
Unknown
425-390-8132
253-246-8589

Their name came up today as CNAM.  We received calls from both numbers in 30 minutes with the same pre-recorded spam despite our number being a home on the DNC.  And, yet again, the recording promises this is my last reminder.  Right....
Jan
Jan
2012-09-11 21:44:47
Unknown
Received a call from this number which I did not recognize, and no one left a message!!
Kwitcherbellyakin
Kwitcherbellyakin
2012-08-19 01:48:25
Telemarketer
How it works:
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/
http://onthespotblog.com/tag/cardholder-services/

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. Asking to be removed from their calling list only verifies that they have a working phone number. They continue to call because it is a criminal operation and these criminals do not care about the law.

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of "digital" business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the "TeleZapper" products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
It is also through this separate call information message that the spoofed caller ID information is transmitted.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

Check here first to see if it is one of their phone numbers:
http://telemarketerspam.wordpress.com
Pacific Telecom Communications Group
Follow JD's recommendations in the blog and stop them at the source.

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General?s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana?s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
TS
TS
2012-08-14 20:40:35
Telemarketer
Male recording "This is Angie with Card Holder Services.  There's currently no problem with your card account.  It's a urgent tat we speak to your right away in regards to reducting your rate to as low as 6.99%  Again this is your last opportunity so please press the 9 ey now to speak to a live represenative & get your rates reduced.  Again that's the 9 key press it now.  If no longer interested in receiving offers press 1."

Reporting illegal robo caller for calling me on the do not call list as I've never seeked info from them of any other company like nor have I ever done business with them ever.
Me
Me
2012-07-19 20:55:37
Telemarketer
Scam artists.  Just called here to NE Florida.  Caller ID of CNAM and is a pre recorded message for "Card Services."
kahala
kahala
2012-07-17 12:07:09
Unknown
They call everyday at different times.  I never answer.  Each call coming in is from different states where I do not know anyone but caller ID identifies them as Card Services.  I hate these f---ers!!  Scam artists and nuisances.
Mark Mendenhall
Mark Mendenhall
2012-07-03 22:20:55
Unknown
Said they were card services and I asked for which of my cards and if we had an existing business relationship he hung up
elvira pena
elvira pena
2012-06-28 21:46:48
Unknown
isoke someone  today june 28/2012  the person   ask my imformation  then  shes desconected  the phone
Anon
Anon
2012-06-20 19:57:15
Unknown
Ditto
Just plain Bill
Just plain Bill
2012-06-19 18:04:58
Unknown
These jackwagons called me but didn't leave a message.  Foohey on them!!!
Sandy
Sandy
2012-06-19 01:27:09
Unknown
I asked today when called the name of the company and she said Account Services...she proceeded to swear at me and used the "F" word before she hung up on me.  Who are these people?
Sandie
Sandie
2012-06-18 18:17:52
Telemarketer
I just got this one, also. Didn't answer, no message. Glad I googled the number before calling them back! Happy I can block this one, but as said before, I'm sure they will call back with a different number. Really sucks, since I have family in the Renton area, so I can't just ignore all calls with the 425 area code. Lame.
Steve
Steve
2012-05-24 15:09:53
Telemarketer
I spoke to someone and the only way they will identify the company is "Card Services" when I asked her to repeat it she disconnected me
sthc
sthc
2012-04-24 22:32:43
Unknown
they never stop, calling several times every day and night
Beatrice Santorini
Beatrice Santorini
2012-04-13 16:18:45
Telemarketer
I held for a person, and they pretended to be an old friend of mine ???!!!
Trixie58
Trixie58
2012-04-12 23:30:29
Telemarketer
I have gotten this recording 'THIS IS YOUR LAST CALL"  regarding government surplus money--after numerous calls I finally held for a person and when I asked to be removed they hung up.  SO RUDE
Bobby202
Bobby202
2012-04-12 23:08:41
Telemarketer
Got one as well.  Would love to somehow be able to send these calls to a spam voice mailbox
Jen
Jen
2012-04-12 21:43:51
Unknown
Received same call today and I quite agree with you - you block the number and they call again with a different phone number
Thomas
Thomas
2012-04-12 20:38:13
Telemarketer
Another SPAM pre-recored call telling me this is the second reminder for my credit account.  Telltail sign with caller ID of "Renton WA".  Come on...name of a city?  Just hang up and block this number.  I know, I know, they will just call using a different number.  So the game continues...
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