505-797-6322
NM, US
Janine
Janine
2011-07-11 20:32:08
Debt Collector
I called citibank, they told me that my name was associated with another person's account - someone I have never heard of - and that was why I was getting these calls. They said that they would remove my name from the association and the calls would stop. The calls have not stopped. I don't know how to block this number.
mike
mike
2011-06-06 20:50:04
Unknown
just received a call, let it go to vm, and got a vm. automated message "regarding your account...this is not a sales call".  Left a number to call 1-866-756-4365.  I'm not calling them at the 505 nor the 866 number.
Mr. Buerns
Mr. Buerns
2011-06-06 20:50:04
Unknown
I actually called it back.  They asked for my CC# or SS#, I gave them the CC#.  They then transferred me to the real Citicards, which I suspect was conference called.  Citicards admitted that they are being phished. ( They said 'you didn't give them your SS#, did you?')  Anyway, I'm putting a fraud alert on my SS#.  BTW, I DO NOT use my mother's maiden name on my CC account.  In this case, it'll help, because if they use the name, it'll flag as suspicious.  Pick a better password for yourself.
brad
brad
2011-06-06 20:50:04
Unknown
this scammer uses Qwest as their provider.. i complained to qwest by email , privacy@qwest.com


b/c their cust svc wont help non-qwest customers.
Angry
Angry
2011-06-06 20:50:04
Unknown
Keep recvng calls thruout d day and I'm so so pissed about it.........never owned or appld for citibank and when I called them, they searched for my name using my SSN which I gave cos i wanted to make sure no one had opened an acct in my name.............they confirmed no had and the lady said she'll take # out of banking dept.............then trnsfd me to Credit card who took info again and the guy went ahead to even ask for my address............told him not giving all my info...ain't stupid! he then said he'll take # out but that was 3wks ago...........still recvng the calls and have no clue on what to do!. It's so annoying whenu hear ur phone ring...u thik it's someone important..run to d phone......find out it's these silly people that have nothing better to do..........so upset that I don't have an immediate solution!!!!!!!!!!!!!!!
Dianne Matthews
Dianne Matthews
2011-06-06 20:50:04
Unknown
Calls from this number have been coming fro two weeks straight.  Will not call because I KNOW they are phishing for personal info in order to steal identities.
Quasam
Quasam
2011-06-06 20:50:04
Unknown
Automated caller from this number is not Citibank according to Citibank they identify themselves as 'Citi".  Obviously, phishing.  Probably the call back from your phone ellicits more phone calls from them.
chi
chi
2011-06-06 20:50:04
Unknown
Calls from this number have been coming for 3 weeks straight.  Will not call because I KNOW they are phishing for personal info in order to steal identities.
they are asking for all personal information
maxmer
maxmer
2011-06-06 20:50:04
Unknown
thanks for the info. I guess I am a victim of this too. for 4 weeks now 2 to 3 times a day. I can of wait for the call.. it pisses me off. if anyone knows a way to permnatly block a number so it doesnt ring let us know.. I blocked it through my voip provider but it still goes through so I guess they call from a different number and the 505 number is a fake number so if yo ublock it they can still call you..
Roger
Roger
2011-06-06 20:50:04
Unknown
It's actually an automated call center.  If you don't answer the call, an automated system leaves you a message.  You may get calls from 505-797-6322, 505-797-6140, etc... basically any 505-797-6###.  I thought it might have been a scam, so I tried resolving it directly through a number I found on Citi's website, but even after speaking with a supervisor (multiple times), it didn't get resolved.  Finally, one of the supervisors asked if it was a 505-797-#### number.  Once I told her it was, she then gave me the number that I should call (505-797-6321).  Once you go through the initial language prompt, I believe I selected option 2 to speak to someone.  I then explained that I did not have any Citi accounts and I wanted the number removed.  You DO NOT need to provide any SSN, just your name and phone number.  The calls then stopped a couple of days later.

Here's how I was told they got my number.  Citi gave an initial name to call for collecting the debt.  The collection company then started calling every phone number that matched that person's name in an attempt to get to the correct person.  My cell number must have still had some old information on it from the previous person.  Very annoying, but the calls stopped a couple of days later after I made the call to 505-797-6321.
PVT.MILLS
PVT.MILLS
2011-06-06 20:50:04
Unknown
yea this number keeps calling me and its a automated messeging service that when i answer they say we are calling on behalf of your citi bank ancount being over-drafted and if you call call us back @ a better time. i never call them back since my account never has been overdrafed.
Att Customer
Att Customer
2011-06-06 20:50:04
Unknown
I need to request to have my number removed from their call list
Henry
Henry
2011-06-06 20:50:04
Unknown
I have been getting calls from 505-797-6322, every day, for over 1 month. I have called CitiBank no less than 5 times. Four (4) times they told me they would take me off the list, and that it would take 72 hours to accomplish it. Today, after receiving another call, I called and asked for a supervisor. The supervisor, who only identified himself as Pete, gave me a stupid reply saying that he gets at least 19 calls a month on his cell phone from wrong numbers. I tried to be polite and explained that he was not addressing my issue --- that I wanted the calls from Citi to be discontinued as neither I nor any member of my family has ever banked with them. Pete then tried to tell me that removing the number was a VERY DIFFICULT TASK, and that it could take months, if not longer. When I said that this was unacceptable, he suggested I call my cell phone company and have my number changed. I then asked to speak to someone at a higher level, but he refused to trransfer my call. I consider this to be a total outrage!  I am going to call the Attorney General's office with the objective of filing a formal complaint.
laura
laura
2011-06-06 20:50:04
Unknown
They keep calling and its really annoying. I think they left a vmail but I didnt even bother to listen to it yet.
laura
laura
2011-06-06 20:50:04
Unknown
if you have sprint I know that you can send a text to "9999" and then in the text write "Block *number*"
wilsonbNYC
wilsonbNYC
2011-06-06 20:50:04
Unknown
505-797-6322 CALLER ID: New Mexico.
So i didn't even bother to pick it up, BECAUSE i don't have a CITI bank account.
bethany
bethany
2011-06-06 20:50:04
Unknown
Any luck with having your number removed or filing an official complaint? I asked for my number to be on the "no call" list but I'm still receiving call after call
mike
mike
2011-06-06 20:50:01
Unknown
just received a call, let it go to vm, and got a vm. automated message "regarding your account...this is not a sales call".  Left a number to call 1-866-756-4365.  I'm not calling them at the 505 nor the 866 number.
Mr. Buerns
Mr. Buerns
2011-06-06 20:50:01
Unknown
I actually called it back.  They asked for my CC# or SS#, I gave them the CC#.  They then transferred me to the real Citicards, which I suspect was conference called.  Citicards admitted that they are being phished. ( They said 'you didn't give them your SS#, did you?')  Anyway, I'm putting a fraud alert on my SS#.  BTW, I DO NOT use my mother's maiden name on my CC account.  In this case, it'll help, because if they use the name, it'll flag as suspicious.  Pick a better password for yourself.
brad
brad
2011-06-06 20:50:01
Unknown
this scammer uses Qwest as their provider.. i complained to qwest by email , privacy@qwest.com


b/c their cust svc wont help non-qwest customers.
Angry
Angry
2011-06-06 20:50:01
Unknown
Keep recvng calls thruout d day and I'm so so pissed about it.........never owned or appld for citibank and when I called them, they searched for my name using my SSN which I gave cos i wanted to make sure no one had opened an acct in my name.............they confirmed no had and the lady said she'll take # out of banking dept.............then trnsfd me to Credit card who took info again and the guy went ahead to even ask for my address............told him not giving all my info...ain't stupid! he then said he'll take # out but that was 3wks ago...........still recvng the calls and have no clue on what to do!. It's so annoying whenu hear ur phone ring...u thik it's someone important..run to d phone......find out it's these silly people that have nothing better to do..........so upset that I don't have an immediate solution!!!!!!!!!!!!!!!
Dianne Matthews
Dianne Matthews
2011-06-06 20:50:01
Unknown
Calls from this number have been coming fro two weeks straight.  Will not call because I KNOW they are phishing for personal info in order to steal identities.
Quasam
Quasam
2011-06-06 20:50:01
Unknown
Automated caller from this number is not Citibank according to Citibank they identify themselves as 'Citi".  Obviously, phishing.  Probably the call back from your phone ellicits more phone calls from them.
chi
chi
2011-06-06 20:50:01
Unknown
Calls from this number have been coming for 3 weeks straight.  Will not call because I KNOW they are phishing for personal info in order to steal identities.
they are asking for all personal information
maxmer
maxmer
2011-06-06 20:50:01
Unknown
thanks for the info. I guess I am a victim of this too. for 4 weeks now 2 to 3 times a day. I can of wait for the call.. it pisses me off. if anyone knows a way to permnatly block a number so it doesnt ring let us know.. I blocked it through my voip provider but it still goes through so I guess they call from a different number and the 505 number is a fake number so if yo ublock it they can still call you..
Roger
Roger
2011-06-06 20:50:01
Unknown
It's actually an automated call center.  If you don't answer the call, an automated system leaves you a message.  You may get calls from 505-797-6322, 505-797-6140, etc... basically any 505-797-6###.  I thought it might have been a scam, so I tried resolving it directly through a number I found on Citi's website, but even after speaking with a supervisor (multiple times), it didn't get resolved.  Finally, one of the supervisors asked if it was a 505-797-#### number.  Once I told her it was, she then gave me the number that I should call (505-797-6321).  Once you go through the initial language prompt, I believe I selected option 2 to speak to someone.  I then explained that I did not have any Citi accounts and I wanted the number removed.  You DO NOT need to provide any SSN, just your name and phone number.  The calls then stopped a couple of days later.

Here's how I was told they got my number.  Citi gave an initial name to call for collecting the debt.  The collection company then started calling every phone number that matched that person's name in an attempt to get to the correct person.  My cell number must have still had some old information on it from the previous person.  Very annoying, but the calls stopped a couple of days later after I made the call to 505-797-6321.
PVT.MILLS
PVT.MILLS
2011-06-06 20:50:01
Unknown
yea this number keeps calling me and its a automated messeging service that when i answer they say we are calling on behalf of your citi bank ancount being over-drafted and if you call call us back @ a better time. i never call them back since my account never has been overdrafed.
Att Customer
Att Customer
2011-06-06 20:50:01
Unknown
I need to request to have my number removed from their call list
Henry
Henry
2011-06-06 20:50:01
Unknown
I have been getting calls from 505-797-6322, every day, for over 1 month. I have called CitiBank no less than 5 times. Four (4) times they told me they would take me off the list, and that it would take 72 hours to accomplish it. Today, after receiving another call, I called and asked for a supervisor. The supervisor, who only identified himself as Pete, gave me a stupid reply saying that he gets at least 19 calls a month on his cell phone from wrong numbers. I tried to be polite and explained that he was not addressing my issue --- that I wanted the calls from Citi to be discontinued as neither I nor any member of my family has ever banked with them. Pete then tried to tell me that removing the number was a VERY DIFFICULT TASK, and that it could take months, if not longer. When I said that this was unacceptable, he suggested I call my cell phone company and have my number changed. I then asked to speak to someone at a higher level, but he refused to trransfer my call. I consider this to be a total outrage!  I am going to call the Attorney General's office with the objective of filing a formal complaint.
laura
laura
2011-06-06 20:50:01
Unknown
They keep calling and its really annoying. I think they left a vmail but I didnt even bother to listen to it yet.
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