The man made a clear point he only contacts previous customers.
So the DNC would not relate to you in this matter.  

There was a time when people complained about the LACK of customer service.  

This is what happens when you try to give the public what they want..
They don't want it anymore, but are happy to whinge about it.

GERRY- sorry for taking so long to get back to this website- if you can post your last name and the dealership we would probably calling for, I'll make sure you don't get called for that vehicle again.
If you don't want to post your last name etc, then post the yr and model and the dealer and I'll try and locate your file.
thanks
C

The explanation is fine. But do you check the do not call list ? I have called 3 time by this number and I am on the do not call list.

Thank you for clarifying the matter, Craig. I have been one oof those who makes use of an answering machine to screen calls. Anyone who leaves a messege can be assured that i will call them back on ligitimate matters. My wife and I are retired and we do a fair amount of visiting in and outside of Ontario.
We try to maintain our cars and do visit the dealer as needed. I nhope Ken did not feel affronted by not have us respond personally to his calls.

by the way I had nothing to do with the cartoon icon that went with my notice. Actually I don't appreciate it either. I'm trying to do the right thing here and wonder why the program would assign that icon to me.
Anyway I dont know how to change it.
Craig Webb

CLARIFICATION NOTICE- My name is Craig Webb - I own a very small Customer Satisfaction Co. in Burlington, Ont. for auto dealers- we contact dealer customers by phone AND NEVER DO ANY TELEMARKETING.
This phone # belongs to Mr. Ken Fieldhouse who lives in Kingston, is a widower and is retired. The phone calls he makes for my Co. are 100% to customers of our dealers who have not been in to see the dealer in quite some time (8-12 mos).  The purpose of the call is purely to state that the dealership misses their business and offers a greatly reduced price for a 50 pt. inspection, with no obligation to do any work, as way to show they'd like to see the customer back. Ken lives in Kingston but calls ccustomers in the Toronto area only because in this day & age you can live anywhere and call anywhere it seems. he does this work to keep occupied and is not a high pressure person as this is not lucrative work and he is not doing for that reason.
Again we do not telemarket nor do we do 'shady' things like colds calls and the like. I hate those call as much as anyone. We only call customers of our dealers.
We have never left messages because we felt  because we do try pretty diligently to contact people, it would not look good to leave a string of messages on someone's phone. But it may have backfired as people seem to see that as hiding our identity. I would have reacted to this problem previously but didn't know it existed and didn't know about websites like this. I only know about them now because of 1 upset customer who called Ken back. I'm trying to reach her to explain all this and to assure her we are an upstanding Co. with no probelms with anyone incl. the Better Business Bureau. I'm right now trying to design a change to the call to improve this. My wife is a Bank Mgr & I know all too well about people's concerns with privacy and  fraud.  
If anyone wants to talk with me or to get more information, PLEASE post notices here as I will be monitoring this site for the next while. In closing, please realize we were hired to help our dealers re-build relationships, not to do anything that would hurt them.  Thanks
Craig Webb
AUTOMOTIVE RETENTION PLUS INC.

Called. Under the name Ken Fieldhouse. Claimed to be Maciver Dodge. ( This dealership is based in Southern Ontario, but the area code is an Ottawa area code.)

who is this

This number calls my house every weeknight, but never leaves a message.  It's getting annoying ... if it's not important enough to leave a message, then it's not important enough to answer.

Same thing with me.  Evening calls. No message.  When I call back there is no answer.

Did you ever find who this number is registered to?

I have been getting calls from this number and a similar one 613-352-5552 one is under the name of
Ken Fieldgate and the other is under R. Charles.  I do not either and wished they would stop calling me.
They leave no message and when I tried to dial the number back I just get a dial tone.

Had a call from this number as well listed to Kenn Fieldgate.  Said he was from Oakland Ford dealership (which is someone who I've dealt with) but wouldn't give me any info or leave a message for the person he was looking for but did say he was calling about a letter we received.  Very pushy in terms of getting a time to call back at.  Not sure if this is a scam or a collection agency mistakenly calling us???