626-384-3266
CA, US
Sad but True
Sad but True
2011-12-26 17:26:09
Unknown
This is an offshore payday loan debt collection extortion scam that has been going on for at least five years. The FBI is aware of it but is unable to go after those involved due to lack of money and manpower. I looked back and found some old information which may prove to be helpful:

They obtained your information through Teletrack:

Kudos to "Sam" for giving the most intelligent and informative posts on this scam. READ, Bookmark and use as needed:

http://800notes.com/Phone.aspx/1-631-456-4041/2

I have been receiving phone calls from this group since late April / early May of 2010.  There is a good chance that they also attempted to contact me roughly two years ago before I entered into Chapter 7 Bankruptcy protection, as I faintly remember hearing the same script more or less.

As others have stated, the callers are difficult to understand.  Generally speaking their command of the English language is quite poor and their accents are hard to follow. At times they will get certain words or phrases mixed up.  It would be funny if it wasn't for the fact that they had:

a) Your SSN
b) Your home address
c) Your work address
d) Your banking info
e) Names, numbers and potentially the addresses of "references"
f) A complete and total lack of ethics and a basic understanding of the FDCPA.  

I have personally filed reports with the following agencies, often with limited (if any) success:

Local Police
my state's Attorney General's office
FTC
FBI
Secret Service

Generally the local police won't be able to help much.  The callers are using a combination of prepaid cell phones and VoIP, making them difficult to trace.  Also at their disposal are various spoofing tactics being implemented to catch people off guard - meaning the number that appears on your Caller ID isn't the number that is calling you for starters.  Without gaining a subpoena for the billing information for the numbers in question, the local police won't be able to get very far.  

My state's Attorney General's office couldn't offer much assistance either.  I received a form letter in the mail that my complaint was received and I would be contacted if they needed additional info.  It was more or less the same information I obtained from the FTC.  They each advised me not to give the individuals over the phone any account information or to authorize payment.  That's just common sense, though.

I never got anything from the FBI, either.  There is a good chance that since I haven't suffered a monetary loss that my concerns are low on the totem pole.  I hate to say this, but that is truly the case. Unless you were in the hole for a $1,000 (or more) you aren't going to get much more than "sorry to hear about your situation, change your phone number and move on".  I seemed to get some activity from the Secret Service.  I spoke with agent Doug Zloto. (Google him, referencing threads like these plus his name and you'll find his number also)  He seemed to care a bit more than the average person, but after giving him access to my Google Voice account, there has been no further activity from him that I'm aware of.

In the meantime I changed the wireless number the fraudsters had access to, they have no direct way to get a hold of me.  (Calls at work have ceased for some reason)  That in turn resulted in my "references" getting phone calls from the crooks.  Here is a word of caution for women that have been getting these calls - don't say anything and just hang up.  The callers are quite abusive towards women callers.  Why?  Possibly the culture.  If they are Indian / Pakistani, women are second class citizens there.  You will be treated like garbage.  This happened to a family member when she was trying her best to be extremely nice over the phone.  

The callers currently attempt to reach me through the female family member and an unused Google Voice number that they managed to find of mine.  I keep the Google Voice number open because, well, I can't delete it yet.  So, about every day, 4-5 times a day for the last week, I get voice messages from them.  It's usually just two full messages though - the other calls are broken up with static or they are attempts to read the script until the callers then screw up.  Really, they are that adamant on getting the script 100% that they will hang up mid-sentence and call back 30 seconds later.  

At this point it's a stalemate with these people.  

1) While they have the lion's share of information on us, they can't really do anything with this information.  

Why?  Think about it.

If they were to ever take funds out of your account without authorization, it's fraud and worse (for them) it is traceable.  That's why they won't do anything with your information, contrary to threats they make.  The money from your account has to go somewhere, and either your bank or a law enforcement agency can determine where the money was routed.  As a bank customer you are protected - you'd get the stolen money back in your account after 7-10 business days and the bank would be temporarily out the funds deducted from your account while they conducted their investigation.  The bank, along with law enforcement, would track down the fraudsters and apprehend them.  The fraudsters do not want to incur the wrath of a bank, just extort money out of you.  Remember that.    

Your authorization would absolve the bank from any and all liability, leaving you holding the bag.  Never give them authorization for anything - for all you know the call is recorded.  

2) We have no information on them.

Seriously, this has been going on at least since 2008, possibly longer than that based on some accounts. (6 years??? Holy crap!)  You would think someone would have slipped up by now.  Sadly, they haven't.  We can continue to grow our own intel on them and compile lists of aliases and phone numbers used, along with paraphrases of scripts used in order to educate other victims.  I'm actually putting together a site now in the meantime where I'll host audio files and lists of previous numbers used.  800notes.com is great, but no two calls are exactly the same.  It would be nice to have a site dedicated to the scam and how it works.

So that's where I am with these calls.  I have suffered no monetary loss, though I have been harassed both at home and at work.  They threaten me with arrest and other "fun" things in order to get me convinced I have to pay them.  My friends and family have been targeted and local and federal law enforcement agencies haven't been able to put a stop to things.  So, it is what it is.  I am out a wireless phone number I had for roughly six years, which is terrible since I was using that line when looking for a new job.  

Whenever I'm bored I spoof my number using Google Voice and return the calls.  I've called them the poster children for birth control, etc.  Basically a lot of nasty things that I'm sure the moderators here wouldn't appreciate me repeating - bottom line nothing nice.  I always like to close saying their parents must be real proud knowing their sons weren't man enough to get real jobs.  That usually gets a decent response.  

Way I see it - they can't do anything to me. (Despite a threat yesterday that my life would be f'ed up)  They can threaten all they want but my credit is frozen and my bank information has changed.  I've changed the only number they could really access me directly on and I've instructed my employer and family to not answer the calls.  I just call and harass them now when I find a few extra seconds.  What's the worst they can do to me?  Charge me with harassment?  

Nope, then they would have to identify themselves.

Oh, and don't bother contacting Cashnet USA about the calls.  Their "fraud" department could honestly care less.  Their "investigation" is merely a means of buerocratic CYA.  I would even be surprised at this point if actual law enforcement is involved in any shape, way or form at this time.  

There is a good chance that the information these crooks have on us was obtained from Cashnet USA - either from a database leak or from a collector that was once authorized by Cashnet to call on delinquent customers.  The other chance is they have access to Teletrack, and pulled all of our information off of there.

http://800notes.com/Phone.aspx/1-646-274-1143/3

For at least the last four years, possibly longer, a group has been calling former payday loan applicants advising them that they have defrauded a bank and are now being sued for non-payment of a loan.  The callers will claim to be calling on behalf of an attorney's office (name varies), the Dept. of Law and Investigation, ACS, or other similar combinations below:

United Legal Processing Division
Midline Marketing
Crime Monitoring Services
Monetary Crime Division
U.S. National Bank
Attorney General?s Office (usually in California)
American Legal Services
Affidavit Consolidation Services (ACS)

You will be threatened with arrest, a costly trial and possibly worse.  In no shape, way or form can you be arrested for non-payment on a consumer debt.  Do not believe these threats, as they are without merit and cannot be carried out in the manner they allege.  

Who are they?

In the past when pressed by law enforcement for an address, the callers have provided the following information:

David Morgan and Associates
Morgan & Associates
Morgan Associates
954-727-8481
1155 Northwest 85th Street
Wintergarden, Florida  33150
(Address is likely invalid)

The collector's MO matches a once legit collections agency called Ellis Crosby & Associates.  Here are some links on them:

http://www.budhibbs.com/collectorpages/ellis_crosby_and_associates.htm
http://www.budhibbs.com/collectorpages/EllisCrosbyJudgment.pdf

They have been previously fined over $1.3 million for various violations.  They have been known to use phone banks in India to make their calls, which more or less coincides with the difficult to understand accent many of us detect when we are contacted.  

The last time this group went by any "official" name was back in 2008:

Ellis Crosby & Associates / Douglas & Morgan Associates
4494 Southside Boulevard Suite #200
Jacksonville Florida 32216
Phone:  800-928-3536 / (904) 928-3536
(Address is likely invalid)

There are NUMEROUS consumer alerts out against this group of individuals:

Florida:
http://jacksonville.com/tu-online/stories/061107/met_176207561.shtml

Kansas:  
http://www.consumeraffairs.com/news04/2010/01/ks_debt_collection.html

Colorado:  
http://www.coloradoattorneygeneral.gov/press/ ... lls_likely_orig

Rhode Island:  
http://www.collectionscreditrisk.com/news/rho ... -3002135-1.html

West Virginia:
http://www.wvago.gov/internetloanscam.cfm

Missouri:
On July 15th, 2010 a Public Awareness Bulletin was sent out by Missouri Information Analysis Center.  

"..received reports from individuals in Ohio and Illinois reference suspicious telephone calls they received. In both instances, the callers are reporting that a voicemail is received from a man, with a Middle Eastern accent, identifying himself as an officer working with the Financial Crimes Unit.  The message indicates that the reason for the call concerns a loan made by the receiver or someone in the receiver's family. The voicemail requests that a return call be made and a telephone number is provided. When a return call is made, the caller is asked to provide personal identifying information such as their date of birth and social security number.

Reports indicate that the calls are frequent and persistent and that they even threaten arrest or legal action if information or money is not provided. It appears that the individuals making these calls may have access to some records connecting individuals and their relatives.  Missouri does not have a Financial Crimes Unit and all indications are that this is a fictitious agency. If you receive a similar phone call, please be advised that it is a scam and please contact your local law enforcement agency or the Missouri Information Analysis Center at 866-362-6422."

Bottom line:

Do not supply the callers with any additional information.  Inform them you have reported them to law enforcement and hang up.  If you haven't already, go ahead and report the calls to local law enforcement, your state's Attorney General and beyond.  Look up the local Secret Service branch's information in your area and get in contact with an agent there.  

If you ever applied for a cash advance online, your information is out there.  
Possible sources for the breach of your privacy are:

* The scammers obtained your information from Teletrack - a reporting agency used by many cash advance lenders to determine their risk lending to you.  The service is able to tell cash advance lenders if you have existing loans with other companies, for example.  Many state laws prohibit borrowers from having more than two cash advances out at the same time.

* The scammers created their own fake payday loan application site.  People looking for a cash advance went to the site and applied, thus freely providing the scammers with their information for malicious use at a later time.  

* The scammers were able to get into the database(s) of cash advance lenders - probable targets being Sonic Payday and Cashnet USA.  


How to protect yourself:

* Inform your employer.  You are likely getting calls at home and/or at work, so make sure your employer is aware the calls are part of a scam and to not take them seriously.  Advise the callers that they are no longer allowed to call you at work.  If they continue to call, document the date and time of the calls you received.  Save voice mails left if at all possible.  

* Change your number(s).  For some this may not be an option, for others a one-time number change can be done free of charge.

Be advised - any references you listed on your payday loan application will be contacted.  Let those people know that this is a scam, and they can disregard.

* Use Google Voice.  Google Voice is a great replacement voice mail system for just about any phone number you use.  Messages can be transcribed and voice mail recordings can be saved as mp3 files.  

Pro Tip - call the scammers with a Google Voice number before turning off your old phone numbers.  Make sure when you call you identify yourself so they can start up their script.  At any point after they have your information pulled up just hang up.  They will then start religiously calling your Google Voice number.  At this point, you are free to change your regular phone number(s) and enjoy not having these people ever call you again.  (And laugh at the fact these people are basically talking to a brick wall several times a day)

The scammers change their numbers frequently.  Law enforcement used to think it was because the callers ran out of minutes on their prepaid wireless accounts or they were shuttered due to fraud, but now they understand it's simply to evade detection by savvy consumers online.  With the proliferation of VoIP, it's even easier for the crooks to stay a couple of steps ahead of law enforcement.  Below is just a sampling of the 30+ numbers that have been used in recent memory.

1-201-244-7722
1-209-349-7382
1-209-797-2212
1-212-500-0839
1-213-256-0408
1-213-995-3039
1-281-763-0433
1-347-289-3902
1-347-844-6817
1-347-844-6831
1-424-354-4270
1-516-232-8905
1-516-232-8935
1-518-212-0219
1-561-300-8018
1-561-210-4185
1-626-200-4646
1-631-456-4041
1-646-274-1143
1-646-810-8635
1-650-241-4604
1-707-401-4056
1-707-633-2789
1-708-401-0535
1-716-442-2824
1-717-862-4080
1-718-705-8669
1-760-514-0132
1-760-563-5384
1-772-318-4938
1-850-201-1111
1-858-777-1977
1-859-908-2281
1-866-860-4509
1-877-226-7488
1-888-706-7463
1-888-771-9249
1-888-785-4479
1-909-327-4870

So can they really do anything to you?

It's not a simple yes or no answer.  Logic dictates that, if they really wanted to take you for a ride and drain your bank accounts, they already would have.  

So, why haven't they?  

Authorization.  

Why do you think you are being called so much?  Perhaps it is because they like the sound of your voice?  No, they have to have your authorization to take any form of payment from you, period.  The callers know their audience, and that audience is typically a bunch of people that have applied for payday loans in the past.  Most of those people they call couldn't afford an attorney if they wanted one, and are so used to receiving collections calls that so long as they sound like a real collector, they will likely be perceived as one.

Furthermore, they don't even really want to talk to your attorney - that just sounds official and scary enough.  A real attorney would take the callers to task and write them off as two-bit con artists.  The callers need you, in writing, to authorize payment against the fictitious debt they claim you owe.  Go ahead, ask them for proof you owe the debt - more commonly known as verification of debt.  See what they say.  A phone authorization carries very little weight, so if they have something signed by you on file, you are done for - and the callers know that.  That authorization is the only thing these callers are doing by the book, and for good reason.  If they just went all willy nilly and made an ACH debit from your checking account, without your written approval, you could in turn report the transaction as fraudulent to your financial institution.  In about 7-10 business days, you would get the funds returned to your account.  Then the scammers would be up against a bank and their team of lawyers and investigators.  

Bottom line:

If you haven't paid the callers a dime, don't.  If you planned on paying them to shut them up, just don't.  Remember - you are not being contacted by a legally licensed, ethically owned and operated collector.  Read up on the FDCPA - http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf - and know your rights.

PS--The FBI sent out a Press Release on this scam just last week:

Extortion Scam Related to Delinquent Payday Loans

Washington, D.C.
December 07, 2010  FBI National Press Office
(202) 324-3691

? filed under: Press Release

The Internet Crime Complaint Center has received many complaints from victims of payday loan telephone collection scams. Callers claim the victim is delinquent in a payday loan and must repay the loan to avoid legal consequences. The callers purport to be representatives of the FBI, Federal Legislative Department, various law firms, or other legitimate-sounding agencies. They claim to be collecting debts for companies such as United Cash Advance, U.S. Cash Advance, U.S. Cash Net, and other Internet check-cashing services.

According to complaints received from the public, the callers have accurate data about victims, including Social Security numbers, dates of birth, addresses, employer information, bank account numbers, and the names and telephone numbers of relatives and friends. How the fraudsters obtained the personal information varies, but in some cases victims have reported they completed online applications for other loans or credit cards before the calls started.

The fraudsters relentlessly call the victim?s home, cell phone, and place of employment. They refuse to provide any details about the alleged payday loans and become abusive when questioned. The callers have threatened victims with legal actions, arrests, and, in some cases, physical violence if they do not pay. In many cases, the callers harass victims? relatives, friends, and employers.

Some fraudsters have instructed victims to fax a statement agreeing to pay a certain amount, on a specific date, via a pre-paid Visa card. The statement further declares the victim will never dispute the debt.

If you receive these calls, do not follow the caller?s instructions. Rather, you should:

Notify your banking institutions.
Contact the three major credit bureaus and request an alert be put on your file.
Contact your local law enforcement agencies if you feel you are in immediate danger.
File a complaint at www.IC3.gov.
Tips to avoid becoming a victim of this scam:

Never give your Social Security number?or personal information of any kind?over the telephone or online unless you initiate the contact.
Be suspicious of any e-mail with urgent requests for personal financial information. The e-mail may include upsetting or exciting but false statements to get you to react immediately.
Avoid filling out forms in e-mail messages that request personal information.
Ensure that your browser is up-to-date and security patches have been applied.
Check your bank, credit, and debit card statements regularly to make sure that there are no unauthorized transactions. If anything looks suspicious, contact your bank and all card issuers.
When you contact companies, use numbers provided on the back of cards or statements

http://www.fbi.gov/news/pressrel/press-releases/paydayloanscam_120710

http://800notes.com/Phone.aspx/1-951-489-0227Reply !
pugslees momma
pugslees momma
2011-12-26 17:24:17
Unknown
i got the same voice mail from a man named "jerrled miller" he has a very strong accent and it was a very disturbing voice mail. he left me #16263843266 to return his call or my eterney and said do not disregard this message and he repeated his self several times. and what was so chilling about it was at the end of the voicemail he said in a very creepy voice "we wish you the best of luck".
now i applied for a loan a couple months back online (BIGGEST MISTAKE I EVER MADE)!! and i filled out a couple of them. i gave all my info from ssn, banking acount numbers, full name, address.. basicly my whole identy. every since then i have had so many phone calls from this one place saying they were "federal goverment agency" and that i was approved for a 7,000 loan that i would never have to pay back and it was a once in a lifetime offer, the lady sounded so legit after i questioned her throuly so i gave her all my info except my ssn. what was so odd is while i was giving my info she said do you still live at this address (and she repeated my current address to me) and i started feeling like it was a scam then. not even minnutes later she said the money would be deposited in my bank in 45 mins and gave me like a confermation number. so next day i checked my bank... no money, well i get a call from another asian man saying "why did you not call back with your conformation number"(real rudly) and then he informed me i wouldnt get my money till i went to the nearest western union and sent 150.00 to charety. he said it was red cross. (not american red cross, asia, belgum etc.) never once did he say america. so my mother in law asked to speak with him and he got real offenive and said no i can not speak with her and he called me a liar saying i wasnt at work like prevousley told him i was. which i was. i work at a family owned business. and so i just hung up on him.  i imeadeatly called my local sherrifs office and explained everything to them. they said there was nothing they could do but me send in a frud paper to the fbi or something like that. well for the next couple weeks the called me just about every other day and every time i cussed them out.. it didnt stop. about a week ago i got a letter from my bank saying i was over drawn in my account. which I DID NOT DO!! i called my bank as soon as i opened the letter, they couldnt give me the name or the location where the money was taken out of but they gave me a number.. (not the same number that they usualy call from, every time it was a diffrent number)i called and spoke with a man which was of course asian (very strong accent) and he couldnt let me speak with him manager which i found very odd. and he said he coulnt return my money till i accepted the loan they approved me for.. so after fightign with him on the phone for several hours i hung up and sighned up for LIFELOCK (i advise everyone who has this problem to do so 1800-life-lock) but not even a day later i get this disturbing voice which i stated above.. i called back and it didnt even ring, it hung up after 2seconds exacly every time no mater what phone i used. i pray someone puts a stop to thees people. im young a used to be gulliable. i have learned my lessson. PEOPLE PLEASE DONT MAKE THE SAME MISTAKE I DID.
paulseeberger
paulseeberger
2011-12-23 03:35:09
Unknown
Heyi had the exact same person and scenaito to be exact don't frat I toldthem I was calling the cop and the stoped
Christopher
Christopher
2011-12-09 17:44:19
Unknown
Got a call from 626-384-3266 , foreign speaking man said he was with some government agency , can't remember the name , but it was federal. I told him I would call him back and tried but his phone automatically hangs up after one ring. I get wild phone calls on my cell phone, so when I asked the guy what country he represented, he said California, I said California is a state , he said he knew, I again asked him what country did he represent , he again said California. SO I hung up on him.This happened to me on 12.9.2011. I have call block so I am just blocking his calls. When the boy don't know which is a state and a country , I find no validity in his phone calls, though the call was supposedly a Federal Governmental Agency as the man spoke ,it had me interested. The number is a cell phone as I ran it through white pages, and is out of Covino, California. I am glad there is a web site like  this one so I could find out more.
 Scam artist I am sure this fellow is, he gave me no name, however he did give me his number which is the same as the one that showed up on my cell phone. Interesting s***, I have just recently taken out a loan, yet I have paid this back in full.I am sure he wanted money for something..God Bless Em!!.
SSmith
SSmith
2011-12-08 20:36:02
Debt Collector
They called me and said they were contacting me about a legal matter.  They asked for my attorney's information.  I asked what they were talking about.  It was hard to understand their asian accent.  They gave me a # to call and the # keeps picking up no one says anything and then the line disconnects.  This call totally caught me off guard.  I was glad to find that I was not the only one getting harassed.  This is obviously a total scam.
Lorrecia Pearson
Lorrecia Pearson
2011-12-08 19:38:07
Unknown
Someone named Michael Johnson called me from this number.  I don't need an attorney so I don't know why he is calling.
CJ
CJ
2011-12-08 16:45:20
Unknown
These jack a***s called my job and said I had to contact an attorney named Micheal Carter about a legal matter.  The the Asian guy put an "american" speaking person with a middle eastern accent and he asked me for my attorney information. I took the number down and tried to call it back , but it just hung up. I decided to google the number and name for the attorney and found this posting and found this site.  It is a good to know I'm not the only one that was smart enough to know it was a scam , but it is crazy that it goes on..  Have a great holiday !!
very mad lady
very mad lady
2011-12-07 18:25:29
Debt Collector
i have aslo recieved a phone call from this dang number, i work third shift and was tiring to sleep when i recieved this call asking me if i had a lawyer and to call back asap, from some guy i couldnt even understand name (sounded like someone from overseas) micheal ***hole telling me that i was going to be getting arrested for bank and check frued...i was these dumba**es would stop the dumb stuff...then they wonder why we attacked them... dont mean to sound mean to the good one from overseas..i hope they find them and put all them in jail for a long time .....
esa...wv
esa...wv
2011-12-07 16:48:38
Unknown
received a call from this #626 384-3266,on the 6th from a man claiming to be rob miller,the # is out of west covina,california,county los angeles,its a cell,t-mobile.this man had my ss#an e-mail...said i was being charged for fraud,that i should contact my lawyer,that he was sorry on how this would all unfold,on a loan i know nothing about,looked into my bank information,an nothing this man said was true,he also said he was going to contact my work an inform them of this matter,im selfemployed,so i waited,know phone call yet....i hope that this scam can be taken care of for the saftey of our pepole
esa...wv
esa...wv
2011-12-07 16:28:13
Unknown
received the same call,#626-384-3266 t-mobile,on the 6th the #is out of west covina california,from a man claiming to be rob miller,he had ss# an e-mail addess,he stated i was being charged on three differnt counts one being fraud on a loan,that i know nothing about,i looked into my bank account an found nothing this man was talking about,also he said i need to get a lawyer an that he was sorry for how this will all unfold,he was going to contact my job an inform them of this matter,im selfemployed,so i waited for the call,never did receive that call...thanks for sharing your story on this scam matter,looking into information on who #626-384-3266,mane is in
Michelle
Michelle
2011-12-07 13:18:50
Unknown
Oh and just another tip for those of you that use either the Android powered phone, the IPhone or the Blackberry phone, you can save this unwanted phone number as a contact, edit the options and choose send calls directly to voice mail. This will undoubtedly piss them off that they go directly to voice mail.
michelle
michelle
2011-12-07 05:10:48
Debt Collector
Well I got my first phone call from this number about 2 weeks ago on my cell phone. And because I didn't recognize the number I didn't answer it, they then called and left a message for me on my job. When I got the chance I returned the call, some woman named Michelle Brown, with a very heavy Middle Eastern accent, said I had a Cash Advance loan that I didn't pay, I told her I didn't know what she was talking about. She starting yelling about how the police were coming to arrest me,then she hung up on me. Oh, I did fail to tell you that one of my previous jobs was a debt collector for a law firm, so I am very familiar with the FDCPRA - The Fair Debt Collection and Practices Act, ie the law that protects us from unscrupulous debt collectors.I called back and spoke with her again asked for the name of her company, The Dept. of Legal Affairs and Investigations, and she told me to stop harassing her. Well i called back today and the young man told me to call him after the police come to arrest me at 11a today . Well I was a little to busy at work, so I've been calling them to let them know I was ok since they seemed so concerned. I did actually file a complaint with the FTC on their website and called them this morning to update my complaint with all of the information I've gotten by searching the phone number and the company name online. Bottom line don't divulge any personal info to them and don't even confirm the info that they have on you even if its true. These people have limited conversation skills so it is very easy to fluster and aggravate them, LOL. I'm going to have a ball with them, especially since they legally can't do anything to us because if they do they will have to reveal their true location.
HT
HT
2011-12-06 22:09:38
Debt Collector
I received a call from this number claiming to be internal affairs... They stated that I had a lawsuit against me for a tax loan that i never paid on... I never filed for a tax loan... They have all my personal information including my job... This terrifies me I have already been a victim of identity theft. What can I do... They hung up on me and when my mom tried to call them back they would not answer.
Wary person
Wary person
2011-12-06 20:53:05
Unknown
Received this same call today. Called and spoke to this Michele person was lied too. She rattled off a SSN and address. They called both my cell and work. I told her I would not be verifying any of my information and that this is fraud. She hung up on me.  I decided to call back and got someone else who said you spoke with Michele about your case. I told him there was no case I have received no funds from anyone and that you all are committing a crime and this is fraud. You have been reported to the internet crime bureau of the FBI as well as my bank who will be investigating this. He said to me then why do you keep calling back. I said because you bothered me today so I decided to return the favor.  But you will be investigated for this fraudulent activity. He said go on ma'am go on. I laughed and hung up. They are just trying to scare people into paying for something they never received. Do not fall victim!
Denise
Denise
2011-12-06 19:57:14
Unknown
I received a call at work from 626-384-3266 also saying that they deposited $300 in my account in which I neverd did.  They are calling me saying that I can loose my job or be behind bars if I dont pay. They called me numerous times.
FemalePitBull
FemalePitBull
2011-12-06 18:13:48
Unknown
These people called again twice on my cell and twice on my business line. If they'd called again asking my attorney's number I was prepared to give the phone number to the FBI and/or the US Attorney General's number. Pissed off I called them back and someone answered. I told the person that answered to stop calling my phone because his scare tactics didn't work and before I could say anything else he hung up on me.

The first time I started receiving these calls ... I contacted by bank's fraud department and was told that these people can do NOTHING unless you provide them with your information. Follow my lead and contact all Trans Union, Experian, and Equifax place a fraud alert on your credit record. The down fall to this is if you apply for any sort of credit, you will have to contact the credit reporting agency to get the alert temporially lifted.

Most IMPORTANTLY DON'T let these people scare you! The power is in your hands.
Maria
Maria
2011-12-05 20:06:10
Unknown
They called me and told me that I need attorney. I am during bankrupcy and it is illegal to call me with that case. I told them it but they didn't respect and was abusive! Used my social security and other private invformation
Nikki
Nikki
2011-12-05 17:41:35
Debt Collector
Got a call from some guy with a thick accent saying that I owe them money and either me or my attorney must give him a call back or he wont be able to help me.  Now that I have seen these post, I am waiting for them to call me back so I can give them an ear full of Xmas cheer. :)
Sad but True
Sad but True
2011-12-05 16:12:47
Unknown
This is an offshore payday loan debt collection extortion scam that has been going on for at least five years. The FBI is aware of it but is unable to go after those involved due to lack of money and manpower. I looked back and found some old information which may prove to be helpful:

They obtained your information through Teletrack:

Kudos to "Sam" for giving the most intelligent and informative posts on this scam. READ, Bookmark and use as needed:

http://800notes.com/Phone.aspx/1-631-456-4041/2

I have been receiving phone calls from this group since late April / early May of 2010.  There is a good chance that they also attempted to contact me roughly two years ago before I entered into Chapter 7 Bankruptcy protection, as I faintly remember hearing the same script more or less.

As others have stated, the callers are difficult to understand.  Generally speaking their command of the English language is quite poor and their accents are hard to follow. At times they will get certain words or phrases mixed up.  It would be funny if it wasn't for the fact that they had:

a) Your SSN
b) Your home address
c) Your work address
d) Your banking info
e) Names, numbers and potentially the addresses of "references"
f) A complete and total lack of ethics and a basic understanding of the FDCPA.  

I have personally filed reports with the following agencies, often with limited (if any) success:

Local Police
my state's Attorney General's office
FTC
FBI
Secret Service

Generally the local police won't be able to help much.  The callers are using a combination of prepaid cell phones and VoIP, making them difficult to trace.  Also at their disposal are various spoofing tactics being implemented to catch people off guard - meaning the number that appears on your Caller ID isn't the number that is calling you for starters.  Without gaining a subpoena for the billing information for the numbers in question, the local police won't be able to get very far.  

My state's Attorney General's office couldn't offer much assistance either.  I received a form letter in the mail that my complaint was received and I would be contacted if they needed additional info.  It was more or less the same information I obtained from the FTC.  They each advised me not to give the individuals over the phone any account information or to authorize payment.  That's just common sense, though.

I never got anything from the FBI, either.  There is a good chance that since I haven't suffered a monetary loss that my concerns are low on the totem pole.  I hate to say this, but that is truly the case. Unless you were in the hole for a $1,000 (or more) you aren't going to get much more than "sorry to hear about your situation, change your phone number and move on".  I seemed to get some activity from the Secret Service.  I spoke with agent Doug Zloto. (Google him, referencing threads like these plus his name and you'll find his number also)  He seemed to care a bit more than the average person, but after giving him access to my Google Voice account, there has been no further activity from him that I'm aware of.

In the meantime I changed the wireless number the fraudsters had access to, they have no direct way to get a hold of me.  (Calls at work have ceased for some reason)  That in turn resulted in my "references" getting phone calls from the crooks.  Here is a word of caution for women that have been getting these calls - don't say anything and just hang up.  The callers are quite abusive towards women callers.  Why?  Possibly the culture.  If they are Indian / Pakistani, women are second class citizens there.  You will be treated like garbage.  This happened to a family member when she was trying her best to be extremely nice over the phone.  

The callers currently attempt to reach me through the female family member and an unused Google Voice number that they managed to find of mine.  I keep the Google Voice number open because, well, I can't delete it yet.  So, about every day, 4-5 times a day for the last week, I get voice messages from them.  It's usually just two full messages though - the other calls are broken up with static or they are attempts to read the script until the callers then screw up.  Really, they are that adamant on getting the script 100% that they will hang up mid-sentence and call back 30 seconds later.  

At this point it's a stalemate with these people.  

1) While they have the lion's share of information on us, they can't really do anything with this information.  

Why?  Think about it.

If they were to ever take funds out of your account without authorization, it's fraud and worse (for them) it is traceable.  That's why they won't do anything with your information, contrary to threats they make.  The money from your account has to go somewhere, and either your bank or a law enforcement agency can determine where the money was routed.  As a bank customer you are protected - you'd get the stolen money back in your account after 7-10 business days and the bank would be temporarily out the funds deducted from your account while they conducted their investigation.  The bank, along with law enforcement, would track down the fraudsters and apprehend them.  The fraudsters do not want to incur the wrath of a bank, just extort money out of you.  Remember that.    

Your authorization would absolve the bank from any and all liability, leaving you holding the bag.  Never give them authorization for anything - for all you know the call is recorded.  

2) We have no information on them.

Seriously, this has been going on at least since 2008, possibly longer than that based on some accounts. (6 years??? Holy crap!)  You would think someone would have slipped up by now.  Sadly, they haven't.  We can continue to grow our own intel on them and compile lists of aliases and phone numbers used, along with paraphrases of scripts used in order to educate other victims.  I'm actually putting together a site now in the meantime where I'll host audio files and lists of previous numbers used.  800notes.com is great, but no two calls are exactly the same.  It would be nice to have a site dedicated to the scam and how it works.

So that's where I am with these calls.  I have suffered no monetary loss, though I have been harassed both at home and at work.  They threaten me with arrest and other "fun" things in order to get me convinced I have to pay them.  My friends and family have been targeted and local and federal law enforcement agencies haven't been able to put a stop to things.  So, it is what it is.  I am out a wireless phone number I had for roughly six years, which is terrible since I was using that line when looking for a new job.  

Whenever I'm bored I spoof my number using Google Voice and return the calls.  I've called them the poster children for birth control, etc.  Basically a lot of nasty things that I'm sure the moderators here wouldn't appreciate me repeating - bottom line nothing nice.  I always like to close saying their parents must be real proud knowing their sons weren't man enough to get real jobs.  That usually gets a decent response.  

Way I see it - they can't do anything to me. (Despite a threat yesterday that my life would be f'ed up)  They can threaten all they want but my credit is frozen and my bank information has changed.  I've changed the only number they could really access me directly on and I've instructed my employer and family to not answer the calls.  I just call and harass them now when I find a few extra seconds.  What's the worst they can do to me?  Charge me with harassment?  

Nope, then they would have to identify themselves.

Oh, and don't bother contacting Cashnet USA about the calls.  Their "fraud" department could honestly care less.  Their "investigation" is merely a means of buerocratic CYA.  I would even be surprised at this point if actual law enforcement is involved in any shape, way or form at this time.  

There is a good chance that the information these crooks have on us was obtained from Cashnet USA - either from a database leak or from a collector that was once authorized by Cashnet to call on delinquent customers.  The other chance is they have access to Teletrack, and pulled all of our information off of there.

http://800notes.com/Phone.aspx/1-646-274-1143/3

For at least the last four years, possibly longer, a group has been calling former payday loan applicants advising them that they have defrauded a bank and are now being sued for non-payment of a loan.  The callers will claim to be calling on behalf of an attorney's office (name varies), the Dept. of Law and Investigation, ACS, or other similar combinations below:

United Legal Processing Division
Midline Marketing
Crime Monitoring Services
Monetary Crime Division
U.S. National Bank
Attorney General?s Office (usually in California)
American Legal Services
Affidavit Consolidation Services (ACS)

You will be threatened with arrest, a costly trial and possibly worse.  In no shape, way or form can you be arrested for non-payment on a consumer debt.  Do not believe these threats, as they are without merit and cannot be carried out in the manner they allege.  

Who are they?

In the past when pressed by law enforcement for an address, the callers have provided the following information:

David Morgan and Associates
Morgan & Associates
Morgan Associates
954-727-8481
1155 Northwest 85th Street
Wintergarden, Florida  33150
(Address is likely invalid)

The collector's MO matches a once legit collections agency called Ellis Crosby & Associates.  Here are some links on them:

http://www.budhibbs.com/collectorpages/ellis_crosby_and_associates.htm
http://www.budhibbs.com/collectorpages/EllisCrosbyJudgment.pdf

They have been previously fined over $1.3 million for various violations.  They have been known to use phone banks in India to make their calls, which more or less coincides with the difficult to understand accent many of us detect when we are contacted.  

The last time this group went by any "official" name was back in 2008:

Ellis Crosby & Associates / Douglas & Morgan Associates
4494 Southside Boulevard Suite #200
Jacksonville Florida 32216
Phone:  800-928-3536 / (904) 928-3536
(Address is likely invalid)

There are NUMEROUS consumer alerts out against this group of individuals:

Florida:
http://jacksonville.com/tu-online/stories/061107/met_176207561.shtml

Kansas:  
http://www.consumeraffairs.com/news04/2010/01/ks_debt_collection.html

Colorado:  
http://www.coloradoattorneygeneral.gov/press/ ... lls_likely_orig

Rhode Island:  
http://www.collectionscreditrisk.com/news/rho ... -3002135-1.html

West Virginia:
http://www.wvago.gov/internetloanscam.cfm

Missouri:
On July 15th, 2010 a Public Awareness Bulletin was sent out by Missouri Information Analysis Center.  

"..received reports from individuals in Ohio and Illinois reference suspicious telephone calls they received. In both instances, the callers are reporting that a voicemail is received from a man, with a Middle Eastern accent, identifying himself as an officer working with the Financial Crimes Unit.  The message indicates that the reason for the call concerns a loan made by the receiver or someone in the receiver's family. The voicemail requests that a return call be made and a telephone number is provided. When a return call is made, the caller is asked to provide personal identifying information such as their date of birth and social security number.

Reports indicate that the calls are frequent and persistent and that they even threaten arrest or legal action if information or money is not provided. It appears that the individuals making these calls may have access to some records connecting individuals and their relatives.  Missouri does not have a Financial Crimes Unit and all indications are that this is a fictitious agency. If you receive a similar phone call, please be advised that it is a scam and please contact your local law enforcement agency or the Missouri Information Analysis Center at 866-362-6422."

Bottom line:

Do not supply the callers with any additional information.  Inform them you have reported them to law enforcement and hang up.  If you haven't already, go ahead and report the calls to local law enforcement, your state's Attorney General and beyond.  Look up the local Secret Service branch's information in your area and get in contact with an agent there.  

If you ever applied for a cash advance online, your information is out there.  
Possible sources for the breach of your privacy are:

* The scammers obtained your information from Teletrack - a reporting agency used by many cash advance lenders to determine their risk lending to you.  The service is able to tell cash advance lenders if you have existing loans with other companies, for example.  Many state laws prohibit borrowers from having more than two cash advances out at the same time.

* The scammers created their own fake payday loan application site.  People looking for a cash advance went to the site and applied, thus freely providing the scammers with their information for malicious use at a later time.  

* The scammers were able to get into the database(s) of cash advance lenders - probable targets being Sonic Payday and Cashnet USA.  


How to protect yourself:

* Inform your employer.  You are likely getting calls at home and/or at work, so make sure your employer is aware the calls are part of a scam and to not take them seriously.  Advise the callers that they are no longer allowed to call you at work.  If they continue to call, document the date and time of the calls you received.  Save voice mails left if at all possible.  

* Change your number(s).  For some this may not be an option, for others a one-time number change can be done free of charge.

Be advised - any references you listed on your payday loan application will be contacted.  Let those people know that this is a scam, and they can disregard.

* Use Google Voice.  Google Voice is a great replacement voice mail system for just about any phone number you use.  Messages can be transcribed and voice mail recordings can be saved as mp3 files.  

Pro Tip - call the scammers with a Google Voice number before turning off your old phone numbers.  Make sure when you call you identify yourself so they can start up their script.  At any point after they have your information pulled up just hang up.  They will then start religiously calling your Google Voice number.  At this point, you are free to change your regular phone number(s) and enjoy not having these people ever call you again.  (And laugh at the fact these people are basically talking to a brick wall several times a day)

The scammers change their numbers frequently.  Law enforcement used to think it was because the callers ran out of minutes on their prepaid wireless accounts or they were shuttered due to fraud, but now they understand it's simply to evade detection by savvy consumers online.  With the proliferation of VoIP, it's even easier for the crooks to stay a couple of steps ahead of law enforcement.  Below is just a sampling of the 30+ numbers that have been used in recent memory.

1-201-244-7722
1-209-349-7382
1-209-797-2212
1-212-500-0839
1-213-256-0408
1-213-995-3039
1-281-763-0433
1-347-289-3902
1-347-844-6817
1-347-844-6831
1-424-354-4270
1-516-232-8905
1-516-232-8935
1-518-212-0219
1-561-300-8018
1-561-210-4185
1-626-200-4646
1-631-456-4041
1-646-274-1143
1-646-810-8635
1-650-241-4604
1-707-401-4056
1-707-633-2789
1-708-401-0535
1-716-442-2824
1-717-862-4080
1-718-705-8669
1-760-514-0132
1-760-563-5384
1-772-318-4938
1-850-201-1111
1-858-777-1977
1-859-908-2281
1-866-860-4509
1-877-226-7488
1-888-706-7463
1-888-771-9249
1-888-785-4479
1-909-327-4870

So can they really do anything to you?

It's not a simple yes or no answer.  Logic dictates that, if they really wanted to take you for a ride and drain your bank accounts, they already would have.  

So, why haven't they?  

Authorization.  

Why do you think you are being called so much?  Perhaps it is because they like the sound of your voice?  No, they have to have your authorization to take any form of payment from you, period.  The callers know their audience, and that audience is typically a bunch of people that have applied for payday loans in the past.  Most of those people they call couldn't afford an attorney if they wanted one, and are so used to receiving collections calls that so long as they sound like a real collector, they will likely be perceived as one.

Furthermore, they don't even really want to talk to your attorney - that just sounds official and scary enough.  A real attorney would take the callers to task and write them off as two-bit con artists.  The callers need you, in writing, to authorize payment against the fictitious debt they claim you owe.  Go ahead, ask them for proof you owe the debt - more commonly known as verification of debt.  See what they say.  A phone authorization carries very little weight, so if they have something signed by you on file, you are done for - and the callers know that.  That authorization is the only thing these callers are doing by the book, and for good reason.  If they just went all willy nilly and made an ACH debit from your checking account, without your written approval, you could in turn report the transaction as fraudulent to your financial institution.  In about 7-10 business days, you would get the funds returned to your account.  Then the scammers would be up against a bank and their team of lawyers and investigators.  

Bottom line:

If you haven't paid the callers a dime, don't.  If you planned on paying them to shut them up, just don't.  Remember - you are not being contacted by a legally licensed, ethically owned and operated collector.  Read up on the FDCPA - http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf - and know your rights.

PS--The FBI sent out a Press Release on this scam just last week:

Extortion Scam Related to Delinquent Payday Loans

Washington, D.C.
December 07, 2010  FBI National Press Office
(202) 324-3691

? filed under: Press Release

The Internet Crime Complaint Center has received many complaints from victims of payday loan telephone collection scams. Callers claim the victim is delinquent in a payday loan and must repay the loan to avoid legal consequences. The callers purport to be representatives of the FBI, Federal Legislative Department, various law firms, or other legitimate-sounding agencies. They claim to be collecting debts for companies such as United Cash Advance, U.S. Cash Advance, U.S. Cash Net, and other Internet check-cashing services.

According to complaints received from the public, the callers have accurate data about victims, including Social Security numbers, dates of birth, addresses, employer information, bank account numbers, and the names and telephone numbers of relatives and friends. How the fraudsters obtained the personal information varies, but in some cases victims have reported they completed online applications for other loans or credit cards before the calls started.

The fraudsters relentlessly call the victim?s home, cell phone, and place of employment. They refuse to provide any details about the alleged payday loans and become abusive when questioned. The callers have threatened victims with legal actions, arrests, and, in some cases, physical violence if they do not pay. In many cases, the callers harass victims? relatives, friends, and employers.

Some fraudsters have instructed victims to fax a statement agreeing to pay a certain amount, on a specific date, via a pre-paid Visa card. The statement further declares the victim will never dispute the debt.

If you receive these calls, do not follow the caller?s instructions. Rather, you should:

Notify your banking institutions.
Contact the three major credit bureaus and request an alert be put on your file.
Contact your local law enforcement agencies if you feel you are in immediate danger.
File a complaint at www.IC3.gov.
Tips to avoid becoming a victim of this scam:

Never give your Social Security number?or personal information of any kind?over the telephone or online unless you initiate the contact.
Be suspicious of any e-mail with urgent requests for personal financial information. The e-mail may include upsetting or exciting but false statements to get you to react immediately.
Avoid filling out forms in e-mail messages that request personal information.
Ensure that your browser is up-to-date and security patches have been applied.
Check your bank, credit, and debit card statements regularly to make sure that there are no unauthorized transactions. If anything looks suspicious, contact your bank and all card issuers.
When you contact companies, use numbers provided on the back of cards or statements

http://www.fbi.gov/news/pressrel/press-releases/paydayloanscam_120710

http://800notes.com/Phone.aspx/1-951-489-0227
Mmh
Mmh
2011-12-05 16:05:55
Unknown
I just got a call but this guy said his name was Mark Williams. I'm freaking out because e said to have my lawyer call. However when I try to call back the mailbox was full. Reading your posts makes me feel a bit better. However I'm worried they haw my acct number. Have they contacted you again?
Sbelow
Sbelow
2011-12-02 23:45:19
Debt Collector
Idiots keep calling me telling me I have a payday loan that I did not pay and they are sending police to arrest me, papers will be served and I have to appear in court in Califorina. Finally I couldn't take it so I started calling them back. It takes several calls as most go to a mail box which says it is full. But when they answer I immediately start going off on them.  Finally the guy asked me if I had a girlfriend. I told him no, so he says I need to get one and quit calling him. I cussed this guy and called him everything offensive I could think of. Hopefully this does the trick and they quit calling. I told them that if these 3rd world a***oles would put as much time into building their country as they did trying to scam Americans they may become something!
mike
mike
2011-12-02 23:41:02
Unknown
Someone called me from this number telling me that . I own payday loan for 489.00
BarNone....
BarNone....
2011-12-02 21:51:15
Unknown
I've also been harrassed and threaten that if I dont pay my bill I will be sued...  Me thinking what do I have 2 lose????...  N guess what now that they have harrassed me my turn 2 return the favor...  The number will be disconnected soon.....  


Hi I was just wondering now that we have all figured out that this is a scam, how can we actually bring forward charges against these people??...


What is the common factor in this scam?

It  is a way that they recieved the information on us... I am guessing online education consumer pop-ups or a job website pop-up...  The calls are being swithched in if you listen when returning the calls back so we known that its international or  either underground... And also illegal how they obtained our information..  But think about it??...   I am going 2 try 2 involve the local government around my area...  N the meantime continue 2 LIVE and NJOY life...
Jeanie
Jeanie
2011-12-02 11:32:30
Unknown
I recieved a call at work from 626-384-3266 saying I need to call a man name Michael.  I call back and when I ask what is this about he stated why are you yelling and told him I was not yelling he started talking over me and then hung up.  I called back and he hung up again.  Then I got a call from another man telling me they are going send federal agents to my job and arrest me for bank fraud, stating I recieved 600.00 in my account and I have not paid it back.  I check my account and nothing was put into my account.  I called my bank and the my bank representative said there was no money from any loan company recieved in my account and he google this number and told me look at it.  They called me numerous times from different numbers one that didnt even make sense.
052-634-076.  I talked to a police friend of mines and he stated to call the bank and ask for the fraud department and let them investigate the company.
LAURNE
LAURNE
2011-12-01 20:15:21
Unknown
HAD THE SAME EXACT THING HAPPEN TO ME , I CHANGED MY BANK ACCOUNT ,PUT A FRAUD ALERT WITH THE THREE MAJOR BUREAUS ON MY CREDIT AND I AM CONTACTING THE SSA ABOUT MY SSN TO MAKE SURE NOONE CAN STEAL MY IDENTITY BUT AS FAR AS THE PHONE CALLS AND CHARING OF MY BANK ACCOUNT SAME THING HAPPENED TO ME. AND IVE REPEATEDLY TOLD THESE IDIOTS I KNOW OF THEIR SCAM AND TO QUIT CALLING MY HOME AND WORK AND THEY JUST KEEP CALLING . BUT STAND UP TO THEM EVERYONE DO NOT FAR FOR THEIR BS.
Norga Mendez
Norga Mendez
2011-11-29 21:40:08
Debt Collector
I am a senior citized and I ahve been receiving a call from some foreigh person with the number listed above,. He was very abusive and threatening, as I have a heart condition this is very scary. I would like for this person with this phone  # to be reported #626-384-3266. I don't know who it is and he said that within hours I was going to be arrested. What kind of animals are out there trying to scam and scare the hell out of people.
babygurl841986
babygurl841986
2011-11-29 21:35:42
Unknown
I just had the same exact call today and they claimed that they were going to show up at my house tomorrow at 11am to get served with papers and a warrent for my arrest.
cursed them out
cursed them out
2011-11-29 16:06:14
Unknown
lol
Another victim
Another victim
2011-11-29 03:26:46
Unknown
This rude middle eastern guy named "Kevin Jones". Yea right. Scam!  He said to have my attorney call that number. He is from "legal affairs department".  Oh yea?  Someone stop them!
female
female
2011-11-28 23:34:07
Unknown
I receved a call from this number saying that they are law enforcement trying to collect a debt.
1-800-667-0123 1-515-509-2338 1-602-453-8901
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