Called and asked for my boss by name.  Asked if he could return call. Said she would just call him back tomorrow.  (That told me they did not know my boss b/c you have a better chance of winning lottery than catching him available to talk.  All clients know they have to leave a message)  I "are you sure, he is very hard to catch"  She said 'no, that's okay.  I'll call back'

This has happened before and is annoying.

they keep calling and calling and calling and refuse to leave a message for my boss (who they are allegedly calling for)