702-739-8129
NV, US
Dawn
Dawn
2012-10-16 20:05:12
Telemarketer
"Paul Davis" from this number just called about selling us ink & toner.  When I told him we were under contract with a company & they provided our toner he said very sarcastically "whatever... that sounds almost believable".  He claimed he was from Associated Supply Company.  Dont bother calling if you're just going to be rude.
CB
CB
2012-04-27 22:16:17
Unknown
Over the years I have purchased their ink and toner.  They are a lot cheaper and I have not had any problems.  When they call, I do have to stand my ground if I'm not ready for any supplies. I don't use much toner, like one a year and ink maybe two a year.  Therefore, I only order once a year.  I explained that I would call them when I need something.  This has helped a lot.  They push....You have to push back.
annoyed
annoyed
2011-06-06 20:54:35
Unknown
This company calls almost daily. Never leaves a message. Today they called at 7 am. I have had enough as they are calling my home phone.
Jean
Jean
2011-06-06 20:54:35
Unknown
This is Associated Supply.  They want to sell you toner & ink.  They are listed on Rip Off Report as a scam.  They were calling our cell phone, so no name came up.
CJ
CJ
2011-06-06 20:54:35
Unknown
Repeated requests for them to stop calling and remove our number do nothing. Not surprised to learn about their ripoffs elsewhere.
Ted
Ted
2011-06-06 20:54:35
Unknown
It was Associated Supply in Las Vegas. I've purchased toner from them a few times and never had any problems. They beat my local prices and their products seemed to be adequate. I will say that they need to brush-up on their telephone etiquette as they all appear to have that East-Coast abrasiveness.  They also call too frequently, like every other week.
Owner's Secretary
Owner's Secretary
2011-05-23 20:03:31
Unknown
This is the website for Associated Supply:
http://www.associatedsupplies.com/

Their contact info is listed as:
Associated Supply Co | 1860 Pama Lane Las Vegas, NV 89119 | Tel 702.739.8129 OR 800.345.9072 Fax 702.739.9349
www.associatedsupplies.com | info@associatedsupplies.com

The Better Business Bureau of Southern Nevada's website listing shows this company has an "F" (like FAILING) rating:
http://www.bbb.org/southern-nevada/business-r ... -vegas-nv-46451

They are NOT a BBB Accredited company.

BBB Rating

Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Factors that lowered this business' rating include:

   43 complaints filed against business
   Failure to respond to 24 complaints filed against business.
   One complaint filed against business that was not resolved.

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BBB Reliability Report for
Associated Supply Company, Inc.

BBB Rating F


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BBB Accreditation

This business is not a BBB Accredited Business.

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BBB Rating

Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Factors that lowered this business' rating include:

   43 complaints filed against business
   Failure to respond to 24 complaints filed against business.
   One complaint filed against business that was not resolved.

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Business Contact and Profile
Name:     Associated Supply Company, Inc.
Phone:     (702) 739-8129
Fax:     (702) 739-9349
Address:     1860 Pama Ln
    Las Vegas, NV 89119-4622
Original Business Start Date:     June 1988
Principal:     Al McPhee, Chief Operating Manager
Customer Contact:     Al McPhee, Chief Operating Manager
Incorporated:     March 1993, NV
Type of Business:     Office Supplies
BBB Accreditation:     This company is not a BBB Accredited business.

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Business Management

Additional company management personnel include:

   Perry Binen - President


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Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 43 complaints about this company in the last 36 months, our standard reporting period. Of the total of 43 complaints closed in 36 months, 14 were closed in the last year.
These complaints concerned :
+ 7        regarding Billing or Collection Issues
+ 1        regarding Contract Issues
+ 7        regarding Customer Service Issues
+ 5        regarding Product Issues
+ 9        regarding Refund or Exchange Issues
+ 14        regarding Sales Practice Issues

These complaints were closed as:
+ 17        Resolved
+ 24        No Response
+ 1        Unresolved
+ 1        Administratively Closed
Owner's Secretary
Owner's Secretary
2011-05-23 19:57:26
Telemarketer
Today I received two calls from a male who THINKS he's smart.
(He's not).
The Caller ID shows 702-739-8129 Associated Supp

He asks for the owner by first name as if he knows the owner personally.
I smile, because I KNOW it's them again, and I know they will not be successful in attempting to bother the owner.  I tell them (with a smile) the owner isn't in right now.
He asks what time he will be in.
My reply is deliberately vague.
TWO can play at this game.
Because they won't give you their name, they will not tell you the nature of their call, or the name of their company, they aren't going to get ANY information that is worthwhile out of me.  "It's hard to tell, he's in and out.  He doesn't have a set schedule."
The male caller says, "I'll just call him on his cell phone".
I say "ok" (still smiling, because I know good and well that he CAN'T call the owner's cell phone, and I know what comes next).
He says, "What's his cell phone number?" or "What was that number?"
I advise him I don't give out the owner's cell phone number.
Then he hangs up on me, (rudely), waits exactly TWO HOURS and tries again.
Same routine, same words.
It's funny.
Hofinannr
Hofinannr
2011-03-16 18:45:07
Unknown
This company called a ridiculous # of times for my boss who is rarely in the office.  Once he was able to s/w the sales rep my boss decided to give them a try.  We got our ink and even though the cartridges are full the printer doesn't recognize it and all the lights show as empty.  Not a huge deal though since they were inexpensive.  We had placed our order in 12-2010, they now call every 2 weeks to see if we need more.  We are a small office and the excessive calls are too much!  My boss told them the last time they called to not call us again and we will call them when we need more ink....he's called 3 times today!  We will not use them anymore and hope the phone calls will eventually stop.
CJ
CJ
2010-10-21 18:33:34
Unknown
Again today. I didn't even let him get through his opening spiel, told him that we had requested they stop calling us multiple times. His excuse was that he "works in a different department"... what, they can't talk to each other? Leave notes on the break room table for each other?

I really wish I could travel back in time, find the person who worked here before me and did business with them and STOP HER.
CJ
CJ
2010-09-15 18:04:41
Unknown
And they're back. This time I was out getting my lunch when they called and left no message. Thank goodness, because I'm in no mood to deal with oblivious jerkoffs today.
CJ
CJ
2010-08-11 15:43:50
Unknown
Ah, they're back. Even though I told them flat out last time that we don't even use ink or toner at all. I didn't pick up the phone at all, and they didn't bother to leave a message. Now to see if this marks the start of another cycle of calling endlessly.
St. Petersburg FL
St. Petersburg FL
2010-08-03 18:27:36
Unknown
Called but left no message.
School in Farmers Branch
School in Farmers Branch
2010-05-19 14:29:24
Unknown
They won't stop calling, they have called everyday-I finally stopped answering it and looked them up on the internet, I could not believe I found this website, it was the first listed on google-so annoying!!
nj
nj
2010-04-27 15:12:29
Telemarketer
Be very wary of non OEM cartridges. If you have a newer printer that may still be under a mfg warranty, using these reman's will viod all warranties. They leak, and can only be refilled once or twice. You never know what you will be getting.
CJ
CJ
2010-03-18 18:42:23
Unknown
Unsurprisingly, calling their 800 number gets me no response, and three seconds' recording time on a "general mailbox" voicemail. How does anyone do business with them without dealing with their pushy and rude telemarketers?
CJ
CJ
2010-03-18 18:36:36
Unknown
associatedsupplies.com -- their website lists an email to contact; I wrote an email but (surprise, surprise) it got returned as a nonexistent address.
CJ
CJ
2010-03-18 18:26:08
Telemarketer
This has to be the fifth time they've called us. Still asking for a person who hasn't worked here in at least five years. We don't even use toner or inkjet cartridges! I have tried telling these people that, and have been summarily ignored when I ask to be removed from their contact list.

Today, just now, when I told them not to call back, the man on the other end rather rudely said "I'll call back tomorrow."

How is that any way to get someone's business? Because it's just ticking me off!
Sweetie
Sweetie
2010-03-16 14:57:43
Telemarketer
I just  got a call from 702-739-8129 a woman wanted to talk to business owner.  Tried to ask what we were paying for toner/ink.  I said none of your business we shop through internet.  She got nasty about it.  I noticed they don't have a website.  They don't have an 800 number and there have been numerous complaints,.  i am also not a business and therefore, they are violating the DN Call list.  That list is a joke.... nobody enforces it.

woman said I was rude and hung up on me.  

I should have had them send me some free cartridges to some business name that doesn't exist and not pay the bill that would teach them.  I think they are bogus.... but next time they call someone see if they will send samples free..... Let them eat the money!
Robert Ralston
Robert Ralston
2010-03-11 21:54:48
Telemarketer
This people can become a pain by constantly calling. Is there a way to stop it?
I have reported to " Do not call " so many times and so many phone numbers, I I believe there is no room any more for telemarketers.
CJ
CJ
2010-01-20 20:06:23
Telemarketer
Repeated requests for them to stop calling and remove our number do nothing. Not surprised to find five complaints lodged against them at Ripoffreport.com.
Cindy
Cindy
2009-10-12 19:44:11
Unknown
I received a call from this company in reference to toner cartridges.
My salesman was very polite, sent me 3 cartridges to try.  I did not have to pay the invoice for 60 days to make sure I liked them. It just so happens that they are cheaper and the cartridges work just as well as the original brother ones.  I have been very pleased with this company.
Michelle
Michelle
2009-10-02 17:01:44
Unknown
Just got a call from them asking for my minor daughter (she does modeling and I use this number for her bookings).  Wonder who sold my number to them!  I asked they take her off their list.  Hopefully I won't get any more calls.   Trying to sell ink and toner.
Joe
Joe
2009-07-16 19:44:14
Unknown
They called us continously saying they will send free cartriges. Then there verification dept called to verify the order but she said I am being chared for it. I said the rep said that they were free. I cancelled the order. The the sales reg called me back getting into me that we had a verbal agreement and that they were not free. They try to play mind games with you. They are clearly rip offs.
Receptionist
Receptionist
2009-06-25 21:36:13
Telemarketer
I work for a Company that owns two franchises.

A woman by the name of Summer called from Associated Supply trying to sell Ink products for our printers. I told her if someone was interested, they would call back.

She gave 800-345-9072 EXT 212 to contact her.

Not a minute later she calls the second franchise number, recognized by voice, says she called the wrong number and hung up before I could say anything.
JustMe
JustMe
2009-04-21 20:05:33
Telemarketer
These people have called repeatedly for months.  I have asked them very politely to remove us from their calling list because we are not now, nor ever will be interested.  This must anger them because they continue to call.  Finally I asked for a supervisor and a retard named "John" hung up on me.  I then called back and spoke to a supervisor who informed me that there were many "notes" to cease calling us.  The supervisor was very polite and said she would take care of things...lets see how this goes.  I will file a complaint if need be.
Matt
Matt
2009-04-08 16:01:25
Unknown
I have used there ink before it messed up a $400 printer. I called and complained they hung up on me
medium
medium
2008-08-19 20:40:31
Unknown
Granted, they are very persistent, but in fairness, I started ordering ink cartridges from them about 4 years ago and I've had the same rep since I started ordering from them. Their product is not OEM (Original Equipment Manufacturer), but I've saved money because I use quite a bit of toner and what they sell is definitely cheaper than Epson and HP products. The only catch is that you have to order in lots of 6 or 12. But if I have any problem with a cartridge, my rep will send me replacements.
Mr. BODINK
Mr. BODINK
2008-08-01 17:09:36
Telemarketer
CONSISTANT CALLS TRYING TO SELL TONER SUPPLIES ETC.
NO INTRODUCTIONS ON CALL, NO REPRESENTATION, UNWILLING TO LEAVE MESSAGE.
shamu
shamu
2008-02-13 18:06:11
Unknown
I always notice this as a constant call yet no message left
1-202-715-6835 1-714-409-3993 1-800-672-2813
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