703-348-7199
VA, US
Sue
Sue
2011-06-06 20:54:50
Unknown
I too had a fraudulent charge on my credit card for $11.89 referencing this number as Monrovia Designs.
skippy
skippy
2011-06-06 20:54:50
Unknown
no call that i remember but there was a fraudulent charge on credit card
Gary
Gary
2011-06-06 20:54:50
Unknown
same here, we were charged $11.89 on our charge card...called the number and voice mail box full...they sent a letter back to our bank disputing our dispute citing, "Our Business is based on trust;" and signed the letter "support team" Monrovia Incorporated with this phone number...we reported to the FBI and to our evening news TV station...suggest everyone do the same
Debbie
Debbie
2011-06-06 20:54:50
Unknown
They also have another number-603-684-2346.  I got two $11.98 charges on my bank statement and called my bank who gave me this number.  I called and got an answering machine but they listed an email address for "faster" service.  I emailed them and actually got a response within a couple of hours saying they would reverse the charges but then asked if I was the only one with access to my debit card.  Here is the email address: support@mi-webdesign.com.  They said the charges would be reversed in 3 to 4 days so we'll see.
carolyn 7 May 2008
carolyn 7 May 2008
2011-06-06 20:54:50
Unknown
no one called us or did we authorize this Fraudulant charge on our debit account for 11.49.  These people need to be caught and fast!!!!
V
V
2011-06-06 20:54:50
Unknown
it is a fraud charge-call your credit card company- i have Chase & they said they have had several complaints on it & removed it right away
dan
dan
2011-06-06 20:54:50
Unknown
Same here on

04/23/08 04/23 MONROVIA DESIGNS 7033487199 AL $11.89

it seems Citicard is loosing its security. So much for security software.
Tim
Tim
2011-06-06 20:54:50
Unknown
Got one from Monrovia Incorporated for $11.49
Sara
Sara
2011-06-06 20:54:50
Unknown
Same too.  On April 3rd 2008 for 11.89  I am calling to dispute it right now. Where is everyone located??  I am in AZ
same here
same here
2011-06-06 20:54:50
Unknown
I got a charge too...but mine is for $11.49....have any of you gotten word on what to do?  I didn't get a call from that number...but have had several suspicious numbers call lately...I wonder if its the same company...
Angel
Angel
2011-06-06 20:54:50
Unknown
I've got a charge too! What the hell is this place?
me too
me too
2011-06-06 20:54:50
Unknown
and again, Monrovia Inc for 11.89
pissed
pissed
2011-06-06 20:54:50
Unknown
same here ... Monrovia Inc. named on statement ... $11.89
big daddy v
big daddy v
2011-06-06 20:54:50
Unknown
same here. fraud charge on my credit card
Sherry
Sherry
2008-06-16 19:40:19
Unknown
I had the same problem.  Credit Card company originally filed as a disputed charge.  I called them back and said it was fraud so my account is closed with a new card on the way.
JPopi
JPopi
2008-06-14 17:06:11
Unknown
Same thing here in FL.  Did not receive a call.  Checked my cc statement and there it was.  $11.89 from AL on 5/21.  Never heard of them and I hate paying for something I didn't order.  Called my cc and they cancelled my card and will issue a new one.  They had never heard of Monrovia Designs.  I told them to look them up online and read all these emails.
Cecilia D.
Cecilia D.
2008-06-06 16:46:34
Unknown
Same thing here, no idea who they are but a charge was put on my debit card 5/16 for the $ 11.89.  I never received a call from them either, the only ph # I ever give out is my cell # too.  Bank statement said Monrovia designs ph# 703-348-7199 in Alabama.  The phone # is bogus goes right to a really bad ans msg.
lorna
lorna
2008-05-29 17:14:07
Unknown
This just happen to me in florida and i called the bank and filled a report to the sheriff office. I never heard of them untill i got abill from my cc.and they work out of huntsville alababma
Liz
Liz
2008-05-28 18:21:02
Unknown
Same thing here in Redlands, California....  got a charge on my credit card from MONROVIA DESIGNS for $11.89   Had to cancel card.  The number is just a voicemail.  SO GLAD I LOOKED IT UP ON GOOGLE to find out this is an across the board scam, because I thought it was just me.  I don't know who else to contact other than my bank either.
michelle
michelle
2008-05-28 17:47:44
Unknown
I got a charge on my debit card from this "company" for 11.98.Never heard of them and did not make any purchase.
kentJ
kentJ
2008-05-22 00:44:26
Unknown
Had $11.49 charge to my PayPal Charge Card.  These things have tight security too.  Filed claim and cancelled card.

Did not get a phone call.
MJT
MJT
2008-05-21 02:19:43
Unknown
No call, just a fraudulent charge on my debit card. Will dispute with bank. Monrovia Designs at this phone number. Haven't tried to call it since I found this website.
Katie B
Katie B
2008-05-19 19:57:46
Unknown
Yep, they got me too. I found a charge for $11.89. Now I have to cancel my card (UGH!)
Lisa
Lisa
2008-05-13 12:21:22
Unknown
Sue, I just had a charge just like that from a major bank in St. Cloud.  I also live here and just had this charge show up.  I had the same amount show up, too.  I'm going to be disputing it TODAY!
Hen
Hen
2008-05-12 19:06:33
Unknown
Had a charge from Monrovia Designs in February for $12.79. Since I check my credit card statement every other day, I caught this charge and reported it to my CC company they cancelled the card and issued me a new card.  Checked my CC acount today and again there is a charge for the same amount.  I take extra care to make sure I dont visit unauthorized site. This something that banks and credit card companies need to address.
Robert
Robert
2008-05-11 02:56:34
Unknown
A $12.95 charge on my Chase card.  How in the f are they doing this and geting away with it?  Can you imaging how many people just scan their statements or not look at them at all.  With an amount this small, ez to just blow it off.  It can go into the millions for them over time.
I just canceled my card and will go on from here.  I am going to send an email to all in my address book.
sandi
sandi
2008-05-10 17:04:31
Unknown
I did not get a call from anyone but had a charge of $11.89 SHOW UP THIS MORNING AT 7:38 AM FROM hUNTSVILLE, AL. It was phone originated by a male. Just think, it is not a large amount but if they hit enough credit cards at $11.89 each, they could have thousands of dollars per month. It is a small enough amount that a lot of people may never notice it. I had to stop my credit card and get another one. There are too many thieves out there. It was monrovia designs.
Marine wife
Marine wife
2008-05-08 07:28:32
Unknown
Wow this is huge international money laundering scheme, watch all of your cards ALL of the time from now on!  "By now they have many years of experience and have perfected the process. The syndicates goal is to run high volume small charges spread across many bank card issuers, using multiple merchant accounts. They hope to maximize the amount of victims who either do not notice it, or do not bother because of the amount. Once a victim is prepared to contest it, then the syndicate wants to issue you a credit and save the charge back fee. They have a prepared script to deflect the attention away from them by saying that someone must have used your card on our site so we will issue you a credit. They will even go so far as to make up an email address that was used for the purchase. They may even tell you that you should report your card as stolen. Of course when was the last time a thief stole a credit card number and decided to maximize its potential by downloading a $10 ebook. In the past the syndicate had the mules respond to the telephone messages, but in the current version they route the calls and voice mails to Eastern Europe and respond directly. Bypassing the mules extends the longevity of each LLC because they are shielded from the volume of charge backs that grows larger each month. The criminals are also using some of the same service providers for the listed phone numbers as was used in previous versions."  http://www.dslreports.com/forum/r19620593-Ebo ... DigitalAgePluto
Marine Wife
Marine Wife
2008-05-08 07:02:02
Unknown
REported to BBB the 11.89 charge  

Monrovia Designs (Monrovia Incorporated)
5420 N Morgan St
#201
Alexandria, VA 22312
Marine wife
Marine wife
2008-05-08 06:25:46
Unknown
Monrovia Designs 703-3487199 AL was charge on my card. THanks to all of you on here as I knew immediately my suspicions that this was not our charge was correct and we cancelled.  I wanted to put this out there to see if there was any commonalities in companies that may have been "hacked"  I bought recently online from: Lands End, Paypal, an out of town charge/contracted company for my daughter's camp, and E.L.F. a company supposedly bought out by nordstroms that was selling their make up cheap.
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