Just received a call from 778-452-2340.  It was an HSBC mortgage specialist calling about my upcoming mortgage renewal.  He did not ask for any personal information and had knowledge of my HSBC mortgage.  I am in BC and he was able to provide a call back number and an email address.

This number has called me 3 times in the last hour, it is almost 9pm here, clearly it's not a legitimate call at this hour. Not to mention I'm in Toronto and do not have an HSBC account or have ever used one of their banks.

This is a Vancouver area code.

I just missed a call from the number on my Chatr phone, and I have absolutely nothing to do with HSBC.  I'll have my soundboards at the ready for whence they call back

A woman called from this number, asking to speak to my mother. My mother is elderly and has difficulty speaking english so I said to her, I am her daughter, what is this about. The woman said my mother had an account, a Term Deposit that was going to expire, I said yes, she asked what my mother wanted to do..ie renew the term deposit or.... I said I wanted a call from my local HSBC branch here in MOntreal, where my mother has her money. I asked her where she was calling from, not recognizing the area code 778..she said B.C. but I have to say this: Her English was very bad, she sounded Chinese not only because HSBC is Chinese bank, but just my gut.  She then went to her directory to find the phone number for our local branch and I repeated the street address 3 times, and she still couldnt find it for 15mins. She finally found the address and number of our local branch and she said she would call them to call us, to set up an appointment.

Now, I found this very very odd - as I have not received a call from our local branch.  None at all.
Then I received another call from HSBC, but from Toronto.  Not from Montreal.  I said to this agent if indeed she did work for HSBC to send it by mail. I would organize to call our local branch of HSBC here and see if everything is legit.  I did receive the certificate by mail. So the Toronto call was definently legit. but not the Vancouver one.  I am very wary.

So, as I read the comments on this site, I realized that some people who got the same calls as I, some believed it was HSBC because they also have an account (as my mother has)..but then I got wary as some commentors say they did not have any accounts with HSBC.

All I can say is this: There are many scammers out there, hackers, thieves, etc...could even be an inside job. ie a disgruntled former employee of HSBC who knows the ropes and has copies of names of clients.
If you are unsure - call the number - investigate - but GIVE NO PERSONAL INFORMATION OVER THE PHONE.  NOTHING OVER PHONE.
ANytime someone calls me from a number I do not know, and they ask me for personal information, I say Send me by mail. In the past I also received calls from companies asking to speak to the homeowner, asking if we rent or own our home, I instantly hang up.

I am on the NO CALL LIST, and according to CRTC, the only people who can call us are charitable organizations, survey companies and newspaper companies trying to sell their paper..
However, regardless of my number being on the NO CALL LIST, I had received strange calls from different numbers, saying they were from my credit card company, and saying they could lower my interest rate. At times there were urgent messages on my v/mail..saying it was urgent that we contact them to take advtange of a lower interest rate.
BEWARE. THese calls are scammers. I asked one person which bank they were calling from, as I have more than one credit card, they refused to say.

OK that's it, Hope this helps someone. Sorry for length of comment.

Im from Oshawa and didnt recognize this exact 1-778 number when it called me 5 minutes ago.. I immediatly looked  up the number on google and found this site and set of comments.. if you dont know the number.. DONT PICK UP THE PHONE! No matter what.. if its important enough, they will leave a voice mail or call back.

DO NOT fall for this phone call!  Got this call a few days ago, and the person identified himself to be a manager at HSBC.  He would not identify himself, and asked strange personal questions that NO LEGITIMATE BANK would EVER do!  DO NOT FALL FOR THIS SCAM!

Received call from HSBC.Knew my name.When I asked what is this about,she said she was just introducing herself and then mumbled,did not understand what she said.Then she hung-up.
Phoned HSBC and agent said,don't worry.Very nonchalent.Agent was NOT very helpful.
Then went to hsbc bank and teller said it is not a HSBC phone #.
Very suspicious.

Remember,Banks do not call you for personal info.

Scam!

DOOD ITS NOT A SCAM its freaking hsbc they regularly call customers from retail credit and offer better interest rates. use your brain.

number for HSBC  Premier customer . I didn't know it. From January, they kept calling me. Finally, they called me via local branch.  and figure out they want to confirm some information.

I just got a call from this number.  I didn't answer it and they left no message.

I got a call 2 days ago from this same number, offering me to upgrade my account. I called HSBC 1-888-310-4722 today to check if that number is from one of their branch...they said NO and to be aware of possible scam...

I seriously they are scammers
Talking about getting better interest rates but they don't even know time difference between vancouver and toronto, (they said two hours)
They were saying how i have "some money" in my account that's not getting good interest rates and they're my 'account manager' (which i already have one here in toronto).

stupid scammers

Received a call from this number but since I'm in Toronto I didn't want to pay for long distance charges and use up my minutes.  January 12, 2012 @12:45pm. Don't have an HSBC Account but I did have to withdraw money urgently last week. And this was the only ATM I could find that was nearby...but how could they get my #?!...Hmm...better check on my account.

It's not a scam. It's HONG KONG AND SHANGHAI BANK OF CANADA - HSBC. Does any of you have an account there?

Same here, I think it is scam

Got a call. Redialed and heard an automated voice response "Welcome to HSBC"

two days in a row at about 10 am.

Got a call. Redialed and heard an automated voice response "Welcome to HSBC"

It's not a scam. It's HONG KONG AND SHANGHAI BANK OF CANADA - HSBC. Does any of you have an account there?

Same here, I think it is scam

two days in a row at about 10 am.

I just received the call, it is scam

Just received a call from this number. The guy wanted to ask me security question about my bank account, I said No, I will go to the bank, I don't want to anything over the phone.

I got the call from this no. said HSBC Direct Canada, i don't know what they want.

It is a scam call, They were asking me starnge questions, I called HSBC they don't know this number.

Cold call?!

Called me at 7:57pm, I picked up and they hung up immediately. I have a HSBC bank account, no idea what they wanted.

yes it's HSBC but i don't know why they hungup if they are calling

HSBC Direct Canada. I forgot to send by mail account confirmation to open account.