The 1-800-225-5671 number is PNC loss prevention. I spoke with them and they stated they cancelled my card. I called PNC at their customer service number and they confirmed my card was cancelled.
Totally legit in my case. The initial message even introduces themselves as PNC security. They were challenging an internet purchase I really made that came through a Chinese debit card clearing house as well as two local restaurant purchases I also made in the same 24 hours. The machine asked for minimally risky information to authenticate me (last digits of card, phone number, zip code) and then prompted me to approve or deny the questionable charges. Exactly what I would hope my bank would do.
I have received six calls in a row from this number. It is a scam- they will ask for your full card number- DO NOT give them your information. I have reported this to PNC and suggest you do the same.
This is NOT a SCAM. They left me a voicemail saying there was fraudulent activity on my PNC Debit Card. Sure enough, someone wiped out the entire account in one fell swoop at a big box retailer. If you get a call from this number, call PNC!
I reporting a call 800 225 5671 saying the call was urgent from PNC. I knew it was a scan.
I will report this to my bank, and if my account is tampered I will call my attorney.
Received a robotic message from PNC security card services wanting to verify suspicious activity to my Visa debit card. I did not call back, but after viewing this website I checked my online account. I did have an unauthorized charge to my account. I called 1-888-PNC-BANK instead of this number, and they were able to fix it. If you receive a call from this number at least monitor your account to make sure there was no unauthorized use.
Same as previous posts...received an automated call to verify "suspicious activity" on my PNC debit card. I hung up and called PNC who advised the call did not originate from them and was not legitimate. I also notified Giant Eagle as that is the only place I had used my card in several days.
100% scam. I'm on the phone with PNC now. No question, a scam.
I got a phone call from this number today, but missed it. When I called back, it was the VISA associates of PNC talking about fraudulent transactions on my account. They put a hold on my card and told me to call back after the transactions post so they can be reimbursed. Afterwards, I found this thread and thought, "Did I fall for a sophisticated social engineering trick? They knew where to send the card and everything!"
So I called the 888-PNC-BANK number just to be safe, and when I told them I saw fraudulent charges she noted than an account had already been stopped, and to her surprise, that a new card was already in the system to get shipped out. This number is the real deal. The people telling you it's a scam are the people stealing information, and want to keep that access for as long as possible. If you don't answer this call, but you do call PNC directly, i guarantee that you'll have a nice discussion about some strange charges on your account.
This is legitimate. No, they didn't ask for SSN. Automated verification of 3 charges. When you hit 2, it gives more information and it is quite detailed. So for instance, one charge was for $10 at a restaurant. Pressed 2, told me the Taco Bell and its franchise number, etc. Totally legit.
It's a real call. PNC is telling you that your debit card has been compromised. Meaning, there has been a charge to your card that may not have been made by you. Call them back ASAP!
A. Nony Mouse
That is simply not true.
A. Nony Mouse
Those of you claiming this number, legitimately used by PNC Bank's card fraud department, is a scam are victims of Caller ID spoofing. With the right equipment or web service anyone could call you with any number they want to display. Want to appear to be calling from the White House? No problem. Want the Caller ID to say PNC Bank 800-225-5671? No problem. Heck, they could call you and display YOUR name and number.
I got a call from this number this morning asking me to call regarding suspicious activity. I did not call the number they left I called the number on the back of my debit card. The call was legitimate. There were transactions made yesterday and today that have not shown up on the account yet that were not mine.
got a call from 800-225-5671 and called 1-888-PNC-Bank and talked to the Theft/Fraud department and they checked the number and stated it is not one of there numbers
That number is not a scam, I called 1-888-PNC-BANK, went through the system and selected Identity Theft/Fraud. Once I got to someone, I mentioned the issue and 800-225-5671 number and he said that, that was PNC's security number. All the things the other guy said about cancelling my card and ordering a new one was instead true.
Robotic voice message stated my name & they were the GAP credit card fraud department
Received a VM from this # proclaiming to be PNC, stated my name in a recording and the last four digits of my debit card asking me to call back to review recent activity. I called the actual PNC # listed on the back of my card and they confirmed that it was a SCAM and that any 1-800 # from PNC the next three digits would be 762 (1-800-762-xxxx).
I just received a call from this number. I didn't pick up or call back but checked the # on this website, then checked my account balance online at PNC.com. My balance was fine. I then called 888-PNC-BANK. I spoke to a rep and explained my concern about receiving a call from 800-225-5671. The rep said the number didn't seem familiar but she called the number while I was still on the line. The "suspicious" call WAS an automated call from PNC Security. PNC security joined the call with us and simply wanted to confirm an online charge that I made earlier in the day. PNC security explained that because my purchase was from a foreign company an automated call will automatically be triggered. If I would have called the number back I would have been connected to a live PNC rep. By the way I used my PNC Visa/debit card for the purchase. Thanks to all who have left comments regarding this phone number. You can never be too safe.
Got a call and it was an automated fraudulent checker from PNC. Did not ask for my full account number nor my ssn. Just wanted last 4 numbers and my billing zip, they went over my last 4 or 5 purchases, to which I confirmed them all. Its a legit pnc service that watches for fraudulent activity.
My husband got an automated call asking for me (exactly as listed on my check card) ending in whatever four digits he couldn't quite hear, so we don't know if it was correct. Anyway, I just called PNC, and there are no flags or anything on my accounts, and was told by PNC to regard that call as fraudulent. I never answer questions on such calls. I always call the institution's main number to be sure who I am talking with!!!
Definitely not legit. Just a new number scammers are using claiming to be "Verizon" and wanting you to log into your account via their website they give you on the recorded message to "claim your $341 dollar gift card" or something along those lines. DO NOT DO IT, IT'S A SCAM!
IT IS NOT LEGIT! The 1-800 number is a scam to get card numbers and security info. It is NOT PNC.
This number is a scam, just verified with PNC. PNC or any real Bank will never call you and ask for specific info like your SS# or your account #............NEVER!
Now, when you call them on their legit phone number, they will indeed ask for info to verify who you are! That's OK!
Please set all alerts that you can on your accounts. My PNC will alert me if any charge over $25 is made, or multiple charges, charges from outside the US, so on and so on.
Beware this number : 800-225-5671 is a total SCAM! Do not believe other posts that says that it is real............IT IS A SCAM!!!!
I called PNC. I have no card with the number given in the message. Furthermore, after searching all my accounts, they could find no security alerts on any of them. This is a scam.
Received this call claiming my PNC card had fraudulent activity. Sure enough I checked my account and saw some charges that were not mine. I called the number on the back of my PNC card and got it straightened out through their official lines. Be wary of similar calls but check your accounts just in case.
This number just called me, and an automated service came on stating they are from PNC and are verifying suspicious activity on my card, and named off the last four numbers of my card. I was prompted to push #1 if i authorized the transactions, #2 if i needed more details, and #3 if i did not authorize the transaction. There was one transaction that i didnt think i had authorized, and was transfered to the security department where the woman asked me to verify my birth date, last four of my ssn, and the amount of my last deposit. We figured out that in fact i HAD approved the transaction i was suspicious of myself, and they thanked me and sent me on my way. They said the account was flagged because so much money was being used out of state. Well...im on vacation in florida from indiana. I mean, i appreciate that they notified me that all this money was being used out of state, and wanted to make sure that i was aware of it, but i didnt realize they cared that much. I figured i just wouldve been another number in their system.
Received 2 calls today. Called PNC and I had an outof town charge which was not mine. I spoke to PNC bank and they cancelled my card. charge was from WAWA 21 in Philadelphia in the amount of $125.
This number is legit... what I'm wondering is if th illegit calls are scammers who are faking the caller ID to be this number. My advice... give them wrong information and see if they take it, or call PNC bank directly if you don't feel comfortable. I never had to provide my full SSN or card number. I did provide Bililng Zip, last four and DOB. BUT out of caution, I gave them wrong info on the SSN and DOB and she restated her respective question each time. She then verified a recent transaction on my account. A new card will be sent soon. If they were not honest, I will update this post accordingly.
Automated mesage machine claimed it was PNC Bank. Wanted to verify debit card purchases.
Never, never, never. Call an unknown number back about your banking account.