Number is FIA card services - that processes multiple card types. I get a call from them every time I travel and a charge is rejected by the card company, in this case an American Express card issued by my brokerage company. The only time they have called is after a rejection (embarrassingly in a checkout line) of a charge - usually because I am traveling in a different state, make a charge, and a family member makes a charge same day at home. If you had a rejected transaction and have any qualms whatsoever about talking to someone from this number just call the number on the back of your card and ask for the fraud department, as something has happened on your card that has alerted that department of suspicious activity. If there has been no rejected transaction and you get a call from this number, and don't want to tell them anything, just call back, ask which card it is and they will tell you - you can then hang up and call the number on the back of that card.
This makes no sense!
"Mouse over it and see that it goes to 800notes.com" which is the current site you're looking at. It will redirect you to https://www.bankofamerica.com/credit-cards/security-faq.go
You can also type this url on the browser and go to question
What if I think my credit card number is being fraudulently used?
Many times a single unauthorized charge is found to be a merchant error. Simply contacting the merchant might resolve the error quickly. However, if you think your credit card number is being fraudulently used, call customer service at 1.800.427.2449 as soon as possible. If you're calling from outside the U.S., call us collect at 1.302.738.5719.
To play safe, it's always better to call your bank, but this number is Bank of America customer service
Relax, it's legit. I can't imagine why Bank of America doesn't disclose the caller I.D. info to help validate their identity, but they don't. The recorded, interactive message first asks if you are **** ***** (my name). If you punch 1, they will ask you to enter either your billing ZIP code or the last four digits of your social security number. I used the ZIP. Then the recorded message said there had been some unusual activity on my card and would I verify the last three transactions on my card. The automated message listed three transactions by date, vendor and amount and asked me to verify each one. I did so. They then said I could use my card again in ten minutes. (I didn't know it was not active.)
That's it. I understand the concern. There are WAY to many phishes out there and you can't be too careful, but this one is O.K.
The call was from BoA warning me my card may have been compromised They hadn't noticed any suspicious activity, but were sending me a replacement with a new number anyway. They didn't ask for anything but my name, and mentioned my past purchases to confirm I really made them.
THIS NUMBER IS CORRECT. I JUST VERIFIED WITH BANK OF AMERICA AND THE NUMBER BELONGS TO THE FRAUD DEPARTMENT. THEY CALL YOU WHEN THERE IS A BREACH ON YOUR CREDIT CARD. YOU CAN CALL BOFA DIRECTLY OR CALL THE NUMBER BACK.
How can it be a good number, I DON'T BANK WITH BANK OF AMERICA, so why are they calling me?
It *is* Bank of America's fraud dept. The number is legit.
I received a call from this number last night in reference to some recent charges being valid. No verification of credit card number was requested, only verification of charges. As a precaution I called the number on the back of my card. I was told there was a note on my account of being called on the said date to verify some recent charges. Not sure why they called as the charges were small and were made within 15 miles of my residence. I had no balance on my account. In my case anyway this seemed to be a valid call.
I received a call today from 1-800-427-2449. Caller identified themselves as Michael and said they were checking for possible suspicious charges on my BOA card. My Caller ID showed "Unknown Caller". Since I did not trust that, I went on the BOA site and could not locate this particular number, so I just called the number on the back of my card and had them transfer me to the Fraud Department. I knew that my card had been compromised already and BOA was in the process of issuing me a new one. The DIRECT line to the Fraud section is 1-800-472-7970, which I also could not locate on their website. Sigh. I cannot say whether the number that originally called me is legitimate or not, as BOA did not confirm/deny that the number was one of their multitude of numbers. The best bet is, if you get a call, just begin with the number on the back of your card, since that is a legitimate number.
Yeah call it please, I can't wait to steal your information!!
We're real, promise.. :crosses finger:
What a fracking joke.
Report a Lost or Stolen Card
A lost or stolen card can mean a lot of stress and worry. We?re here to ease your concerns and take the steps necessary to reduce your risk of financial loss and identity theft.
To report a lost or stolen credit card
Please call 1.800.732.9194 (outside the continental U.S. call 1.757.677.4701). We'll cancel your card and issue a replacement immediately. You won't be liable for any fraudulent activity.
To report a lost or stolen ATM card, debit card or checkbook
Please call 1.800.432.1000 (outside the continental U.S. call 1.315.724.4022). If possible, provide the check number for the last check that was written or the name of the person or business to whom it was written. Digital copies of your checks are available through Online Banking.
Additional information about credit and debit card security
Don't call the number, its a scam.
PERIOD, the end.
Call your Bank if you have problems, no one else.
Melinda your nose is growing longer by the minute..!
You family wit FBI...Is dat Fake B*****d Illiterate. ..??? Get a job scammer..!
Another lying scsmmer.. Go get a real job George..!
Your full of S***..!! Go get a real job before you get your A** handed to you on a silver platter when you get caught..
I got the number called me. The person spoke to me on the phone claimed he was from Bank of America. He wanted to verify if I used my credit card in a store. I said "No", he right away closed my account, that's it. I did not tell him anything except my name.
I know the number is legitimate because my family is with FBI.
...and by the way.....I don't and never answer calls even I know who is calling.....if it is important, the caller would always leave a message, then I'll call back....if nobody leaves a message, then it's not an important call and even if I know the caller, I will never call back.
I got a call from this number and I just let it ring and ring until it stopped....I listened if there is a voicemail....in less than a minute there was a woman's voice from BOA saying that my card could be one of those in fraudulent activity.....I called back right away....spoke to an Asian Indian lady.....of course they asked info like SS#, BOD...then she told me that I will be receiving a new card in few weeks and just did get one few days ago. I would say it's a legitimate number.
I received a call and message as well today. Don't have any account with BoA so I called their Credit Card number from the legit BoA website and Customer Service confirmed that the 800 number is indeed the Bank of America fraud department. She took my name and zip code (only) and searched, confirming that I have no account with them and to disregard the call.
My husband literally just got off the phone with BOA after calling the number on the back of the card. He expressed his concern regarding the phone call from the above number. The Bank of America representative said that was a legitimate call and number.
This appears to be legitimate. Someone from the 800-427-2449 number called me today, 3/3/14 at ~12:55 PM ET. They asked for me by name and said they had information about fraudulent activity on my Visa card with Bank of America. Since I work for BAC, this seemed suspicious to me. I GAVE THEM NO INFORMATION, saying I could check for fraudulent activity myself at bankofamerica.com. I'd been monitoring my Visa card closely since the Target data breach as purchases were made with the card during the time of the breach. It seemed even more suspicious when the caller said that it wasn't about transactions on the card.
I called the number on the back of my card, 800.205.6247, but got stuck in a call queue. I then looked up "bank of america fraud department" [sic] in Google search, and came to the link https://www.bankofamerica.com/privacy/report-lost-stolen-credit-card.go. The number I dialed from there is 1.800.732.9194. I entered my identifying information, then hit "0" to skip the prompts, after which I was connected with a CSR in Employee Banking.
I explained the situation re: the first "fraud" number. The CSR confirmed that the card had actually been tagged for suspicious activity and that a call had in fact been made to me earlier today. I told the CSR that I'd been monitoring my transactions online since the Target breach, but hadn't seen anything suspicious. The CSR confirmed that a new card had been sent two business days ago, and that the current card could be used locally until the new one(s) arrive. The CSR said that if I checked online, I should see the new card's ending 4 digits on the account profile and not the ending 4 digits for the current card, which is exactly what I saw, having missed this when I'd previously looked.
Bottom line: this particular transaction for me appears to have been legitimate. HOWEVER, DO NOT GIVE OUT ANY PERSONAL INFORMATION TO PEOPLE WHO MAKE THESE KINDS OF CALLS. CONTACT YOUR FINANCIAL INSTITUTION AND VERIFY WITH THEM IF THERE IS ANY POTENTIALLY FRAUDULENT / SUSPICIOUS ACTIVITIES OCCURRING ON YOUR ACCOUNT.
This is a valid credit card fraud service, but not just for Bank of America. I don't have a BoA card, but I did have a valid fraud alert on my card with another bank. Call the number on your own card or statement rather than this number.
Valid call from service center for a Bank of America Visa card which had been compromised.
When I called, the man would not validate for whom he was calling until I gave some sensitive information which I refused to do. The posts above mention Bank of America with whom I don't have any credit cards. I called the number on the backs of my cards and there was no fraud on either.
Don't know if this is actually BofA Fraud Department or not; didn't answer. But, I can tell you one thing: if it is BofA Fraud Department, they would KNOW i don't have ANY accounts at BofA; never have...methinks I smell shenanigans...
I got a call from 800-427-2449. So, I called my card issuer (FIA Card Services), and transferred to their fraud department. There are some charges they had questions about (that were actually legitimate), but the call was real.
Of course the link this guy keeps giving is a spoof. Mouse over it and see that it goes to 800notes.....blah...blah...blah.
Call the normal BofA number...they'll gladly transfer you to the fraud department.
Answered a call from 800-427-2449 and it was a LEGIT call from BofA fraud dept. Over the weekend BofA sent me an email that they were sending a replacement card because my card "may" have been comprimised (this has happened before). Today they phoned because they saw a couple of declined charges from yesterday and wanted to notify me why they were declined that a new card was coming. It was a very legit call and I appreciated the service.