800-444-8485
harrassed
harrassed
2014-03-25 15:39:18
Unknown
it is illegal for a bill collector to harass and call over and over again to collect a debt... i will be turning you guys in... you cant bleed a turnip.. ruthless a***oles... maybe when i answer my phone.. and it wasnt a damn robot.. i would maybe be a little cooperative. where's my actual paper statement of debt that is owed????? i have a call log of your many numbers harrassing me and my husband and they will be turned in!! the state i live in does not tolerate this s***!! good riddance
annoyed
annoyed
2014-01-29 19:51:20
Unknown
Hey kelly why dont you give me your home number so i can call at random times in a single DAY.
Mind Your Business
Mind Your Business
2014-01-06 04:02:54
Unknown
Not sure why you appear inquiring on my credit report as you have no listings on collections on my report.
Jerry
Jerry
2013-12-09 16:06:08
Unknown
GOT A CALL FROM THIS NUMNER AND WHEN MACHIEN KICKED IN, NOBODY SAID ANYTHING. ALSO SAID ON THE PHONE SCREEN INVALID NUMBER. ANOTHER ONE I WILL DELETE AS I DO THE OTHERS FROM THE SCUMBAGS.
CreditManager
CreditManager
2013-08-15 16:28:42
Unknown
Your info is correct. However, some states have even lower statutes of limitations.

More important is that if you make any payment, no matter how small, it re-validates the debt. Meaning they can then sue you for the entire balance plus interest.
TICKED
TICKED
2013-07-24 14:56:39
Unknown
How can these people take money from your bank account without authorization?  I've already contacted my bank, and the fraud division is checking into it.
C U IN COURT
C U IN COURT
2013-07-01 23:49:38
Debt Collector
These people have harassed me for weeks now. They say I owe $629.73 from First Premier Bank. I do not! I went through a divorce 8 years ago and do not in any way acknowledge this debt. They have been violating the FDCPA guidelines. I called and talk to First Premier Bank and they said they sold that account years ago. Under Texas Law the Statute of Limitations on debt is 4 years. That is for Oral Contracts, Written Contracts, Promissory Notes and Open-End Accounts. 2013-2005 is 8 years twice the Statue of Limitations. I have read numerous complaints on this company online that are using any means necessary to try to collect debts, even threaten the person?s life or saying they can have you put in jail. These are all part of the same company:

Resurgent Capital Services
P.O. Box 10826
Greenville, S.C. 29603-0826
1-888-665-0374

Convergent Outsourcing INC
3232 W Royal Lane
Irving, TX 75063
(469) 265-3076 or 1-866-390-9935  

ER Solutions
500 SW 7th ST A100
Renton, Washington 98055.
Cz
Cz
2013-04-27 14:21:32
Unknown
If anyone is interested, I have Convergent Outsourcing's address and phone number (which seems to also be doing business as ER Solutions, as they have the exact same phone number). The below address and phone number was taken directly off my credit report from Experian.

If you want to get ahold of Convergent Outsourcing, their address and phone number is:

Convergent Solutions
800 SW 39th St.
Renton, WA  98057
(800) 444-8485

Good luck!
Amy
Amy
2013-04-15 18:47:13
Debt Collector
This number calls me looking for my husband. When they asked me to verify the billing address they gave me the name of a street I didn't recognize. I asked my husband about it and he said he'd lived on that street when he was 12. I find it odd that they had his VERY old address and MY recent cell phone number as his information. Can someone tell me what's going on here? I'm afraid to ask questions to these people over the phone about it because there is CLEARLY something fishy going on!
Mathew Pettus
Mathew Pettus
2013-01-17 18:01:49
Unknown
I received a phone call from the number of 918-878-8171 and spoke to a very rude lady. When asked again for her name, she would not tell me. Anyways, she asked for a Brittany and I told them they must have the wrong number. After telling them that, the lady asked why I was concerned with who the company was and why they were calling. I explained to her that if someone was using my number, I have a right to know who the company was and why they were calling because my number is part of my identity. She rudely told me not to worry about It and hung up. I called back and spoke to another lady who just told me they' must have documented the wrong number. Well, I again asked what the company was calling in regards of. She also would not tell me and hung up. I googled the number and was able to get their 800 number. 800-444-8485. I finally got a hold of a service rep only to by all to the exact same lady I spoke to the second the second time.
I again just inquired if I need to be worried about someone using my identity or being a victim of credit theft. She once again would not answer and hung up. Help me with who these rude people are so I can find an authority to make a major complaint on. There was no professionalism at all and I have every right to know why someone is calling me from a an unknown 'business.'
American Phil
American Phil
2013-01-14 21:30:42
Debt Collector
This number, (708) 402-9150, is a phony shell number for debt collector Convergent Outsourcing Inc.

If calling this number back, ask to speak with Angela Lopez, a supervisor. She will be evasive in answering your questions.

The company headquarters number is (800) 444-8485. The address is P.O. Box 9004, Renton WA 98057.

The number calls repeatedly but rarely leaves a message.  When a message is left, it's a fake British woman's voice who claims she is "Kelly Smith."  

This company also goes by the name Enhanced Recovery Solutions, or ER Solutions.
do I look stupid
do I look stupid
2012-09-13 19:12:33
Unknown
his Kelly phone issue is nonsense. they are ripoff artists. I was asked for the last four digits of my social security number before they even told me clearly who they were and what they wanted. The women on the phone was rude when I asked for this information. Slicked into her quick and rude speal was the bank they say they represent. I said please send all of this in writing. I am not prepared to discuss this without documentation. I have a perfect credit score and know I do not owe anyone any money. I never received anything. When I called the bank and asked about my account, they indicated everything was in order and I did not owe any  money. These people are frauds not different then the typical Nigerian email scams. Do not answer the automated message. let them communicate in writing if they have something to say.

shame on you people. You also stalk these blogs - that should be a red flag to everyone. What company does that? Rudely and unprofessionally? come on - you are looking for some poor fool. shame on you.
LISA
LISA
2012-04-26 15:14:13
Unknown
Received call at my work to call this number...called them stated I owed for a telephone bill....told them do not call my work # they stated that is the only # they have for me..funny as I switched my ph from contract to monthly plan still have the same carrier and phone #
told them again call my cell not work
then they said balance went up 200 for a collection fee????!!!!!
dont think so
karenintx
karenintx
2012-04-02 22:45:45
Debt Collector
I called Convergent back at 800-444-8485.  Since they intentionally hide their identity on Caller ID (no company name & 855-343-7888), thanks to the person who documented the real company name.  After holding quite a while, I got a rep with a HEAVY foreign accent.  They are calling on an OLD debt for relative now deceased.  The debt has been off the credit report for years & is over 10 years old, so way past the statute of limitations.  They can keep calling, but I feel companies that do this are bottom feeders- the rep KNEW they cannot take any action on debts this old, but they make easy money if you pay.

Do NOT pay a penny to companies like this on debts that have already dropped off your credit reports!  It will take another 7 years for it to again drop off!
mike
mike
2012-03-06 02:15:01
Debt Collector
this company calls me on a day to day basis asking got a ronald regan told them multiple times i am not him now that i look at my bank in missing money and i dont even know what for called my back which will cancel any unauthorized activity they cant collect unless they are a bank themselves and i know everyone i owe so good luck trying to take my money that dont belong to you its funny how you call the number but they automatically throw you to a machine maybe if i knew what i owe i would pay but no they wanna play with fire i will play with fire back
steve janssen
steve janssen
2012-02-27 20:37:21
Debt Collector
got an automated message on my machine today from these people,something about call them back this is an attempt to collect a debt and all that crap! yeah i owe some people money,so what,, doesnt everybody!! i think its funny as hell just ignoring these idiots! kelly smith was the name the recorded message claimed to be from...convergent outsourcing was who they claim to be!! you dont need to remind me of who and what i owe to different people or companies,, have fun calling for nothing kelly smith!!
tygerswife
tygerswife
2012-02-17 03:54:07
Unknown
These people call me about once every day and they are rude as Hell!  I am going to report them, because they are violating the Fair Credit Reporting Act which says "no calls before 8:00 am and no calls after 9:00 pm and it is $1,000 fine if they do and another $1,000 for harassment after you have repeatedly asked them not to call and another $1,000 for not putting what you actually owe them with the original company you owe in writing, so Kelly I will see you and your "ilk" in small claims court and y'all in jail!
mdbtaa
mdbtaa
2012-02-11 00:24:34
Unknown
Dear Ms. Smith of ER SOLUTIONS:

Every state has a different statue of limitations on a bad debt. In California it is 6 or 7 years. You're trying to collect a debt that is now 22 years old. I filed bankruptcy 21 years ago and you still think you can collect from me? I'm sorry that your spaceship had engine troubles while passing this planet and that you're now stuck here but we have laws here. Harassment only works on 13% of the population; people who live in fear. The more you harass, the harder it's going to be to find me. Have a lovely day!
Helper
Helper
2012-02-08 19:44:15
Unknown
We don't care if you are Elizabeth Warren. Asset Acceptance tried the same thing (illegally collecting on time-barred debts) that you and your employer is doing, Sistah--and has just been hit with a 2.5 million dollar fine:

http://business.ftc.gov/blog/2012/01/watch-what-youre-doing-time-barred-debts

See you in court!
Tim Johnson
Tim Johnson
2012-02-08 19:37:24
Unknown
Best of luck to you Kelly. You certainly won't get anything from me, except legal action and a fine from your violations of the Fair Debt Collection Practices Act. Thanks for your business!!!
Erik
Erik
2011-11-04 22:43:34
Debt Collector
People can run and hide, and even file for bankruptcy  chapter 7 or 13, Once you file and notify the creditors that call you have a bankruptcy lawyer and filed thats the end of it.  Stuff happens and people do get behind and cant catch back up sometimes. Then you get rude creditors like kelly smith calling. It might hurt my credit for a couple years but I filed and am now back to 580 and on my way up! Im glad people like Kelly or any other rude creditors are not getting s*** from me haha!
Money Bags
Money Bags
2011-11-03 23:54:38
Unknown
Good luck kelly you wont get a dime! Its called Bankruptcy! Chapter 7 Straight bankruptcy! No ones getting and money! haha suckers! And changed phone number!
Kelly Smith
Kelly Smith
2011-11-03 23:08:00
Debt Collector
It is I, Kelly Smith.  I am a Debt Collector for ER SOLUTIONS.  You may run but you can not hide.   We will get our money regardless.

So please answer the phone the next time I call.   OR

Send you payment to:

ER SOLUTIONS
500 SW 7th St #A100
Renton, Washington 98055
1-800-444-8485
Gina
Gina
2011-09-27 18:21:29
Unknown
We keep receiving calls from this number for Allen Kyle, don't know who this is and they don't have an opportunity on the message to opt out.
Kai
Kai
2011-07-22 20:06:50
Event Reminder
I received a call from 1-877-317-1200. They said I ordered at&t wireless phone on october 2010 and let me pay the bill. And they also said if you can not pay the bill that will affect your credit score. Due to my poor english, they leave me this phone number: 800-444-8485. I knew they would fraud me. I called the number what they provided. The machine said this is ER solutions.
Todd
Todd
2011-06-28 15:18:31
Unknown
They keep calling me, too.  Even after they admit their error and take me off their calling list, they keep on calling me.  When I call them back they just hang up on me like CHILDREN.  All the operators have BAD English speaking skills and use improper grammer.  I bet they are all high school drop outs.  They are all LOSERS!
BBASTOS
BBASTOS
2011-06-06 20:57:48
Unknown
THIS COMPANY HAS CALLED ME AND LEFT ME A LOT OF MESSAGES FILLING UP MY VOICE MAIL.
Reverend
Reverend
2011-04-08 17:49:18
Unknown
We have had in excess of 32 calls from this Subject. I have a new unlisted phone.  Subject (E.R. Solutions), even though we notified the Subject was calling the wrong phone #, the wrong person(s) name, and that we haven't a clue what the Subject is trying to collect for The Subject does not seem to know either...
Subject further sent a form to our phone: "give us you credit card #" with all the etc's to extract money...
Enough said! This is a "suspect" Subject that needs to be investigated post haste. Is the govt. still open?
So, forget being  on that ever so popular "do not call list" or attempting to tell this Subject that they have the wrong address, phone # and or person(s).  This Subject just wants to harrass and collect some yet to be disclosed amount from anyone available who has a credit card and is willing to pay it forward.
Forgive the Subject for they really know not what they do!

Reverend
WA resident
WA resident
2011-03-28 06:31:37
Debt Collector
I've received a voice mail form 1-800-444-8485 asking for "Thomas T-----", calling form a collection agency, that's not  my name, and I don't know anyone by that name, no idea where they got my phone number from since I only use it for my personal services and very few people have it. I hope they don't start calling all  the time, in case they do I'll be ready to report them and their number.

Found this info about that number:

ER SOLUTIONS
500 SW 7th St #A100
Renton, Washington 98055
1-800-444-8485
Susan
Susan
2010-08-13 10:55:50
Unknown
It may be last Tuesday, while returning home from college, I got a call from a guy from an unknown no (800-444-8485). He told me that he is calling behalf of a collection agency & telling me about  my student loan debts. I was little worried since that day regarding that call. I searched all over the net to know more. Fortunately, I got all information regarding that no. from http://www.debtconsolidationcare.com/forums/er-solutions-calling.html#21147 . Now I can solve my queries totally. Thank a lot debt consolidation care.
1-798-663-7364 1-347-815-5735 1-334-377-0829
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