Received the following letter from PO Box 24410, Omaha, Nebraska 68124-0410

Here is your Personal Identification Number (PIN) ____

This identification number assures you that no one but you may use your Visa card.

Financial convenience begins with your new Visa card and this Personal Identification Number (PIN).  This number can be entered on any automated teller machine keyboard, 24 hours a day, 7 days a week, when requesting financial services with your new card.

DO NOT CARRY this number with your Visa card.  For your protection, this number should be kept in a separate place away from your card in case the card should be lost or stolen.

Your new Visa card has been sent to you and should be in your possession.  If you have not received your card, please contact us immediately at the phone number below.

CALL: 1-800-449-7728

It's not a scam at all!

I have a credit card with a Federal Credit Union in Kentucky. A few days after I received a new card (after the old one expired), I got the folded up letter. It includes my card number and the above phone number. On the back of the credit card is the exact same phone number, in case the card is lost or stolen. The letter is just a reminder saying that a new card was sent out and if you did not get it, then just call to make the lost card worthless and to have a new card sent out. Pretty good service actually.

They left a threatening message to someone ( female who has gotten marry since & change her last name) who I have not seen, talked to, contacted, or befriend on her on FB. I am not even related to her but I do recall LOOKING HER UP on Facebook about an year ago, I possibly think somehow not this Chelsea and Associates are possibly getting their info from Facebook because that is the only possibly way this Chelsea and Associates could of connected us

I just received the same piece of mail and was a little cautious. However, I knew my credit card was expiring and I should be receiving a new one so I figured that's what t was. I checked the phone number on the back of my old credit card and it's the same as in the mailer. I don't think there's any reason to be concerned about a scam with this number. It does make you realize how easy this might be for a company to do, though!

I just got this pin number in the mail. I do have a new Merrick credit card trying to rebuild my credit. Not gonna use the PIN number anyway as the cash advances are much too expensive.

First Data Resources does billing for Visa, Mastercard, and possibly other credit cards.  They also make and mail the cards.  They have 2 facilities in Omaha, Nebraska, both near 72nd and Pacific.  

PayPal also has a facility in the Omaha metro area.  Its in La Vista, NE, where Giles Road crosses I-80.  

That post office box could belong to First Data or PayPal.  If you are getting mail an Omaha return address you need to open it to see if it is legitimate.

Address P.O. Box 247001, Omaha, NE 68124-700 is PayPal debit card. No more, no less.

read my above story...and if you think its a scam then fine take the info to your bank or ignore., but since my bank uses the number from these people, then it is no scam, so i revise my comments.

Matt, you are wrong, I looked on my new card from my credit union, and it is the same as the mailer from this company.

Shane, I understand you are leary of this. But, though I am still weary of this, I am almost certain Chris is 100% correct, and is not part of any scam. Here is what happened.

I received a pin and the last for digits of a debit card. I looked up the last for digits on all my cards and it was not any of my cards. Then I searched the address and found this and other sites stating it might be a scam. Then I called the number, and they asked for personal info card number or ss, and I said I don't know you and you are listed as scams online, so I won't give you that info. She asked was I comfortable giving my first and last name and zip, I reluctantly said yes. She looked up that info, and then said she needed more info to verify, I said No, she said then I can't tell you any more on what I have for your name and zip because I can't verify you just like you can't verify me. She said she represented a credit union I belonged to. I asked who, she told me the name, and asked if I wanted their number. I said no I have it. So she said have a good day.

I had recently recieved all my new cards from said credit union earlier, so I looked up the last four of each card, and I found one card with that same last four on the company in question's mailer. My credit union re-issues new cards with new number on each card, and mails new pins separately. Also, I know my credit union uses a third party company, so a third party processor would call them selves something generic if they handles hundreds or thousands of financial institutions. They might even handle some 'legal' but shady or scam artist leaning institutions and not know it or care.

I am not suggesting you trust me or this organization, but don't give any personal info, check your cards from your financial institutions to see if numbers match, and ask your org who they use for processing by giving them the address, and phone number that the questionable institution gives. Never give out you ss or personal info, except maybe name and zip code, but be leery of even that.

But I believe this card holder services is a legit third party processor. But since they don't use my banks name, from now on I won't even call the number, will first match the last fours on their correspondence with my own old or new ones, and call my financial institution and see if they use the company by giving the questionable companies name, number and address. If my financial institute says they use them then I will save the data in my contacts with a note of my financial institute's name.

Finally, if this company is a scam then they are a high class, very detailed well organized one, and the FBI is worthless. I say this because they have a 'may be recorded for quality control purposes', have a 'for spanish push whatever', have very professional reps and hand they give me my financial institutions number for me to call instead.

You are correct...this is a pin number for my new Merrick Visa...legit

I received this letter and called them because I had gotten two cards recently and was wondering what card it was for. After giving them all my personal info and card # I got a gut feeling something was up so I called my credit union and he called them and verified it was legit. All in all I guess if it seems fishy call your bank or credit union and they can straiten it out for you.

Received a call from "Community Choice credit union" stating that someone had lost a wallet and to call extension 7214 and ask for Ed.   Message went on later to state that it was a "wallet or a purse" that had been turned in.  No one in the household lost a wallet, we have an unlisted number and Ed didn't ask for any name supposedly found in the wallet.

I received my new debit card and it has a return address of P O BOX 247001, Omaha, NE 68124-7001 as of April 22nd 2013.
This card is from Paypal debit USA. I activated my card online so there is no need to call 1800 numbers to activate it.

I am guessing, scammers are trying to use a legitimate P O BOX address of a card issuing agency/bank.
So the address appears to be fine but be careful of ''generic letters that use the same return address'' but tell you to call a number to activate or accept offers. That simple.....

Looks fishy to me... I just received a VISA "debit" card in the mail from the PO Box 247001 address and it doesn't seem to be connected with any account I have. I didn't apply for any card.

B***s***, everyone in this thread who says this is legit is either referring to a different type of letter or just part of the scam. I got the letter with the same number and address as Kin. This is a generic letter. No card number, account number nor company name, and when you call they ask for a credit card number, they never mention the company or type of card.

This IS a legitimate #.  It is listed on the back of my credit card.  I received a pin # from them and assumed it was a new pin # for debit card so I called but they could not tell me anything since I gave them the wrong card #.  They referred me to my credit union who asked me to bring the paper in.  It was there we made the connection that the # IS legitimate.  The pin # was for my credit card if I wanted to get a cash advance from the ATM machine (which I have never done).  The problem was - I got the pin # before I got my card in the mail so I did not make the connection - I just assumed it was them trying to change my debit pin # which didn't make sense.  So if you are not sure, check out the fine print on the back of your card.

I got a letter today with the PO box and phone like you all mention and no idea of the bank or CC.  Thanks for posting this info.   I will ignore.

Not a phone call, but a piece of mail that was SO generic I thought it was junk/phishing mail but then I realized it contained the number of a credit card I use.  I had been sent a new credit card a couple of days ago.  So it is NOT A SCAM!  Just maybe an extremely poor way of doing business.  Maybe they should have just said:

Your financial institution <name here> recently sent you a new Visa (MasterCharge, etc) credit card.  If you did not receive it, please contact us at ........

Sincerely,
<name of company here>

(800) 666-0191. Citadel Fcu

Citadel fcu  uses these cards and are scam artists call them and complain Citadel fcu Exton pa 18004384636

This is not a scam, I received my new Wells Fargo credit card from this address.  You may have missed the card in the mail and so it did not get activated.  They are sending you a letter to verify that you received the card and why it has not been activated.  Check your old credit cards, because they were probably expired.

Chris is right - they send Pins seperate from the actual card - i took a merrick visa, and the PIN should i choose a cash advance, came from the PO Box 247001

I received the same letter, it does in fact have the same account number on it as one of the credit cards I also received about a month ago.  The numbers match the card for both the account and to report a lost or stolen card.  If you haven't signed up for a card ignore it, if you have gotten a card and it matches ignore it - if are expecting a replacement card and haven't gotten it, call the number on the back of your card to find out if they sent one, it's that simple.

I received the same letter as everyone else, with no actual name of any associated company just a "PIN" number for a VISA card I do not have. I believe the gentleman above, Chirs, may be one of the persons involved in this scam.  I didn't and would not advise calling the number, or at least not giving out any personal information.

The phone number listed IS NOT part of any scam.
This is a valid phone number from a company that handles VISA and Mastercard distribution for many major banks and credit unions.

If you received a letter in the mail that has an account number and looks like the letter I have below, check any recent credit cards or debit cards you have received recently.  If you look at the number on the card, it will match the account number on the letter you received.  On the back side of the card, you will also find the telephone number listed in the letter.  It's the number used to report lost or stolen cards.  The letter is simply notifying you that a card was shipped.   If you didn't receive it, they give you the number to call so they can deactivate that card, and send a new one.  It's actually a good idea to hold on to this letter in case you do in fact ever lose your card and need to deactivate it.

-----------------------------------------------------
TEXT CONTAINED IN LETTER:
-----------------------------------------------------

"ACCOUNT # -

Your new financial transaction card has been sent to you, and should be in your possession. If you have not received your card, please contact us immediately at the phone number below. Retain this notice for future reference in case your card is lost of stolen.

Telephone Number (7 days a week): 1-800-449-7728"

This is a scam and a VERY good one, so be careful. The mail you received doesn't have any company information.

Return address is

PO BOX 247001
OMAHA NE 68124-7001

Below is the mail content. When you call the number, they identified themselves as card holder services. They will ask for your credit card number, social security number, birth date and some other important information that bank or credit card company usually ask.

Be very careful, there are a lot of scam artists out there to steal your identity.

Here is the mail content...


ACCOUNT # -

Your new financial transaction card has been sent to you, and should be in your possession. If you have not received your card, please contact us immediately at the phone number below. Retain this notice for future reference in case your card is lost of stolen.

Telephone Number (7 days a week): 1-800-449-7728

Yes, you said right. I received a letter also recently. I was given an account number for a visa credit card. I was told i wil received a financial transaction card and should call the number 1800-449-7728. No financial institute name on the latter.

this is an attempt to retrive information, this is a scam, it has the mastercard and visa logo without any finanicial name. They ask you to call the above # and for your banking account # and ss#. Return address is : PO box 24410  Omaha, Nebraska  68124-0410  Google this address to confirm it is indeed fraud.

I received a call and they asked for Diogo i said they had the wrong number and they just stayed on the line