800-535-1203
skywalker
skywalker
2011-06-06 20:58:00
Unknown
received two call today!  at 12:30pm  and at 5pm today, 7/3/09
badhairday
badhairday
2011-06-06 20:58:00
Unknown
This is a survey call from t-mobile. they didn't leave a message.
kbzon007
kbzon007
2011-06-06 20:58:00
Unknown
is a survey call from t-mobile.
twisted
twisted
2011-06-06 20:58:00
Unknown
received a call from the same number, didnt pick up, they didnt leave a message. the info on this site is helpful.  i dont pick up calls from numbers i dont know. thanks
james
james
2011-06-06 20:58:00
Unknown
i got 3 calls yesterday from this number, no message, and didn't pick up. Thanks for sharing the info that it's T-mobile survey, glad I didn't pick up
Kathy
Kathy
2011-06-06 20:58:00
Unknown
Same here. 2 calls this afternoon, no messages left!
2 Calls Here Too
2 Calls Here Too
2011-06-06 20:58:00
Unknown
I didn't pick up either. I am a T-Mobile customer so this makes sense.
Jenny
Jenny
2011-06-06 20:58:00
Unknown
Didn't pick up too..but I'm T-Mobile customer..thanks for the info
jrod
jrod
2011-06-06 20:58:00
Unknown
yea i had 2 but afraid to answer because of scams
Yadda yadda
Yadda yadda
2011-06-06 20:58:00
Unknown
Two calls so far today.  Coincidentally I called t-mobile yesterday to discuss when my plan expired.  Maybe they want to know why I'd leave
bla bla bla
bla bla bla
2011-06-06 20:58:00
Unknown
got two calls today, 12:30 noon and 5 pm evening. I didnt pick the noon call, but picked up 5 pm call , but didnt speak 9(and neither did te person on the other end- weird). I did call t-mobile yesterday to disconnect another line, wonder if it is related. I will call them today and fide that out too...curious
oe
oe
2011-06-06 20:58:00
Unknown
Saw a missed call from this number at 1:43pm EST today. No message left, but I have T-mobile service which I recently changed my plan to.
noone
noone
2011-06-06 20:58:00
Unknown
Yup - i have tmo as well and didnt pick up
duder
duder
2011-06-06 20:58:00
Unknown
Yah,they got the wrath of disgruntled customer,just reviw your taped training purposes calls;T-mob,message=Tethering T-Mobile fone<=good business practices,                  
                                         (((if you want to stick around long)))
Eclat
Eclat
2011-06-06 20:58:00
Unknown
2 calls came through my cell today.  Who is that? Can we stop it?
AkChas
AkChas
2011-06-06 20:58:00
Unknown
Got a call from this number today, circa 1230PM (AkDT). Thought I picked up in time, but got dead air and when I looked, I was disconnected.
Had called T-Mobile yesterday to work out an issue, which took their CS people quite some time to resolve, but I was impressed with the curteousness of (both), agents being very helpfull, patient and appologetic for semi-long hold times (while they tried to sort out my issue).
If it rings again, I gladly answer and participate, if it's a CS satisfaction survey. I was genuinely impressed with the service and happy to be working with "native" American speakers.
KT
KT
2011-06-06 20:58:00
Unknown
I had 6 missed called from this number with in an hour! I may be a t-mobile customer but that is practically harassment!
Clayton
Clayton
2011-06-06 20:58:00
Unknown
I called the number back and got a message saying that this is PinPoint Resaerch on Behalf of T-mobile, so nothing to big to worry about.
Sam
Sam
2011-06-06 20:58:00
Unknown
I got 2 calls today also with no message.  If it is legit. why not leave a message?
Ellen
Ellen
2011-06-06 20:58:00
Unknown
Just get the call today.

It's a voice survey call from T-mobile. I did call T-mobile customer service yesterday. So it's not weird if you call T-mobile customer service recently.
K
K
2009-08-02 20:16:20
Unknown
I paid for my sidekick lx 2009 in full. Pay my bill early & still have nothing but trouble for them. Just because you have good service doesn't mean people that don't aren't good customers. I buy several new phones a year and will be going to AT&T. You are rude and pathetic to put down people that legitimately have issues with TMobile.
niceoldlady
niceoldlady
2009-07-25 17:35:04
Survey
Pinpoint Research called today but I missed the call.  They were conducting feedback information on my recent call for assistance from T-Mobile.  This is an autodialer number.  They apparently are hired by a number of companies to do automated customer satisfaction surveys.  They are allowed to make these calls under the Federal and state Do Not Call registry laws because they are not telemarketers.  They provide a telephone number for one to call if you do not wish to receive any calls from them.  Their contact information is:

Pinpoint Research Corporation
2000 Powell Street, Suite 1070
Emeryville, CA 94608
510/655-9383
Fax: 510/655-9670
getawaygirl
getawaygirl
2009-07-23 22:11:44
Unknown
They have been calling me today. I will answer next call of I am able to. i love tmobile, you don't have to wait for a contract to run out to get a new phone & your sim card can transferred to different phones! So whatever your mood is for the day you can just take out your sim and drop in the phone of your choice! sometimes i don't always like to carry by big sidekick!! and customer service it great! i never have to wait more than 1 to 2 minutes to get someone to help me, which is rare since my bills are almost always correct!!!
keith
keith
2009-07-18 20:51:21
Unknown
no message left
Micheal Preble
Micheal Preble
2009-07-16 23:13:35
Unknown
I never answer theses calls and I never answer unknown calls or 800# in general.
Rebecca
Rebecca
2009-07-16 17:41:34
Unknown
Got a call.  I didn't answer.  I adore T-Mobile. Not perfect, but among the best for customer service.  I cannot see myself ever switching, even tho I consider myself to be a general "early adopted" of technology - even the iPhone or PalmPre can't make me give up a wonderful company and good ates.
jennyC
jennyC
2009-07-12 21:02:22
Unknown
I just got a call from them too on 7/12/09.  I also was changing my credit card.  But contrary to others I have always had great service.  Even when I decided I did not like phone I ordered and wanted another, the transition was smooth. They also suggested I change plans to cheaper plan cuz I was paying for a service I was not using. When my son dropped his phone in pool by accident I just said the phone no longer worked and got a new one right away.  My son actually regretted leaving tmobile last year when he had to go at&t when he got an iphone cuz he had constant dropping of calls (if that is right term) and had dead spots in his own apt. as well as office and other places.  Apparently other friends of his had same prob with iphone....something they put up with cuz they love their iphones.  But I have been with tmobile since 2002.  Maybe it just depends on what problems you have and what reps you get.  Guess we have been lucky.
JessiCa
JessiCa
2009-07-10 03:08:17
Unknown
DIDNT ANSWER & THEY DID NOT LEAVE A MSG.. BUT THANKS FOR THE INFO FROM ALL THE COMMENTS! NOW I KNOW ITS TMOBILE THEIR CUSTOMER SERVICE SUX
irishtrash
irishtrash
2009-07-10 00:32:41
Unknown
Been getting calls. But this is the only thing (other than the automated systems, which suck on ALL service centres not just t-mobile) that's ever actually bothered me.... and now I know who it is, I'll just answer...
placesofrefuge
placesofrefuge
2009-07-09 18:05:55
Unknown
Just a call from Tmobile-We have had nothing but good stuff from them.  If we didn't pay our bill or expected something for nothing, we wouldn't like them either.
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