And you're a shill responding to a post that's over 2 years old!

This is a legitimate # for WF it is for the claims department I should know I work here!  People are so paranoid these days Geez!

By the way, I did dig a little deeper and the fraud department's number isn't the one on the email. It's actually 1-800-869-3557. Do a reverse lookup on that number. Don't trust these people who say it he email number is  legit. Or if you think they're true when you read all these posts saying it's legit, at least call the number I just posted. When they pick up, don't give them any information other than you name and contact phone. Not even the last four digits of your cc. simply ask them to tell you the most recent purchase they show on your statement. When it's legitimately Wells Fargo, they'll be able to do that.

IT'S A SCAM!!!

I'm assuming that since you provided a link to a site to confirm a number when the link doesn't actually confirm the number, you're figuring people will just see that you've posted the link and not bother clicking it on the assumption that no one would put up a link if it weren't legitimate. There's no way to confirm the number at the link you provided so that's a pretty big red flag.

Haven't tried calling WF Customer Service but assume I'd find the same thing.

I assumed the previous message would nest under Susie's. As it did not, it should read "my post above" rather than "below."

This, and the two previous anonymous posts are all me.

This is incorrect. The number is legitimate. See my post below (also posted 2.4.2014 as "anonymous"). I received it directly from their customer service number listed on the card itself.

As for the rep being rude, that's underpaid phone reps for you. She was likely an actual WF rep, unless the phone number was spoofed, and just sucks at/hates her job. Or, perhaps, you were just being a particularly difficult customer, as you were wary of a possible scam, which is understandable.

All that being said, never give personal information to anyone who -calls you-, only when you -call them- on a verifiable number.

I'm currently disputing charges to my WF card, and have just gotten off of the phone with one of their reps, who I reached by calling 800-TO-WELLS, the number on the back of my card. I've been ignoring calls from an unrelated 800 number, and wished to verify it with WF. I was told that number was not legitimate, and I was was given the number which is the subject of this thread (800-548-9554) as the legitimate number that the claims department would use to call me if they needed to. So, it would seem this is in fact a WF number.

However...

If you are at all wary of a number, don't give them anything. Insist on calling them back at a number you can verify, either on the back of your card or from a legitimate website. Better yet, never give anything to anyone who calls you. Make it a policy to only give out that sort of information when -you call them- on a number you are absolutely sure of.

Seems to be a lot of misinformation here. Though you shouldn't believe me, or anyone else on this thread exclusively, I will say that I'm currently disputing charges to my WF card, and have just gotten off of the phone with one of their reps, who I reached by calling 800-TO-WELLS, the number on the back of my card. I've been ignoring calls from an unrelated 800 number, and wished to verify it with WF. I was told that number was not legitimate, and I was was given the number which is the subject of this thread (800-548-9554) as the legitimate number that the claims department would use to call me if they needed to. So, it would seem this is in fact a WF number.

However...

If you are at all wary of a number, don't give them anything. Insist on calling them back at a number you can verify, either on the back of your card or from a legitimate website. Better yet, never give anything to anyone who calls you. Make it a policy to only give out that sort of information when -you call them- on a number you are absolutely sure of.

I just called Wells Fargo and they gave me this number for fraud claims. So I don't know what you're talking about.

I received your inquiry regarding a phone cal you received.

The number referenced in your email is valid. The call is in reference
to a claim or dispute you may have recently filed.

If we can be of further assistance, please respond to this email by
clicking on the "Reply" button below. You may also call us anytime at
1-800-642-4720, or collect at 925-825-7600.

On behalf of Wells Fargo, thank you for your business. We are happy to
have you as our customer and appreciate the opportunity to assist you
today.

Sincerely,
June J
Wells Fargo Card Services

If you have another question about this subject, please click the Reply
button at the bottom of the page. To ask a new question, click the
Contact Us link at the top of the page.



ORIGINAL MESSAGE:
-----------------

I recieved a call from 800-548-9554 and the caller ID said Wellsfargo. Is this a legitimate number for you?
Thank you,

THIS is actually Wells Fargo Fraud Department.  You claiming it is a scam are misinformed.

The woman is involved with a make up scam (Equinox) with other people
She claims she is from Wells Fargo and she isn't. Very rude like the other
People

800-548-9554 is a legitimate WF number. Call WF phone bank on the back of your card and ask them what the phone number is for the fraud department.

It's legit...

i just got off the phone with the claims dept with wf.  even though my wife and i have a joint account she has to be the one to call and they gave me the number 18005489554 for my wife to call them back.

According to Wells Fargo,  this people calling from this number "800-548-9554" ARE operating a scam.

It's being investigated by the F.B.I. and the CyberCrimes unit.

I received a call from this number saying they were WF and I refused to give them info or confirm who I was and they hung up. I called the regular WF number and they said there is only two reasons why anyone from WF would call me. One, if there was a block on my account and two, if there was fraudulent activity. The rep at WF confirmed that they would have a record of either cases if I had any such activity on my account and confirmed they did not try to contact me. Please BeWare!

You're an idiot, it is, in fact, a valid # for Wells Fargo, if anyone is a scammer it is YOU

You have absolutely no idea what you are talking about....this is a legitimate # for Wells Fargo disputes.

This is a fraudulent phone number. I encountered this number after receiving a suspicious e-mail claiming to be from "Scotiabank" regarding my credit cards. This number is not at all associated with any contact numbers for Scotiabank. People on here are claiming it's "on the Wells Fargo website"; they are obviously part of the scam, because if you go to the Wells Fargo website this phone number is listed NO WHERE.
If you receive anything regarding this phone number, please report it directly to the banks. Most of the banks have forwarding e-mail addresses if this is within an e-mail, or contact them directly FROM THEIR WEBSITE to inform them.

No it's not. 800-548-9554 IS A SCAMMER NUMBER *PRETENDING* TO BE WF FRAUD DEPT.

800-548-9554 IS A SCAMMER NUMBER *PRETENDING* TO BE WF FRAUD DEPT.  
Here are the *REAL* fraud numbers from WF's website  https://www.wellsfargo.com/privacy_security/fraud/report/
800-869-3557  Suspicious debit/ATM card transactions
800-642-4720  Suspicious credit card transactions
866-867-5568  Suspicious online transactions

800-548-9554 is not listed as a WF report fraud number  https://www.wellsfargo.com/privacy_security/fraud/report/
800-548-9554 is not listed as a WF contact number  https://www.wellsfargo.com/help/phone_dir
1.  CallerID is *NOT* a trusted source for legit WF phone numbers.
2.  If 800-548-9554 calls you, DON'T answer or give away any info.
3.  NEVER call 800-548-9554 back.
4.  If you need to call WF, use a number from a TRUSTED SOURCE (back of card, bank statement, website, phone book)

I just had the same question as everyone on this page and I called Wells Fargo regular line and They confirmed that its Wells Fargo Fraud Dept. Please peoples when you post things that you dont know are true it makes it very hard to know if somethings really a scam or not cuz you write that things are a scam when you dont know if they really are.  Then when something is really a scam who knows what to believe whateva peace

I don't even own a Wells Fargo card or any account fot that matter... How they got my recently changed number is still a mystery to me. So, my guess is, frauds. But I do not know for sure since I just rejected their call.

Just got a call - was a dispute claim representative. Be wary, though - this number can be SPOOFED just like any other number... which means the person on the other end of the line may not be from wellsfargo. Just make sure they're asking the right questions. Anything beyond your home address, the last four of your social, last four of your card, is too much. Full SSN, full CC#, maiden name, etc., are all red flags.  Just call 1-800-to-wells if you feel uncomfortable. A real wellsfargo rep will understand.

This number isn't listed on the site at all.  Even the sites that people have posted on here.  They either changed the number (unlikely)...or OH YEAH! this is a scam email.  Just report it to the wells fargo people if you're afraid of being scammed or if it's phishing for your information.  also, be smart, don't reply and don't click on the link if there was on in an email sent to you.  Seems like it would be stupid

This is for the Wells Fargo Fraud and Claims Department. Did you call them about a security issue? If you are not comfortable calling them back at this number, call the customer service number listed online. They will transfer you.

This is the number for Wells Fargo fraud department. I had called them originally about a suspicious debit card transaction. If you are worried about calling them back at this number, call the customer service number listed online for them and they will transfer you. I would call them back even if you didn't call them first. The fraud department is there for your protection.

The guy above me is an idiot. It's listed on Wells Fargo's website:

https://www.wellsfargo.com/help/faqs/debit-card/index

But yeah, as others said, Fraud & Claims department.

Fraudulent number...i'm not sure how they have connected themselves with the wells fargo # but my bank(not wells fargo) who I called after recieving this number called the number while i was on hold. They came back and said it was a fraud and were reporting it to my banks fraud dept. People on here who say it is legit are probably part of the scheme. Beware!