I don't know if your wife merits being sued or not!  Nobody "likes" cold calls from debt collectors! especially when they wake you; or phone you at work. Therefore, the sheer idea of rating Collection Agencies seems a little opportunistic on someones part.(not you or your wife but some new survey group)
I had a bankruptcy years ago and it was not fun! I would say that collection agencies are mostly close to each other, in the big picture. Diplomacy and at least a hint of cooperation;( as hard as that may seem) will take you somewhat further than say "slamming the phone down after screaming"! You may be "in the right" here" and I am a totally objective respondent, except perhaps one comment. I knew Max Gold years ago.... and he is indeed a competent Edmonton lawyer with about 25 years of experience which incudes Student Loans for the Federal Government of Canada ,which sub-contracted to the agency that employed him. He is normally a decent, civil person but not beyond the pale of "playing hardball" as that trade requires at times. He is also a fairly articulate lawyer.....so make sure you are prepared. He is not some diploma mill sheister! Good Luck wherein you deserve it! Hoping this helps!

i was saying.. if ppl f****ng quit living on welfare and got jobs and paid your bills ... they wouldnt go to collections.. then u would put us out of work and ud never have to hear from us again but unfortunately for u i get paid from deadbeats in society and  its our job to call u to consistently remind u of your debt because in the real world money that is owed... is actually owed.. whoddathunk

http://www.vaughns-1-pagers.com/economics/bad-collection-agencies.htm

looked it up online... what were you saying again?

sorry you would NOT be receiving these calls

i call ppl from this number .... try looking up nco financial services online u fkn idiots... if u paid ur bills i can assure u , u would be getting these calls

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Calling my cell phone asking for personal details claiming to be MCL financial regarding my medical account.

wow these dicks have been calling me for over a year.

I have also been receiving messages from this # for over 3 months almost daily. I do not owe any debt to anyone. I have not returned the call as I thought it may be a scam.

just keep getting the stupid recorded message that they have and when they have been open i get a wait time of over 20 min sucks that there is no way to block them from calling my cell phone seeing as that is my only phone. looks like i may have to change my number

I've been getting calls from them the last few days. I didn't pick up when I didn't recognize the number the first time when they called, and now when I see it I just ignore it. When they leave messages, it's always just half a message; they never address me by name, who they are or where they're calling from, or what "this matter" is. I also haven't heard anything about my credit card or medical debt (which I shouldn't owe anyway b/c I'm eligible for premium assistance) being referred to a collection agency, which I'm sure I would have if it was legit. So I don't plan on giving them a second of my time unless I either receive an official notice from them (which addresses me by name, and lets me know exactly what they're contacting me about), or I hear from either my bank or BC Revenue Services saying that they've referred it. That hasn't happened as far as I know, in either case, and both have been good about communicating with me either by phone or regular mail if I have issues w/outstanding debt.

Yes, I've been getting call from this number over the last few weeks, same as above...automated msg asking to call back with referrance number...They asking to call 1-866-459-8619...Of course I'm not calling back..wonder how I can block them...I have new phone number in Burnaby, BC...how did they get it so quickly?

This number has been calling me frequently over the last few weeks. As I don't watch television, I didn't know the truth about NCO. Man, am I glad I have the internet! I decided to call the number back just the other day, to see why this number was calling me.  I got a machine telling me it was NCO.  The message said to stay on the line because my call was important to them.  I hung up immediately.  I went to my computer to do some research.  Nothing but horrible remarks, and the many tales about fraudulent claims these people have come up with.  Then to solidify what was going on, I got my last call from them saying they had a "PERSONAL BUSINESS MATTER" to discuss with me, with ref#xxxxxx. Hhmmmm... It was exactly what I had read in the many sites I had come across.  I had them call blocked, and hope never to deal with those useless, thieving, despicable liars again.  In my opinion those people need to find HONEST work and stop TAKING from those who do.  F*** they P*** me off!!!....(phew)

they are calling my land line and leaving a  message to call back.  It states that I need to call regarding a business opportunity. I am ignoring the call.

They phoned my old employer from 3 years ago, they had left a message saying they wanted to talk to me about some returned mail. Not going to call them back...it's probably something to do with my old Student Loan.

I have received calls from this number numberous times. There is never anyone there once I answer. I am on the National Do Not Call Registery and should not be getting these calls!

These *unwanted people* call stating that we have an "ugent business matter" that needs attention.  They give us file # xxxxxxxx. Message repeats again with the phone number to call back.  This is computer generated call.

This is NCO's number they are a collection agency for major banks and credit cards etc. They are BIG and not a nice bunch They have a so called Lawyer R.Max Gold who I'd call an a** but is more reminiscent of the center piece.

I get calls from this number quite regularly. I called them back and talked to a service rep. and i gave him my name to see if i owed somebody some money and he could not find me anywhere on file. He did not know how to proceed after this. I did not give them my SIN as i did not want them generating a fake debt or useing my SIN in any way.
Either this company is a scam or they have poor record keeping. I've also never had unsolicited calls on my cell phone except from this company.
And I belive they call me from more than one number as well.

Call from NCO with a reference #.  Have had numerous ones left on my voicemail.  I called back the number left and was on hold for over 20 minutes upon which I hung up and call blocked them.  I just wanted them to stop as I don't owe anyone money.  If they want you to call them back, they had better find a better way than having you wait on hold for them for so long.

collection agency

They called and left the msg that they needed to speak with me about a private business matter. They left a callback number and the msg was a pre-recorded one.  My accounts are current so they cannot be a collection agency. I have a fairly new phone number in North Van.  Good job you are doing keeping on top of these type of artists.

I get calls from number many times. When I pick up my phone, It is no responsion at all.

Collection agency. Usually for ambulance rides etc...i told them to eat a dick straight up...

These guys are frauds, aren't legitimate at all. They sent several in our area text messages about how there was unauthorized access to our account. Well, um, I HAVE NO account with them. Sure enough, it was a scam, as the local media reported. They're losers. If you get a call from them, please, take the call, and promptly tell them to "f*** off, identity thieves."

Hi I have been harassed in Canada by what I believe to be the same NCO debt collector?I paid an accountant to do my books and they say I owe nothing but the calls persist 3 or 4 times a day with a recorded message.
Sometimes as late as 10 pm on a Saturday. I have called the number they leave and get a confusing maze of push 1 for this or 2 for that but cannot speak to a human. I have run trace call on the unavailable number that appears on the call display and recorded day date and time of all calls and will pursue legal action for harassment. However this requires some investment of time and money for legal fees. I Thought of an alternative solution? In Canada the toll free numbers are 866 579 5912 866 579 5915 866545 9191 866 545 9262 800 550 9619 I am sure that there is more that people can fill in.
What I suggest is that whenever someone is near a free phone they call and leave the line open. Long distance calls are not cheep. If enough people do this perhaps the company will change it?s business practices.

call almost everyday.  used to leave automated messages about "a personal business matter," but lately have just been hanging up when they get to my voicemail.  not sure if i should one day actually answer the call and souse them or just keep ignoring them.

I have been receiving calls nearly every day from this company.  I assume it's a collections agency, but we never got that far.  They keep asking for what I assume to be the previous person to have my phone number.  When I tell them it's a wrong number and answer their other 10 questions (how long have you had this number for, why did you get this number, etc), they hang up on me.  Anytime I tell them to discontinue calling me, they hang up on me (and call back the next day).  Lovely.

They call and didn't leave a voicemail. They do this repeatedly, and its annoying I have called back and left messages saying please do not call me and to remove me from their list but they again do no listen.