800-734-4028
Mrs. Mortgage Payer
Mrs. Mortgage Payer
2014-06-23 18:45:49
Unknown
You think phone calls are bad, they have been leaving notes on my door for 4 months now.  We have never missed a payment but since my husband gets paid twice a month he can't pay the house payment till the 15th even though it is due on the 1st of the month.  He has to pay a second mortgage on the first of the month.  So, now we are getting harrassed by the same guy in a red minivan.

This last time my husband said it was "him" again, I ran outside to get his license number and he got out of the vehicle and started talking to me.  I told him I was going to call the police.  He said go ahead, your mortgage company pays me to come out here every month.  I said what for?  He said "delinquent".  I said we pay our bills so don't come around here anymore! (When grace isn't grace, what can you do?)......He said, ok, I'm going to report that you are uncooperative.  I said, why, because we pay our bills?  Well, it went on and on and I am thankful I did not have a heart attack, I was SO upset!  I am agreeing, why have a grace period if it is not going to be honored?
Solution Minded
Solution Minded
2014-02-26 20:23:48
Unknown
WF called every day, morning, noon and night - on and on in January 2013. I sent them a signed Cease & Desist ( has to be a WF form ! )  -  lo and behold...no more calls. BUT.....I recently got in February 2014 a WF letter asking me to lift the Cease and Desist so they can interest me in a modification .

No way ! No way !

I do note that a lot of people who do a modification end up having their mortgage serviced by ( gasp, someone worse than WF  ).... NationStar !
LC
LC
2012-06-13 18:46:33
Debt Collector
JUST UPDATE YOUR PERSONAL ACCOUNT AND GIVE THEM A FAX#

I GAVE THEM MY FAX# IT DOESN'T GO THROUGH, IF YOU DON'T HAVE IT CONNECTED SO THEY
WROTE ME A LETTER ASKING ME TO UPDATE MY INFORMATION AND I GAVE THEM THE FAX # AGAIN. HAVE NOT HEARD FROM THEM FOR ALMOST 1YR.
John H
John H
2011-06-06 20:58:21
Unknown
Wells Fargo on Home Mortgage
Ashleyy
Ashleyy
2011-06-06 20:58:21
Unknown
Wells Fargo called me.
K
K
2011-06-06 20:58:21
Unknown
Stop calling me
double r
double r
2011-02-24 17:41:46
Debt Collector
Its Wells. They have their computers drive the call list, then the reps pick up the call after their computer places it. I have a home in short sale, so the collections part does not apply any more. The collections dept computers calls me up every single day anyway. I made them aware of the short sale, all they said was they would make note of that in my records. I told them make note of this, too: I told them if I ran a business where my departments don't collaborate with each other, I'd be out of business tomorrow. They told me they call 'because of procedure'. I told them I have a procedure, too, and I'll hang up on them every time they call unless I have a change in status. Ah, the a-holes, changed up their phone numbers....also see calls from them on 866--292-3933. Wells Fargo? I'll make sure I tell all my friends about them.
Fubar'd
Fubar'd
2011-02-03 17:23:21
Unknown
I just got off the phone with WF mortgage.  Lost my job and am a month behind in my payment, but attempting to catch up and working out a plan.  Not even 5 minutes later after speaking with WF did I get a phone call from this 800 number.  Didn't answer.
JM
JM
2010-12-09 14:39:15
Debt Collector
Mortgage lending at it's finist. I ticks me off to get these calls mutliple times a day once I go past the 1st of the month.  If you work and pay your bills you are the bad guy, but we continue to pay for people that don't work and sit at home on their butts!!!  I consider this harassment, and feel us working paying people should consider a class action law suit against wells fargo.
Barb
Barb
2010-12-04 20:02:55
Unknown
I knew it was a telephone solicitor when I answered the phone so I immediately asked the caller if I could speak with her manager.  She said "just a moment" and left me on hold for over three minutes.  I finally hung up and decided to see I could find the company name on the internet.  I know I've seen this same number on calling ID numerous times and didn't answer.  This time I decided to answer the phone and tell them to STOP CALLING!  I guess next time I won't ask for the manager.  I'll have to tell the caller and then get a company name and address to put my demand in writing.  So irritating.
Debbi
Debbi
2010-12-01 22:56:03
Unknown
Just received the call from Well's Fargo wanting to know when I was planning on making my next payment. Today is Dec 1st and payment already made for Dec on Nov 30th. They kill me.
emmasmom
emmasmom
2010-11-09 18:33:04
Debt Collector
they call me during my entire grace ceriod.  they can go jump off a cliff since when do i have to pay my note early. they act like i dont pay my house note.  i hate that citimortage sold my mortgage to them
begonia
begonia
2010-10-20 17:52:48
Debt Collector
They call every month on the 1st - even though, just like everyone else who has posted, payment isn't considered late until after the 16th.  My income has also changed (negatively).  They offered to refinance at lower rate (I'm at 9.5% for the last 10 years).  Sure, the rate would have been lower.  But they were going to make it a 21 year mortgage and charge over $10,000 in fees for the refinancing.  Guess what - monthly payment would have been the same as it is now.  Only thing that would have happened is my income tax deduction for mortgage interest would have been less.  I also ended up at Wells Fargo when they bought my mortgage from another bank - will never ever do any additional business with them.  A bunch of scam artists and crooks.
Marion
Marion
2010-10-04 20:18:03
Unknown
They do the same thing here..my mortgage is due on the 1st with a grace period of the 16th..they start calling on the 2nd. When I tell them that our payment is automatically made when my husband gets paid they tell me they have no such record of this in their computer, yet I have been paying like this since 2006.
southwind
southwind
2010-08-20 16:38:57
Unknown
answered phone call, as usual just a hang-up
tsbuford
tsbuford
2010-08-19 15:33:33
Debt Collector
Same here - Wells Fargo is acting all nervous b/c we have until the 16th to pay before late charges why call it a 'grace period' if they are just going to harass you to death. What a pain!
Trying to stay in the game
Trying to stay in the game
2010-07-21 17:41:35
Unknown
I was out of work for three months for the birth of a child and prior to that I applied for a modification (they didn't include escrow for insurance - which caused my mortgage to go up 400 a month so I was struggling) which they denied because I wouldn't be able to make the payments according to them - but I made the payments for the first 2.5 months but things got tight and I had to have some repairs done on my car so the next payment (I pay bi-monthly) was missed - then I returned to work which I explained to them and I would pay them once I got paid - of course my first two checks were not full checks (because of deductions i had missed while out) and they hound me everyday at work and home (thank the lord for caller id) I will pay them once I have the money - to keep calling me asking the same questions and I give the same answers is ridiculous. Maybe if they would have tried to work with me before hand when I sought help things wouldn't be this way! I have never been late with a payment even with the 400 a month increase until now ... oh well they will get it when i get it - cant pull money from somewhere it simply doesn't exist.
Kevin
Kevin
2010-07-08 17:18:01
Unknown
Yes I get these calls too even when I'm in a grace period or otherwise not late.
I was told by a friend who had a previous career in the morgage industry, that if they call you like this and you pay by phone immediately, the phone rep gets a commission on that one payment (even if it's not a ful payment). And they will call every day, sometime more than once. They typically only leave a message if you are actually late (past the grace period).
78505753321
78505753321
2010-05-25 21:49:05
Unknown
I have the same information. I have a Wells Fargo Home Mortgage and they start calling the 1st of the Month if I do not make my payment on that day. They do have a grace period until the 15th, and I pay within that grace period. My job has done funky things to my paycheck, so I can not always pay on the 1st of the month. I just let it go to Voicemail and pay it online when I can. They want you to pay with a live person or automated system because they can charge you $15 to $20 each time! By paying online you can't pay less than you are suppossed to (no problem there), but it is free. And it's more reliable than mailing a check - I get an automatic confirmation.
19955
19955
2010-05-21 22:00:45
Unknown
I made payment agreements and stayed true to them that payment was on the 23rd of each mon. then next payment was due on the 1st again made a agreement that it would be paid on the 24th said they would not call again and put it in the system still call everyday I dont want to be without a home for my kids so they will get there money
michael swearingen
michael swearingen
2010-05-11 19:33:23
Unknown
called me and no one was there
Myke Askyw
Myke Askyw
2010-05-10 16:31:15
Unknown
Same here, they call sometimes before the due date
Carolyn
Carolyn
2010-05-05 21:58:16
Debt Collector
I am glad for this website ...when I called the number back I got customer service and they reviewed my account and could only conclude the call was regarding my next payment. I had also requested help because I was recently layed off but have kept up my payments. They are supposed to help us during these times.
casey
casey
2010-04-10 23:00:38
Event Reminder
Everyone complain, these calls are ridiculous!
Casey
Casey
2010-04-10 06:07:38
Unknown
This is Wells Fargo Mortgage Company and they started this about 4 months ago. Is that when Wachovia got involved? I pay my mortgage with my web bill pay faithfully on the 10th each month, I think the grace is up on the 16th, yet they start calling every month on the 8th or 9th. I have never been late or missed a payment. I have requested to be put on the do not call list and the last time spent about 20 minutes with a customer service representative who seemed to be trying really hard to find the right place to indicate not to call me and said she did and that I should get no more calls but sure enough, today I got a call. Very annoying!
WF Mortgage Customer
WF Mortgage Customer
2010-04-07 21:05:05
Debt Collector
They call us too...on my husbands cell phone. Today I just saved their number in his contact list and put the name as Wells Fargo MTG Dont Answer! Then we just ignore. I think they are just jumpy now that everyone is just giving up their house to foreclosure. They are so rude on the phone, we just ignore them and pay before the grace period ends. I would never use them again, our mortgage got sold to them from another company unfortunately.
John C
John C
2010-03-24 14:55:38
Unknown
Yep! I get the calls too. Every month. I have a grace period of the 16th before they charge a late fee. If I don't make the payment before the first of the month, they begin calling. This just shows you how nervous they are with the economy the way it is. Never missed a payment in 15 years but now they call immediately. I just ignore the calls but they do get annoying.
MP2
MP2
2010-03-18 19:05:04
Unknown
Same as everyone else.  I recently had to make a payment after the grace period.  First time ever!  Now I'm getting calls continuously from them even though I'm caught up and paying timely.  They call both our home phone and my cell phone.  When we let the calls roll to voice mail, there's rarely a message which tells me they're machine automated calls.  When there is a message, it's simply call so and so at Wells Fargo Mortgage.  Since there is no reason for them to call me or me to call them, I simply ignore the calls as best as I can.  Guess they're using the bail out money to fund their long distance bills.  However, if it continues, I'm going to seek an attorney on them for unjustified harassment.
PJ
PJ
2010-03-17 20:23:34
Unknown
If you have the right kind of cell phone, with the right kind of software, calls go right to VM or get rejected all together.....take that WF!!!!
MP
MP
2010-03-15 23:35:11
Unknown
Bunch of nuisance b*****ds.  Damn payment isn't even due and they harass you...and they're too chicken-$%#t to call in person.  Hate 'em.
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