These people called my number leaving a voice mail saying that I owe them money. I don't owe anyone, I am a high school student with no debt. Help!!!!

Has anyone ever gotten hold of the actual general manager or ceo of the agency. The person I spoke with is rude as hell and if we were in person I'd beat the s*** out of her. How do I file a complain't against them??

The employees of this company must be miserable. They are extremely rude. I don't trust them and wouldn't trust them with my credit cars for payments. Money orders only. Please excuse their ignorant behavior they are over weight and sit all day eating pretzels making phone calls. Plus they are elderly aka stuck in their ways. I suggest  downloading a free app on ya cell phone to block their sorry a$$3$. Lol I did. Lol. I love it. I pay my bill without having to hear their miserable voice. Keeps me happy.

2 months of messages so I finally rang them.  They are looking for another person.  Case should be closed.  They were professional.  We shall see if the messages stop.

I get calls from this number every day, this is a business so they should not be calling at all.

I have been getting calls from these people for like the past 2 years. They call me 3x a freaking day. They have even gone as far as to call me at 2 in the morning. It's getting sooooooooooo annoying to have to listen to my Voicemail and hear "NCAC is a debt collector. This is an attempt to collect a debt.." Ugh..i've had enough of these people. Either I don't answer or I answer and immediately hang up on them. What really pisses me off is that the only debt I have is my school loan and i'm currently paying that off. So there is no reason for them to be calling me.

I have been getting this number calling me for a few years now. I know its NCAC but I just turned 18 and I have no debt. Especially when I was fifteen! I'm afraid that someone has stolen my identity and that's why they are calling. Is there any where I can check my Credit Score without having to put in a card number since I DONT HAVE ONE! I hate this number and they call a lot. I'm sick of hearing the same voice mail a thousand times. I want them to stop calling or I want to at least figure out what's going on.

I am getting call from this number 8007794894. I dont know why they are calling me...
After that i called the same number but i could not speak to correct person. So please tell me why they are calling me and send me their contact number too.

This "company" is a joke, and I'm being generous. They have been calling me almost every day for YEARS now. I basically just ignored them. Today I finally called back, they asked for my number, asked me if I was Joe Nobody, I told them no, she said she'd take me off the list, then proceeded to hang up on me, even though I wasn't done talking. What? No "have a nice day"? No "sorry we've been wrongly harassing you for years"? Not good enough. I called back a couple more times, because I wanted answers about this so-called business. I think I deserve that much, don't you? One woman told me to quit wasting her time (I guess calling me every day for years isn't wasting MY time?), then hung up on me. Yes, she actually said that to me. The second did something similar, though not QUITE as rudely as the first. They both REFUSED to help me, and were rude about it to top it off. Apparently they're good enough to call us every day asking for money, but not to answer ANY questions regarding the nature of their business. Pretty shady, right? Any REAL company should be more than happy to answer any questions you might have, and listen to any complaints you might have, whether they take them seriously or not. If you are being harassed by these people, here's my advice: call them back. Either they have the wrong number, or they have the right number, but either way, I wouldn't give these b****oles one cent of my money if I was you. Oh, and make sure you are as rude as possible in the process.

calls all of the time......

Please quit calling my phone number.... I don't owe you anything....Put me on the do not call list!!!!!
386-481-2878

According the FTC and the Collectors Practicing Act, I was told a debt collector cannot call you after 9:00 p.m., and certainly not at 10:11 p.m. at night.  I got a phone call from 1-800-779-4894 at 10:11 p.m. and decided to let it go to voice mail, so i can have 1) the recording and 2) date and time the message was left.  I have sent this information to the proper authority and can't wait to see what happens, since Mr. JackAZZ said, they close at 8:00 p.m. and don't make calls during that time of the night, and they turn their automative recording off before leaving the office. Can't wait to see what happens!!!

This is a recording claiming the need to speak with someone about an account in collections - I have NO accounts in collections.  These people call multiple times a day, and I'm incredibly tired of it!

It's a collection agency.

Guys, Google Number, get one and block the scumbags from ever reaching you.

i get their calls every morning. just got a new phone so apparently someone else had this number and owes them. they don't want me to answer their calls! law suit sounds good to me and i have no problem filing one!

They are constantly leaving messages regarding an importan "matter". It appears to be a collection agency, but they are driving me crazy. I don't have any account in collection, I have left them messages to remove my number but they continue calling after hours with a machine.

although it is true they are calling regarding a certain bill -- they are NO LONGER CALLING ON THEIR BEHALF. they PURCHASE the debt and contact information from the original debter -- usually for pennies on the dollar.

i.e., the original debtor is out of it. now, it's up to the collection agency to recoup their money -- plus the profit. the profit is the difference they paid for this debt and the original amount. for instance, your bill was $10.00. they purchased your debt for $1.00 (plus information on you). now they attempt to collect teh $10.00, and usually charges they say you now owe because you didn't pay, etc. so, if you don't pay, they lost their $1.00. if you do pay, they made $9.00 + . . .

see how it works?  they're going to slam your credit regardless.

it is a good idea to ask for itemized charges on hospital and doctor bills. i would think due to hippa laws, they would not be able to get those. i mean ask for why you paid for every penny -- a TRUE itemized bill. if they can't come up with it, you might be able to get it taken off your credit report.

good luck.

BBB Accredited Business

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

http://dallas.bbb.org/bbb-accreditation-standards

BBB Accreditation
This company has been a BBB Accredited business since July 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of B+ on a scale from A+ to F.

Reasons for this rating include:
18 complaints filed against business
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Business Contact and Profile

Name: N C A C Phone: (469) 621-0464

Fax: (469) 621-0468

Address: 12770 Coit Rd Ste 1000, Dallas, TX 75251-1348  

Website: www.residentdata.com

Original Business Start Date: August 1998

Principal: Ms. Pam Storm, Corporate

VP Customer Contact: Ms. Pam Storm

Corporate VP Type of Business: Screening - Background & Employment,
                Collection Agencies, Screening - Tenant BBB

Accreditation: This organization is a BBB Accredited business.

Additional DBA Names:

Resident Data
ChoicePoint, Inc.
Resident Data Financial, LLC
National Credit Audit Corporation
LexisNexis

Business Management

Additional company management personnel include:

Mr. Mike Davis - Collection Manager

Additional Locations and Phone Numbers

Additional Phone Numbers
Tel: (800) 779-4894

Additional Fax Numbers
Fax: (866) 769-3255

Additional Email Addresses
collections@residentdata.com

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 18 complaints about this company in the last 36 months, our standard reporting period. Of the total of 18 complaints closed in 36 months, 12 were closed in the last year.

These complaints concerned :
+ 12 regarding Billing or Collection Issues
1 - Failure to correct billing errors
2 - Failure to provide itemized billing as requested
1 - Failure to substantiate charges
5 - Improper collection practices
2 - None of the Above - Credit, Billing or Collection Complaint Issue
1 - Unauthorized credit card charges

+ 1 regarding Contract Issues
1 - None of the Above - Contract Complaint Issue

+ 5 regarding Customer Service Issues
4 - Inappropriate behavior by customer service personnel
1 - None of the Above - Customer Service Complaint Issue

These complaints were closed as:
+ 8 Administratively Closed
8 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer

+ 10 Resolved

BBB Program Participation

This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Collection Agencies

(Note: These tips pertain to the industry cited above and do not necessarily track our experience with the company in whose report they appear. In particular, industry complaints referenced below are typical of the industry as a whole, but not necessarily every company in the industry.)

Collection Agencies represent creditors and are hired to collect debts owed to those creditors. The creditors furnish information about the debtors to the collection agencies, including the amount of the debt and how to contact the debtor. That information may be incorrect. If contacted by a collection agency having incorrect information about an obligation you supposedly owe, go back to the creditor to correct the error, if you cannot straighten out the mistake with the agency.

If a collection agency keeps calling you after you have asked them to stop or if they are abusive to you, there are steps you can take. You can complain to the creditor the agency represents. If the problems continue, you can complain to the Bureau about the agency and the creditor if the creditor did not take steps to control their agency's actions.

Collection agency practices are regulated by state and federal laws. You may obtain free information about allowed and prohibited practices by calling the Texas Attorney General at 800-252-8011 and the Federal Trade Commission at 877-382-4357.

Medical Billing Opportunities
What are Fair Debt Collection Practices?

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BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

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If you choose to do business with this business, please let the business know that you contacted.

BBB for a BBB Reliability Report.
ID: 90016421
Report as of October 2, 2010 10:37
Copyright© 2010 Better Business Bureau

I just found out 30 mins ago i've been scamed by this company. I've had 2 hospital bills both being over 400 dollars and ive been payin NCAC for about 7 months for them. The hospital calls me today trying to collect a debt that i thought i've been paying on. I have no clue on what to do so tomorrow i'm going to open a new checking account and cancel the one they were drawing money out of. F*** you NCAC and i hope you all die!!

I have received two messages to call them.  I do not owe any passed due bills and have not received anything in writing either.  When I called I said I have been recieving messages and I am calling back to see why.  She asked for my phone# and said are you (and said a name I didn't know) I made her repeat it to make sure I knew what name they were attaching to my phone #.  Then she asked me my name, I told her there was no one living here by that name, do not call me again, and then she hung up.  Do not give any info to these people.  I have had my phone# for 35 years.

I've got 2 calls already from them...
I don't even have credit cards yet, nor owe any money to anyone. I'm just 19 for god's sake!

I get phone calls from this number but never has anyone left a message?????

A representative at the collection agency claimed she will delete my number from their call list. Let's just say that the promise went unfulfilled. My next move will be to locate their physical address and submit a written request via mail(Official Letter) to remove my number from their list. I will also mention that I will forward letter to my Attorney Generals Office. That always gets their attention. The representatives are always rude.

"Used to work there" is correct about being taken off the list.

I got the recorded calls every weekday morning for MANY weeks. I finally called back, and gave the operator my (home) phone number and their 3-letter "code." I was asked if I knew (name). When I said "no," she said "I'll have you removed from the list," and hung up.

I haven't gotten any calls since the day afterward.

NCAC buys debt from apartment complexes and tries to collect on it.  You're being called everyday because your phone number is in their database and they will call you daily until you call them back.  More than likely they have the wrong number because it's an old number that someone else used to own.  In that case, they will remove you from the list.  There are thousands of people on this list.

BTW, some of them aren't very nice people.  Don't let them get the best of you.

Calls at least once or twice a week for the last month or so.  Getting very annoyed with them.  Always voice recording.  Number is on do not call list, I file a complaint every time they call!  I would advise others to do so as well.

Automated call from a company I never heard of.  Don't owe anyone anything so I know its wrong.  Will not waste my time reasoning with idiot company.

If your number is getting called by them and your number is on the Do Not Call list, go to the website and file a complaint.  I am doing that for every instance they call and hopefully the government will fine the hell out of them!     https://donotcall.gov/

The call shows up in my call logs as having a 011 in front of the 1-800 number.  Either they are calling from outsite the country or are faking that to defeat call blocking from the phone carriers.  I have call blocking enabled against that 1-800 call but it still rings through.

This agency has "SCAM" written all over it. People who you really, legally, ACTUALLY owe money to will go to great lengths to pursue you in writing as well as on the phone-- and they are MORE than happy and eager to provide legal proof that you owe them money. These people are just praying on the mass majority of Americans who not only have debt, but have so much they can't remember where all of it came from. Those people who simply trust that this is a real debt collector will likely lose money, if not their identities as well.

Like Anne above, I don't owe anybody anything, but I still get calls from NCAC. However, many people do owe money, and perhaps they've been late paying some bills so they get tricked into returning these calls. My advice: Don't do it!