email sent saying blocked from online banking account.
called # & they wanted ss# before going further.
This needs to be traced & stopped.
Definitely identity fraud.

called the department head and she said, it is standard practice to ask for a full social s# number when i asked whats the purpose of the claim number she said they need to bring up the account first then the claim number and that the claim number was useless unless they have an account to put it into.  UGH  :(

...................whats this all about........................

The phone number is Wachovia on line bill pay but the rest of the info is a SCAM.

This is Wachovia Bill Pay.

SCAM   DO NOT SEND ANY MONEY.  
 SCAM   YOU ARE BEING RIPPED OFF.
 SCAM   RUN BY A BUNCH OF THIEVES.

The phone number is valid for online services, however the info being requested in the screen - my debit card #, CCV, expiration and password - is coming from a fraudulent source. I called 800Wachovia, had to prove who I was, was given a new password and sent an e-mail with which to log in and reset my account. I did all of that, plus enter a new password, and answer security questions... only to be brought to the same window asking for debit card info.

I went to another computer, went to the wachovia site, entered user and password and got right in to my account. So, there is a attempt to commit fraud going on here and I still can't get in to my account on this computer. Similar situation happened with Ebay a month ago.

Look out people. The logos, phone numbers, and e-mail addresses can all be legit but the request for secure info is fraudulent.

I was told by Wachovia that the e-mail I received that included this phone # was a fraud

I agree that this is a scam! The URL from the message led me to:
http://dorel.com.mx/tools/client/index.php?ac ... on%3dreturnHome

Wachovia's site should show:
https://www.wachovia.com/

If you look at both links there are differences. Also the email I got said:

E-MAIL CHANGE NOTIFICATION

Thank you for banking online at wachovia com. Our records indicate that you recently added or made a change to one of your email address(es). This notification is to confirm that you initiated this change.

If you feel you have received this email in error and did not add or change your email address please log into Wachovia Online Banking to review your account details. If you have any questions, please call us at (800) 950-2296, 24 hours a day, seven days a week.

Please do not "Reply" to this Alert.

Thanks again for choosing Wachovia,

Wachovia Online Services Team.

--------------------------------------------------------------------------------------------
You received this message at: (removed my email address)----------------------------------------

(c) 2009 Wachovia Corporation, 301 South College Street, Suite 4000,
One Wachovia Center, Charlotte, NC 28288-0013. All Rights Reserved.

Wachovia Bank, N.A. Member FDIC

I did not change any email address. Clearly this is fraudulent!

Actually I received an e-mail which said to call (800) 950-2296 regarding a recent change of my e-mail address which I supposedly gave them after logging in.  I suspect it is fraud.  I do not have an active account with Wachovia and did not advise them of anything.  The official Wachovia website at www.wachovia.com says to contact them at (800) WACHOVIA or (800) 922-4684 not (800) 950-2296.  If there is any problem with your Wachovia account, Wachovia should contact you by phone to advise you of same.  I would then hangup and call back at WACHOVIA's number (800) WACHOVIA to then speak with a company representative to see if you do in fact have a problem.  Snopes.com has not reported anything on this activity.  Beware of scammers and identity thiefs.

Phone # is legit if you just check the Wachovia Online website:

"If you are experiencing difficulty due to these reasons or need personal assistance with the enrollment process, call Online Services at (800) 950-2296, 24 hours a day, seven days a week. If you are a Small Business customer, please call (800) 566-3862, 8:00am to 9:00pm ET, Monday through Friday."

email sent saying blocked from online banking account. called # & they wanted ss# before going further. This needs to be traced & stopped. Definitely identity fraud.

YOur so freeking rude get a life people like u ruin the internet

correction, THIS NUMBER IS NOT FRAUD.  this phone number is a valid wachovia number.  my wachovia branch just called me back and said this letter was sent to me because one of my billers i have set up in online bill pay called them to change their address.  it was my landscaper, why he didnt call me, i dont know.  anyway.  the fact that she asked me for my full social with an attitude even though the letter had a claim number is still a problem that is being investigated and im glad all my accounts were changed anyway.   i will call this number back to complain to the manager of the department.

WRONG THIS NUMBER IS FRAUD.  THEY SENT ME A LETTER IN THE MAIL, STATING "thank you for using W online bill pay.......  we need additional info and they asked my social security number....  even though the letter has a "claim "  number.   they wanted the last 8 digits of my card numbers etc.  i went to wachovia branch and they said it was fraud gave me all new account numbers etc.

It's wachovias Mobile banking division. They are not telemarketing, and probably wanted something official. If you are not a customer, well they just probably dialed the wrong number

Mabe because you are an idiot?

If it is Wachovia why in the name of HELL would they send account info requests to non customers??

It's Wachovia.