Thank goodness they called us! We had about $700 in fraud on our credit card. They were the first to alert us to call on our pending activity. I wish more companies did this!

I called Payment Verification Dept after receiving a postcard in the mail to verify an order that I supposedly placed with Eastbay. My name and the name on the account did NOT match up so they cancelled this $221.93 order. After looking at my credit card statement, I noticed several other unauthorized charges and found out my credit card number had been stolen.

Payment Verification Dept is REAL and works with several retail outfits when orders look suspicious such as this order.

This number is to verify a purchase you recently made. They ask for your ref. number and your name. They asked if you recently made a purchase with the last four numbers of the card you used and the amount.  They ask you if you authorized that purchase.  That's is it.

Do they ask me my social, I already been victim of identity theft..

Please don't call me again!!!!!!!!!!!!!!!

Wow, you're not the brightest person, are you?  Eastbay is a HUGE shoe company, far from a scam.

Foot locker, Eastbay, Foot Action, Champs sport, and etc are affiliated companies this 800 number is confirm that you are are the card holder of the card used. Its all legit.

Received a call from them today to verify a charge which I didn't make.  They cancelled the charge and I was able to cancel the card it was made on.  Thank You Eastbay for taking the extra step.

I work for them and we do help out many people everyday.  Due to the sensitive information we verify many people think we are scamming them and looking for their card info.  It is owned by footlocker, but there are many companies such as eastbay, champs, footaction, footlocker, lady footlocker, kids footlocker, ccs, etc. that we operate under.  If you google the phone number it even comes up eastbay with an address.  I'm glad at least somebody sticks up for what we do and I'm glad we could help you out

I received a call from them as well...Let me tell you this is NOT a scam.  They tried to verify payment information and it turns up that my credit card was trying to be used by someone else.  They verified the last four digits of my card.  I called my bank and there was a pending authorization from Foot Action and I had not placed an order.  Their call saved me a lot of trouble.  I had to cancel my credit card immediately and have it reissued.  Who knows what else could have been charged had I ignored the voice mail message???

it's a company called Eastbay. they look like a real company from their website. I've been getting emails saying my shoe purchase is on the way. I think the entire company is a scam.

I've received a phone call at home and at my cell about something I've bough but I did'nt.  How can I stop it?

It's just a payment process department to verify that you actually did order a product. I believe they are affliated with eastbay.com. I ordered shoes from CCS.com. footlocker and eastbay and sometimes they call to verify the billing and shipping address incase you have more than one shipping/billing address on file.

got this number and a router # 920.232.5540. The message said it was regarding a purchase from footlocker. Probably wanted my credit card info.

They left message and gave me a customer number. They said they process CC for over 15 companies.