Verafast is a legitimate company. Their purpose is to call people whose names are given to them by your local newspapers. Newspapers all across the country hire Verafast (because they're a call center capable of making high volume calls) to offer them deals on newspapers or give out free "Sunday Selects." However, they do make other calls. Including Start Renewals, Non-Payment Stops, ect. The newspapers that they work for are very much aware that Verafast is making these calls, as they are hired to do so. The customer service people are acting like they are unaware of any of this as to placate a complaining customer.
Also note, if Verafast calls you claiming that you owe money, it's because you do. You more than likely took a newspaper on a promotional period. Because you didn't read the fine print, you are unaware that delivery continues past the promotional period and therefor, you're at fault.
If you no longer want to receive phone calls from Verafast, all you have to do is tell the representative that you want your number placed on the Do Not Call list. They will abide and verify the number that they have dialed (which a computer actually dials, they don't have a list in front of them). Just a random tidbit of information, do not claim you're on a National Do Not Call list. The federal Do Not Call list is a sham. That kind of legislation is a job killer and so there are lots of loopholes. However, individual companies must abide by their own Do Not Call list per The FCC. So if Verafast calls you telling you that you owe money, it's because you do and they're trying to give you a discount on paying off your past due balance and restarting your paper. You can ask them to put you on their DNC list, to which they will abide. However, the outstanding balance will find it's way to a collection agency. Collection agencies are exempt from Do Not Call lists.
I know all of this because I'm a current employee. And a damn good one if I do say so myself.
P.S. The call center is located in Rocky River, OH. The reason weird numbers show up is because nobody is hand dialing you from one specific number. What you're seeing are the router numbers since the phone calls are being made from an intranet. Think of it as something similar to Skype.
KISS MY A**
I'm reporting these scammers to the FBI. They are most likely some wanted criminal scammers running a transcontinental/international scamming ring. Keep reporting the, eventually they will be caught.
Still calling my number almost every day. Today I answered and asked them not to call again to my number.
Got calls from this number many times now and I've been ignoring it.
Called it back to remove my number from their list.
This is a scam. They called saying they were my local newspaper and for just $15/yr., I could upgrade my subscription to include digital. My subscription already includes free digital.
Called and said "this is a service verification. we will call you back later. Caller ID said Provo, UT.
This is a service that many business's use to do an after service survey - "how did they do type deal" If you call back or listen it will ask if you want you number removed from their call list - they ask that you input and then verify that it will be deleted within 2 days
I've received multiple calls from this number. I don't know anyone in UT, so I didn't answer. I did, however, try to call it back to see who it was. They didn't identify themselves, but did say I could remove myself from their call list if I entered my number. I did so. They said it will take 2 business days to remove. We'll see if I get any calls on Wednesday.
I don't answer calls like this. How does one put a stop to these calls? the do not call list doesn't work.
I've received calls from this number at least twice a day for the last couple weeks (on my cell). They never leave a message. Idiots!
I don't know this number but they've called me 3 times in the last 12 hours or so.
Verafast caller ID shows and they leave a message that I can't understand because it's scratchy.
This is a scam. I answered after ignoring multiple calls daily. They claimed to be my local newspaper and wanted to restart my subscription. I know my local newspapers number because they called constantly when I did have a lapse in subscription. Also, my newspaper always mails bills or you pay online. This caller wanted me to pay over the phone. When I told them I was in the car and did not want to, the woman said she would call back and hung up immediately without saying goodbye. The phone number is a Utah number and I live in Ohio, they must think that it looks enough like a 1-800 number that people will be fooled.
I get a lot of these too. I never answer them. Today's call even left a voice mail: "For service verification. We will call you back
later. Thank you." I wish I had a whistle to blow into the phone
if I answer it!
Star Tribune from Saint Paul, Minnesota asking for numerous upgrades and not taking NO for an answer. Very annoying, going to contact Star Tribune to see if it was them or scammers.
This is the Star tribune from MN trying to sell me a subscription.
They keep calling but leave no message. I do not answer since I don't recognize the #. This is on my cell phone.
Who are these people? They keep calling me and today I answered and they said this is a confirmation of verifax and hung up! What the heck does that mean? I cant seem to figure out what this os called company is!
no message, can't call it back, leaves a vm with nothing on it. And I am on the Do Not Call Registry and update every six months.
I believe this number is connected to a Walmart (not really Walmart) ad that I answered ...I get calls from a 647 exchange and then this number ....they are both frauds ...I called Walmart but they say there is nothing they can do....it was for a rebate ...they wanted my banking info and that is when I disconnected them ....and ever since I get these calls.............BEWARE .............
I got a call from this number and answered it (stupid me!). A man's voice with an Indian accent said hello eventually and then a recording came on and said I had a service call.
We get the same message about service connection we will call back. Today (the 5th) they called at 1:34
On the 3rd they called at 12:54. So on the 7th I imagine they will call at 2:24?
Someone should track down these goons and drop kick them.
We keep getting calls from this number...they said it is a service conformation and that they will call back. We do not answer, but they call every day.
Get calls from these idiots on a regular basis. They will not leave a message and when I have answered
I get nothing but dead air. Maybe that is what they have between their ears.
Calls on these dates and times:
June 25, 2012, 8:10 PM EDT, which would be 6:10 PM MDT. Got booted out of bed early today.
June 27, 2012, 10:26 AM EDT, which would be 8:36 AM MDT.
June 28, 2012, 9:22 AM EDT, which would be 7:22 AM MDT. Must have got kicked out of bed early again.
June 30, 2012, 11:05 AM EDT, which woyld be 9:05 AM MDT.
Maybe the U.S. bureau that looks after this doesn't care, as does our Canadian bunch of bureacrats.
Do not call lists are a JOKE !!!!
yes, we keep getting calls from this number.
we are unlisted and do not wish this to continue
This number has been calling over and over, we've been ignoring it. It will leave messages - a single statement and I don't even understand what it's saying. This is our home number, ground line, and we are on the do not call list.
I called the number back and only got a recording saying "if you want to take your number off the call list enter it now... if you don't confirm your number it will not be removed from the call list". After I confirmed our number it said it would be removed in 2 busines days. No information about the company... just the message.
I've searched for the number on the internet and all I get is information that it's a T-Mobile wireless caller. Nothing more without signing up for a subscription.
Caller asked for me by name, left no message. Phone number means nothing to me, as I don't
know anyone with that area code.